Connells Halesowen reviews

★★★★★ 5/5

Google

Katie and Joanne at Halesowen were great from the start. Always returned calls & emails and chased things up. They kept me in the loop throughout.

Rachel · 25 October 2023

★★★★★ 5/5

Google

Connells helped me get my first place. Sian Morris was a god send really helped get the process through, really polite and helpful couldn't of asked for a better service.

Mark · 16 June 2023

★★★★★ 5/5

Google

The experience was amazing and they listened and helped out whenever we needed help. Ensured that the apartment was in a clean condition. I hope other rental agency learn from Connells.

Harrison · 16 May 2024

★★★★★ 5/5

Google

Alex was able to find me a mortgage deal that I was happy with, quickly and conveniently. He worked tirelessly to get the deal 'over the line' and was really responsive to my questions and communications. A great service.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 25 August 2021

★★★★★ 5/5

Google

Katie and Joanne at Halesowen were great from the start. Always returned calls & emails and chased things up. They kept me in the loop throughout.

Rachel · 16 June 2023

★★★★★ 5/5

Google

Used Connells to help me with my mortgage and have been very happy with the service provided from start to finish. Communication with Rosie has been great and any queries I had were answered in a timely manner. Would recommend.PositiveResponsiveness, Professionalism

Kenny · 25 August 2021

★★★★★ 5/5

Google

I’d recommend Jo and her team to anyone. Sold my house in a matter of days, and made the whole process simple and took the stress out of it for me, they were calling me with updates while it was going through, something I’ve never had from an estate agents! Professional at all times and did everything they promised. Thank you!

Steph · 16 June 2020

★★★★★ 5/5

Google

Marc was on time Was professional And has kept in contact with mec Thank you

Mandy · 17 June 2019

★★★★★ 5/5

Google

We have recently purchased our first home and we were feeling quite anxious about the experience. However, Carol made us feel at ease and let us ask all the questions we needed to. She offered a fantastic service and supported us throughout the whole process. Highly recommend.

Hannah · 17 June 2019

★★★★★ 1/5

Google

We brought our home a week before lockdown and was told the seller who lives in London has a set of keys for our home and a garage key. Called Connells after lockdown to chase and was blown off saying its not their problem. Thank guys for all your help, I would avoid at all cost

Liam · 16 June 2021

★★★★★ 1/5

Google

I paid for my let through Connells, so I go to pick up the keys and it’s not there, apparently they’re doing inventory-without me even being there. So they say they’ll have the keys for me very soon and they’ll call me. 2 hours later, no call and their office is closed and I have to get a hotel for the weekend instead of staying in the house I just rented. When your entire business is to let properties, how do you not even care that the tenant doesn’t get the keys?? They’re useless. I think they’re the managers for the property as well, so watch this space, more than likely I’ll have to leave another bad review.NegativeResponsiveness, Professionalism

Anthony · 16 June 2022

★★★★★ 5/5

Google

Connells were excellent with the sale of my property, we had multiple offers even exceeding asking price! Throughout the sale I used their solicitors who were equally as efficient. I mainly dealt with Marc & Jordan, they were extremely informative, I would 100% recommend their services!

Kerry · 17 June 2018

★★★★★ 5/5

Google

Carol our mortgage advisor was fantastic we used her to buy our first home and have seen her since to 're mortgage. Would deffinatly recommend as she understand needs of each client and makes sure you get the best for you. Thank you Carol

Hayley · 17 June 2019

★★★★★ 5/5

Google

A very quick sale (subject to contract of course) with updates from every offer made provided by the team.

Rob · 8 June 2024

★★★★★ 5/5

Google

Big thank you to James and Abbey in Connells Halesowen branch for their help and guidance in becoming a tenant with one of their properties they manage . They were very professional and helpful all through the process .

Madeline · 16 June 2020

★★★★★ 5/5

Google

Thank you team at the Halesowen branch , especially Katie , Brad , Jack and not forgetting Sam . They were brilliant with a difficult sale. Jackie Ashmore.PositiveResponsiveness

CARL · 16 June 2022

★★★★★ 5/5

Google

I have used the mortgage service at this branch and dealt with Rosie on several occasions. I have always been a very satisfied customer and I would definitely recommend to all.PositiveResponsiveness, Quality, Professionalism, Value

Kalsoom · 16 June 2021

★★★★★ 1/5

Google

Very happy to be all helpful and full of promises when they have a chance of a sale and getting paid. We were assured that we would be contacted if a higher offer to ours was put on a house until we found out from an online search that said house sold without us even being aware and not one person that worked there even cared to drop us a simple email. Funny now that we don't have an offer on a house they're not interested in helping us sort a mortgage anymore. Also, love the 'house' suggestions that they send, why even bother asking what you require in a house if you're going to send options that are nothing like what you asked for?NegativeResponsiveness, Professionalism

Lauren · 25 August 2021

★★★★★ 5/5

Google

My wife and I would like to make a special mention about Rosie Grainger our mortgage advisor form Connells, for all the help and guidance she provided throughout the process. We especially enjoyed her prompt and professional approach. Talking to her was very reassuring because of the depth of knowledge and expertise she hold. We will certainly consider her for further purchases whenever that may be and recommend her to our family and friends. We wish her and her team the best for the rest of the year.PositiveResponsiveness, Quality, Professionalism

Joel · 25 August 2021

★★★★★ 5/5

Google

Being quite young myself I don’t know much about properties and so when I Enquired about a property over the phone, the gentleman who I spoke to was incredibly friendly and informative, not only helping me with the questions I had but also made me aware of other properties available which I hadn’t yet seen.

Jack · 17 June 2019

★★★★★ 1/5

Google

Terrible estate agent, 100% the worst one I've ever had to deal with. Took numerous emails from ourselves and our house owners to retireve our deposit back and had to go through 100 different phone numbers and companies to get to the person responsible for sending it back. Will never use again.

Ryan · 16 June 2020

★★★★★ 5/5

Google

Efficient and friendly service! Elliott from sales is fantastic. Would recommend this branch!

Eva · 14 June 2024

★★★★★ 5/5

Google

Brilliant Service. Marc Croghan has been very efficient. We sold our house within a week with one block viewing (Advised by Marc) and got over the asking price. Would definitely recommend for stress free and professional service.

Melissa · 25 November 2018

★★★★★ 5/5

Google

Brilliant Service. Marc Croghan has been very efficient. We sold our house within a week with one block viewing (Advised by Marc) and got over the asking price. Would definitely recommend for stress free and professional service.

Melissa · 17 June 2018