Trusted Agent profile · Hackney

Winkworth Hackney reviews

4.1

★★★★★ Great

1,075 reviews across 2 platforms

17 Lower Clapton Road, Hackney, E5 0NS, E5 0NS

Winkworth's office in Hackney, at 17 Lower Clapton Road, is rated 4.1 out of 5 across 1,075 reviews on two platforms, including 189 Google reviews rated 4.9.

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4.9 / 5

189

Reviews on Google

This office

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886

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience with Winkworth

We rented an apartment though Winkworth last month and the process could have not been any better. From coordinating the viewing to signing the contract and moving in, Aaron and his team have gone above and beyond. Would definitely recommend them if you are planning to rent/ buy around the area.

Lucas · 6 September 2024

5/5

Google

Had a very positive experience with sales team at Winkworth Hackney. I mainly dealt with Nasir. He is very kind and professional and went out of his way to deliver a good service. Would recommend.

Hussein · 24 October 2023

Agent replied · 23 October 2024

It's great to hear that you would recommend Nasir and the team, Hussein. Thank you for taking the time to post your review.

5/5

Trustpilot

As a landlord of two properties I have…

As a landlord of two properties I have been renting with through Winkworth for 8 years now. They have always provided me with a professional and reliable service. Aaron and the team are prepared to go above beyond to ensure a smooth service.

Katie · 3 March 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

We had a great experience looking for and renting our 2 bed flat from Winkworth Hackney. Particular shout out to Ahmed who offered us great service when arranging viewings and showing us the flat and to Yazmin for handling our paperwork so efficiently and professionally. Seamless, easy and great customer service, would definitely recommend.PositiveProfessionalism

Tyrone · 24 October 2021

Agent replied · 23 October 2024

We're delighted to hear your let through Winkworth Hackney didn’t disappoint. We strive to provide excellent levels of service and are always pleased to produce such positive results. Thanks for posting your 5 star review.

5/5

Google

We had a positive experience letting and subsequently selling our flat with Winkworth's. We dealt with Saylan, Lucien and Tobi during the sale and found them friendly, responsive and helpful. We especially appreciated their knowledge of the local housing market and their expertise and advice about selling a shared ownership property.PositiveResponsiveness, Quality, Professionalism, Value

Kathryn · 24 October 2021

Agent replied · 23 October 2024

Thank you so much for taking the time to post a review of Saylan and the team. We really appreciate the feedback and are delighted to have been able to help.

5/5

Google

An excellent experience from start to finish of the letting process as a tenant. Both Ade and Candecia were very helpful and patient, especially as things can take a little longer when relocating countries.

Stephen · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review Stephen. We were delighted to have been able to help you find a property here and hope you are loving living in your new home.

1/5

Trustpilot

very rude agent and poor behaviour

One of the agents at this firm has abused a member of our team because she had taken one day's leave. He then decided to leave a review of the whole firm making serious allegations about our firm.

Karen · 26 May 2026

5/5

Trustpilot

Highly Recommend!

As first-time landlords, we couldn’t have asked for a better experience with Winkworth. The whole team has been absolutely fantastic, friendly, knowledgeable, and always approachable. They’ve made the whole process smooth and stress-free, and are always happy to help, even by sharing contacts for trusted local tradesmen when needed. It’s been a pleasure working with them, and we feel in very safe hands. Highly recommend!

A · 28 September 2025

5/5

Google

We were so impressed with the service from Winkworth. Ahmed, the lettings agent was so helpful and patient. We dealt with a few estate agents during our search and found Winkworth to be by far the best - they actually listened to our requirements and genuinely cared. Couldn't recommend Ahmed and the team more.PositiveResponsiveness, Quality, Professionalism, Value

Maddie · 24 October 2020

Agent replied · 23 October 2024

It's great to hear that Ahmed was able to help so successfully in your search Maddie. Thanks for taking the time out to write such a great review.

5/5

Trustpilot

Professional and friendly

I rate Winkworth Kensal Rise very highly and have let my flat with the company for many years now, as I know I will be getting uncomplicated, efficient, fair and friendly service from a team of specialists. I find Director Aaron particularly helpful. They are great at finding trustworthy, respectful tenants and guiding me through the layers of paperwork.

KO · 1 December 2025

5/5

Google

Tom helped me through an arduous process to buy my flat. Great communication throughout and never felt like he was working against me. Would recommend.

Suraj · 16 December 2025

Agent replied · 17 April 2026

Thank you for your lovely feedback. We know buying a property isn’t always straightforward, so we’re delighted to hear that Tom has been able to support you and make it feel manageable - it's very much his pleasure to be able to help.

5/5

Trustpilot

Fantastic service from all the team

Over the past 13 years we have had a fantastic service from all the team at Winkworths in letting, managing and finally selling our property. They were consistently professional, efficient and knowledgeable and made the whole experience go smoothly. Thank you!

M · 27 April 2026

5/5

Google

I recently had the pleasure of working with Ade the apartment agent at Winkworth who helped me throughout the process of settling the documentation for my new apartment, and I can confidently say that their service was outstanding. From the beginning of the process, the apartment agent was very helpful and informative. They took the time to explain everything that I needed to know about the apartment, including the rental terms and the documentation required. They were patient and understanding with all my questions and concerns. Throughout the process, the apartment agent was very professional and efficient. They were always available to answer my calls and emails promptly, and they kept me updated on every step of the documentation process. When it came time to sign the lease agreement, the apartment agent was very organized and thorough. They went through the entire agreement with me, making sure that I understood all the terms and conditions before signing. Overall, I am very pleased with the service provided by the Winkworth and their agents. Their professionalism, knowledge, and attention to detail were exceptional, and they made the process of settling the documentation for my apartment stress-free and easy. I would highly recommend their services to anyone looking for an apartment agent who is reliable, efficient, and dedicated to their clients.

Joycee · 24 October 2023

Agent replied · 23 October 2024

We're so pleased that Ade was able to help so successfully. Thank you for your kind and detailed review and we hope you'll love living in your new home.

5/5

Google

My experience with Winkworth Hackney was extremely good. Specifically with Ahmed and also Yazmin who were both very responsive and gave fantastic advice and ensured the process was smooth. I would highly recommend Ahmed for his professionalism and personable demeanor which made the viewing and offer process enjoyable at all times.

Arthur · 24 October 2021

Agent replied · 23 October 2024

Thank you for your 5 ⭐️ review! Ahmed was delighted to have been able to help you. Please do let us know if you have any further requirements in the future. Best wishes The Winkworth team

5/5

Trustpilot

Efficient and friendly agents

Guy, John, and Gillian were brilliant in handling the purchase of my first home. They were always quick to respond and had all of the answers to my many questions. They are knowledgeable and professional. They even went out of their way to communicate with my solicitors directly to ensure things were progressing smoothly.

Sterling · 11 May 2024

5/5

Trustpilot

Efficient, professional service

Aaron and his team have been on the ball from the start and found me new tenants quickly and with no fuss. They´re a great team - Stanislava is particularly helpful! Would definitely recommend as letting agents.

Alison · 27 May 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Brilliant service!

Ahmed was a brilliant agent with helping my partner and I to let a new property! Very prompt and attentive, made sure we were all set up and ready! Yazmin was also great at answering our pre-tenancy questions and making sure all documents were received promptly. Couldn’t recommend Ahmed, Yazmin and Winkworth Hackney enough!

Andrew · 23 February 2021

Agent replied · 23 October 2024

Thank you Andrew for taking the time to provide such a positive reivew regarding the service and attention you received when dealing with Winkworth Hackney. All of the Winkworth offices are independently owned and operated and the Hackney team thrive on providing the highest level of assistance to all of their clients and customers.

5/5

Trustpilot

A* for Aaron

Aaron assisted us with selling our flat. He was professional, extremely knowledgeable on the local market and a pleasure to work with. The photos that were arranged for us were also excellent. Aaron kept us informed during the whole process. I wouldn't hesitate in recommending Aaron, or Winkworth, to anyone looking to market their property.

H · 5 November 2020

Agent replied · 23 October 2024

Hello H, Thank you for your review, we're delighted to hear of your experience here and pleased at the excellent service you've received.

5/5

Trustpilot

Aaron Priscott is an absolute legend

Aaron Priscott is an absolute legend. I ended up with nowhere to live after maida vale floods and he said "I know a guy". Relocated us, got us into our new home. Then at the new year. I said I want to stay here, Aaron made it happen. Hes a legend and I have no idea how he did all of that. Now I just live a life with my dog 🐕. Thanks Aaron for being such a legend. Aaron for president

Drew · 1 March 2022

5/5

Trustpilot

Have been using Winkworths for years

Have been using Winkworths for years. They’ve always provided a solid service in terms of lettings, accounts and the managed service and have definitely made our lives easier when renting our flat. Have absolutely no issue recommending them. Special thanks to Aaron, Yanick and Michael.

Ben · 11 July 2022

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

The Winkworth Hackney branch staff were extremely friendly and efficient. We spoke to Ahmed who maintained great communication throughout our viewing and letting process that followed, both digitally and in-person. One of our best experiences with an Agent, highly recommended.PositiveResponsiveness, Quality, Professionalism

Lexine · 24 October 2022

Agent replied · 23 October 2024

Thanks for such a lovely review. We were delighted to have been able to help.

5/5

Google

The most pleasant and smooth experience I've had letting a flat - Cherida was super lovely and helpful every step of the way. Can't recommend Winkworth enough!

Jasmin · 28 December 2023

Agent replied · 23 October 2024

It's great to hear that you were so happy with your experience, Jasmin. It was Cherida's pleasure to have been able to help. Thank you for taking the time to post a review here.

4/5

Trustpilot

Overall I think they are good agents.

The entire experience was very good. However I cannot give full 5 stars because I had clearly stated in my offer that I required professional cleaning of the property I rented before my entry and this was obviously not done. Winkworth offered a top up cleaning which is why I remove only one star. Still this caused some stress and delays to me. For 5 stars I would have wanted everything to be done perfectly from the start. Overall I think they are good agents.

Customer · 30 August 2023

Agent replied · 23 October 2024

Thank you for your honest review.

5/5

Trustpilot

Excellent service from Aaron and team…

Excellent service from Aaron and team at Kensal Rise branch renting out our property. Highly recommend

MO · 14 September 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews
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