Hunters Stoke Newington reviews in Hackney

★★★★★ 1/5

Trustpilot

UNPROFESSIONAL AND DISHONEST

Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"

DAMLA · 6 September 2023

★★★★★ 5/5

Google

We were very happy with Hunters when we sold our house in Stoke Newington. Alex, Shaheel and Alan were great and went above and beyond in working to get our house marketed and sold at a tricky time for sellers. Wouldn't hesitate to recommend them.

Daisy · 25 October 2023

★★★★★ 5/5

Google

Shoutout Mattteo and Saphire. Amazing from start to finish. Honest, efficient, knowledgable and just genuinely nice people. Buying my first home felt like a big deal, and these guys were there 24/7 for support and guidance. Genuinely couldn’t fault the service I’ve received and would contact them again and again for buying or selling. Thank you both so much!

Bella · 16 March 2026

★★★★★ 5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.

Alia · 16 April 2026

★★★★★ 1/5

Trustpilot

Awful experience

Awful experience. Poor repairs. Illegal eviction - should have been a section 8 as landlord was selling up and tried to use the deposit for renovating the property into a HMO. Hunters also charged the previous tenants for professional cleaning which we were told would be happening in the first week or so of moving in. It didn't. They then tried to charge us for the same service. Wonder how many customers they do this to. Also charging for items not on the property but given to a neighbor, and later thrown out by him on his own garden area q(he advised landlord and hunters it was his to get rid of). They have identified it as formerly mine from property inspection photos which legally should not be taken of my possessions. Con artists. Pending further action.

Anthony · 6 September 2025

★★★★★ 5/5

Google

Great experience working with Jay Ahmed to find our perfect home in Stoke Newington. Jay was incredibly helpful, professional and kind throughout the process and we are very grateful!

Sam · 25 August 2024

★★★★★ 5/5

Google

Alan and Alex were excellent and helped us through every stage of the buying and selling process. They chased things for us without having to be prompted and explained things to us clearly and simply. We always felt looked after and Hunters were the best, most straightforward people to deal with. They tried to make the whole thing easy when everything else was difficult.PositiveProfessionalism

Jonathan · 25 October 2021

★★★★★ 1/5

Trustpilot

Total scammers!

Total scammers!! Do NOT recommend at all!! I rented with with them for 4 years, was okay at first then it gotten difficult to get things properly fixed, they left us without a fridge and freezer for over a year so I had to buy my own! They send out the same repair men that told me over and over again they could t properly fix various things as it needed updating and my landlord was refusing to update (handyman’s words not mine). We had a mice infestation that I had made them aware of but nothing was done and they ended up coming into the house eating through all my kids Easter eggs and our snacks and my sons make a wish documents amongst other important documents!! I had to pay for the infestation to be sorted, I have paperwork that states the things that needed doing to stop them and they didn’t do half of it!! There was insufficient loft insulation, single glazed windows and no wall insulation so it was beyond freezing unless I had the heating on constantly. They didn’t carpet or decorate in god knows how long!! I paid £2800 deposit to stay in this house!! They then said as I was pregnant there would be too many people living in the property so I said okay can I please have a rent statement to get onto the council and was told by corena she would email this to me but this went on for about 6 months and she then sends me an eviction notice instead so I said okay can I have the rent statement she still refused! A year later I get the rent statement.. then another eviction notice. Their reason was my landlords granddaughter had cancer and needed to sell up to pay for treatment (she knew one of my sons was a cancer survivor and she also knew my youngest son is fighting a brain tumour!) she used my personal circumstances as a tool against me. I tried so hard to move out quickly but eventually got a property with the council.She caused 2 years of horrifying mental breakdowns, I have adhd and so you can imagine the impact it had! She never done and entrance or exit inventory with me, she next done entrance or exit key handover so the crook covered her bases.!! This wasn’t her first rodeo!!I have been informed by neighbours of repairs etc carried out since I left the property and also about the new tennants living there so they never sold the property.Social services are trying to help get my deposit back, the so called deposit guarantee scheme said there was nothing they could do as it was never with them!! So I had a look on company’s house at them… I suggest if your considering renting from hunters you look on companies house at them too!! They are a bunch of scammers and they keep getting away with it!!They have now left us with absolutely nothing! I’m a single mum having to furnish and carpet a house with next to no money struggling to decide if my kids need a bed or food, carpets or gas, curtains or electric!! I was told a survey of dilapidation was being done and that turned out to not be true!! I have asked numerous times about my deposit and she doesn’t reply to nothing! She ignores everything. She has stolen £2800 from me and my children. I have 2 autistic children and 1 is a cancer survivor and 1 has a brain tumour I have a lot of worries already with them without this worry about loosing so much money that was needed to benefit my children. British Gas had to swap the meter as per the request from the ombudsmen and corena Harris told me I’d better put them back I have this and more in messages!! I said I can’t as that is breaking the law and she wasn’t happy at all.. the old meters didn’t work!! I can only hope people do not make the same mistake as myself and put their trust in these despicable people!! Have a look on companies house before considering renting from them!!£2800 is a lot of money for a single mum with 6 children and 3 of which are very poorly and one is fighting a brain tumour you ask yourself what kind of person does that!!

Emma-Louise · 7 July 2023

★★★★★ 5/5

Google

We would like to thank Hunters especially Reuben and Alex who went beyond the call of duty during our house sale. They made the process easy amd professional. Highly recommended.

Steve · 26 July 2024

★★★★★ 5/5

Google

Alex Christodoulou was superb from start to finish with my sale. During an incredibly busy period in the housing market with the race to beat stamp duty, Alex always made himself available to assist despite being under great pressure at times. I felt very well cared for throughout the process and I am very grateful to Alex for making my sale so easy.

Emma · 25 October 2021

★★★★★ 5/5

Google

As a first time buyer in London you naturally do undergo a stressful few months, but Hunters, especially Shaheel and Alex, were absolutely top notch at guiding me through the process. Complete directness and transparency of communication throughout, a really excellent service. I would recommend to anyone looking to buy or sell a property.

Jeremy · 25 October 2022

★★★★★ 1/5

Trustpilot

Hunters Baldock as letting agents…

Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.

Jane · 21 March 2024

★★★★★ 1/5

Trustpilot

I phoned up a interest in a property…

I phoned up a interest in a property and got a private mobile number saying she worked for hunters, the next 2 days I bombarded with calls and 2 booked appointments. I politely asked to be left alone then a call literally 20 mins later and again the next day to see if I was attending a meeting with her and her husband on a Sunday. What is going on here if anyone can shed any light on this , I was so stressed out I blocked her. I wouldn't go to these if they were last estate agents left. Garbage

Darren · 25 July 2025

★★★★★ 1/5

Trustpilot

Leaving flats on zoopla that have been…

Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score

Alice · 1 September 2026

★★★★★ 5/5

Google

We just finalized the purchase of our property, Matteo Giovenco has been very helpful throughout the whole stressful and sometimes frustrating process. I highly recommend going with him as he is always available for clients and very diligent. Can’t thank him enough.

B · 23 March 2025

★★★★★ 5/5

Google

Shaheel was a pleasure to deal with during our purchase. He really facilitated the process from start to finish and was transparent, knowledgable and easy to get along with. He was available and responded quickly and clearly to all questions. The rest of the Hunters team were excellent too. Highly recommended.PositiveResponsiveness, Professionalism

Jp · 25 October 2022

★★★★★ 1/5

Trustpilot

I would strongly advise others to think…

I would strongly advise others to think twice before renting through this estate agent. When we signed our tenancy agreement, the property was advertised and agreed with included parking, which was a key factor in our decision to rent the flat.

Ella · 15 June 2026

★★★★★ 5/5

Google

I did a bit of research into which agents to use in the sale of a property in Stoke Newington and was immediately impressed with Hunters. Alan, Alex, Erica and Reuben were all very responsive, professional and generally just nice guys to deal with. Would recommend to anyone looking to sell in the area. Thanks for your help!PositiveResponsiveness, Professionalism

Kirsty · 25 October 2021

★★★★★ 5/5

Google

We moved into our new flat last month and from the beginning, Carla has been incredibly helpful! She's been great with communication, very responsive and accommodating. She's made our first month in the flat run really smoothly. Thanks Carla!

Benjamin · 11 April 2025

★★★★★ 5/5

Google

Reuben and his team are very friendly, knowledgable, driven and attentive. They know the market well and gave good advice on how to approach our sale. They were responsive and easygoing to deal with and did a remarkable job on a sale which had some challenges along the way, which they faced head on with clarity and competence.

Bridget · 25 October 2021

★★★★★ 5/5

Google

We worked with Alan on buying our first property in Hackney. We had problems with the bank and the EWS1 form, but Alan went above and beyond to get this sorted - chasing up surveyors and the council employees. We were very happy with how it all turned out and we really recommend Alan as an agent!PositiveResponsiveness, Professionalism

Andrea · 25 October 2021

★★★★★ 5/5

Google

Matteo was a pleasure to work with and made the process of buying our first home easier. He responded promptly to our inquiries, always made sure we were well-informed and took on board our interests as well as the sellers' - which we really appreciated. We’re very grateful for all his help.

Olivia · 10 October 2024

★★★★★ 1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Lizzy · 13 January 2023

★★★★★ 1/5

Trustpilot

I would never ever used this Company…

I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!

Stephen · 28 October 2025