Oulsnam Hagley Road reviews

★★★★★ 5/5

Trustpilot

All agents should be like Oulsnam

We had a viewing with Sadie, from the Bromsgrove team, on the hottest day of the year and felt moved to write a review, as all 5 of us thought she did an incredible job. We arrived early but, instead of waiting outside, Sadie arranged for us to view the gardens first, whilst another couple finished viewing the house. As we moved inside, she had both appointments running alongside each other, somehow managing to answer all of our questions, keep the vendors happy and entertaining our 3 children, who were making it difficult for us to see everything! It was incredibly hot, but she worked so hard to make it a good experience for us, remaining enthusiastic, professional and knowledgeable throughout. All of the children left saying how lovely she was, and it takes a lot to win them over! I would also like to mention Karen who, despite our last viewing with her being some time ago, remembered all of our requirements, our family details and always takes her time with us. We've never felt rushed. We've been looking for a house since the beginning of the year, so have met with many agents. But Oulsnam stands out and we do so hope to be able to buy with you.

Victoria · 26 June 2026

★★★★★ 5/5

Trustpilot

Couldn't recommend enough

Georgie was an absolute pleasure to deal with. She was incredibly responsive and kept me sane throughout a particularly stressful process. Couldn't recommend her and the team at Oulsnam enough!

Matt · 2 July 2026

★★★★★ 5/5

Trustpilot

Excellent experience selling my house

I can't praise Oulsnam's Bournville office, and especially Lissie, highly enough! Throughout my house sale Lissie was helpful, friendly, efficient and communicative. She explained things clearly, kept in touch and always followed through promptly on things she said she'd do. Thanks also to Rachel (especially for pricing my house perfectly) and the rest of the team - I absolutely recommend them.

Heather · 1 July 2026

★★★★★ 5/5

Trustpilot

Best estate agent in Birmingham

Other estate agents in the area (kings norton/kings heath Birmingham) had let us down on more than one occasion. They seemed more interested in profit then providing a good experience for the buyer. This is not the case with Robert Oulsnam Kings heath who were fair and helpful from the off. As parents of a disabled child, finding a property that was safe and met their needs was our top priority. The staff at this branch never applied pressure to put in an offer on properties which wouldn't serve our needs and instead worked hard to find us the best property for our family. They guided us at all times, reassuring us that the right one was just around the corner. It was. We are now happy in our home and the experience was made all the more pleasant by working with a team who genuinely cared about the client and didn't apply any underhanded techniques to ensure a sale. Thank you

Laura · 4 June 2026

★★★★★ 5/5

Trustpilot

Fantastic Team

Oulsnam represented the property we purchased and they were fantastic throughout the entire process. Georgie and her team were communicative, always ready to answer questions and provided lots of support and guidance (particularly through some of the more difficult and stressful stages in the process!) - Thank you for all of your help.

Allie · 15 December 2025

★★★★★ 5/5

Trustpilot

Oulsnam Fantastic Experience

We would just like to thank Ron Cashmere who has been excellent throughout the sale of our house. Top drawer in his commitment and always went that extra mile. Whatever we asked of him Ron was always willing and he wanted us to succeed. Can't thank Ron enough. Oulsnam as a company are 2nd to none.

PAUL · 28 July 2026

★★★★★ 5/5

Trustpilot

The best team

A lovely, supportive and skilled team at Oulsnams in Bromsgrove. They sold our house for us in a very difficult economic climate. They did their best for us and went beyond the expected level of service for us. Very grateful to all of the team, especially Emma!

Rachel · 23 September 2026

★★★★★ 5/5

Trustpilot

Superb team

Superb team Fast communication. Nothing was too much trouble The branch in Bromsgrove sold us our home Tim, Pete and Amy were very helpful Would not hesitate to recommend them

Linda · 10 June 2026

★★★★★ 5/5

Google

Would recommend 100 times over. Ben and the team helped to market and sell my flat and I couldn't thank them enough! It was a tough few months however we got there in the end. The most professional yet kind and caring estate agents around and I have recommended them to anyone who's looking to sell. Thankyou All. Tam, J & H

Tammi · 6 September 2025

★★★★★ 5/5

Trustpilot

Helpful and knowledgeable

Sadie was so helpful and knowledgeable. She gave us the time we needed to view the property and offered ideas/suggestions about how it could work for us. She was honest and genuine.

Helen · 18 May 2026

★★★★★ 5/5

Trustpilot

When our agreed sale fell through, Oulsnams rescued us.

When our agreed sale fell through, Oulsnams were so helpful and helped us to find a new buyer. Even though the failure doubled their workload and they had to spend twice as long to sell our house as we expected, they didn't charge any extra.

PB · 23 September 2026

★★★★★ 5/5

Trustpilot

Karen Clifton

I have recently had several viewings and of them, Karen was the most impressive viewing representative. She was knowledgeable on the house, had obviously done her 'homework' on the background and also had info to hand. She was also friendly and professional.

Colin · 2 October 2026

★★★★★ 5/5

Trustpilot

Fab experience so far!

I’ve had a number of viewings for properties arranged by Angela, and conducted by Dawn. I can’t fault Dawns knowledge and professionalism. She will find out the answers to my questions, and nothing ever feels too much (like accommodating extra viewings or late viewings) Angela is always quick at responding, willing to help and has contacted me about properties coming to the market she knows I will like. Thank you both so much.

Chloe · 12 February 2026

★★★★★ 5/5

Trustpilot

I’ve had a really positive experience…

I’ve had a really positive experience with this letting agency throughout my tenancy. The team has been professional, responsive, and easy to deal with, which made the whole process, from moving in to any ongoing queries, smooth and stress-free. A special mention goes to Shania, who has been exceptional from start to finish. She has always been attentive, approachable, and quick to respond to any questions or concerns I’ve had. Her communication is consistently clear and to the point, and she genuinely goes the extra mile to ensure everything is handled efficiently. It’s reassuring to know there’s someone reliable looking after things, and it’s made a big difference to my overall experience. I would definitely recommend this agency, and Shania in particular, for their professionalism and excellent customer service.

Jade · 21 April 2026

★★★★★ 5/5

Trustpilot

excellent service from Shania Benton

I’ve been renting from Robert oulsnams and company for 5 years all in all. In my first flat then when I wanted to move to somewhere bigger they made the process simple and easy. Since being In my house Shania Benton has made it effortless any problem I have had she’s sorted them quickly and is always responding to emails and phone calls quickly i always get a reply on the same day if I email. Whenever I’ve had an issue or problem she’s been there to sort it out and I’ve never not felt like I can not contact her. When I’ve needed stuff amending or some help she’s always been there to sort it out. If I ever wanted to move I would stay with Shania snd her company but right now I’m more than happy in my property

Becky · 17 April 2026

★★★★★ 5/5

Trustpilot

Excellent service, fantastic representative

I have been to view a further property and met up with the representative, Mrs Wragg, she has been a delight from the start. Very professional, friendly and knowledgeable. As very pleased to see that we had Mrs Wragg to show us around today’s property, she knows what I’m looking for and knew what aspects of the property to point out. She was really helpful and I would not hesitate to recommend her to anybody looking to buy a property. Thank you.

Catherine · 15 April 2026

★★★★★ 5/5

Trustpilot

Buying a home can be overwhelming

Buying a home can be overwhelming, but Sarah and her team made it feel easy. They were supportive, responsive, and so genuinely kind throughout. Thanks to them, the process was as pain-free as it could be. I’m so grateful and would 100% recommend them to anyone.

Mrs · 14 August 2026

★★★★★ 5/5

Google

Brilliant service from Oulsnam Hagley road, Ben Palfrey has been a star he was very helpful during the sale of my house lots of updates and phone calls.

Sharon · 6 May 2026

★★★★★ 5/5

Trustpilot

Highly recommended

Realistic pricing saw the sale of our house at asking price within a week of it going on the market. Oulsnam’s fees were inclusive, transparent and competitive. The team, led by Shelbi, was accessible, professional and friendly. The sale took some time to complete, not Oulsnam’s fault, and Shelbi was tenacious in her chasing and keeping us and our buyers updated.

RJC · 22 April 2026

★★★★★ 5/5

Trustpilot

Absolutely Fantastic …

From the start the Kings Heath branch were excellent from the customer service provided to dealing with my many calls to them. Michelle and her team are a credit to this company and were an absolute pleasure to work with.

Marl · 21 January 2026

★★★★★ 5/5

Trustpilot

A big thank you to Lisa Harvey who has…

A big thank you to Lisa Harvey who has provided brilliant customer service! We had a very quick turn around while moving house and Lisa was able to get a management pack across for our previous property immediately and quickly dealt with urgent requests from our solicitor. Thank you so much!

Amy · 30 June 2026

★★★★★ 5/5

Trustpilot

Sadie was very knowledgeable about the…

Sadie was very knowledgeable about the house I viewed last week , she is very polite made me feel at ease very easy to chat too lovely lady .

RACHEL · 15 April 2026

★★★★★ 5/5

Trustpilot

Pete was brilliant

Pete was brilliant, very supportive and helpful throughout the entire process. Don’t know how we would have managed without him.

Candela · 17 June 2026

★★★★★ 5/5

Google

Oulsnam sold our property quickly and stayed with the process for nearly 10 months due to numerous issues found with the original lease. Sarah was outstanding throughout chasing and keeping all parties involved and up to date. Without her persistence I would have probably given up on the sale months ago. First class service and highly recommended.

Gary · 31 July 2025