Trusted Agent profile · Hackney
★★★★★
1,672 reviews across 3 platforms
6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT
Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,672 reviews on three platforms, including 237 Google reviews rated 4.7.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
Trustpilotthank you Keatons!
Shoutout to Millie from the Keatons Bow office who made our end-to-end renting experience very smooth and positive. From the viewing all through to contract signing, Millie was professional, reliable and very understanding throughout the process. The handover process was handled extremely well and very transparent all through. Highly recommend Keatons!
That's great to hear, thank you Jas.
5/5
TrustpilotKeatons have provided an excellent…
Keatons have provided an excellent service for me over the last 5 years. they work for me rather than for themselves unlike other agents. Natalie Craddock is currently renewing one of my tenancy agreements. The whole team are friendly and very approachable.
That's great to hear, thank you Graham.
5/5
TrustpilotI had a great experience viewing…
I had a great experience viewing prospective flats witb Oscar Pace. Whilst we didn't ultimately end up signing for a property with Keatons, Oscar was very helpful and proactive in arranging flats for us to view. Driving around between viewings as well it was clear he was very knowledgeable about the area and the wider rental market he gave some very helpful tips for finding a place to live.
Thank you for your kind review Alastair.
5/5
TrustpilotGreat property management service
Really happy with the service from Keatons. They’ve been managing my apartment for over 15 years and always make everything easy, from finding tenants to sorting out repairs and keeping me in the loop. Big thanks to Mark Peavot and Natalie Craddock for always being so helpful, proactive and professional.
5/5
TrustpilotKeatons Kentish Town
I have been dealing with Mark, Michael and Elza in regards to letting out my flat. Keatons have been my preferred agent over a number of years. I have always found them to be approachable, flexible and friendly, especially Mark. Elza has been swift in her responses and very helpful in getting the paperwork sorted. Thank you all!
Thank you for your review, that's fantastic to hear.
5/5
TrustpilotDean Ben-Yosef and Patricia Haywood : 5 star service!
Dean Ben-Yosef and Patricia Haywood were excellent!From valuation to completion we received first class support and at a competitive fee rate. They were very professional, approachable, supportive and responsive throughout the whole process. They provided good applicants for viewing, resulting in a sale within 3 days (at a higher price than other local firms had valued at).They continued to liaise with all parties to ensure a smooth and quick completion in only 13 weeks.Would highly recommend!
Thank you for your kind review Helen, that's fantastic to hear.
5/5
TrustpilotGreat to work with you Oscar!
Oscar & the Keatons team have been amazing! We started our rental search in November and Oscar was the only estate agent that kept in touch, continually presenting new properties to us. We secure our property just before Christmas and the turnaround time to move in was very swift! Oscar was always at hand with any queries and pushed our slightly fussy requests! Great to work with, thanks Oscar and the team at Keatons!
Thank you Raine, that's fantastic to hear.
5/5
TrustpilotKeatons are our first choice…
Keatons are our first choice agents,trusted them for years.Shani has been excellent in helping us with all our questions.Nith Krishnan has been exceptional in maintenanceElza was fantastic and proactive with documentation and has been incredibly helpful. We highly recommend all the people at Keatons
Thank you Shivanand, that's great to hear.
5/5
TrustpilotVery helpful and responsive
I viewed a flat in Whitechapel. I was first contacted by Daniel, who set everything up and then by Marta, who showed me the flat. Marta was very helpful and shared all the necessary details with me in a timely fashion. Now she is guiding me and my partner through the rest of the process, as our offer was accepted.
Thank you for your kind review Anna.
5/5
TrustpilotThe communication with Keatons has…
The communication with Keatons has always been very swift and full of clarity. They have liaised well with the tenants and myself over many years, especially recently with the arrival of new tenants and new personnel in the Hackney office. The process has been navigated smoothy and thoroughly at ever stage.Thanks to Elza, Riaz and the team..
Thank you Alan, that's fantastic to hear.
5/5
TrustpilotNew flat
After moving to London for a new job opportunity, Keaton’s made the process as seem less and stress-less as possible. Natalie Craddock kept us informed every step and made sure any needs of ours were met while also communicating the steps of the leasing very effectively. Now over a month in to our new flat and we are feeling very satisfied and settled.
Thank you for your kind review Daniel.
5/5
TrustpilotKeatons - Hackney Office Sales
All the team in the Hackney office were great. The sale wasn't straightforward but we got there in the end. They were all responsive to all aspects of sale, informed about the market and legislation and gave good advice over a sustained period. Thanks to Debby, Kamal, Tarik and Toni. Really nice work.
That's great to hear, thank you for your review Lester.
5/5
TrustpilotHighly recommend
I recently worked with Hugo and Marta from Keatons (Shoreditch), and I'm thrilled with the experience. Hugo gave a thorough and friendly property tour, answering all my questions patiently. Marta was equally impressive, handling my concerns efficiently and professionally. Together, they make a fantastic team. I highly recommend them for their outstanding service.
That's great to hear, thank you for your review Max.
5/5
TrustpilotKeatons have been one of the best real…
Keatons have been one of the best real estate agency we have come across during all our searches so far.Finally this time we could work out a deal with properties keatons had available.A big thanks to Justine Reynolds, she was very prompt at arranging the viewings and helped us workout a decent offer with landlord very quick and swiftly.
Thank you for your kind review, that's great to hear.
5/5
TrustpilotNatalie is a lovely person to ‘work’…
Natalie is a lovely person to ‘work’ with. Every question I had, she quickly got back to me and advised on the best way possible.She helped on the process to go way smoothly :)Lovely to have her as the contact point for any issues etc.
That's fantastic to hear, thank you for your review.
5/5
TrustpilotKeatons Bow Office
I experienced many bumps in the road in the process of selling my property which was very stressful and particularly want to thank Lak and Jon for their attention, patience and support in helping me to finally get to exchange of contract with my buyers and completion date agreed.
Thank you for your kind review Bernie.
5/5
TrustpilotHighly recommend working with Keatons
Working with Keatons has been amazing and so efficient and smooth, I can't recommend them enough. Everything was very clearly communicated from end to end as my husband and I sorted out our long term lease. Huge shoutout to Natalie Craddock and Justine Reynolds for making our experience with Keatons a wonderful one!
Thank you for your kind review Amanda.
5/5
TrustpilotFirst time renting a flat in UK
I am renting a flat for the first time in UK. The experience has been quite stressful, but thanks to Natalie most of the last doubts have gone quickly. She made my life easier in a very stressful moment, thanks to her kindness and availability.I have to thank Matthieu too, who actually showed us the property. He is very nice too and has a very bubbling personality.Thanks to both of you for you work.Talita
Glad to hear Matthieu was able to help. Thank you
5/5
TrustpilotThe viewing and application process was simple and helpful
The viewing and application process was really smooth and detailed information was provided throughout. Where there were delays with the landlords etc. they were able to quickly resolve this and provide updates throughout. Big thank you to Justine for making this process a good one!
Thank you for your kind review Ramano.
5/5
TrustpilotGreat experience overall
Great experience with letting our apartment via Keatons. As non-resident landlords, we looked for an agency to provide peace of mind and Keatons has definitely delivered. On top of that, we recently had our tenants moving abroad, and Luke Bull was able to provide great new tenants in a very short timeframe. All in all very happy with the overall experience.
Thank you Albert, that's great to hear.
5/5
GoogleWe’ve worked with Keatons for over 10 years, both as a letting agent and then for selling our property. They’ve always been responsive, keen to help solve any tenant issues and then latterly were proactive and communicative during the selling of our property. We recommend them highly and send thanks to Henry and the team in Shoreditch for such a good experience.
Thank you for your kind review James, that's great to hear.
5/5
TrustpilotI am very happy how fast been Corina to…
I am very happy how fast been Corina to deal with issue what happend in our flat as well she is very polite and nice. She tried to find best solution for us and be all the time in touch with us. Thank Corina for all hard work you making people life easier and nicer.
Thank you Denisa, that's great to hear.
5/5
Trustpilot5 stars
A rare, good experience with finding a flat to rent with Keatons. In particular Oscar and Luke - very communicative throughout the process, and did not feel pressured into getting things over the line which usually is the case.
Thank you Joe, that's great to hear.
5/5
TrustpilotKeatons are great
Keatons helped us sell our house when the market was in pretty bad shape. They then navigated us through the sale where we had to deal with an extremely difficult and obstructive buyer. Toni was our sales progressor and she was amazing. So patient, tenacious, supportive and a pleasure to deal with. I would highly recommend her and Keatons if you are selling your house in Hackney.
Thank you Lucy, that's fantastic to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Keatons's Hackney office has 1,672 reviews across three platforms: 237 on Google, 1 on Yell, 1,434 on Trustpilot (across the whole business).
Keatons Shoreditch is rated 4.9 out of 5 across all 1,672 reviews, and 4.7 out of 5 on Google from 237 reviews.
Keatons Shoreditch, 6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT.
