Winkworth Hackney reviews

★★★★★ 5/5

Trustpilot

Recently rented out my flat in Kensal…

Recently rented out my flat in Kensal Green with Winkworth Kensal Rise and am very happy with the service provided by Aaron Priscott and his team, from the initial consultation through to the tenants moving in. They are extremely professional and have a great knowledge of the market. They were able to get over the asking price (which I was definitely sceptical of), and provided me assistance with preparing the flat for renting as required. I would definitely use them again and recommend them to anyone.

Sophie · 15 April 2023

★★★★★ 1/5

Trustpilot

Extremely Disappointing Service

My experience with Winkworth Fulham has been deeply disappointing. Shortly after moving into a property in mid-October, I discovered that construction noise from the ground floor was unbearable, making it impossible to study or rest. This construction, as confirmed by workers, had started months earlier, yet this critical information was never disclosed to us before signing the tenancy agreement.When I raised this issue, Winkworth not only denied knowledge of the construction but also showed no intention of helping resolve the matter. At a meeting I attended, I was faced with three representatives who seemed solely focused on defending the company’s interests rather than addressing my concerns. The lack of empathy, understanding, and professionalism in handling this situation has been shocking.I cannot recommend Winkworth based on this experience. Transparency and support for tenants are basic expectations, and unfortunately, Winkworth failed on both counts.

Estanislao · 16 December 2024

★★★★★ 5/5

Trustpilot

Winkworth Kensal Rise

I have been a client of Winkworth for many years. I am a landlord. Throughout the time I have been with them. I had no problems renting out my property and the standard of the tenants was always excellent, due to them being thoroughly checked and sourced.The Letting Department is staffed with super professional guys who will always be at the end of the phone for help and advice.A particular shout out to Aaron Priscott, now Letting Director. and Frazer Cook. Thank you guys.

Carla · 27 January 2023

★★★★★ 5/5

Trustpilot

Buy a house from Thomas Syms

I was a first time buyer and a little apprehensive about buying a property. My agent, Thomas Syms, really understood what I was looking for very quickly and was able to suggest some suitable properties. He was also able to suggest some really good properties that were not what I thought I would like but were actually a very pleasant surprise! He has been encouraging and supportive throughout the long process and I was able to complete yesterday. Thomas is approachable and calm and definitely knows his field.

The · 19 January 2023

★★★★★ 5/5

Trustpilot

Thomas has been a superstar throughout the first-time buying process!

Thomas has been a great help throughout the process of myself and my partner buying our first home. He's been with us from the very beginning of the purchase process (initial viewing) all the way through to exchange and completion. As first time buyers we didn't really know what to expect from the process, but Thomas has always been on hand to help us (helping with arranging last minute viewings with the seller and guiding us through the entire process). Thomas has helped to make what could have been a very stressful process as smooth as possible, which we are both extremely grateful for. Thank you Thomas!

Amy · 11 January 2023

★★★★★ 5/5

Trustpilot

Great service from Alex and his team

Great service from Alex and his team. We'd be happy to recommend.

David · 3 September 2026

★★★★★ 5/5

Google

Brilliant service, shoutout to Tom especially for the constant help and attention to detail throughout the entire process!

Dom · 10 November 2025

★★★★★ 5/5

Google

Louisa, Nasir and the team in Hackney succesfully sold a 2 bed apartment in Hackney for me. The property was in very poor repair but despite this a high level of interest was generated and the property successfully sold. Thoughout the sale process I found Louisa and Nasir to be perfect professionals - prompt communication, reacting quickly to problems that arose and offering appropriate solutions when needed. Many thanks.

Mike · 24 October 2023

★★★★★ 5/5

Google

I sold my flat through Winkworth Hackney earlier in the year. One of the main reasons I went with them was Louisa. I really appreciated her professional, straightforward and friendly manner. I felt I could trust her to give me good advice and get a successful sale for me. I would also like to thank Tobi, Nasir and Agata for their work in selling the flat.

Anitha · 28 December 2023

★★★★★ 5/5

Trustpilot

Aaron is totally different from other…

Aaron is totally different from other letting agents. He goes above and beyond to be helpful and works incredibly hard at building relationships with landlord and tenant. I wouldn't hesitate to recommend him and his team. It is very rare to find someone who goes above and beyond but Aaron does. I'd also like to praise Stanislava for her excellent administration of the process. As a landlord I will definitely be using them again. It is also rare for me to give this much praise but they definitely deserve it. Thank you Winkworth lettings team!

Happy · 22 November 2022

★★★★★ 5/5

Google

Huge thanks to Nasir and Louisa for their efforts in selling our house in Millfields Rd. They found a buyer within 2 days. We were kept well informed by them throughout our buying experience. We are now in a super flat in Hackney Wick. Looking back we reflect on their work to make this move relatively stress free. Thank you Louisa and Nasir 5* effort. Mark and James

Mark · 24 October 2023

★★★★★ 5/5

Google

Warm and friendly people here! Shoutout Monique who is always quick to reply and helpful with any queries I send her way, she's a star. And a shoutout to Saylan who overheard me talking about a holiday in Wales I was about to go on and went out of his way to print off an itinerary he had made for himself and his friends previously for the same area, as well as giving excellent advice on the best tracks to climb Snowdon by. Thanks to him our holiday was even better. Really great team and always warm and lovely if I have to pop in for something. Reliable and recommended!

John · 24 October 2022

★★★★★ 5/5

Google

The best real estate company I have ever dealt with. Very professional, experienced and helpful agents. Ahmed and Yazmin were really friendly. They were always available to answer our questions and to show us the apartment any time we asked for. He was extremely honest, upfront, and was able to find us a great apartment that fit right in our price range! He was extremely communicative and easy to reach to answer any of our questions at all times. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Berhan · 24 October 2022

★★★★★ 5/5

Trustpilot

Great Experience with a Professional and Friendly Team

Everyone at Winkworth was fantastic. it’s been a real pleasure getting to know them over the past few months. They were approachable, friendly, and down-to-earth, while also being highly professional and clearly very good at what they do, which made all the difference for us as first-time buyers.

Thomas · 31 March 2026

★★★★★ 5/5

Trustpilot

Smooth and professional sales process

We sold our property through Winkworth and delighted we instructed them. The whole process was very professional, from initial visit, photographs to viewings and our property sold quickly and at asking price. Special thanks to John for managing the majority of the process and who really pushed and chased everyone to get us to exchange. Would highly recommend to anyone looking to sell.

Alex · 31 January 2024

★★★★★ 5/5

Trustpilot

I’ve used Winkworths for many years…

I’ve used Winkworths for many years with no complaints. They found nearly 30 people to go and view my rental property which had been recently renovated and found new tenants very quickly. All along the way, they sorted out the paperwork, inventory inspection, references etc. Aaron, my contact at Winkworths, did his best to make sure not only I was happy but also the tenants. Efficient, professional and always kept me updated how things were going. As a landlord, I would highly recommend Winkworths.

Esther · 20 September 2022

★★★★★ 5/5

Trustpilot

We rented a property via Winkworth…

We rented a property via Winkworth (Kensal Rise) for a period of almost three years. Fraser and Aaron assisted us with the search for the flat and Michael was our point of contact for all things maintenance and beyond. The process of finding the property at the outset was seamless - Winkworth were excellent. Throughout the three year period, the flat was not without its usual issues (boiler etc). Michael was a dependable contact and took responsibility for gaining the relevant consents/approvals from the landlord/lady and subsequently ensured service providers completed the work to schedule and with minimal disturbance. He really did make the renting process so much easier.Finally, when we wanted to depart from the flat, Aaron ensured that our interests were considered and was the point of contact between us and the landlord/lady. Through great management, we were able to come to a mutually beneficial arrangement. Again, Michael also kept us well informed of and was transparent about the departure process. If you are looking for a professional, personable and reliable agent, choose Winkworth (Kensal Rise).

Ayrton · 20 September 2022

★★★★★ 5/5

Trustpilot

Amazing estate agents

Our home purchase had quite a few blips along the way and both Nicola and Alex were so patient and reassuring throughout. Nicola never stopped pushing the lawyers on our behalf and I honestly don’t think it would have happened without them. I’m not usually the best fan of estate agents but Winkworth seem to be an honest and genuine firm. Nicola and Alex are just simply fantastic. I don’t plan on moving again for quite some time I but if I do I will definitely use them again. Highly highly recommend.

Carol · 16 September 2022

★★★★★ 5/5

Trustpilot

First time buyer

I've just purchased my first flat with Thomas Syms from Winkworth as the estate agent.When first viewing the property I found Thomas to be very knowledgeable, he could answer all of my questions about the flat and about the wider process. He also made it very easy to schedule two viewings around my busy work schedule.Later in the process Thomas was responsive and helpful. As a first time buyer I found his guidance to be really benficial.I'd definitely recommend his services to anyone in a similar position.

Liam · 30 August 2022

★★★★★ 4/5

Google

I approached Winkworth for the first time this year when I was looking for a place for myself. The rental market is incredibly busy due to the high demands so I consider myself to be lucky to have secured a nice place to live. I dealt with Adeolu Shofoluwe mainly who was professional and diligent. I’d likely use Winkworth again in the future, if required.

Renata · 28 November 2023

★★★★★ 1/5

Trustpilot

The worst estate agents I've ever rented from

EDIT: Winkworth have asked me to say the branch this took place at, but at one point the managing director used some aggressive tactics to shut us up, and to be honest I want to remain anonymous to Winkworth as they still have my contact details.--I had a terrible experience with Winkworth when I was renting with them. No matter who it was you were speaking to, you were treated like dirt and felt like the lowest priority. Here are some of the things that happened...I moved in whilst the flat was on a rolling tenancy, so when a new flatmate moved in, the inventory wasn't updated and the flat was never checked for cleanliness when a tenant left. I don't know how standard practice this was, but when we all decided to terminate the tenancy, whoever was carrying out the checkout inspection was looking at photos of a completely different flat - different furniture, different carpets. We successfully appealed when they tried to take some of our deposit.One day, I had a knock on the door and it was some painter decorators who had been booked to decorate all our bedrooms. We didn't receive any notice of this, and had to live in our flat with the paint fumes for the next two days.I lived with two other flatmates, and one of them became very violent and aggressive to us. We suddenly felt very unsafe. The police weren't able to do anything, so we went to Winkworth asking for help, and they just said we'd have to sort it out between the three of us. I'm not sure what the practice is around this, but to just brush us off without even being empathetic to our situation was very upsetting. I asked them if they would only step in once we were in bodybags...!There were many other things that happened during my time with them. I wanted to write about some of my experiences over the years I rented with them to make people aware that they really live up to the typical estate agent stereotypes.

Steve · 15 August 2022

★★★★★ 5/5

Trustpilot

Very good experience renting our property via Winkworth in Kensal Rise

From start to end of tenancy Winkworth's in Kensal Rise were a pleasure to deal with. Tenants were found quickly and easily, any issues during the rental period were dealt with immediately by the Michael who manages the properties and communication between all parties was great. Absolutely no complaints with their service at all. Having had a bad experience when working with another local estate it was great to move to this team who were very responsive, dealt with issues straight away and made sure tenant and landlord were all kept happy! thank you

Jennifer · 3 August 2022

★★★★★ 5/5

Trustpilot

First Class Service

This was an executors' sale. Anthony Nyland was really first class. He handled a number of prospective buyers with firm tact, gave the executors very good advice, kept everyone happy, liaised with all the solicitors involved and generally gave a terrific service. Highly recommended.

Robert · 3 December 2025

★★★★★ 5/5

Trustpilot

Excellent experience

We are extremely grateful for the patience, professionalism and persistence that Nicola, Alex and the team showed during our sale. Their collaborative approach, sound advice and prompt responsiveness was central to us being able to conclude the process successfully. Highly recommend Winkworth’s services.

Anon · 17 December 2024