Every review we hold for the Halesowen office, from every platform, shown as written. First names only.
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5/5
GoogleI had a fantastic experience working with Ben and Millie at Connellβs Halesowen while buying my property. From start to finish, they were professional, responsive, and genuinely supportive throughout the whole process.
Ben and Millie made everything feel straightforward and stress-free, always keeping me informed and going the extra mile to answer any questions I had. Their knowledge and dedication really stood out, and I always felt like I was in safe hands.
Iβm incredibly grateful for their help and would highly recommend them to anyone looking to buy a property. Thank you both for making what can be a stressful experience so much smoother!
Ashu Β· 26 March 2026
Agent replied Β· 16 April 2026
Thank you for the glowing review! We strive to provide top-notch service to our clients and it's always rewarding to hear when we've succeeded. We're thrilled Ben and Millie made your buying process stress-free and we appreciate the recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleRecently purchased our first home and we used Sam Preece as our Mortgage Advisor.
We canβt thank him enough for making the whole process from start to finish as smooth & as stress free as possible.
Was always very clear with communication and no question big or small was ever a problem for him.
He always checked in to see how things were going and was so helpful with everything.
If youβre looking for somebody to help you with purchasing a home, I would recommend Sam to absolutely anybody!
So just want to say thank you Sam for everything!
Bobby Β· 19 March 2026
Agent replied Β· 16 April 2026
Thank you for taking the time to share your experience with Sam as your Mortgage Advisor! We are thrilled to hear that he made the home purchasing process smooth and stress-free for you. We appreciate your recommendation and we will be sure to pass along your kind words to Sam. Best Wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleSam at Connells has been an absolute star from start to finish. From the initial mortgage consultation, to support with property searching, mortgage deal searching, and even down to the exchange of contracts, I cannot thank Sam enough for his efforts. Sam has been approachable, great at communicating, knowledgeable, and patient with the whole process. Despite a difficult purchase, Sam has helped me in all stages with his expertise. I could not recommend him highly enough!
Matthew Β· 2 April 2026
Agent replied Β· 16 April 2026
Thank you for taking the time to leave such a glowing review, we greatly appreciate it! It's wonderful to hear that Sam provided you with excellent service and support throughout the entire process. He truly goes above and beyond for our clients and we're thrilled to have him on our team. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleSam the mortgage advisor at connells Halesowen office was incredibly helpful throughout the entire mortgage process. His attention to detail is outstanding, and he handled everything with the highest level of professionalism. A huge thank you also to the whole team behind him everyone worked seamlessly and made the experience smooth and stress-free. I couldn't have asked for a better advisor. Highly recommend Sam and the team!"
Henry Β· 14 April 2026
Agent replied Β· 16 April 2026
Thank you so much for your glowing review! Our team takes pride in providing exceptional service and we are thrilled to hear that Sam and the team made your mortgage process smooth and stress-free. We appreciate your recommendation and look forward to helping you with any future needs.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
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5/5
GoogleConnells has always done our mortgages and been an excellent service. Sam Preece at the Halesowen branch went above and beyond for us and was amazing in sorting everything out for us and make it as easy as possible. Defo recommend these guys! Thanks Connells and a big thank you to Sam Preece ππ½ππ½ β¦
Grant Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your wonderful review! We are so happy to hear that Sam and our team at the Halesowen branch provided excellent service and made the mortgage process easy for you. Your recommendation means a lot to us. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI recently worked with Sam as my mortgage advisor, and I canβt recommend him highly enough. From start to finish, Sam was knowledgeable, approachable, and always patient in answering my many questions. He took the time to understand my situation and found me a mortgage deal that suited my needs perfectly. The whole process felt much less stressful thanks to his clear guidance and regular updates. If youβre looking for honest advice and a smooth experience, Sam is definitely the person to go.
Thank You.
M Meti
Bright Β· 21 July 2025
Agent replied Β· 25 August 2025
Thank you for taking the time to write such a positive review, M Meti! I'm thrilled to hear that you had a great experience working with Sam as your mortgage advisor. We pride ourselves on providing knowledgeable and approachable customer service, and it's wonderful to know that Sam did just that. Kind regards, Lucy Mawer, Customer Feedback and Support Team
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5/5
GoogleI recently purchased a house through Connells Halesowen and Sam Preece provided an amazing service from start to finish. As a first-time buyer, he explained everything I needed to know and do, helped me with my mortgage and regularly checked in to see how things were progressing. Thank you to Sam and the team for helping me buy my first house!
David Β· 20 December 2025
Agent replied Β· 27 December 2025
Thank you so much for your kind words, we're thrilled to hear that you had a great experience purchasing your first house with Sam and our team at Connells Halesowen. We take pride in providing exceptional service and it's lovely to know we helped make the process smooth and enjoyable for you. Congratulations on your new home! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe recently let a property through Connells Residential Lettings in Halesowen, and we couldnβt be happier with the experience. From start to finish, the entire process was smooth, efficient, and stress-free. The team was incredibly professional and prompt in their communication, making the transition seamless for our family.
The home we secured is absolutely perfect, ticking all the boxes for our familyβs needs and more. Itβs clear that Connells took the time to understand our requirements and match us with a property that felt just right.
A special thank you to Oliver Montgomery and Luke Pile-Rowland for their outstanding support throughout. Their attentiveness, friendly approach, and commitment to ensuring everything went smoothly made all the difference.
Highly recommended to anyone looking for a reliable and professional letting agency. Thank you again, Connells Halesowen, for helping us find our new home!
Madhav Β· 11 May 2025
Agent replied Β· 26 May 2025
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe purchased our family home with Sam, which was the most stressful thing I think we've done! With lots of ups and downs Sam was always happy to help, even when he wasn't at work. We are finally settled into our forever home and making it our own own π‘ β¦
Nikola Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for choosing us to help you find your forever home! We understand that the home buying process can be stressful, but we're glad we were able to provide support and guidance along the way. We're thrilled that you're now settled in and making the house your own. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleExcellent service from the start to finish.Sam Preece was clear,resonpsive and he made the whole process much less stressfull, kept me updated throughout the process.Communication with the whole teams was great.A big thanks to Connell Halesowen and most especially to Sam and Ben. Highly rrcommended.10/10.
Viv Β· 2 April 2026
Agent replied Β· 16 April 2026
Thank you for the glowing review! We pride ourselves on providing excellent service and it's wonderful to hear that our team, especially Sam and Ben, made your experience stress-free and enjoyable. Thank you for the recommendation and the 10/10 rating! Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI bought my first house from Connells Halesowen and they were fantastic! Jo, Ben and the team were really helpful and kept us updated throughout the process. If I ever choose to sell this house Iβll definitely be using them :-)
Reece Β· 13 April 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that your experience with our team at Connells Halesowen was fantastic. We take pride in keeping our clients informed and providing excellent service. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleCould not recommend Sam Preece at Connells enough. He supported me through the whole process with my remortgage and made me feel confident as he is extremely knowledgeable! He was always on hand to answer any questions or concerns I had β¦
Laura Β· 16 March 2026
Agent replied Β· 15 June 2024
Hello, thank you so much for taking the time to provide our Halesowen team with a 5-star review.
We are so happy to hear Sam, Rosie and the rest of the team helped you every β¦ More
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5/5
GoogleSam Preece of Connells Mortgage Services made my mortgage application easy to follow and subsequent house purchase go so smoothly, he was always on hand if I needed to ask any questions. I would highly recommend Sam if you are seeking a new mortgage or remortgage, and their lifetime membership is well worth having as Sam will keep in touch every so often to let me know if I could be on a better rate. Fantastic service 10/10
Sophz2202 Β· 9 January 2025
Agent replied Β· 11 January 2025
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had a very positive experience with this estate agent. The team was professional, responsive, and helpful throughout the entire process. Massive thank you to Ben for all your assistance with me and my family.
Ellis Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleSam Preece has done an excellent job with our remortgage, he remained in constant contact which was encouraging and chased our solicitor when necessary. Sam is knowledgeable and I would definitely utilise him for future remortgaging.
Becky Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your kind words, it was a pleasure assisting you with your remortgage. Our team takes pride in providing exceptional service and we're so glad to hear you had a positive experience. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMy wife and I found a flat to rent through Connellβs and it was an excellent experience. Oliver was so helpful and friendly when he did our viewing for the flat, we put in an offer and it was chosen by the landlord. Following this, the process was very smooth, Oliver made it really clear all that we needed to do and the paperwork was easy to sort out - he was fantastic. Really enjoyed going through this process with Connellβs - would highly recommend them to anyone looking to rent!
Ninja Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleI cannot say a big enough thank you to Sam for all his help with not only my mortgage but regularly checking in and helping me with solicitors. Thank you!!
Natalie Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
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5/5
GoogleBen was great with customer service and Sam gave really helpful mortgage advice. Both were a pleasure to deal with, would highly recommend!ββββββββββββββββ
James Β· 2 April 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! We strive to provide excellent customer service and valuable advice. It was a pleasure working with you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleSam has been fantastic from start to finish and I couldn't have asked for more support buying my first house. Cheers!
Jack Β· 13 April 2026
Agent replied Β· 16 April 2026
"Thank you for choosing us for such an important milestone! It was our pleasure to provide you with top-notch service in purchasing your first home. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleVery positive experience. Highest degree of professionalism from mortgage advisor Sam Preece and support team. Sam was simply superb. He answered all my questions expertly and guided me skillfully through the acquisition process.
Elimz Β· 20 December 2025
Agent replied Β· 27 December 2025
"We are thrilled to hear about your positive experience with our mortgage advisor Sam and our support team. We take pride in providing the highest degree of professionalism and expert guidance throughout the acquisition process. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleExcellent service received from Connells Halesowen, Harrison Plant is very professional, reliable and prompt and sold my house within a week of its listing.
David Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your glowing review! We're thrilled to hear that Harrison provided top-notch service and sold your house in record time. It was a pleasure working with you. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleUsed Connells Halesowen for the sale of our property and mortgage services. Ben handled our sale brilliantly, helping us push things along at a great pace and keeping us up to date with all information. Sam in mortgages was superb, gave expert advice and was always on hand for any guidance and issues. Explained everything clearly and made the whole process as simple as a mortgage application can be. Thank you guys!
Scott Β· 20 December 2025
Agent replied Β· 27 December 2025
Thank you for choosing Connells for your property sale and mortgage needs! We are so glad to hear that Ben and Sam provided exceptional service and made the process smooth and stress-free for you. Our team works hard to exceed expectations and we greatly appreciate your positive feedback. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWould definitely recommend Sam, Everything was handled professionally, communication was clear, and my mortgage was sorted smoothly from start to finish.
James Β· 20 December 2025
Agent replied Β· 27 December 2025
"Thank you for your wonderful review! We are thrilled to hear that you had a smooth and professional experience with us. It was our pleasure to assist you with your mortgage needs. We appreciate your recommendation to others! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI recently viewed a property with this estate agent and had a really good experience. The booking process was quick and straightforward. Ben the agent was friendly and professional during the viewing as he answered all my questions clearly and gave honest information about the property. I didnβt feel rushed at all. Would definitely recommend.
Jake Β· 26 March 2026
Agent replied Β· 16 April 2026
Thank you for the fantastic review! We are thrilled to hear that you had a great experience with our agent, Ben. Our goal is to make the booking process quick and stress-free while providing top-notch service. Your recommendation means a lot to us. Thank you for choosing us! Kind regards, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.