Trusted Agent profile · Halesowen
★★★★★
357 reviews across 2 platforms
13 Hagley Road, Halesowen, B63 4PU
Hicks Hadley's office in Halesowen, at 13 Hagley Road, is rated 4.5 out of 5 across 357 reviews on two platforms, including 344 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Hicks Hadley Halesowen hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Halesowen.
The Trusted Agent 2026 results for Hicks Hadley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Halesowen office, from every platform, shown as written. First names only.
5/5
GoogleBeen working with hicks Hadley since starting my buy to let company in 2019 Very well run company and nothing never to much for them All staff are a pleasure and very friendly and can’t thank them enough for all there help Fully recommended and I look forward to a long working relationship Ryan - RDL LETTINGS
Thank you very much for your review Ryan. Your kind words are much appreciated.
5/5
GoogleA very big thank you to all at Hicks Hagley Estate Agents for making the whole house selling/buying process a smooth one, at what can be a very stressful time. We received a very professional and friendly service. We were very impressed with the timely communication throughout this process. I would not hesitate to recommend Hicks Hagley if you thinking of selling your home. Very happy customer.
Thank you for such a glowing review! It's our pleasure and we hope our paths cross again some time soon.
1/5
GoogleI had a appointment to view a house for sale on Overend road. When I phoned the agent to ask what the delay was I was informed the keys had been withdrawn by the vendor and thus no viewing would take place....charming! Wonder if these guys know what "customer service" is, retrospectively would it have been so difficult to keep customers informed/updated so they know what to expect?! Terrible service-definitely wouldn't recommend!
We're sorry for your inconvenience , we did try to contact you and left a voice message but as we couldn't get in touch should have tried to text as well. This was an oversight on our part and we have since changed our communication process to always include text messaging if we can't reach somebody by phone. When you viewed another property with us some months later we trust that you had a more pleasant experience.
5/5
GoogleGood communication, responding quickly, work to the best of their ability
Thank you very much for your comments and rating, it is much appreciated.
5/5
GoogleWe brought our first home through hicks Hadley and from the first enquiry right through to completion they were very professional and always on hand to talk to. They helped out with any queries we had and were efficient and quick with any responses. We would highly recommend Hicks Hadley to anyone looking to buy a home. Thank you again!PositiveResponsiveness, Professionalism
Thank you for leaving such a lovely review. Good luck.
5/5
GoogleA very helpful and efficient team, who made selling my property easy. Very clear and timely communications by email and phone so I was never left wondering what was going on. Staff always courteous and engaged. Would highly recommend. Thank you LH
Thank you for taking the time to leave a kind and detailed review. We really appreciate it.
5/5
GoogleDuring lockdown, with the help from Danielle & Natalie, we have managed to have tenants vacate, market the property and re-let the property. They have both been very professional in every aspect. They are clearly working really hard to cover many other jobs and still always manage to return a call or email with a pleasant disposition. Thanks both for all your help.PositiveResponsiveness, Professionalism
Thank you for your kind review, it’s a challenging time at the moment but it’s great to know that we’re still making people happy.
5/5
GoogleI use Hicks Hadley for both letting and more recently the sale of my home. Both the letting and the sales side have been great, professional, personable, they have worked with me with any queries from tenants and on the sale my buyer. They are my go to Estate Agent, I personally wouldn’t use anyone else.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review. We’re delighted to be your go to agent. Thanks again.
5/5
GoogleAwesome services from Hicks Hadley. We were looked after by Matt who is very knowledgeable! Able to work at a fast pace to find tenants for the price we wanted. …
Thank you for the review, your feedback is much appreciated.
5/5
GoogleFound the staff at Hicks Hadley very easy to deal with, they were helpful right from the start of my purchase and someone was always at the end of the line to help with a query. Appreciated the personal service
Thank you for leaving us a detailed review. We really try when it comes to service as we feel it's what separates us. Good luck and we hope to see you again in the future.
5/5
GoogleJust wanted to thank the maintenance team at Hicks Hadley, namely Julie Parker. Since she joined the team, she was always so helpful and patient. She would follow through on any queries I had until I left the tenancy in December. A big thank you from me
Thank you for your feedback, Julie was really pleased to be mentioned and we very much appreciate the detailed review.
5/5
GoogleDanielle provided an excellent, first class service and kept us up to date throughout the process of the check out of the tenant and the preparation for a new tenant.
Thank you for taking the time to write a review. We greatly appreciate it.
5/5
GoogleThe team at Hicks Hadley is simply amazing. They are incredibly knowledgeable when advising landlords & tenants alike on all aspects of the lettings industry and they are in my opinion the No.1 Agent in the area. Thanks guys 👍 …
Thank you for leaving such a kind review. It's much appreciated.
5/5
GoogleHicks Hadley managed the purchasing side of my recent house move. They were incredibly helpful and professional throughout the process. Sue in particular went above and beyond what I would expect from the service of an estate agent. She proved to be vital in maintaining momentum through to conclusion providing an excellent service to all parties involved.PositiveProfessionalism
Thank you very much for leaving such a detailed review. It really helps us. Sue will be very pleased to read your comments.
5/5
GoogleGreat service & communication. Highly recommended
Thank you for your review. It's much appreciated.
5/5
GoogleMatt and co helped me find a property purchase at ease with big help renting it out through the right procedures. Top, top friendly estate agent. I'd recommend anyone.
Thanks for your great review! It's much appreciated.
5/5
GoogleHicks Hadley sales were strong communicators and kept me in the loop the whole process, whilst actively assisting me with any issues I encountered/questions I had. Friendly and approachable team - thank you!
Thank you for taking some time to leave a review. In both our sales and lettings teams our aim is to always be friendly, professional experts so we really appreciate the detailed feedback you've given. Thanks again.
1/5
GoogleCompletely unprofessional in every contact ,this company are a joke at best avoid especially George in lettings
Please rest assured that lettings management have investigated this grievance which we understand relates to an earlier review to ensure that correct protocol was adhered to and that nothing further could have been done under the circumstances.
5/5
GoogleA really big thank you to all at Hicks Hadley who helped us all the way through selling our property, our first move in 30 years, took their advice and it was a smooth and hassle free process. They also helped us with purchasing our new home. First class service. Lovely professional staff. Would highly recommend them to anyone Kevin & Margaret Westwood
Thank you for leaving such a wonderful review, we're glad we could help. Good luck to you both.
5/5
GoogleFriendly, professional and helpful team.
We really appreciate you taking the time to leave a review, thank you.
5/5
GoogleSince Hicks Hadley have taken over management of the property that I let, I have found them very helpful and to conduct their business in a professional manner.
Thank you very much for taking the time to leave a rating and a review, we really appreciate it.
5/5
TrustpilotHighly trustworthy, great service.
I have been using Hicks Hadley Lettings to rent out my property since October 2020, and they have been a great help to me as a first-time landlord. They found the perfect tenant for my property and made sure that everything was in good condition before they moved in. If there have been any maintenance issues over the past couple of years, Hicks Hadley has always notified me immediately so that we could set out a plan to rectify the problem. Their team are extremely knowledgeable and always on hand to offer advice and assistance. I would highly recommend them to anyone looking to let out their property.
5/5
GoogleI was so grateful to find Hicks Hadley. They came to my rescue, a few years ago, after an unfortunate experience with another letting agent. Being a new landlord they were and still are, there to help and assist. Nothing is too much trouble. Professional staff, welcoming local office.
Thank you for leaving a detailed review it is very much appreciated. Best wishes.
5/5
GoogleThankyou very much to the Hicks Hadley team , Johnathon for making us aware of suitable properties as soon s they became available and for his help and advice , Ellis for getting us a viewing at the property we have just bought and sue for keeping us updated , very professional friendly helpful team .. always at hand ... thanks all
Thank you very much for taking the time to review us. It's great to hear about how individual staff members helped you out.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hicks Hadley, Halesowen won Gold.
Tell us what you need and we'll put you in touch. Hicks Hadley Halesowen hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Halesowen.
