Winkworth Hackney reviews

★★★★★ 5/5

Trustpilot

Shaun Blackstock - Best Lettings Negotiator !!

My great experience with Winkworth was 100% thanks to Shaun Blackstock. He was experienced and knowledgeable about the area, was super informed about the property and answered all of our questions and more. Additionally, he was very personable and made our experience run very smoothly. Best Letting Negotiator I have had the pleasure of interacting with.

Alicia · 22 September 2023

★★★★★ 1/5

Trustpilot

Worst service by a mile

Oh dear, I dont even know where to start. We signed the agreement end of June to move in one month later. We stipulated several times in the email correspondences that we wanted to come in to see which furniture and items we wanted to keep and which to toss. The day of the move in happened, and we never received a response to our queries. When we moved in, we were then told that we had not specified in the contract, which items to get rid of (we specifically wrote in the contract: to be specified later, hence why we needed access to the flat prior to moving in). It was a hassle to get the woman to cooperate and she kept saying we hadn’t agreed on this (numerous emails/contract was not enough proof, but I doubt the lady had a law degree specialising in contract law or even just a functioning brain). Ah well!!! After several unpleasant calls, we finally managed to get approval of moving the items and have the larger items removed by a company. But boy oh boy that was a struggle. After having moved in properly a vast majority of the things listed in the contract hadn’t been fixed ie. Heating was broke, cabinets broken, extractor fan broken, windows dirty etc etc. And we even had to throw out 6 large boxes of CRAP, which the agency said was at our expense. Items included: old shoes, belts, broken kitchen units, bondage kit (WOOOOH.. What a surprise), filthy storage room with empty shoe boxes, broken fans, blood stained linen, dirty old pillows and blankets and numerous other fairly disgusting items. We have now asked quite a few times, when we can expect to have fans, toilet flush, extractor fan, broken cabinets, heating etc fixed and we are still awaiting a reply to this. It has been 7 business days since we moved in, so I do hope it gets sorted soon. All in all, TERRIBLE SERVICE!! I wouldn’t recommend.

Kat · 29 July 2020

★★★★★ 5/5

Google

Tobi and all the team at Winkworth Hackney were fantastic. Thank you so much!

Bert · 24 July 2025

★★★★★ 1/5

Trustpilot

Utter waste of time and energy.

Utter waste of time and energy. Tried three times to book a valuation. First time yes will confirm. No confirmation. Called again two days later. held on for a few ,inutes then cut off. Tried again now its no the valuer will not be in on the day previously arranged.

Tina · 29 July 2026

★★★★★ 2/5

Trustpilot

I am very deeply disappointed!

We've been with the agency since 2017th. We've been having problems with the very old boiler since the end of 2018th and up until now we have had Engineers coming for that boiler around 20 times. We were promised a permanent solution, that never happened. Now we have been left without hot water for 2 weeks, starting 3rd. There were many apologies and promises over the last two weeks but no action upon. Not to say they are well aware we have a vulnerable child at home (how do you manage personal hygiene in times of pandemic with a heart diseased child at home?) AND we offered to help if Landlord doesn't want to invest in resolving the issue. Just a note: Landlord is local home owner and is not paying mortgage on the property we rent, the house used to belong to grand parents.Although there are some very kind people working in the company the company on overall isn't what it should be.I am very deeply disappointed!One upset mum xx

Silviya · 4 May 2020

★★★★★ 5/5

Google

Pleasant, efficient and good service. We've had many issues with our property due to a previous roof leak and voiced our unhappiness and urged to get things done. Monika Jurgilaite is the best agent and property manager I've ever came across. She's sorted all work out for us and our apartment is now getting a tune up. Helpful, friendly, understanding service with fast replies and professionalism.

Fox · 24 October 2022

★★★★★ 5/5

Trustpilot

Great rental experience with Winkworth…

Great rental experience with Winkworth Kensal Rise. The team are very personable and knowledgeable, and Fabian went above and beyond to make what would normally be a stressful experience very seamless. Thank you !

Yasser · 14 November 2025

★★★★★ 5/5

Google

I'm so happy I decided to go with Winkworth for letting out my property. Ahmed has been amazing to work with, he listens and takes on board everything I say and has managed to find tenants for me within less then a week! He's always on hand to answer questions, efficiently and courteously and doesn't bombard you with phone calls like other agents do. He's been a pleasure to work with!! Thank you!PositiveProfessionalism

Leila · 24 October 2021

★★★★★ 5/5

Google

Winkworths have been the management agents for my property in Hackney for a number of years now. Their team are proactive, timely and positive in their dealings with me. I would especially like to thank Stephanie W and Yemi S who absolutely optimize this approach. I would recommend them to anyone that had a need for a reliable and dependable management company. Mike B, E5.

Michael · 24 October 2022

★★★★★ 5/5

Trustpilot

Great team

Everyone that I dealt with at Winkworth was personable, professional and dedicated to service. I was impressed with the dedication of the agent who showed me properties (Fabian Bachelor) He supported me in finding my new home.

Pauline · 28 February 2026

★★★★★ 5/5

Google

I thought the team, Saylan in particular, were extremely knowledgeable and helpful. You weren't acting for me but you were such a big help. You had a comprehensive knowledge of the local and national market and gave straight answers to my questions. You worked hard to make sure the deal I was involved in progressed through to completion. Yes, I would certainly recommend Winkworths to other people locally though I hope that I won't be buying or selling again for many years!

Minna · 25 October 2019

★★★★★ 5/5

Google

The whole team were very good throughout the sale process, but I commend the effort of James Weinstock who dealt with the sale of our property as exceptionally brilliant. I was really impressed by his high level of professionalism, he is a wonderful listener and he became a mediator and a counselor when negotiation became difficult. James went beyond the call of duty by going to the house on 3 occasions to ensure that documents were signed and send off on time. I am really grateful. Thank you

Linda · 25 October 2019

★★★★★ 5/5

Google

Tobi oversaw what ended up being a long and windy road towards completion. He was a great communicator between myself and the buyer and made a stressful process much easier. Thanks Tobi and all at Winkworth Hackney!

Jean · 24 August 2024

★★★★★ 5/5

Google

I have been so thrilled with the support, professionalism and rigor of the whole team at Winkworth Hackney. They have guided me expertly and with such integrity and steadiness through a lengthy sale process. I wouldnt use any other agent in future, thank you all.

Camilla · 16 December 2025

★★★★★ 5/5

Trustpilot

Excellent service from Thomas!

I recently purchased a flat through Winkworth - Thomas was my estate agent and was fantastic throughout. It ended up being quite a long process and Thomas was great at chasing up the solicitors and helping to move the purchase along. He gave great recommendations for a homebuying survey and was really helpful on both viewings - would highly recommend. Thank you Thomas!

Kp · 6 December 2022

★★★★★ 5/5

Google

Haydar Shubbar has to be commended for our rental experience with Winkworth. He provided great advice as we went through the process of renting out a property for the first time. He listened to our requirements and maintained a great relationship with us throughout. Really stood out from other agencies we engaged.

John · 8 October 2025

★★★★★ 1/5

Trustpilot

Didn't respond to an enquiry then lied

Didn't respond to an enquiry. Prompted, then lied about property status/availability. Shut down responses when questioned about it. The standard of English estate agents is abysmal compared to those abroad, yet people accept this low level, amateurish behaviour...so they get it!

Anna · 8 September 2026

★★★★★ 5/5

Trustpilot

Great customer service

The whole team have been great at finding a buyer for our flat. They kept us regularly up to date and shared honest feedback. Nicola was great in the after sales process and pushing through to exchange with the buyers. Would highly recommend if you are selling or buying a property.

Lauren · 30 October 2023

★★★★★ 5/5

Google

I viewed some lovely Hackney properties with the estimable Haider Shah: great agent. Courteous, efficient, he showed a great understanding of my needs: created a short, manageable list, all very well targetted at my needs. Winkworth's always seem to have the prettiest properties - Farrow & Ball lead paint, custom-designed kitchens etc. Haider is genial and discrete as well, with a genuine interest in his clients, as far as I can tell, as well as understanding of when you don't want to talk at all, just look. Highly recommended.

Gabriel · 25 October 2018

★★★★★ 5/5

Trustpilot

Winkworth is definitely a really…

Winkworth is definitely a really reliable agency, I highly recommend their service.And I also want to thank Marika, she has been nothing but amazing to us, always prompt to assistant us with any question, she's very professional and also very friendly, and I'd recommend her to anyone that I know. Thank you Marika a lot, for all the support during the whole process.

Wesley · 7 October 2022

★★★★★ 5/5

Trustpilot

We worked with Winkworth Kensal Rise &…

We worked with Winkworth Kensal Rise & Queen’s Park for over 7 years managing and letting our property, and the experience throughout was consistently excellent.

Adam · 11 May 2026

★★★★★ 5/5

Trustpilot

We’ve had an excellent experience with…

We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.

Diana · 3 May 2026

★★★★★ 1/5

Trustpilot

Very annoying

Very annoying is putting it politely. Winkworth put a To Let sign outside my property. This was crudely attached to my front wall with masonry nails, damaging the pointing. I have never approached Winkworth and am not letting my property. I had to make three telephone call, each time being promised that the sign would be removed. I was then called back by someone from Winkworth who did not know why they were calling, me, only that they had been asked to call me. I was then put on hod for so long that I gave up. Three weeks later, the sign has not been removed.

JD · 21 October 2025

★★★★★ 1/5

Trustpilot

Cooperative before contracts exchange, not aftrwards

Cooperative before contracts exchange. Uncooperative to the point of rudeness after. Made moving in moe dfficult

A · 7 July 2026