Trusted Agent profile · Hackney

Hunters Stoke Newington reviews in Hackney

3.0

★★★★★

818 reviews across 3 platforms

185 Church Street, Stoke Newington, London, N16 0UL, Hackney, N16 0UL

Hunters's office in Hackney, at 185 Church Street, is rated 3.0 out of 5 across 818 reviews on three platforms, including 262 Google reviews rated 4.6.

Google logo

4.6 / 5

262

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

554

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Google

I did a bit of research into which agents to use in the sale of a property in Stoke Newington and was immediately impressed with Hunters. Alan, Alex, Erica and Reuben were all very responsive, professional and generally just nice guys to deal with. Would recommend to anyone looking to sell in the area. Thanks for your help!PositiveResponsiveness, Professionalism

Kirsty · 25 October 2021

Agent replied · 24 October 2024

You have made our day Kirsty. Thank you! Hunters - Stoke Newington

5/5

Google

We moved into our new flat last month and from the beginning, Carla has been incredibly helpful! She's been great with communication, very responsive and accommodating. She's made our first month in the flat run really smoothly. Thanks Carla!

Benjamin · 11 April 2025

5/5

Google

Reuben and his team are very friendly, knowledgable, driven and attentive. They know the market well and gave good advice on how to approach our sale. They were responsive and easygoing to deal with and did a remarkable job on a sale which had some challenges along the way, which they faced head on with clarity and competence.

Bridget · 25 October 2021

Agent replied · 24 October 2024

Thank you Bridget - we wish you all the best for the future. Hunters - Stoke Newington

5/5

Google

We worked with Alan on buying our first property in Hackney. We had problems with the bank and the EWS1 form, but Alan went above and beyond to get this sorted - chasing up surveyors and the council employees. We were very happy with how it all turned out and we really recommend Alan as an agent!PositiveResponsiveness, Professionalism

Andrea · 25 October 2021

Agent replied · 24 October 2024

Thank you Andrea! Hunters - Stoke Newington

5/5

Google

Matteo was a pleasure to work with and made the process of buying our first home easier. He responded promptly to our inquiries, always made sure we were well-informed and took on board our interests as well as the sellers' - which we really appreciated. We’re very grateful for all his help.

Olivia · 10 October 2024

1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Lizzy · 13 January 2023

1/5

Trustpilot

I would never ever used this Company…

I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!

Stephen · 28 October 2025

5/5

Google

Janet Tretton - Always our first port of call for any thing relating to rental properties. She understands how difficult it is to be a landlord and has put herself out to help, and expain. We have been with M&M almost 20 years now and for most of them Janet has been the person to smooth over any problems incurred. She is your star.

June · 27 February 2024

1/5

Google

I been nearly 10 years with them and since change management the last 3 years was hell . I was paying full management for them letting my property and I had to make sure I checked and complain , as sometimes hunters didn’t even realise tenants they didn’t pay us . Also the inventories never look what it’s true when they let my property was terrible I had to change all flooring and bathroom . And you could get any payments from not where as I did the check out myself . I would not recomend it at all .

J · 6 June 2025

5/5

Trustpilot

Professional Friendly service

Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.

Customer · 8 May 2024

5/5

Google

Working with Hunters has been a great experience. My agent, Alex, really knew his stuff and had put in a lot of preparation before even arriving for a valuation. The process of marketing my flat was really quick and efficient and the photographs were excellent. I felt that Alex gave me great advice when it came to offer stage, and has always been readily available to answer any questions along the way.

Phoebe · 26 June 2024

Agent replied · 24 October 2024

Thank you for your fantastic review, Phoebe. They say preparation is the key to success! Hunters Stoke Newington

5/5

Google

Have just sold a flat through this branch, with Alex, Matteo and Saphire's involvement. They were really supportive, great communication, keeping me informed along the way and keeping the buyer in the loop as well. Matteo in particular did everything he could at every stage to ensure the sale went through. Many thanks!

Christina · 16 February 2026

4/5

Trustpilot

Hunters Estate - Demi May

Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi

Indi · 15 July 2023

1/5

Trustpilot

Just shocked at how I have been treated...

Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!

Derek · 22 May 2025

5/5

Google

Jay was a great help throughout the process of renting our flat. He was responsive and honest, very refreshing!

Amy · 25 August 2024

Agent replied · 24 October 2024

Great to hear, Amy. Thank you! Hunters Stoke Newington

5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.

Janet · 26 March 2026

5/5

Trustpilot

The Amazing Sandra

I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)

Arshad · 2 August 2022

5/5

Trustpilot

My brother and I contacted Hunters…

My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.

Cancer · 26 July 2022

1/5

Google

As a Landlord, I have used Hunter services and they are one of the worst Letting agents that I have ever used. They are incompetent and will say one thing to you and say another thing to the Tenant and the tenancies have been a complete mess with this agency, I cannot Recommend them at all, they are absolutely atrocious and I would go to any other agency than this one. Also the rent they paid me was always late and they always made excuses about it. The manager of the branch is incompetent and lazy and does not care if you have any complaints or the level of service that they provide. I strongly recommend all landlords to stay away from this agency, and if you rent through them, you should know that they will not look after you or carry out any repairs because they don’t bother to even tell the Landlord. These people should be struck off and should not be allowed to rent properties as all they are after is the commission.

Kate · 29 November 2023

Agent replied · 24 October 2024

Hi Kate, We have searched our database and we can not find your details. Please could you contact our lettings director shadot.miah@hunters.com to discuss this further. Thank you.

5/5

Trustpilot

I recently sold 3 houses with Hunters…

I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers

Anthony · 24 May 2022

5/5

Google

Greatly appreiated the support from Alex and Abbie at Hunters. Abbie co-ordinated a number of house/garden clearance and remedial work taking so much time and pressure off me and getting the house ready for sale. Alex and the Hunters sales team very professionally managed the marketing, a great many viewings, and an encouraging number of offers which led to the successful sale. Having recently been throuhg a similar process with another property away from London this experience was so superior and supportive.

Sarah · 25 October 2023

Agent replied · 24 October 2024

Hi Sarah, Thank you for the great feedback and for taking the time to leave the review. We are so glad that you are happy with the service that you received. Kind Regards Hunters Team

5/5

Google

We chose Hunters to sell our property due their knowledge, track record and for being super responsive. Their straightforward attitude was an additional appeal without the pushiness experienced with other agents. To top it, they found an excellent buyer who completed within two months of putting their asking price offer forward for a property, which some would argue isn’t in the most straightforward of locations. Plus, the team were on hand throughout the sale to make sure it was as smooth as possible. Massive thanks!

V · 25 October 2023

Agent replied · 24 October 2024

Hi V James Thank you for the great feedback and for taking the time to leave the review. We are so glad that you are happy with the service that you received. Kind Regards Hunters Team

1/5

Trustpilot

I would give zero it i could

I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc

Jennifer · 10 February 2026

5/5

Google

Nicole was incredibly helpful throughout the whole process, and went out of her way to answer any questions we had even out of work hours. The professionalism and quality of service we received really boosted our confidence and let us know that we'd picked the right agency to let with.PositiveResponsiveness, Professionalism

Max · 25 October 2021

Agent replied · 24 October 2024

Thank you Max! Hunters - Stoke Newington

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews
The Trusted Agent

Is this your office? Claim your page.