Trusted Agent profile · Hackney

Keatons Shoreditch reviews in Hackney

4.9

★★★★★ Excellent

1,679 reviews across 3 platforms

6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT

Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,679 reviews on three platforms, including 237 Google reviews rated 4.7.

Google logo

4.7 / 5

237

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,441

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great communication and attention to details

Sean made the buying process incredibly smooth, communication has been constant and clear at all times, would definitely recommend them

Bianca · 23 August 2024

Agent replied · 26 October 2024

That's great to hear, thank you for your review Bianca.

5/5

Trustpilot

Quick, easy and reliable

Very informative, reliable and friendly! Many thanks to Michael for easy and quick guidance to getting our lovely new flat and his colleague Mark, for doing the flat viewing.

Stefan · 9 March 2024

Agent replied · 26 October 2024

Glad to hear this Stefan, thank you.

5/5

Trustpilot

Natalie Craddock did a fantastic job!

Natalie Craddock did a fantastic job, helping us to secure our rent price and provided excellent service!

Holly · 19 March 2026

Agent replied · 27 May 2026

Dear Holly, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie

5/5

Trustpilot

I am very happy with the service…

I am very happy with the service Keatons provide. They are responsive, professional, balanced and thoughtful in their approach.

Allan · 3 March 2026

Agent replied · 27 May 2026

Dear Allan, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Trustpilot

Dean is very helpful and went the extra…

Dean is very helpful and went the extra mile to ensure I kept informed and ultimately got the asking price for me.

Samantha · 17 July 2024

Agent replied · 26 October 2024

Thank you Samantha, that's great to hear.

5/5

Trustpilot

Best experience I've had with Lettings Agents

Marta is truly one of the nicest people I've ever met - she always quick to provide updates and always super open to any questions we had!COULD NOT RECOMMEND HER MORE!!!

Manaltsogzol · 26 January 2024

Agent replied · 26 October 2024

Thank you for your kind review.

5/5

Trustpilot

Thanks Keatons (and in particular Rose)

We've just signed a lease through the Chatsworth Road branch and everything has been really smooth. A particular shout out to Rose who was so helpful from day 1 and always got back to us so quickly

Caitlin · 5 September 2023

Agent replied · 26 October 2024

That's great to hear, thank you Caitlin.

5/5

Trustpilot

Justine is amazing

Justine is amazing. I have received the best support ever since I started viewing the property till the possession...I am very happy with the experience i received from her....Keep up the good work Justine.

Naresh · 18 November 2023

Agent replied · 26 October 2024

Thank you for your review Naresh.

5/5

Trustpilot

Keatons recently marketed our flat in…

Keatons recently marketed our flat in Bethnal Green. Straight away I could tell they were a professional company. The photographer really took his time to get the flat looking it's best. The brochure and online listings were all we could have hoped for. When viewings happened we only had serious buyers and had an offer on the first day. Great experience, thank you.

Suzy · 6 November 2024

Agent replied · 23 November 2024

Thank you Suzy, that's fantastic to hear.

5/5

Trustpilot

Can't recommend them highly enough

Can't recommend them highly enough - especially Lauren W. Helpful, communicative and friendly. I usually hate letting agents - all the other ones I've worked with make me want to pull my hair out - so I've got to give credit to Keatons for making everything so easy.

Charlie · 16 September 2022

Agent replied · 23 November 2024

That's great to hear, thank you Charlie.

5/5

Trustpilot

Excellent service

Throughout the process, Mark Peavot has been professional, courteous and efficient.It has made finding the right property feel less stressful.We would recommend Keatons Kentish Town for anyone wishing to let, buy or sell a property.

Floyd · 11 October 2023

Agent replied · 26 October 2024

That's great to hear, thank you Floyd.

5/5

Trustpilot

Luke Bull has been great in helping us…

Luke Bull has been great in helping us with our prospective tenancy. Gave us lots of great info, was patient, and very communicative. Thanks Luke!

Szymon · 13 May 2024

Agent replied · 26 October 2024

Glad to hear Luke was able to help you Szymon.

5/5

Trustpilot

Excelente servicio

Natalie was very helpful and efficient I am grateful to her and all the team at Keatons. Everyone I spoke to, was very professional and the communication was excellent.Thank you all at Keaton

Pam · 26 November 2023

Agent replied · 26 October 2024

Thank you Pam, that's great to hear.

5/5

Google

Benjamin Fidler was very professional and understanding. When the landlord could not make an decision, he notified us before he leave the office the same day which was responsible of him. He responds quickly and handles queries with empathy and thoughtfulness. Marissa Landy was also nice and helpful. Nice agent to work with.PositiveResponsiveness, Professionalism

Lina · 25 October 2021

Agent replied · 24 October 2024

That's fantastic to hear, thank you for your review Lina.

5/5

Trustpilot

Shaun Datngarm is excellent

Shaun is very good at what he does. He is patient and understood what I was looking for. He also helped me in negotiations and offering period process. Glad that I did business.

NG · 25 November 2023

Agent replied · 26 October 2024

Thank you for your review.

5/5

Trustpilot

Professional and fought for our requests

Just began our tenancy and I'm very pleased with the new place. I want to say thanks to Oscar Pace, Steven Gadd and Elza Kapitanska for getting the apartment to the state we wanted it.Bow Office

Emil · 10 September 2023

Agent replied · 26 October 2024

Thank you Emil, that's great to hear.

5/5

Trustpilot

Good property manager

I’ve used Keatons for over 7 years now. Always find them reliable. Corina Tohaneanu has been particularly good as a property manager: proactive, responsive and efficient.

William · 17 April 2024

Agent replied · 26 October 2024

Thank you William, that's great to hear.

5/5

Trustpilot

Good service

Had a good service from Keatons in finding new tenants and all the administrative things arranged efficiently as always.Special thanks to Elza Kapitanska for an excellent job

Angie · 26 March 2024

Agent replied · 26 October 2024

Thank you for your kind review Angie.

5/5

Trustpilot

Great

Keatons have been great at quickly getting tenants into my flat and communicating regularly with me.Natalie Craddock and Justine Reynolds in particular have gone above and beyond, working hard to make the process even easier for everyone - thanks Natalie and Justine!

M · 14 March 2023

Agent replied · 26 October 2024

Thank you for your review, that's fantastic to hear.

5/5

Trustpilot

Keatons are a solid agency

Keatons are a solid agency, operating in parts of London where, as a landlord, other agencies are not reputable. I have had positive experiences and appreciate their efficiency, responsiveness and transparency. In particular, I would like to flag my appreciation for Keatons' Head of Compliance, Cass Waples, one of the easiest and most professional people I have worked with. Cass helped recently with council inspections of my HMOs and subsequent remedial works.

Ashim · 22 May 2024

Agent replied · 26 October 2024

That's fantastic to hear, thank you Ashim.

5/5

Trustpilot

Shout out to Luke Bull

I appreciate the help from Luke Bull from Keatons, who is helping me a lot in my current rental application. Luke is very responsive. We communicate via phone call, Whatsapp, and emails.

Yi-Chun · 7 December 2023

Agent replied · 26 October 2024

That's great to hear, thank you for your review Yi-Chun.

5/5

Trustpilot

Gosia was very helpful

Gosia was very helpful, and available to answer our queries.Thank you again

Jonathan · 3 December 2024

Agent replied · 25 December 2024

Thank you Jonathan, that's great to hear.

5/5

Google

We’ve had a great experience with Keatons so far! Marta has been incredibly friendly and helpful throughout the process. Would highly recommend!

Jizelle · 26 June 2024

Agent replied · 24 October 2024

Thank you Jizelle, that's fantastic to hear.

5/5

Trustpilot

Thank you Elliot

Thank you Elliot. We have had a fantastic experience so far. Elliot has been very help and quick to reply.

Henry · 30 July 2024

Agent replied · 26 October 2024

Thank you for your review Henry.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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