Trusted Agent profile · Hackney
★★★★★
818 reviews across 3 platforms
185 Church Street, Stoke Newington, London, N16 0UL, Hackney, N16 0UL
Hunters's office in Hackney, at 185 Church Street, is rated 3.0 out of 5 across 818 reviews on three platforms, including 262 Google reviews rated 4.6.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
1/5
Trustpilotlettings fees are very high
For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.
5/5
GoogleThank you so much Shaheel, Saphire and Matteo for all of your help with our first-time home purchase and making the whole process so smooth and easy!
5/5
GoogleHad a great experience using Hunters to find and secure a rental apartment while I was out of the country. Nicole Kristensen was understanding and helped me and my partner every step of the way - keeping us informed even past working hours (which is key when hunting for the correct property these days). Extremely great service and attention, would recommend
Great to read this Bruce and happy we could help.
5/5
GoogleI had a great experience with Hunters in Stoke Newington. After an efficient and quick initial response from Reuben I was introduced to Alex who was a pleasure to deal with. He secured a buyer for my flat in just over a week and worked very hard to complete a complicated purchase. He kept all parties working together until we finally got it over the line. I would work with Alex and Hunters again and would recommend them, for sure. Thanks Alex!PositiveResponsiveness, Professionalism
Thank you for your review Rebecca, from us all. Hunters - Stoke Newington
5/5
TrustpilotI have only great things to say about Hunters Middleton!
I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!
1/5
TrustpilotDisappointed is an understatement..
To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.
1/5
TrustpilotHunters are not interested
Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.
5/5
TrustpilotExpert advice! - Thank you Tom Moorhouse!
Expert advice! The lovely Tom Moorhouse came to value our house on 22/08/2026. He gave sound, candid advice which my husband and I are extremely appreciative of. Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.
5/5
GoogleThey gave me the best deal out of a handful others in the area. Jay has been exceptionally professional throughout and it has been reassuring given it's my first time renting. Two months in and so far, smooth sailing.
1/5
TrustpilotAwful
Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.
1/5
TrustpilotI would completely recommend avoiding…
I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.
1/5
TrustpilotSales progression team lied and not very professional.
We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.
1/5
TrustpilotDamaged our house, and we're not even their clients!
Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.
5/5
GoogleIf you are interested in selling your property in the N16 area, I Highly Recommend the Sales Team at Hunters. A friendly bunch, with great communication skills, excellent service and very professional throughout the process of selling. A big Thank You to all in particular Reuben and Alex.
Thank you for your wondeful review, Gurnam. Brilliant! Hunters Stoke Newington
5/5
GoogleMy experience with Hunters Sales was much different than my experience with their Lettings team! Steve Dixon was very proactive and supportive with my flat search.
5/5
GoogleA massive thank you to Matteo and Alex and all the team at hunters Stoke Newington for there professionalism in the completion in the sale of our property all the best Dean
1/5
TrustpilotAgent Harj was full of fake promises
Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!
1/5
TrustpilotBad communication
I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.
1/5
TrustpilotPathetic estate agency
Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!
1/5
GoogleDodgy listings: I enquired about viewing a property for sale. The listing photos showed great condition and nothing of concern in the description. I was told I wouldn't want to look at it, because it had massive damp/mould problems and would need work to change layout. I pointed out the listing mentioned nothing about this, and looked great. I was told that "you know, it's like Instagram, photos aren't real". Pretty unbelievable, so wont be wasting time viewing their listings.
Hi XX, Thank you for taking the time to leave us a review. Please contact us at your earliest convenience to discuss your comments. We look forward to resolving this issue for you.
1/5
GoogleWe gave this company a number of our properties to manage and this was done really badly. They ignored maintenance issues, ignore tenant and did not tell me for 6 months that a tenant had not paid their rent. Just because they have the name Hunters means nothing its just a franchise and anyone and i mean anyone can set up. Hunters Stoke Newington Lettings is set up under Negsa lettings which is not even registered with the property Ombudsman so if you lose your money or if your unhappy they are not covered at all by an official goverment body, so they can just ignore you. No reputable agent would not be with a property Ombudsman and if i had known this before i would have run a mile. You have been warned
This is a hoax review. We know who you are and will be reporting you to Google and to our legal team. We have no landlords under the name of Mariana Tothova who's property we are working on. You have only 1 review under your account which also shows us this is not a genuine review. You are here to jeopardise our reputation which we built up over many years.
5/5
GoogleJay Ahmed & Sha Miah have been excellent for me in letting out multiple properties at once. Jay has been really on the ball, with timely updates, good concrete negotiations skills and very dedicated to his job. Very professional in approach with both prospective tenants and myself. Every time I've needed something from him I've received contracts, documents, information immediately. Sha has been very pragmatic about the approach we take when trying to secure deals on a deadline and also has great knowledge of the current market. Would highly recommend Hunters letting agents if you're looking to rent out your property - these are the guys to go to. Great team work, from both in particular.
Dear Raif, On behalf of all of us at Hunters, we want to thank you for your valuable time to review our agency and staff. It a great pleasure for us to see that our customers are delighted. We look forward to working with you again in the future. Thank you,
5/5
GoogleVery happy with the level of service from Ella! This was my third attempt at buying a property and was starting to lose hope until this particular viewing. Ella is friendly, super efficient and always responds quickly to any requests or questions I have. I'm super excited about moving into my first home, thank you to Ella and the team at Hunters :)
We are happy to have found you the right property Nicole and thank you for taking the time to leave us a review. Hunters Stoke Newington
5/5
TrustpilotJamie at Hunters -South West
Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Hackney office has 818 reviews across three platforms: 262 on Google, 2 on Yell, 554 on Trustpilot (across the whole business).
Hunters Stoke Newington is rated 3.0 out of 5 across all 818 reviews, and 4.6 out of 5 on Google from 262 reviews.
Hunters Stoke Newington, 185 Church Street, Stoke Newington, London, N16 0UL, Hackney, N16 0UL.
