Trusted Agent profile · Hackney

Keatons Shoreditch reviews in Hackney

4.9

★★★★★ Excellent

1,738 reviews across 3 platforms

6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT

Part of Keatons, see every office.

Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,738 reviews on three platforms, including 296 Google reviews rated 4.8.

Google logo

4.8 / 5

296

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,441

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

The team at Keatons Kentish Town are…

The team at Keatons Kentish Town are just great. I’ve been working with the rentals team for many years now. Mark Peavot and Michael Logan are both extremely professional, and work their socks off to find the best tenants and handle any difficulties. Natalie Cradock who handles much of the admin is also really helpful and responsive. I wouldn’t hesitate to recommend them to any landlord who needs help with their rentals.

Consumer · 12 October 2023

Agent replied · 26 October 2024

That's fantastic to hear, thank you for your review.

5/5

Trustpilot

Had a great experience with Oscar

Had a great experience with Oscar. The viewings process was very smooth and once we had an offer accepted, Oscar was very helpful in getting us a great deal and protecting our interests.

Zd · 21 January 2023

Agent replied · 26 October 2024

Thank you, that's great to hear.

5/5

Trustpilot

Brilliant rental management

Natalie Craddock has handled the rental of my property and done a brilliant job. The changeover from old to new tenants has been smooth and worry free. Thanks Natalie!

Cbs · 26 May 2023

Agent replied · 26 October 2024

Thank you for your kind review, that's great to hear.

5/5

Trustpilot

Helpful and communicative

I'm a first time buyer who had a lengthy and often complicated purchase. Throughout the process my contacts at Keatons Bow office (Helen Moseley and Jon Taylor) were hugely helpful, responsive and on the ball, and were vital in helping to push the process through to completion. Great experience and will be coming back to Keatons in future.

Customer · 21 July 2024

Agent replied · 26 October 2024

Thank you for your kind review.

5/5

Trustpilot

Oscar Pace was fab

Oscar Pace was fab - took the time to show us what we wanted and kept in touch until we'd found somewhere!

Shazia · 23 November 2023

Agent replied · 26 October 2024

Thank you for your review Shazia.

5/5

Trustpilot

Natalie Craddock made the very…

Natalie Craddock made the very stressful event of moving house, very stress free. Managing any questions we had regarding the property with thorough and speedy responses. Would definitely recommend to friends.

Andrea · 21 March 2023

Agent replied · 26 October 2024

Thank you for your kind review Andrea.

5/5

Trustpilot

I have had a great relationship with Keatons …

I have had a great relationship with keatons for quite a long time. I would recommend them to anyone who wants professional management of their properties. My many thanks to everyone, especially Elza.

Antonis · 12 January 2023

Agent replied · 26 October 2024

Thank you for your review Antonis, that's great to hear.

5/5

Trustpilot

Keatons- Bow Branch 🌟🌟🌟🌟🌟

Great Estate Agent, very polite and friendly staff. I dealt with Lak Singh, who was very helpful and accommodating, made us felt welcomed with advised us on every aspect. Very good office and outfit. Totally recommended.

Roshan · 21 September 2022

Agent replied · 23 November 2024

Thank you Roshan, that's fantastic to hear.

5/5

Trustpilot

Helpful staff and smooth start of tenancy process

Process of starting tenancy was smooth, easy to understand, and I felt well-guided at every step. Natalie was super responsive, friendly, and helpful with all the queries I had!

Jamie · 15 May 2023

Agent replied · 26 October 2024

Thank you Jamie, that's great to hear.

5/5

Trustpilot

Sean was really helpful and super…

Sean was really helpful and super communicative throughout our dealings with him. Would definitely recommend!

Liam · 15 April 2024

Agent replied · 26 October 2024

That's great to hear. thank you Liam.

5/5

Trustpilot

Deptford Keaton’s

Dropped into the Deptford Keaton's office without an appointment and OJ Budak was super helpful and found us a few properties right away fitting our criteria and showed it to us on short notice!

Visiting · 29 November 2022

Agent replied · 26 October 2024

That's great to hear, thank you for your review.

5/5

Trustpilot

Charlotte is very capable

Giulia · 22 October 2024

Agent replied · 26 October 2024

Thank you for your kind review Giulia.

5/5

Trustpilot

Whenever we have issues with our flat

Whenever we have issues with our flat, Omer, our property manager, is always quick and efficient in arranging help. Before he took over, we often had to wait a long time to get things sorted. Now, we usually hear from a contractor within hours to organise a visit.

Sarah · 18 December 2024

Agent replied · 25 December 2024

That's fantastic to hear, thank you Sarah.

5/5

Trustpilot

Matthieu was awesome throughout!

Matthieu was awesome throughout!The viewing was super professional and the admin conduct and information has been super clear and well communicated.Would want to go there again.

Tashan · 28 July 2023

Agent replied · 26 October 2024

Great to hear Matthieu could help you Tashan.

5/5

Trustpilot

Exceptional Service and Smooth Letting Process!

My experience was absolutely fantastic from start to finish. Oscar and Natalie went above and beyond. Their professionalism, dedication, and attention to detail truly exceeded my expectations.

Alex · 30 June 2023

Agent replied · 26 October 2024

Thank you Alex, that's fantastic to hear.

5/5

Google

Had a quick and stress free engagement with Keatons in securing a new place to live for me and my girlfriend with some outdoor space! We dealt with Ben & Charlotte, who were friendly, responsive and great guides throughout the whole process!

Ciarán · 25 October 2021

Agent replied · 24 October 2024

That's fantastic to hear, thank you Ciaran.

5/5

Trustpilot

A big thank you to Natalie Craddock for…

A big thank you to Natalie Craddock for making our move seamless! Really appreciated the proactivity and thoroughness!

Rowan · 3 February 2024

Agent replied · 26 October 2024

That's great to hear, thank you Rowan.

5/5

Trustpilot

Excellent Service at Keaton's Estate Agent

This is my second year letting my property with Keaton's who fully manage the property and I'm glad to say that I've had a really positive experience. They have a great team at the Deptford office where I've just arranged a Re-Let and the service has been fantastic. The team are friendly, proactive and great at giving updates on viewings, potential tenants etc. Lauren, Danielle and Charlotte have all been very helpful, honest and professional. Lauren Wood especially has been super helpful throughout the whole process of re-letting my property. Overall I'm extremely happy and impressed with the service that I have received from the Keaton's Deptford team and would highly recommend them.

Emilly · 20 January 2023

Agent replied · 26 October 2024

That's great to hear, thank you for your review Emilly.

5/5

Trustpilot

Moving to new place

Well this is our first time moving to very different place from our usual so we were really confuse with paper work and all but Charlotte she was such a kind and very helpful with every queries we had and guided us. We really appreciate her help and consideration. Thank you from me and my family .

Bharati · 24 July 2024

Agent replied · 26 October 2024

Thank you for your kind review Bharati.

5/5

Trustpilot

Justine who turns pictures into reality for you

Justine Reynolds from Keatons is an exceptional letting consultant. I still remember her taking my request in the morning when I was running in the park, came up with viewing choices at the lunch time and then making it possibile to view in the 2pm by shifting schedules around in a super efficient manner. I never met an agent who is working so fast to make things happen for you. Most of them were just talking on the phone, but Justine from Keatons were able to turn pictures into reality in front of you to view and to decide. Highly recommend her.

Wallace · 20 January 2023

Agent replied · 26 October 2024

That's fantastic to hear, thank you for your review Wallace.

5/5

Trustpilot

Extremely Satisfied

Extremely satisfied with the entire process. Justine has been super helpful and approachable at all times. My relocation process has been super smooth due to her help and support.

Mashuk · 25 April 2023

Agent replied · 26 October 2024

That's great to hear, thank you Mashuk.

1/5

Trustpilot

Terrible experience and waste of time

Terrible experience and waste of time.

Omid · 6 March 2026

Agent replied · 27 May 2026

Dear Omid, I am sorry to read your 1* review comments. I understand that our Director has already been in touch to discuss this further with you. Kind regards, Katie, Customer Relations

5/5

Google

I cannot thank Marta enough for everything, she went above and beyond to help us with our move! very professional and efficient with her services. She has been excellent and I would highly recommend Marta and Keatons.

Monica · 24 September 2024

5/5

Trustpilot

Keatons and management of BTL property

I have been liaising with Natalie and the rest of the Keatons team for a number of years since, they've been managing my BTL property. The Keatons team have been exemplary in manner that they have taken care of my property and finding the appropriate years. I am more than happy to recommend Keatons to anyone who wants their BTL property managed by an agency. Thanks Keatons team for all your hard work over the years.

Dwaine · 19 May 2023

Agent replied · 26 October 2024

That's great to hear, thank you Dwaine.

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