Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat communication and attention to details
Sean made the buying process incredibly smooth, communication has been constant and clear at all times, would definitely recommend them
Bianca · 23 August 2024
Agent replied · 26 October 2024
That's great to hear, thank you for your review Bianca.
★★★★★ 5/5
TrustpilotQuick, easy and reliable
Very informative, reliable and friendly! Many thanks to Michael for easy and quick guidance to getting our lovely new flat and his colleague Mark, for doing the flat viewing.
Stefan · 9 March 2024
Agent replied · 26 October 2024
Glad to hear this Stefan, thank you.
★★★★★ 5/5
TrustpilotNatalie Craddock did a fantastic job!
Natalie Craddock did a fantastic job, helping us to secure our rent price and provided excellent service!
Holly · 19 March 2026
Agent replied · 27 May 2026
Dear Holly, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie
★★★★★ 5/5
TrustpilotI am very happy with the service…
I am very happy with the service Keatons provide. They are responsive, professional, balanced and thoughtful in their approach.
Allan · 3 March 2026
Agent replied · 27 May 2026
Dear Allan, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
TrustpilotDean is very helpful and went the extra…
Dean is very helpful and went the extra mile to ensure I kept informed and ultimately got the asking price for me.
Samantha · 17 July 2024
Agent replied · 26 October 2024
Thank you Samantha, that's great to hear.
★★★★★ 5/5
TrustpilotBest experience I've had with Lettings Agents
Marta is truly one of the nicest people I've ever met - she always quick to provide updates and always super open to any questions we had!COULD NOT RECOMMEND HER MORE!!!
Manaltsogzol · 26 January 2024
Agent replied · 26 October 2024
Thank you for your kind review.
★★★★★ 5/5
TrustpilotThanks Keatons (and in particular Rose)
We've just signed a lease through the Chatsworth Road branch and everything has been really smooth. A particular shout out to Rose who was so helpful from day 1 and always got back to us so quickly
Caitlin · 5 September 2023
Agent replied · 26 October 2024
That's great to hear, thank you Caitlin.
★★★★★ 5/5
TrustpilotJustine is amazing
Justine is amazing. I have received the best support ever since I started viewing the property till the possession...I am very happy with the experience i received from her....Keep up the good work Justine.
Naresh · 18 November 2023
Agent replied · 26 October 2024
Thank you for your review Naresh.
★★★★★ 5/5
TrustpilotKeatons recently marketed our flat in…
Keatons recently marketed our flat in Bethnal Green. Straight away I could tell they were a professional company. The photographer really took his time to get the flat looking it's best. The brochure and online listings were all we could have hoped for. When viewings happened we only had serious buyers and had an offer on the first day. Great experience, thank you.
Suzy · 6 November 2024
Agent replied · 23 November 2024
Thank you Suzy, that's fantastic to hear.
★★★★★ 5/5
TrustpilotCan't recommend them highly enough
Can't recommend them highly enough - especially Lauren W. Helpful, communicative and friendly. I usually hate letting agents - all the other ones I've worked with make me want to pull my hair out - so I've got to give credit to Keatons for making everything so easy.
Charlie · 16 September 2022
Agent replied · 23 November 2024
That's great to hear, thank you Charlie.
★★★★★ 5/5
TrustpilotExcellent service
Throughout the process, Mark Peavot has been professional, courteous and efficient.It has made finding the right property feel less stressful.We would recommend Keatons Kentish Town for anyone wishing to let, buy or sell a property.
Floyd · 11 October 2023
Agent replied · 26 October 2024
That's great to hear, thank you Floyd.
★★★★★ 5/5
TrustpilotLuke Bull has been great in helping us…
Luke Bull has been great in helping us with our prospective tenancy. Gave us lots of great info, was patient, and very communicative. Thanks Luke!
Szymon · 13 May 2024
Agent replied · 26 October 2024
Glad to hear Luke was able to help you Szymon.
★★★★★ 5/5
TrustpilotExcelente servicio
Natalie was very helpful and efficient I am grateful to her and all the team at Keatons. Everyone I spoke to, was very professional and the communication was excellent.Thank you all at Keaton
Pam · 26 November 2023
Agent replied · 26 October 2024
Thank you Pam, that's great to hear.
★★★★★ 5/5
GoogleBenjamin Fidler was very professional and understanding. When the landlord could not make an decision, he notified us before he leave the office the same day which was responsible of him. He responds quickly and handles queries with empathy and thoughtfulness. Marissa Landy was also nice and helpful. Nice agent to work with.PositiveResponsiveness, Professionalism
Lina · 25 October 2021
Agent replied · 24 October 2024
That's fantastic to hear, thank you for your review Lina.
★★★★★ 5/5
TrustpilotShaun Datngarm is excellent
Shaun is very good at what he does. He is patient and understood what I was looking for. He also helped me in negotiations and offering period process. Glad that I did business.
NG · 25 November 2023
Agent replied · 26 October 2024
Thank you for your review.
★★★★★ 5/5
TrustpilotProfessional and fought for our requests
Just began our tenancy and I'm very pleased with the new place. I want to say thanks to Oscar Pace, Steven Gadd and Elza Kapitanska for getting the apartment to the state we wanted it.Bow Office
Emil · 10 September 2023
Agent replied · 26 October 2024
Thank you Emil, that's great to hear.
★★★★★ 5/5
TrustpilotGood property manager
I’ve used Keatons for over 7 years now. Always find them reliable. Corina Tohaneanu has been particularly good as a property manager: proactive, responsive and efficient.
William · 17 April 2024
Agent replied · 26 October 2024
Thank you William, that's great to hear.
★★★★★ 5/5
TrustpilotGood service
Had a good service from Keatons in finding new tenants and all the administrative things arranged efficiently as always.Special thanks to Elza Kapitanska for an excellent job
Angie · 26 March 2024
Agent replied · 26 October 2024
Thank you for your kind review Angie.
★★★★★ 5/5
TrustpilotGreat
Keatons have been great at quickly getting tenants into my flat and communicating regularly with me.Natalie Craddock and Justine Reynolds in particular have gone above and beyond, working hard to make the process even easier for everyone - thanks Natalie and Justine!
M · 14 March 2023
Agent replied · 26 October 2024
Thank you for your review, that's fantastic to hear.
★★★★★ 5/5
TrustpilotKeatons are a solid agency
Keatons are a solid agency, operating in parts of London where, as a landlord, other agencies are not reputable. I have had positive experiences and appreciate their efficiency, responsiveness and transparency. In particular, I would like to flag my appreciation for Keatons' Head of Compliance, Cass Waples, one of the easiest and most professional people I have worked with. Cass helped recently with council inspections of my HMOs and subsequent remedial works.
Ashim · 22 May 2024
Agent replied · 26 October 2024
That's fantastic to hear, thank you Ashim.
★★★★★ 5/5
TrustpilotShout out to Luke Bull
I appreciate the help from Luke Bull from Keatons, who is helping me a lot in my current rental application. Luke is very responsive. We communicate via phone call, Whatsapp, and emails.
Yi-Chun · 7 December 2023
Agent replied · 26 October 2024
That's great to hear, thank you for your review Yi-Chun.
★★★★★ 5/5
TrustpilotGosia was very helpful
Gosia was very helpful, and available to answer our queries.Thank you again
Jonathan · 3 December 2024
Agent replied · 25 December 2024
Thank you Jonathan, that's great to hear.
★★★★★ 5/5
GoogleWe’ve had a great experience with Keatons so far! Marta has been incredibly friendly and helpful throughout the process. Would highly recommend!
Jizelle · 26 June 2024
Agent replied · 24 October 2024
Thank you Jizelle, that's fantastic to hear.
★★★★★ 5/5
TrustpilotThank you Elliot
Thank you Elliot. We have had a fantastic experience so far. Elliot has been very help and quick to reply.
Henry · 30 July 2024
Agent replied · 26 October 2024
Thank you for your review Henry.
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