Winkworth Hackney reviews

★★★★★ 1/5

Trustpilot

Winkworth (Kirstie Barber) will lie to get your business.

AVOID Winkworth estate agents (KIRSTIE BARBER). Kirstie will give you all false info to get you to make an offer and will lie about the property’s history. She will lie and when caught red handed, will lie to you again to cover her first lie. Pure shameless or just another estate agent! Do not use Winkworth as it a very dishonest business that you will keep on chasing to get some answers and will end up wasting your time & money. Just poor customer service & liars.

Dom · 12 March 2021

★★★★★ 5/5

Trustpilot

Very helpful and friendly team.

Faraz was fantastic in helping me get my flat sorted as well as all of the Winkworth team the communication was great from start to finish. Highly recommend.

Tom · 2 December 2021

★★★★★ 5/5

Google

As a landlord, we have been delighted with the service that we have received by the Hackney team, particularly Jay. They have continually kept us updated and provided us with a personal level of service in a very professional manner.

Mike · 25 October 2016

★★★★★ 1/5

Trustpilot

Winkworth

Winkworth, Poringland. We called them on Friday about the property to rent minutes after it went on Rightmove. They do not offer virtual viewings even if you live 200 miles away. Agent said they are only taking details to schedule offline appointments, took our details. On Monday they said viewings arranged for Thursday but it's all fully booked already (how?) and they will see when to book us for other day. When asked to film a short video when they will be at the property to understand if it's worth a 200 mile trip - they said they can't do this.Absolutely ridiculous service!

Marina · 1 February 2021

★★★★★ 1/5

Trustpilot

Awful experience

I am a small landlord and made the huge mistake of renting my houses through Winkworths and regretted it ever since. The current dispute I am having is over the deposit and who they represent. In practice, they seem to think it is the tenant.....

Wan · 8 September 2021

★★★★★ 1/5

Trustpilot

Worst experience ever with Winkworth…worst experience

Worst experience ever with Winkworth estate agent to sell my flat.

Aaa · 13 September 2025

★★★★★ 5/5

Google

Sold our flat with Tobi at Winkworth Hackney...had a few issues which were outside of Tobi's control but he was great at ensuring things progressed and completed, totally commend his work ethic and commitment, great job!

Nick · 24 October 2022

★★★★★ 5/5

Trustpilot

Fantastic handling of sale

After just completing on a sale, I can say that Winkworth (specifically Dhruv Rupapara) were a lifeline during the process. Dhruv guided me through every step of the process with patience and excellent knowledge. I would highly recommend both him and the company.

Rachel · 8 July 2024

★★★★★ 5/5

Trustpilot

Superb service

They were pleasant and professional throughout and the only agency I’ve ever dealt with who stayed engaged and connected through the whole process. Really appreciated all their service.

Abby · 1 July 2023

★★★★★ 1/5

Google

My partner has just rented using Winkworth. She was given repeated assurances and promises prior to paying her deposit and rent. Since then, and particularly following moving, there has been issue after issue. Of note, many of the documented conditions have not been completed by the start of the tenancy (as agreed). Having spoken to Winkworth, they have devolved responsibility to the landlord, who in turn has placed the blame on the previous tenant. Solutions are still being found for the issues. The lettings team have been quick to stress that they do not manage the property - but they felt confident enough to hook my partner in with what have turned out to be false promises. I would be very careful about checking what is promised to you - if you get what is agreed then this is not a problem, but if not then it can be very difficult. Winkworth have not taken any responsibility in this situation - if she had known how poor the "checking" process was, my partner would not have moved in.NegativeProfessionalism

Fern · 24 October 2020

★★★★★ 5/5

Google

Winkworth Hackney did an amazing job. They were sensible in their valuation of my flat and were able to display deep market knowledge of the area from the outset. Not only did I get multiple offers, they were obtained quickly and from credible buyers, and ultimately they secured an offer for above the asking price. Tobi Olayiwole in particular did an excellent job - he has a great sales technique, is very attentive/ communicative, and is clearly a skilled negotiator. He took care of everything and was always on top of things. Thanks all, much appreciated. Ben TaylorPositiveResponsiveness, Quality, Professionalism, Value

Ben · 24 October 2020

★★★★★ 1/5

Trustpilot

The Representative from Winkworth…

The Representative from Winkworth replied with a very short response.However, the students have yet to have the student holding deposit returned, the agent has not had the decency to indicate how long they have to wait to have the money returned as they both have to look for new accommodation when university starts soon.My student son will now have to travel from a different location to start the transferred job in Fulham, thanks to the Agent from Winkworth situated on Fulham High Street.

Miss · 12 September 2020

★★★★★ 5/5

Trustpilot

Natasha provided me with excellent…

Natasha went above and beyond. She met my brief with precision and her extensive knowledge provided me with all the information required to make my decision regarding my new home. Thank you Natasha and thank you Winkworth.

Kirsty · 26 May 2018

★★★★★ 5/5

Google

The Winkworth Hackney team have been so helpful in organising our letting! Great work and Lucien, has especially gone out of his way to make sure everything has been organised for us. Thanks so much

Leo · 24 October 2022

★★★★★ 5/5

Trustpilot

Thanks to all at Winkworth for helping…

Thanks to all at Winkworth for helping us sell our property. We had an excellent service and had regular emails and phone calls to help keep us in the loop with developments. Would strongly recommend.

Robert · 28 October 2024

★★★★★ 1/5

Trustpilot

Winkworth Guildford - Avoid

Avoid at all cost dealing with Winkworth Guildford now changed tier name to Guildford Estate Agents.There are many irregularities with the way they carry out their business. They are the smallest estate agent in Guildford and usually under staffed, service is very poor, they have every excuse under the sun and they repeatedly let you down or try to take advantage. The owner James Quantrell talks a good show and comes across professional, do not be fooled by his persona or offer of lower fees, they will let you down.

Mr · 30 April 2020

★★★★★ 5/5

Trustpilot

Nishi is very helpful

Nishi is very helpful, always informing me of new houses which come available. Her service is generally world class and the rest of the team are the same.

Vinod · 8 May 2021

★★★★★ 1/5

Trustpilot

Very rude woman who I spoke with in…

Very rude woman who I spoke with in Property management team who they look after Paddington and WestEnd. she just hanged the phone on me when I was enquiring about how to link as an Elecctrical company with them. I then called back within 30 second and a male member of the same team told me that she is busy and cant talk to someone. very disappointed with winkworth and I am sure that this is how you deal with your customers too! would have given 0 star if I could.

Elaheh · 13 January 2020

★★★★★ 5/5

Google

Aliya Conway, the Lettings Manager, did an excellent job. She was communicative, swiftly responded to any questions and proactively resolved problems before they became major issues. I would highly recommend her to anyone.

Jamie · 24 October 2022

★★★★★ 5/5

Google

I had a great experience buying my first property with Winkworth. Saylan and Tobi were my sales negotiators and they were really helpful and professional. Highly recommend them.PositiveQuality, Professionalism

Mauricio · 24 October 2020

★★★★★ 1/5

Trustpilot

Sloppy and eye off the ball. Had their day!…

Do not monitor their contractors so charges far too high and repeat visits for boiler over 1 year costing me £1,300 and there was no issue with boiler miraculously when I refused more visits. Watch out for wording and terms on short term tennancy contracts. The list goes on and on! Now looking for new management agency. This estate agent has forgotten who they work for. Would advise to give them a big miss.

Sandra · 21 June 2021

★★★★★ 1/5

Trustpilot

I would give less than 1 star

I would give less than 1 star if possible. Before we signed for our flat we requested a full professional clean take place in the property because of the terrible state of it. This was not organised and so some last minute cleaners had 3 hours to attempt to clean the property. On entering the property, on top of the disgusting state it was still in (toilets completely stained, mould, mildew, floors not hoovered, pans with food still in and going mouldy....) there were electrical faults (bathroom light didn’t even work so we couldn’t even use it, sadly couldn’t change it ourselves), curtains and keys missing, broken furniture and also moths. We raised all the issues with Winkworth who took a month to even start attempting to look at the issues. After promising a second clean and fixing the simple issues, we are still in a disgusting flat with minimal progress. As a forewarning to future tenants, Winkworth operate by having the previous tenants leave the flat, then wait for the new tenants to move in and raise any problems, they then have to negotiate with the old tenants and land lord about who pays for what, whilst you are living with the broken/ damaged/ filthy flat. Overall service has been unbelievably poor and I would not recommend them to anyone moving forwards.

Taelor · 10 October 2019

★★★★★ 1/5

Trustpilot

Awful for renters - avoid

I am currently stuck in a fixed term contract with Winkworth, which I cannot get out of.They promised in writing to deep clean the carpet - and didn't do it - and subsequently lied about having done it.They won't fix our thermostat - because they say it had been broken for 2+ years - but the unit was there to see during the viewing - and nobody told me it was broken. So I can't time the heating to go on and off and it's costing me lots of money.A draw in the kitchen - after the 'professional clean' which allegedly took place before I moved in, contained dirt and what appeared to be mice droppings.Their service is awful and aggressive.They are currently pursuing me for a bill for a plumber to come out and fix a broken boiler. I've been blamed for causing the issue, but have't touched the boiler since last winter.Avoid - find a good landlord using recommendations from friends. I would't wish their behavior on anyone.Genuine review - can provide evidence if necessary.

Daniel · 8 October 2019

★★★★★ 1/5

Trustpilot

Winkworth Student Deposits Saga

Used for student accommodation for my daughter and her girlfriends who are the tidiest girls and didn't have parties, they just lived there and looked after it! They paid £550 deposit each and god knows when we will see any of it! As previously said, on completion of your contract Winkworth try to charge you for damage that you haven't caused, for instance they said the paint behind the sofa has pulled off, and that it was painted the year before so they wanted £100+ for that damage. Well the sofa hadn't been moved in all the time they were there, so my feelings are, that if indeed there was some damage to the wall (which is debatable), then in my opinion the paint if indeed it was painted the year before, was still wet when they put the sofa against the wall! Also they mentioned a mark on the lino in the bathroom and they wanted a £10 contribution to the cost on new lino! Well NO, that is wear and tear and I don't believe they are actually going to replace it anyway as it was fine. When my daughter moved in the chipboard desk in her room was chipped along the edge and looked terrible, so they are hardly going to replace lino with a small mark on it. They charged for a lightbulb that wasn't working £8 and they charge for silly things here and there, but they all add up. We are now waiting to see what Winkworth come back with after we have disputed the charges and have been told by Winkworth that there will be a lot of back and forth till a resolution is reached and that it could take up to 7 months as they have hundreds of other renters doing the same thing!! My advice to current renters is video EVERYWHERE, before you check out. Move furniture and video behind it, video to show that appliance are in working order, including freezer drawers, cupboard doors etc, but still don't expect your deposit back as this company tries to squeeze the last pound out of you.Take my advice go with a local landlord like they did in 2nd year, they left his property in the same state it was in when they arrived and got their deposit back straight away.

LISA · 14 September 2019