Oulsnam Hagley Road reviews

★★★★★ 5/5

Trustpilot

Highly recommended!!

I was supported through the whole selling process by the Kings Heath team (Georgie, Michelle, and Alison) whose knowledge proved invaluable, acting as an intermediary between all parties. Their communication levels were exceptional, offering a friendly and professional approach. I would recommend the Kings Heath team to any potential buyers as they fully understand the local market and are passionate about the individual, rather than just another sale!

David · 4 June 2026

★★★★★ 5/5

Trustpilot

Diamond service

I can’t thank Shelbi and here team enough for the hard work they put into selling my property. I would certainly with no hesitation recommend Robert Ouslam to any prospective buyers or sellers. Thankyou once again Ray Harrison.

Ray · 7 September 2026

★★★★★ 5/5

Trustpilot

Karen Clifton Bromsgrove

Karen Clifton Bromsgrove Karen made us welcome during the viewing. She was warm, friendly and relatable. She had extensive knowledge of the house we viewed and I couldn't fault the viewing at all!

Abi · 16 February 2026

★★★★★ 5/5

Trustpilot

Karen was on time informative and…

Karen was on time informative and polite. Arrived promptly answered all my questions and gave me nice viewing of the property. Very efficient and professional Thank you Kevin Shaw

Kevin · 19 March 2026

★★★★★ 5/5

Trustpilot

The ladies at the Barnt Green Branch…

The ladies at the Barnt Green Branch went above and beyond. They helped me with the technology side of purchasing my property. The support I received was exceptional and I am very grateful to the whole team.

Deborah · 6 September 2026

★★★★★ 5/5

Trustpilot

Thank you Shania

Since moving into the property , the property manager, shania Benton has been very helpful and supportive thorough till this day. Thank you Shania ☺️

RosetteMahika · 16 April 2026

★★★★★ 4/5

Trustpilot

Good ending, slow start

First of all, I would like to thank everyone at Oulsnams, especially Lisa, for pushing to get things completed. Once an offer had been made, Lisa and Lauren really pushed to try and get everything completed. As a teacher, I was hoping to get completion done in the summer holidays but unfortunately due to the first buyer dropping out, it happened in September (the most busiest time). Lisa also arranged for my house to be sold at a good price, above the price advertised. I put the house on the market in March and, at first, there weren’t many viewings. Perhaps open house viewings would have helped with that, which Oulsnams don’t do. Eventually viewings came through. The viewers, quite rightly, wanted to view at weekends and in the bank holiday. This meant that I had to show the viewers around myself. I didn’t mind but I imagine some people may.

Karen · 25 September 2025

★★★★★ 5/5

Trustpilot

Great experience with Karen Clifton

Great experience with Karen Clifton. She showed us around a beautiful house, was very informative and friendly. Made us feel very secure in our interests. Can't recommend enough. Thank you Karen!

Mr · 9 October 2026

★★★★★ 5/5

Trustpilot

Excellent right from the start…

Excellent right from the start with Tom's valuation visit back in March, through to completion of our sale in September. It has been quite a journey with many ups and downs for us, but the Bromsgrove team, and Pete in particular, have been there for us, giving valuable advice and support throughout, for both sale and purchase. Always a friendly response to calls and a lovely welcome on our frequent visits to the easily accessible Bromsgrove office. Thank you so much, we couldn't rate you more highly. 100% recommended without reservation.

John · 2 October 2026

★★★★★ 5/5

Trustpilot

Supportive and Kind

The whole team at the Barnt Green branch are really lovely. Shania has been super supportive and kind throughout my whole tenancy. Thank you.

Ms · 16 April 2026

★★★★★ 5/5

Google

I bought my property from Ben at Oulsnams Bearwood 10 years ago. They were so helpful and professional then and remain so during my recent sale of the same house. The team are fabulous, helpful, professional and supportive. There is a huge wealth of knowledge about the housing market, conveyancing and the area with the team. I felt in safe hands every step of the way. Debbie looked after my sale and was excellent. Ben, Sarah and the rest of the team were always courteous and helpful. They take Estate Agents to a whole new level. I couldn’t recommend them more highly.

Maureen · 28 July 2024

★★★★★ 5/5

Trustpilot

Great service from the start

Alison Astle was our agent and she was brilliant from the start. Very professional friendly and was happy to answer any questions about the house. She was timely and accommodating. She let us go around the house at our own pace,we didnt feel rushed or pressured at all. Thank you !

Michelle · 11 August 2025

★★★★★ 5/5

Trustpilot

We recently completed the sale of our…

We recently completed the sale of our property through Oulsnam in Barnt Green, and I cannot speak highly enough of the service we received. From start to finish, the team were professional, supportive, and incredibly compassionate. Due to the sensitive nature of the sale, it was important for us to work with people who showed genuine care and understanding, and Oulsnam did exactly that. They handled everything with empathy, patience, and respect, never making us feel rushed or under pressure. Communication was clear and reassuring throughout the process, and their knowledge and experience helped make what could have been a very difficult time feel far more manageable. We felt truly supported every step of the way. I would highly recommend Oulsnam in Barnt Green to anyone looking for an estate agent who combines professionalism with genuine kindness and sensitivity. An outstanding service from a team who truly care.

Helen · 13 January 2026

★★★★★ 5/5

Trustpilot

Great service , thank you!

Tom was very helpful and efficient. It is the second property that Tom has sold for us and we would not go with anyone else! Great customer service. Thank you so much to the whole team.

Louise · 12 August 2026

★★★★★ 5/5

Trustpilot

From the moment I contacted Oulsnam’s…

From the moment I contacted Oulsnam’s to when Trina came round, I was bowled over by how friendly, helpful and easy to chat to everyone was. Sarah has been fabulous in communication after selling just days after putting the house on the market too, so I couldn’t have made a better and more informed choice when I decided to let them sell our much loved home. Onwards and upwards now as I plan for my exchange & completion in the next month or so. Thank you to everyone who has helped me realise that my future is right in front of me and I just need to grab it with both hands!

Consumer · 5 August 2025

★★★★★ 5/5

Google

My husband and I would like to thank Sarah for the fantastic service. They were extremely efficient and we managed to complete the purchase on our house within 6 weeks. Sarah kept us up to date throughout the whole process and she was patient and answered all of our questions and concerns as first time buyers.

Miriam · 5 May 2025

★★★★★ 5/5

Trustpilot

Professional, friendly, knowledgeable

Sadie-Jane was proffessional, friendly and extreemly knowledgeable. She was patient and did not rush the viewing. The property was not for me but would definitely recommend Oulsnams.

Ann · 3 October 2026

★★★★★ 5/5

Trustpilot

Great experience with Kings Heath…

Great experience with Kings Heath branch, dealing with Georgie made what was a problematic move very easy, definitely recommend local estate agents who knows the local territory !

Helen · 5 February 2026

★★★★★ 5/5

Trustpilot

Barnt Green team were professional and helpful

When selling my late father's house, we found the Barnt Green team to be professional, helpful and communication on all matters were prompt and informative. This review would not be complete without mentioning Sarah (Kirk). Throughout the whole process she was helpful, supportive and easy to talk to. Giving detailed feedback on viewings, useful tips and putting in a considerable amount of effort to ensure the sale went through with her kind and cheerful manner, always returning calls promptly. Due to Sarah the stressful process of selling our old family home was made so much easier.

Valerie · 30 August 2026

★★★★★ 5/5

Trustpilot

Great for tenant at a rental

My property manager, Shania Benton, has been absolutely great for the majority now of being the tenant of a rental with Oulsnam. I've been here for ten years now, and they have always been good, but Shania especially balances professionalism with being friendly really well, and seems to actually care about the tenant as a person, as well as the property as an asset for the landlord.

Kelly · 17 April 2026

★★★★★ 5/5

Google

I’ve had a great experience buying with Oulsnam. Kat initially facilitated my viewing - she was lovely, responsive, and not “pushy” at all which I really appreciated. Thank you Kat! Debbie later supported me with the purchase, and she was wonderful to work with. Debbie was always there when I needed her, and no question felt silly! Thank you all at Oulsnam.

Sophie · 16 January 2026

★★★★★ 5/5

Trustpilot

It was great to have them all on our side!

We have recently successfully sold our property using the Bournville branch of Oulsnam and the money is now in our bank account. It sold quickly at a good price. A great start! However, this is just the beginning of the process. It always takes weeks until completion and the sale money is eventually transferred. However, what stands out for me is the support the staff at the Bournville branch then offered us during this period as they all worked towards an eventual final completion for us. A group of very pleasant, professional staff kept gently pushing us, kept pushing the other parties, the buyer and even our own solicitors in the sale to encourage and nudge forward the sale towards completion. At the same time, they kept us constantly up to date with progress, with problems or any actions that we needed to take to move the progress forward. It was great to have them all on our side!

Nigel · 28 August 2026

★★★★★ 5/5

Trustpilot

Excellent customer service.

Excellent customer service. Prompt responses to questions and queries. So supportive,proactive with advice and information throughout the sale of our property. Special mentions and thanks to Debbie,Vickie and Elisha. Would highly recommend the team at Redditch.

Kathleen · 29 July 2026

★★★★★ 5/5

Trustpilot

Ron was excellent

Ron was excellent. Showed us round the property in a thorough manner & answered any questions we had with no issues whatsover. Thank you Ron👍 Dawn & Steve

Steven · 15 September 2026