Trusted Agent profile · Hackney

Keatons Shoreditch reviews in Hackney

4.9

★★★★★ Excellent

1,679 reviews across 3 platforms

6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT

Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,679 reviews on three platforms, including 237 Google reviews rated 4.7.

Google logo

4.7 / 5

237

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,441

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

Oscar Pace @ Keatons

Oscar was extremely helpful and considerate in organising the contract completion. He came highly recommended and did not disappoint.

Jason · 20 November 2024

Agent replied · 25 December 2024

That's fantastic to hear, thank you Jason.

5/5

Trustpilot

We had a great experience with Justine

We had a great experience with Justine. She listened carefully to our family’s needs, arranged viewings quickly, and kept communication clear and timely throughout. Justine’s local knowledge and attention to detail helped us find a comfortable rental in a neighborhood that suits our child who attends local school in the Britannia Village area. She made paperwork straightforward and was always available to answer questions. We highly recommend her to any family looking to rent.

Sherry · 19 September 2025

5/5

Trustpilot

Keatons ❤️

Oscar was a gentleman and very professional from the start of our conversation to completion of our move! Big props to Natalie aswell for managing everything in a very efficient manner

Joshua · 30 April 2024

Agent replied · 26 October 2024

Thank you Joshua, that's great to hear.

5/5

Trustpilot

Thank you to Riaz, Siane & Tamanna

I praise all Keatons' staff, who are extremely professional, helpful and knowledgeable. In particular, Riaz, Siane & Tamanna were brilliant at always answering and resolving all my issues.

Behnam · 24 June 2024

Agent replied · 26 October 2024

Thank you Behnam, that's great to hear.

5/5

Trustpilot

I warmly recommend Oscar

Although we didn’t eventually rent with Keatons, Oscar Pace was a superb agent, providing us with several excellent home opportunities. Tamas

Tamas · 16 October 2024

Agent replied · 26 October 2024

Thank you Tamas, that's great to hear.

5/5

Trustpilot

Luke ⭐️⭐️⭐️⭐️⭐️

Luke was great in helping us find a property after a few mishaps that happened. Very grateful for his service he gave us :))

Emilie · 29 August 2024

Agent replied · 26 October 2024

Glad Luke could help you, thank you for your review Emilie.

5/5

Google

Marta was super helpful and able to answer all of my questions. Fell in love with the property and placed an offer that was accepted! I would work with her again.

Aloha · 27 April 2024

Agent replied · 24 October 2024

That's fantastic to hear, thank you Aloha.

5/5

Trustpilot

Justine helped me secure a flat I was…

Justine helped me secure a flat I was really interested in! Appreciated her help and fast replies throughout the process. Thanks a lot!

Anonymous · 7 March 2026

Agent replied · 27 May 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Trustpilot

Great Services

I have recently rented a flat with Luke and Keatons. My experience was great. Everything went well and Luke helped me very much on the whole rental process. It was quick and easy. I would recommend the agency and Luke.

Consumer · 10 October 2023

Agent replied · 26 October 2024

Glad Luke could help you.

5/5

Google

We sold a flat in London with Keatons and the process was really smooth, Jas Singh was the agent dealing with the sale and he went above and beyond to contact various people to ensure the sale went through when it was looking a little shaky at one point. I would therefore recommend this agency and Jas as well

Focus · 25 October 2021

Agent replied · 24 October 2024

That's fantastic to hear, thank you for your review.

5/5

Trustpilot

OJ very helpful and responsive

OJ very helpful and responsive. His character and ability at his job made the purchase more straightforward. He worked with my time restrictions After his involvement was passed on to Chloe I found it less satisfactory. The timings and pressure on my time were inappropriate especially as there had been a delay from when I had booked leave in Feb and the ability to contact her difficult. I didn’t feel I had reasonable communication at that point being away from the Kentish Town branch

Wendy · 30 March 2024

Agent replied · 26 October 2024

Thank you for taking the time to leave us a review Wendy, glad OJ could help you.

5/5

Trustpilot

Made my life easier

Billy made the process very straightforward and was available when I had questions along the way. We achieved the result we wanted in a short period of time and I was very pleased with the service I received.

Charles · 20 November 2023

Agent replied · 26 October 2024

Thank you Charles, that's great to hear.

5/5

Trustpilot

The process of renting is quite…

The process of renting is quite stressful at the moment but Justine made the whole experience enjoyable and seamless. We are now in our dream property and so grateful to Justine and the team for making it happen.

Christian · 19 November 2023

Agent replied · 26 October 2024

Thank you Christian, that's great to hear.

5/5

Trustpilot

Oscar was really professional and…

Oscar was really professional and patient to me. I can recommend him and the agency. Thank you so much.

VIVIANA · 7 November 2024

Agent replied · 23 November 2024

Thank you for your kind review Viviana.

5/5

Trustpilot

Siane knew i was looking for a 3 bed…

Siane knew i was looking for a 3 bed family home to rent and called me as soon as this one became available and it was perfect for my needs.Natalie made the whole tenancy process so painless and answered my many questions with a lot of patience and efficiency.

Helen · 9 January 2023

Agent replied · 26 October 2024

Thank you for your kind review Helen, that's great to hear.

5/5

Trustpilot

Elliot has been fantastic!

Elliot has been fantastic! From start to finish he has helped guide us through what can be a difficult process. I had certainly given up at one point but he made us continue to believe that the sale would happen and it has!! Thank you and I highly recommend Keatons!

Helen · 29 November 2022

Agent replied · 26 October 2024

Thank you for your kind review Helen.

5/5

Trustpilot

Natalie Craddock at Keatons has been…

Natalie Craddock at Keatons has been very helpful and very efficient when dealing with all our repair and maintenance requests . All done quickly and in a professional manor . Very pleased with the customer service level received

Neil · 8 July 2026

5/5

Trustpilot

Recently rented a flat in Deptford from…

Recently rented a flat in Deptford from Keatons. Charlotte was helpful and friendly throughout the process

Nick · 18 December 2024

Agent replied · 25 December 2024

That's fantastic to hear, thank you Nick.

5/5

Trustpilot

Great

Great! Everyone has been really helpful throughout our tenancy for over 2 years. In particular, even after we moved out, they have incredibly helpful and responsive in providing rental references. Steve has been really amazing and am very grateful for his help!

Niaz · 5 August 2023

Agent replied · 26 October 2024

Thank you for your kind review Niaz.

5/5

Trustpilot

They were great help and helped me find…

They were great help and helped me find a place to live very quickly and with ease

Zachary · 17 April 2026

Agent replied · 27 May 2026

Dear Zachary, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

5/5

Trustpilot

Many thanks to Keatons for helping to…

Many thanks to Keatons for helping to locate an amazing apartment as per the requirements requested and providing an amazing selection. Many thanks to Gosia

Pearce · 18 September 2025

5/5

Google

Just bought a 2-bed apartment in Shadwell thorough the Shoreditch office. Chris Maughan was a pleasure to deal with, extremely efficient, professional, knowledgeable and friendly. Before I bought I viewed a lot of properties through a variety of estate agents and my experience with Keatons was one of the best, really no complaints at all, couldn’t have been better. Wouldn’t hesitate to recommend Chris and Keatons to anyone.

Cathie · 26 October 2016

Agent replied · 24 October 2024

Thanks Cathie, good luck in your new flat!

5/5

Trustpilot

Recently moved to London and while I…

Recently moved to London and while I had heard finding a flat was a stressful process, Keaton’s made it such a smooth, easy process for us! Siane and Natalie were a pleasure to work with and so helpful. I would happily recommend keatons to anyone.

Klara · 4 May 2023

Agent replied · 26 October 2024

That's fantastic to hear, thank you Klara.

5/5

Trustpilot

One of the best agencies ever

Its always nice to do buisiness with such professionals. Rapid polite responses with problem solving friendly attitude.Also, thank you Elza Kapitanska for your patience and kind cooperation, I wish there were more agencies like you in the rest of UK.

Mohamed · 18 September 2023

Agent replied · 26 October 2024

Thank you Mohammed, that's fantastic to hear.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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