Trusted Agent profile · Hackney

Hunters Stoke Newington reviews in Hackney

3.0

★★★★★

814 reviews across 3 platforms

185 Church Street, Stoke Newington, London, N16 0UL, Hackney, N16 0UL

Hunters's office in Hackney, at 185 Church Street, is rated 3.0 out of 5 across 814 reviews on three platforms, including 262 Google reviews rated 4.6.

Google logo

4.6 / 5

262

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

551

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Google

I bought a flat through Hunters recently and had a really good experience. I dealt with Saheel and Matteo and they both were very good at communicating and responsive. The process was smooth sailing and I would highly recommend them both.

Izzy · 16 February 2026

1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

5/5

Google

Well what can I say, had the pleasure of working with both Abbie and Emma at Hunters in Stoke Newington, TBH the whole branch was fantastic and very helpful, they couldn’t do enough. But if I was to single out some praise it would be Abbie and Emma, fully committed from start to finish with managing the refurbishment of my house internally. Taking all the stress out and dealing with subcontractors, programme, design and payments Might forever home now looks fantastic, many thanks hunters m, especially Abbie and Emma x

John · 25 October 2022

Agent replied · 24 October 2024

Thank you John. We look forward to working with you in the future. Hunters Stoke Newington

5/5

Google

Worked with Alex in sales and viewed on a Monday, made an offer on the Wednesday and finalised the price on the Thursday. He worked very hard along with the seller and my solicitor to get all questions answered quickly and thanks to his management of the process we exchanged and completed in just over 6 weeks from the offer being accepted. I think that says all you need to know to both sellers and buyers and I highly recommend him and his firm. Hunters have been fantastic all round and am I letting out with Sha from their lettings team who is also very professional. Update: Sha was exactly to his word and amazingly got it rented out 6.5 from completion, 3.5 hours from you getting the keys. Amazing all round and a big thanks out to Hunter's and Alex and Sha in particular

James · 25 October 2022

Agent replied · 24 October 2024

This is incredible even by our standards, a new record is set! Very happy to hear how satisfied your were/are with our service James and thank you for your 5 star review.

5/5

Google

We had contacted Jay regarding a property we’d seen online. He not only tried to arrange viewing for that house but really heard what we wanted and suggested another property. We were able to view the second house before it was even online, and eventually ended renting the lovely property. Jay was very proactive in his approach, which was really helpful as we were able to move into the property as soon as possible. He was approachable, answered all our questions patiently and looked out for our best interest. If we were ever to look for another property, he would be our go-to-person! Cannot recommend him enough!! :)

Aparajita · 25 October 2022

Agent replied · 24 October 2024

Thank you! Hunters - Stoke Newington

5/5

Google

Searching for a rental property in Stoke Newington is hard enough especially as we were looking during the Christmas holiday period. We got very fortunate when we contacted Jay from Hunters. He understood our needs very well and matched us perfectly with a lovely home. He left no stone unturned to get it done quickly, helping us step by step through the process despite holiday delays. We had peace of mind throughout thanks to his excellent communication and great work ethic. Having dealt with a lot of different estate agents, I was pleased with the overall vibe I got from Hunters.PositiveResponsiveness, Quality, Professionalism

Akshith · 25 October 2022

Agent replied · 24 October 2024

Thank you for taking the time to write this review Akshith and wish you the best in your new home.

5/5

Google

We chose Hunters to sell our 1 bedroom flat earlier this year. Alex, our agent, was very well informed about the market, gave us confidence in the demand for our property, and of the five agents we spoke to, spent the most time with us to understand our priorities, both for the sale and any onward purchase. As promised, we had a buyer within a week and completed 3.5 months later. Throughout this, Alex was very responsive and very helpful when it came to arranging electrical and gas surveys at the request of the buyer. Finally, although our onward purchase was with another agent, Alex took the time to give us coaching on what to bid and when which was much appreciated. Overall, really happy with the service and would use Hunters again.

Heather · 25 October 2022

Agent replied · 24 October 2024

We are very happy to read this Heather and that you were happy with the service you received. Thank you for taking the time to leave us a 5 star review.

5/5

Google

I had a really good experience with Hunter recently. They were awesome at following up on my questions and getting contractors to fix my problem afterwards. Tiniesha was especially great, super professional and on top of everything. She made sure everything went smoothly and got my issue sorted quickly. Highly recommend Hunter for their excellent service!

Jenna · 26 June 2024

Agent replied · 24 October 2024

Great to hear, Jenna. Thank you! Hunters Stoke Newington

1/5

Google

Just the worst Lettings agent in the area. Never returned phone calls, never gave me any updates on the property that they were asked to let for me and priced it too high just to get my business. I found their Lettings team to be rude and dismissive when I said I was not happy with their service. I just found the whole attitude to be extremely arrogant and full of themselves. There are so many good Letting agents in the area I would just go somewhere else next time.

Molly · 16 March 2026

5/5

Google

We have used Hunters for selling our two properties over the past year. Shaheel our go to person was outstanding throughout. He went out of his way to make sure everyone knew exactly where they were at different stages. He and the team made the process of buying a lot easier. I cannot say enough good things about the team at Hunters as a whole. I would recommend them to all I know that are wanting to sell or buy property.

Kevin · 16 March 2026

5/5

Google

Alex was totally brilliant - helpful, responsive, often going above and beyond to facilitate what was, at times, a tricky process. He is very knowledgeable about the housing market and he offered invaluable help and support. He runs a good team as well. I recommend Alex unreservedly and, if I were to buy or sell in Stoke Newington again, he would be my first choice.

Annie · 25 October 2023

Agent replied · 24 October 2024

Hi Annie Thank you for the great feedback and for taking the time to leave the review. We are so glad that you are happy with the service that you received. Kind Regards Hunters Team

5/5

Google

We sold our flat in Stokie with Hunters and the service we received was great. Communication with Alex and Shaheel was quick, easy and they clearly have a strong understanding of the housing market and the Help to Buy process as well. If you are looking to sell a property in Stoke Newington I would definitely recommend Alex and his team. Thank you again!

Grace · 25 October 2023

Agent replied · 24 October 2024

Hi Grace Thank you for the great feedback and for taking the time to leave the review. We are so glad that you are happy with the service that you received. Kind Regards Hunters Team

5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

5/5

Google

Thank you so much Shaheel, Saphire and Matteo for all of your help with our first-time home purchase and making the whole process so smooth and easy!

H · 26 March 2026

5/5

Google

Had a great experience using Hunters to find and secure a rental apartment while I was out of the country. Nicole Kristensen was understanding and helped me and my partner every step of the way - keeping us informed even past working hours (which is key when hunting for the correct property these days). Extremely great service and attention, would recommend

Bruce · 25 October 2023

Agent replied · 24 October 2024

Great to read this Bruce and happy we could help.

5/5

Google

I had a great experience with Hunters in Stoke Newington. After an efficient and quick initial response from Reuben I was introduced to Alex who was a pleasure to deal with. He secured a buyer for my flat in just over a week and worked very hard to complete a complicated purchase. He kept all parties working together until we finally got it over the line. I would work with Alex and Hunters again and would recommend them, for sure. Thanks Alex!PositiveResponsiveness, Professionalism

Rebecca · 25 October 2021

Agent replied · 24 October 2024

Thank you for your review Rebecca, from us all. Hunters - Stoke Newington

5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.

Tony · 5 April 2026

1/5

Trustpilot

Feeling sorry for vendors hoping to sell their property

Mid of August I telephoned Hunters Sunderland to view a property, giving them all requested details - a little while later they sent an email asking which property I meant (I had told them but if they wanted to clarify: why didn't they ask this when I phoned?).

Ms · 14 September 2026

5/5

Google

They gave me the best deal out of a handful others in the area. Jay has been exceptionally professional throughout and it has been reassuring given it's my first time renting. Two months in and so far, smooth sailing.

Marina · 16 November 2025

1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Stoke Newington

How many reviews does Hunters Stoke Newington have?

Hunters's Hackney office has 814 reviews across three platforms: 262 on Google, 1 on Yell, 551 on Trustpilot (across the whole business).

What is Hunters Stoke Newington's rating?

Hunters Stoke Newington is rated 3.0 out of 5 across all 814 reviews, and 4.6 out of 5 on Google from 262 reviews.

Where is Hunters's Hackney office?

Hunters Stoke Newington, 185 Church Street, Stoke Newington, London, N16 0UL, Hackney, N16 0UL.

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