Trusted Agent profile · Hackney

Winkworth Hackney reviews

4.1

★★★★★ Great

1,068 reviews across 2 platforms

17 Lower Clapton Road, Hackney, E5 0NS, E5 0NS

Winkworth's office in Hackney, at 17 Lower Clapton Road, is rated 4.1 out of 5 across 1,068 reviews on two platforms, including 189 Google reviews rated 4.9.

Google logo

4.9 / 5

189

Reviews on Google

This office

Trustpilot logo

879

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great for selling a house and keeping me informed

We have just exchanged on a house that was shown by Winkworths. I can't praise them highly enough, particularly Terry as we didn't have an agent who sold our house so had to continually contact Winkworths instead. They always returned my calls and always kept us up to date with everything throughout. I would very happily sell my house through them next time we sell. Thank you for all your help!

Louise · 22 December 2020

Agent replied · 23 October 2024

Afternoon Louise. Thank you for your kind comments and excellent score regarding the service you received recently at a Winkworth office. All of the Winkworth offices are independently owned and operated and unfortunately I am able to ascertain which office you dealt with on this ocassion. We are delighted however that you are happy with the service you received and Winkworth look forward to assisting you again in the future. Enjoy your new home.

5/5

Trustpilot

With thanks to the Kensal Rise team

With thanks to the Kensal Rise teamWe had a great experience renting with the team in Kensal Rise. Attentive, responsive, and fair - our particular thanks to Michael for his support. Highlights included the team actually fighting on our behalf during the COVID supply chain delays to resolve an issue sourcing a part for a faulty washing machine.We'd definitely recommend them.

HS · 29 July 2022

Agent replied · 23 October 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Dan & Jonas - Lettings

Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing

Jane · 14 May 2026

Agent replied · 24 May 2026

We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Trustpilot

Shaun and Aaron were amazing

Shaun and Aaron were amazing! The best real estate agents I have ever dealt with. Found us the most amazing property and helped us secure it and get it over the line in the most efficient and effortless way possible. They are both very friendly, honest and had great communication. Over all the they are both excellent at their jobs and car about their clients. Both went above and beyond in making this horrible process seem like a piece of cake!

Customer · 17 August 2023

5/5

Trustpilot

Excellent Experience

I had a brilliant experience working with Becca and Nicola. They found a buyer quickly and kept me fully updated throughout the entire process with regular phone calls and emails. Their communication was clear and timely.

Hywel · 2 January 2026

Agent replied · 20 March 2026

Thank you for your feedback, Hywel. We really appreciate you taking the time to share your experience - and we’re glad to hear that the Winkworth Blackheath office made a positive impression. We look forward to working with you again.

5/5

Google

Tobi Olayiwole was incredible in dealing with the sale of my house, which was complex at times but he handled everything in such a professional manner and the communication was top notch, it’s been a pleasure having him as my estate agent.

Sophia · 28 December 2023

Agent replied · 23 October 2024

Thank you firstly for choosing Winkworth and for your thoughtful words and 5* rating. It was very much Tobi and the team's pleasure to to have been able to help and we wish you all the best for the future.

5/5

Trustpilot

Kensal Rise’s best estate agent

Winkworth stepped into the breach after our previous agent failed to produce a satisfactory buyer. Within 48 hours we had two offers and a buyer prepared to pay over asking price. Andy Carre was thoroughly professional and an absolute pleasure to deal with. Definitely the best agents in Kensal Rise.

Mrs · 5 June 2023

Agent replied · 23 October 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Winkworths

Winkworths, and Patrick in particular, have been fantastic from start to finish in a difficult market. They helped us navigate some tricky waters, communicated effectively and clearly, and we felt well looked after. Patrick was very professional and helpful through the entire process and could be called upon for anything. Thank you!

Chirag · 2 April 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

1/5

Trustpilot

Avoid renting through them

Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord

Angie · 19 May 2026

Agent replied · 24 May 2026

At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences Angie. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Trustpilot

A Stellar Experience

A Stellar Experience with a Highly Professional Seller Property Agent!I recently had the pleasure of working with Mr Simon Jenkin as property agent, and I cannot emphasize enough how impressed I was with his professionalism and dedication throughout the entire process. From the very first day until the end, he consistently went above and beyond to ensure a seamless and successful experience.One of the standout qualities of Mr Simon was his exceptional availability. No matter the time of day, he was always just a phone call away, ready to address any concerns or answer any questions I had. His prompt responses and willingness to assist demonstrated his commitment to providing top-notch service and ensuring my peace of mind throughout the entire process.Thank you, Mr Simon for your outstanding service and for exceeding my expectations at every turn!

Christos · 8 July 2023

5/5

Trustpilot

Lauryn is a great asset to the company…

Lauryn is a great asset to the company chasing the solicitors and keeping me updated. Well recommended for her dedication to the company

Jock · 21 November 2025

1/5

Trustpilot

Dreadful mess of a business.

Bear · 13 August 2026

Agent replied · 22 September 2026

We have asked for more information as to which office this relates to so that we can provide a response.

5/5

Google

I have sold 2 properties with tobi through winkworth estate agents, he has always been efficient and helpful with the entire selling process.

Samantha · 3 April 2026

Agent replied · 17 April 2026

Thank you for your kind review Samantha and for choosing the Winkworth team to sell your beautiful properties. It is always our pleasure to be able to help.

5/5

Google

We dealt with Saylan for our recent purchase of our first property. He was brilliant from start to finish, regularly calling us to update us in progress and helped to push to purchase along when required. We were regularly reassured by his attitude to dealing with issues or queries we had and he made the whole process as painless as possible. Would certainly use again for a sale or purchase.

Danny · 25 October 2019

Agent replied · 23 October 2024

Thank you for your five star review and we're delighted to hear your sale through Winkworth Hackney didn’t disappoint. Saylan works enthusiastically to ensure each of our clients receives an excellent level of service and we are always pleased to produce such positive results. We hope you are now happily settled in and please do let us know when you have any further requirements.

5/5

Google

Mohamed at the Hackney branch is the property manager for our address and is always really lovely and helpful. The online portal to log issues wasn't working and when I called he immediately suggested a workaround and followed up. Thank you Mohamed!

John · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to post a review John and for your 5 stars. Mohamed is always pleased to be there to help in any way he can.

5/5

Google

Superb experience with Matthew Ige when looking to rent. Really helpful, went above and beyond and was a pleasure to deal with. Thanks! Mark

Mark · 16 March 2026

Agent replied · 17 April 2026

Thank you for your kind feedback Mark. It was very much Matthew's pleasure to have been able to help.

5/5

Google

My girlfriend and I were looking for an one bed flat ASAP to be let, Ahmed at Winkworth got back to us within half hour and took us for a tour of the property the same day. Everything was discussed honestly and he even advised us on a offer we should make for the property. We are now happily settled and moved in! Wonderful to deal with, thanks much!

Michael · 25 October 2019

Agent replied · 23 October 2024

Dear Mr Sheppard Thank you for taking the time to write a review. We're delighted to hear of your positive experience and pleased that you are now happily settled in. We will pass on your comments both to Ahmed and our directors. Best wishes The Winkworth team

1/5

Trustpilot

I have had a horrible experience with…

I have had a horrible experience with Maddie Barrington as a tenant.We were presented with a dirty property full of black mold and left to rot with a newborn for two and a half years before eventually having to move out.We faced a sizeable rent increase as well but absolutely no action towards our very serious issue.We have lost thousands of pounds worth of clothes and have had to spend tens of hours emptying our wardrobes in order to wash our clothes again and again.On top of everything we had to pay enormous electricity bills as a result of running several dehumidifiers.Maddie has not been helpful or accommodating.I would recommend to make sure you do not deal with her If you do have to work with wink worth.Edit: In regards to your response, I have put the name of the person there so you should be able to know what office this is. The property is in N1.

Chris · 10 May 2024

Agent replied · 23 October 2024

Hi John,At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Additional response:Dear John,I am sorry to hear that you have had cause for complaint regarding Maddie and the management of your property.Having investigated your complaint in detail, I can see that Maddie worked extremely hard to have the matter resolved for you however, approval to proceed with works to rectify the damp issue was never received from the landlord despite numerous requests to proceed. We take damp issues very seriously when reported and will always work with our clients and advise them accordingly to rectify such concerns. Unfortunately, we are not able to instruct such works without approval from a landlord despite our recommendation to do so.Winkworth Highbury & Islington

5/5

Google

I had a very good experience recently with Winkworth Hackney, selling my flat. I received a very good offer on the first day of viewings, and I think it was because our agent (Thomas) was able to convey to the buyer the unique benefits of …

Elsa · 17 August 2025

Agent replied · 22 September 2025

It's great to hear you had such a positive experience with the Winkworth Hackney team. Thank you for taking the time out to post your kind review here and for your recommendation. We wish you every happiness for the future.

5/5

Trustpilot

Exceptional services

Patrick and Alex were incredible house estate agents who made our house buying experience truly remarkable. Their unwavering dedication, vast knowledge, and friendly demeanor were invaluable. They went above and beyond to find us the perfect home and made the process stress-free. Highly recommended!

Savvas · 30 July 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Proper lettings

We have just re-let our property with Aaron and the team at Winkworth and found it to be a smooth experience. This is the second time they will have found us tenants and we very much appreciated the patience and advice Aaron and his team have offered throughout.

Thomas · 4 April 2023

Agent replied · 23 October 2024

Thank you very much for the excellent review.

5/5

Google

Although my partner and I did not purchase a property through Winkworth Estate Agents, we did meet with James Weinstock, from the Hackney branch, on several occasions. Compared with other estate agents we had met along the way, James was by far the most professional and genuine. As we are still in the process of looking for a home, we hope that our paths may cross once again.

Jim · 25 October 2019

Agent replied · 23 October 2024

Thank you for taking the time out to post a review of our services and in particular of James. We'll be sure to pass on this feedback to him. We do hope that he's successful in helping you find a property in the area but even if you just need further advice meantime, do not hesitate to give him or the team a call.

5/5

Google

Ade is an amazing agent and was very helpful throughout the process including arranging second viewings, furnishing options, and any other questions or requests I had. It’s been a positive experience renting through Winkworth so far thanks to Ade!

Alisha · 28 November 2023

Agent replied · 23 October 2024

We're delighted to have been able to help! 🤗 Thank you for taking the time to post your review and share your positive experience with Ade, Alisha. We truly appreciate it! …

5/5

Google

Sean Ward & Tobi were exceptional, professional, knowledgeable, and always responsive. The entire process was smooth and stress-free. Highly recommend!

Ash · 25 November 2024

Agent replied · 9 December 2024

It's great to hear that Sean and Tobi were able to help so effectively. Thank you for your kind review and recommendation.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews

Questions about Winkworth Hackney

How many reviews does Winkworth Hackney have?

Winkworth's Hackney office has 1,068 reviews across two platforms: 189 on Google, 879 on Trustpilot (across the whole business).

What is Winkworth Hackney's rating?

Winkworth Hackney is rated 4.1 out of 5 across all 1,068 reviews, and 4.9 out of 5 on Google from 189 reviews.

Where is Winkworth's Hackney office?

Winkworth Hackney, 17 Lower Clapton Road, Hackney, E5 0NS, E5 0NS.

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