5/5
GoogleGreat experience with Connells, especially with Emily. She really helped me a lot. She was very supportive, and was always there. She reassured me numerous time and I can't thank her enough.
Trusted Agent profile · Halesowen
Connells Halesowen reviews
★★★★★
221 reviews across 1 platform
10 Hagley Road, Halesowen, B63 4RG
Connells's office in Halesowen, at 10 Hagley Road, is rated 4.5 out of 5 across 221 reviews on 1 platform, including 221 Google reviews rated 4.5.
Reviews
Every review we hold for the Halesowen office, from every platform, shown as written. First names only.
Google5/5
GoogleHi had the pleasure of dealing with Sam and Alex when purchasing my house. They were very helpful, kept me updated throughout the procedure, chased things up and answered all the questions I had. Brilliant service from both and I would highly recommend. Thanks again.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe would recommend the Connells team in Halesowen and want to say a big thank you to Jo and the team. We bought and sold with them this year. Very professional and true to their word. Thank you all!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleExcellent service well informed about the viewing if you ask something and they sure the do find out for you nothing too much trouble.
5/5
GoogleA quick and stress free action to put up my house for sale.. Feeling confident
Agent replied · 15 June 2024
Hi there, thank you so much for the 5* review of the Halesowen branch! It's great to hear that the team have been quick and kept it stress-free! We wish you all the best for the rest of your sale.
3/5
GoogleHopeless arranging keys etc, late arrival times and trying to get an answer on the phone I despair.
Agent replied · 15 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
5/5
GoogleRosie the financial mortgage advisor is incredible. She listens to your requirements and goes above and beyond her working hours to enable this. Top quality service. Thank you for all your help and support.PositiveResponsiveness, Quality, Professionalism, Value
2/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for reaching out and we’re sorry if things didn’t go smoothly. We’d like to understand more, just drop us an email at complianceresidential@connells.co.uk and we’ll take a closer look.
5/5
GoogleKaty came to view the house and take us through She was extremely friendly, professional and a credit to Connells. Josh the letting consultant also matched that friendly introduction, professional and detailed. Great support guys :-)PositiveProfessionalism
5/5
GoogleCharlotte McGrane was very helpful in the purchase of our new house. Nothing was too much trouble and she was always available to speak to.
5/5
GoogleBig "Thank You" to Bradley Bills at Halesowen branch. He kept the sale rolling despite at complicated chain and obvious problems associated with current pandemic. Nice one Bradley!PositiveProfessionalism
5/5
GoogleI used this Estate Agents. The person in charge was excellent and I was able to rent a house I liked right away. She is the best. Thank you KM.
2/5
GoogleNice enough staff think it's too dated. Over priced and poor feedback. Take too long to answer phone
5/5
GoogleGreat experience, quick and efficient service from carol. She helped me arrange my mortgage and made sure it was a stress free process throughout. Would highly recommend her services to anyone.
5/5
GoogleUsed Rosie a number of times now and she is fantastic from start to finish. Well recommend.
1/5
GoogleVery poor service and very misleading. They tell you one thing and then change their minds. I'll never use Connells again. Disgraceful.NegativeQuality, Professionalism
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
5/5
GoogleJordan Clewes from the Halesowen branch dealt with the sale of my house in a very professional manner. Whenever there was an issue, he dealt with it straight away.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
5/5
GoogleVery professional and quick to answer and queries, great team and very pleased so far.PositiveResponsiveness, Professionalism
5/5
GoogleDealing with Luke he made everything easy and simple.
5/5
GoogleWould highly recommend great work throughout always kept me updated and very supported. Sara
5/5
GoogleGreat service, very professional and friendly.
2/5
GoogleThey don't seem responsive...even these reviews go unanswered. I don't have much faith in these guys to sell any house...
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
