Foxtons Hackney reviews

★★★★★ 5/5

Google

I have recently started a buying process. Although this being currently delayed due to personal circumstances Kayla has been of a great help from start, highly professional, accommodating with viewings and providing useful advices with all the other things we do not think about at first (mortgage, solicitors..). I believe to be in good hands and Kayla will be the first and probably only person I contact once resuming my search. Thank you for your trusted work and ongoing follow up. You're doing amazing here. All the best.

Cyrille · 23 October 2021

★★★★★ 5/5

Google

Martina was extremely kind to show us multiple flats in the area of Dalston, providing us with a range of flats available within our budget and requirements. We were very thankful she was able to show us a variety of flats in one evening, as this gave us more choice and saved time going from viewing to viewing. Would definitely recommend the experience with Foxtons and particularly with Martina, with her professionalism and good knowledge of the area.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 23 October 2021

★★★★★ 5/5

Google

Rav is an excellent and supportive agent who identified quickly the type of properties we are interested in and also gave us ideas of how we could reconfigure these properties. Rav was also very accommodating to our requests to reschedule and re-book viewings at short notice - thank you again! We also really appreciated and are grateful for Rav's knowledge and guidance on the areas we were looking to buy our new home as this gave us the confidence to identify and focus on the area which is right for us - when we had a very large initial search area! Overall great to work with Rav and would highly recommend his support.PositiveResponsiveness, Quality, Professionalism

Marco · 23 October 2021

★★★★★ 5/5

Google

Rav is the most professional, responsive, helpful and caring sales negotiator I ever had to deal with, and I can count a few. He and James worked tirelessly to complete our purchase whilst in the middle of a pandemic, with all the cladding headaches and if that was not enough, also with Hackney council unable to provide searches to our solicitors. It was thanks to Rav and James that we could purchase our new property. They were active on all fronts, always ready to pick up the phone to discuss anything and always polite and helpful. We are extremely thankful to them for the quality of service shown throughout. Foxtons Hackney is very lucky to have them in their team.PositiveResponsiveness, Professionalism

Antonio · 23 October 2021

★★★★★ 1/5

Trustpilot

Foxtons found tenants for my property who filmed porn and offer "happy ending" massage services.

I trusted Foxtons to manage my property professionally. They found the tenants, collected commission (2 months rent per year) and management fees, and were contractually obligated to inspect and monitor my home. They failed on every count.

Anonymous · 26 April 2026

★★★★★ 1/5

Trustpilot

I am a landlord and have received very…

I am a landlord and have received very poor service from Foxtons. No communication. Have to follow up emails several times. Frequent change of staff. High fees and provides no service at all. Regret changing over to foxtons to manage property. Stay away!

Resha · 10 March 2026

★★★★★ 5/5

Google

Foxtons Hackney have been a great partner in helping me and my daughter understand the local property market, and find and view suitable properties. Hamish Temple was a wonderful advert for the firm and its services: knowledgeable, polite, hardworking, fixing viewings promptly including at the weekends. I highly recommend him to anyone looking to buy a property in Hackney.

Julian · 23 October 2023

★★★★★ 5/5

Google

Jake was very helpful and courteous throughout the house hunting process!

Louis · 23 August 2024

★★★★★ 1/5

Trustpilot

Five years a tenant, then a masterclass in incompetence at the end

I rented a property managed by Foxtons for five years and one month. We paid rent on time every month and never had a complaint raised against us. Then we tried to leave.

Toby · 28 April 2026

★★★★★ 5/5

Google

Quick one about Rav, what a guy!!! Was professional, helpful, supportive, but not too pushy from the start. Where there were a lot of moving parts communication from him was great, and I know he worked hard behind the scenes to make sure I didn't have to stress. I felt as though Rav was helping me buy the flat I wanted, rather than sell me whatever was on the market and can thoroughly recommend him!PositiveResponsiveness, Professionalism

L · 23 October 2021

★★★★★ 5/5

Google

Rav has been a great consultant in helping us with our property search. He's given sound advice and presents potential properties in a clear and understandable manner in presenting the pros and cons of each.. ! It's been great working with him on trying to find the right new home.. hopefully there'll be one soon that fits our price range and delivers on all our picky needs!PositiveResponsiveness, Professionalism

Tejinder · 23 October 2022

★★★★★ 5/5

Google

Jake Boateng was a superb realtor. He showed us around a flat which although didn’t fit quite what we wanted, actually had a lot of promise. He was sharp and most importantly, honest. Because of this we ended up putting in an offer on the property. I would highly recommend viewings with Jake.

Jon · 27 December 2023

★★★★★ 1/5

Trustpilot

Foxtons’s account’s department have bad…

Foxtons’s account’s department have bad ethical practices.The charged me as a landlord 3 years commission & after six months again charged me 2 years commission for the same property.when I complained they credited part of the commission but after a week they recharged me some more commission.As the tenant rent is deposited directly into Foxtons’s account I cannot do much about it and am finally taking them to court for fraudulent activity.

Vp · 23 March 2025

★★★★★ 5/5

Google

I had the opportunity to meet a well mannered, professional and with a great personality - Kayla has a cheerful attitude that inspired me greatly. She is willing to help and went extra miles to satisfied her client. She broaden my knowledge and impacted me with ideas about property that I will forever appreciate. Thank you so much Kayla... much, much appreciated. Keep it up sky is your limit.PositiveResponsiveness, Quality, Professionalism, Value

Oluwaseyi · 23 October 2021

★★★★★ 1/5

Trustpilot

The worst and the most disgusting…

The worst and the most disgusting service ever! They agreed with a young lady and her elderly parents on my property for renting even though I had rejected the application.

AG · 18 April 2026

★★★★★ 5/5

Trustpilot

Great experience overall

Great experience overall, especially from Ciara Ryan

Stephen · 21 September 2026

★★★★★ 1/5

Trustpilot

I would strongly caution anyone against…

I would strongly caution anyone against using Foxtons when purchasing a property. Our experience was deeply disappointing and handled with a complete lack of professionalism, integrity and basic transparency.

Alexandra · 21 April 2026

★★★★★ 5/5

Trustpilot

Staff excellent

Staff excellent. Lots of way communication.

Alan · 21 September 2026

★★★★★ 1/5

Google

I used Foxtons Hackney to sell my flat. They drew me in with advice to sell the flat with far higher a price than was achievable, they followed this up with poor communication, poor service and creating a seriously unproductive relationship with the buyer. I was passed round the houses with who was looking after me and despite finally getting things over the line, I believe their misrepresentation of the facts led to a lower price being achieved in the sale. Finally they couldn’t even reply within their prescribed timelines for an official complaint. Overall unbelievable considering the price they charge. I would not recommend them to anyone, even if you think their size might result in a quick sale.

Jonny · 22 September 2024

★★★★★ 5/5

Google

It’s been a few months we’ve been looked after by Kayla and she’s always been very professional and organised keeping us up to date and moreover very friendly and positive. Buying is a difficult process as what we’ve been through, however we feel ourselves very luck to have her by our side and highly recommend her to anyone looking to buy.

Ugur · 23 October 2022

★★★★★ 5/5

Google

I recently needed some advice regarding what to do with one of my buy to lets in Hackney Central regarding the 3% stamp duty increase in April. Mr Chris Manderson was extremely helpful as he was very knowledgeable about the impact this will have on my situation. I went into the branch with mixed feelings about Foxtons, I was told they were extremely aggressive and to stay well clear of them. I saw an element of that but only in the right areas, after speaking to Mr Manderson I was 100% positive that they will get the job done and to the highest standard. I would highly recommend giving Foxtons my business and when I am ready the first person I will be calling will be Mr Manderson.

Nicholas · 24 October 2016

★★★★★ 5/5

Google

We started looking for flats to buy in Jan 2015 and registered an many estate agencies in the area. I feel really lucky that we met James Teulon at Foxtons, as he was by far and away the most professional, attentive, and helpful estate agent that we worked with, and probably the reason that we found our dream flat. He listened to all of our specifications and would immediately let us know when something came up that we might like. I think he must have been instrumental in getting us the place we eventually made an offer on, as the former owner initially said no and then changed her mind. We couldn't recommend James more!

Alisha · 24 October 2016

★★★★★ 5/5

Google

When I was preparing to put my flat on the market in July 2015 I spoke to a neighbour who wasn't happy with Foxtons' service and I also found out that Foxtons (in a joint sale with another estate agent) had mis-priced a flat round the corner from my flat. However Foxtons gave the highest valuation on my flat and I decided to try them anyway. For the sale of my flat Foxtons turned out to be very good. Initially I thought their valuation was too high - but as things turned out the valuation proved pretty accurate. My main contact at Foxtons was James Teulon. He was very good. He always returned phone calls and emails promptly. I was in a (short) chain. James often kept the various parties informed about what was happening and tried to keep things moving forward. James communicated efficiently between me and the man buying my flat. There were various delays (none of them caused by Foxtons) and James was always helpful in trying to move things on. I was concerned that my buyer might offer a reduced price once he had a valuation or survey done. James said that he didn't think the price would change and he turned out to be correct. James printed out documents for me when my printer broke down. I have forgotten some of the details now (the sale completed in December 2015) - but as I said James was very good.

Chris · 24 October 2016

★★★★★ 5/5

Google

I've worked with Michal from letting department for a couple of years now. It has always been a pleasure to work with him. Professional, nice, first class letting service, always reachable, and always helpful! Never has a problem with tenants that Foxtons introduced, always pay rent on time, look after the property, and no mess. For various letting agencies I've worked in the past, Foxtons is the most professional and the best I have to say, although Foxton'sfee is a bit high, but worthy the service and the quality of tenants they find for me. I would strongly recommended Foxtons and definitely highly regard Michal's service!

L · 24 October 2016