Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have successfully rented a property I…
I have successfully rented a property I have with Keatons. Natalie was very helpful, polite and professional in dealing with the process as swiftly and possible. Jay and Lauren also deserve a mention. They too helped speed the process and successfully found the tenant for my flat. I highly recommend Keatons!
Georgina · 10 January 2023
Agent replied · 26 October 2024
That's fantastic to hear Georgina, thank you for your review.
★★★★★ 5/5
TrustpilotScott Little is superb
Scott Little is superb. Better than any other agent we spoke to. Did as he promised, never had to chase him and the result he got us was far above what we expected. Wouldn’t go anywhere else
Tom · 25 January 2024
Agent replied · 26 October 2024
Thank you Tom, that's great to hear.
★★★★★ 5/5
TrustpilotBilly from Keatons Bow was really…
Billy from Keatons Bow was really helpful throughout the whole process of finding our new property. Always responded quickly to questions no matter how minor and gave us all the help needed to make the process far less stressful than it could have been.
Brad · 9 August 2023
Agent replied · 26 October 2024
That's great to hear, thank you Brad.
★★★★★ 5/5
TrustpilotService from Keatons is great
Service from Keatons is great, Keatons made finding a rented property in London smooth. Special mention to Justine, she is super helpful and nice to make the experience better.
Barnali · 28 June 2024
Agent replied · 26 October 2024
Glad to hear this, thank you Barnali.
★★★★★ 5/5
GoogleJoe, Jas and Jon at Keatons Bow were all very professional in helping us sell our house in Mile End, for a little over the asking price. The buyers proved to be somewhat awkward to deal with but eventually the sale went through, thanks in no small part to Keatons' professionalism and diplomacy
Maggie · 25 October 2022
Agent replied · 24 October 2024
Thank you for your kind review Maggie.
★★★★★ 5/5
Trustpilotno hesitation to recommend
Keatons were our selling agents in an extremely fraught and stressful chain transaction. OJ Aksu is a superstar, a very experienced and calm operator who always is always available to discuss things with clients. When away, we were ably supported by George. We would have no hesitation in using Keatons again.
Shail · 3 January 2023
Agent replied · 26 October 2024
Thank you for your review Shail, that's fantastic to hear.
★★★★★ 5/5
TrustpilotGreat help
Great help, particularly Charlotte. She helped us to rent a 1 bed flat, and was very friendly throughout the process
Joe · 17 November 2024
Agent replied · 23 November 2024
Thank you for your kind review Joe.
★★★★★ 5/5
TrustpilotJustine has been amazing
Justine has been amazing at helping us get our new home! She always answers emails, is super lovely and friendly and we have her to thank for helping us rent in a time where it’s so hard for sharers to find somewhere!! Thank you Justine!
Alabama · 5 July 2023
Agent replied · 26 October 2024
That's great to hear, thank you Alabama.
★★★★★ 5/5
TrustpilotWe were very impressed by first…
We were very impressed by first experience with Keatons by letting property. Couldn't imagine that process might be organised in a such clear, smooth and fast way. Keatons Team competence, punctuality, responsibility and friendliness were highly appreciated.Special thanks to Natalie Craddock,Billy Haspineall,Lisa Middleditch and Oliver Cruikshank.Andrej
ANDREJ · 5 June 2023
Agent replied · 26 October 2024
Thank you for your kind review Andrej.
★★★★★ 5/5
TrustpilotLuke & Elza were very helpful when…
Luke & Elza were very helpful when getting our new tenancy set up. They were very knowledgable and always quick to respond if we had any questions or confusions!
Olivia · 22 June 2024
Agent replied · 26 October 2024
Thank you for your kind review Olivia.
★★★★★ 5/5
TrustpilotFlawless experience with Lauren!
Flawless experience with Keatons, thanks to Lauren Wood, who not only helped me to secure a great property in a tough market, but was helpful and responsive throughout the entire process, including several back and forths between myself and the landlord/current tenants in answering all my questions. Appreciate it Lauren, thank you!
Ally · 17 November 2022
Agent replied · 26 October 2024
That's great to hear, thank you for your kind review Ally.
★★★★★ 5/5
TrustpilotGreat selling experience
Great selling experience with Keatons Hackney. In particular Hollie Faint in the sales progression team was brilliant. Thank you!
Anni · 29 November 2024
Agent replied · 25 December 2024
Thank you Anni, that's great to hear.
★★★★★ 5/5
TrustpilotAlessandro's the man
Alessandro is a genuine and helpful guy. He listened to my feedback and did his best to provide lettings that matched my needs. I would recommend Alessandro to all my contacts looking to rent.
Mahbuba · 14 March 2024
Agent replied · 26 October 2024
That's great to hear, thank you Mahbuba.
★★★★★ 5/5
GoogleWe had a very good experience working with Jas Sing from the Shoreditch office. He was very responsive and helpful throughout the whole process and great with negotiation, we felt in good hands. I'd also like to mention the sales coordination team, especially Patricia, who explained everything in a clear and calm manner and was fantastic to work with.PositiveResponsiveness, Professionalism
Pascal · 25 October 2021
Agent replied · 24 October 2024
That's great to hear, thank you for the review Pascal.
★★★★★ 5/5
GoogleThey helped us sell our flat. Whoop! Success. OJ and Patricia were friendly, professional and supportive from beginning to end of process. Big thank you.
Flora · 25 August 2024
Agent replied · 24 October 2024
Thank you Flora, that's great to hear.
★★★★★ 5/5
GoogleI had a fantastic service from Henry and his team. Highly recommended this branch. They are very professional and knowledgeable people. Henry was prompt on the day. Thank you
Lilly · 22 August 2025
★★★★★ 5/5
TrustpilotGreat service!
Although I didn’t end up finding a property through Keatons, Oscar Pace was absolutely great. Super professional, not pushy, and actually listened to my requirements. Put a lot of effort into finding a place that was a good fit.
Lee · 22 November 2023
Agent replied · 26 October 2024
Thank you for your kind review Lee.
★★★★★ 5/5
TrustpilotGreat agency!
Keatons have been really efficient through managing our tenancy, and are always on hand to help. Jay Smith has been our main point of contact and has always been readily available to deal with any queries or problems that arise. Great experience with them so far :)
Ellie · 20 April 2023
Agent replied · 26 October 2024
Thank you Ellie, that's fantastic to hear.
★★★★★ 5/5
TrustpilotMy very positive experience with Corina Tohaneanu at Keatons
My property was bought via Keatons in 2007 and later fully managed by Keatons, because I moved abroad, hence my experience with the firm goes back a long way. Over the years I had the pleasure working with many competent colleagues at Keatons. However, I have experienced a whole new level of care when Corina Tohaneanu took over responsibility. She has visited and attended to my property and has become a reliable partner for me on the ground having my interest at heart. She is thoughtful, professional, anticipates, responds fast and is a true professional in property management. Thanks a lot for always finding a way to make things happen!
Stefanie · 17 April 2024
Agent replied · 26 October 2024
That's great to hear, thank you Stefanie.
★★★★★ 5/5
TrustpilotAs a tenant renting with Keatons we…
As a tenant renting with Keatons we have had a good experience. Jay Smith has been particularly helpful when sorting out an issue with a broken appliance. He understood our frustration and got us result we wanted in a timely fashion. Glad he is on our account.
Lara · 19 April 2023
Agent replied · 26 October 2024
Thank you for your kind review Lara.
★★★★★ 5/5
TrustpilotGood experience with Keatons (shout out to Justine)
Really good experience with Keatons, the Goodlord platform makes the whole process a lot less painful.Justine was an expert agent, she guided us smoothly through the letting process and led the tenancy agreement process in a very professional way.
Monica · 18 November 2023
Agent replied · 26 October 2024
That's great to hear, thank you Monica.
★★★★★ 5/5
TrustpilotGreat service by Jay
Jay Smith has been a great help with a major repair that was needed in our property. The work was completed promptly and to a high standard. Jay has proved to be very knowledgeable and resourceful.
Paul · 23 January 2024
Agent replied · 26 October 2024
Thank you Paul, that's great to hear.
★★★★★ 5/5
TrustpilotLuke was always available to help us with our queries
We just moved to London and Luke has been a huge help in giving us a tour of such a lovely apartment that had everything we wanted. He’s been available for all of our queries and has made our house hunt experience less stressful. Thanks Luke!
Pakhi · 15 May 2023
Agent replied · 26 October 2024
Glad to hear Luke could help you Pakhi.
★★★★★ 5/5
TrustpilotOscar Pace @ Keatons
Oscar was extremely helpful and considerate in organising the contract completion. He came highly recommended and did not disappoint.
Jason · 20 November 2024
Agent replied · 25 December 2024
That's fantastic to hear, thank you Jason.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.