The Lettings Hub Hackney reviews

Thank you for leaving a review Kieron! We are so pleased our team has always been able to help you with any queries when it comes to referencing and Ellie is always there to help. We will pass this over to Ellie and the rest of the team who will be really pleased to read this! Thank you!

Thank you for leaving your feedback, we are sorry to hear this is how feel about your experience. We are currently looking into your experience and will come back to you as soon as we can!

Thank you Jamie, we are so pleased Georgie was able to help!

Thank you for leaving a review Ryan, we are so pleased Mimi was able to help and make your moving journey a little easier!

Thank you Sue! We are so pleased you found the system easy to use!

Thank you Megan!! We are so pleased Marie was able to help!

We are sorry you feel this way about your experience with us. We want to make sure our tenants have a seamless journey through our platform, so we are currently looking at your experience and will be back to you as soon as we can.

Thank you for leaving your feedback, we are sorry you feel this way. To ensure we are able to improve our service moving forward we would like to hear more about your experience. By emailing complaints@lettingshub.co.uk we can have a look into your experience further.

Thank you Richard, we are so happy to see everything was smooth!

Hi Ali, we are very sorry to hear you were unable to get through to us. We do have a team working from 5am-9pm Monday-Friday and 9am-12.30pm Saturday and you can communicate with us by telephone, email or live chat. We apologise if you struggled to contact us when you called and hope that you managed to speak to a member of our team in the end who was able to help you.

Thank you Winnie! Good luck with your move!

We are sorry you feel this way about your experience with us. We aim to make moving easier for tenants. So we can look into your experience, you can email compliants@lettingshub.co.uk to provide more information.

Hi JC, we are sorry to hear you were not happy with your recent referencing experience. Please can you provide details of your full name and reference number via email to complaints@lettingshub.co.uk so we can investigate your feedback further? We look forward to hearing from you.

Thank you Olusinde! We will pass this back to Heather and the team who will be so pleased!

Thank you Amy, we are so pleased you found the system easy to use!

Thank you for leaving a review! We are so happy to hear Lorna and the team are always there to support you quickly - we look forward to working with you more in 2024!

Thank you for leaving a review Will, we are so happy to hear Kelly was able to support you and you business!

Hi Kamal, thank you for leaving a review, we are sorry to hear this is how feel about your recent referencing experience. I can see that you confirmed on your application form that you are a student receiving a student loan, so we did not need to verify any income for yourself but your letting agent did request that we obtain a landlord reference. However the feedback you have given does not seem to relate to your own application, please can you confirm whether these comments relate to one of the other tenants or guarantors linked to the application so we can investigate further? Many thanks and we look forward to hearing from you.

Thank you Rupasmita, we are so pleased Mimi was able to support your moving journey and you found the process quick and easy!

Thank you - we are so pleased to see Mimi was able to help quickly!

Thank you for leaving a review, we are so pleased the team were able to make moving a little less stressful!

We are sorry you feel this way about your experience with us Vladislav. If you would like to provide further information for us to improve our services please email complaints@lettingshub.co.uk.

Thank you Jack!! This is a such a lovely review to see, we will pass it back to Natalie!

Thank you Zen! We are so pleased the team were able to make the process as easy as possible!