Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend Courtney's for anyone looking to sell/purchase a property. I recently purchased a flat and Sanjiv was fantastic throughout the whole process. From the intitial viewing, the offer process to helping chase solicitors through to completion, the service was 5 star!
Darren · 26 October 2016
Agent replied · 24 October 2024
Thank you very much for your kind review Darren. It is greatly appreciated. It was a real pleasure helping you with this purchase and we wish you many happy years in your new home.
Kind Rgds,
The team at Courtneys.
★★★★★ 5/5
GoogleAs a first time landlord in 2014 on a buy to let property, we approached Courtney’s. I guess it’s only human instinct to get a 2nd or 3rd opinion but with Courtney’s they delivered as per they mentioned and we looked no further. We are grateful to Courtney’s for finding us such pleasant tenants whom are still in occupancy. Thanks again for the professionalism, being transparent and all of the ‘behind the scenes’ background checks. You really have set the bar high within your industry and we hope we can do more business in the near future.
Murad FamilyPositiveResponsiveness, Quality, Professionalism, Value
Gok · 25 October 2021
Agent replied · 24 October 2024
Thanks for your lovely comments Mr Murad. It means so much to us here at Courtneys. We wish you and your lovely family all the best going forward.
The Team@Courtneys
★★★★★ 5/5
GoogleQuick and quality service.
Tim and Lauren have been on top of everything. I requested a viewing with 2h notice, as I was leaving the city for 10 days for work, and they made it happen. Super grateful as the flat was exactly hat I was looking for. I suggested a house improvement, on top of some maintenance works they were already taking care of, and they met a deal with the landlord within a couple of days.
They have been taking care of the flat that I'm renting for many years (which is already a good sign). They are responsive, friendly, and excellent at communicating.PositiveResponsiveness, Quality, Professionalism, Value
Núria · 25 October 2021
Agent replied · 24 October 2024
Hi Nuria. We are most grateful for your wonderful comments regarding our service and we will work hard to maintain the level you have been impressed with.
The Team@Courtneys
★★★★★ 5/5
GoogleThese guys are superb.
Prompt, professional, kind, courteous and honest. Tim showed us a round our place and was knowledgeable, we put an offer in straight away and the whole process was fast, efficient and easy. Even when i asked some last minute questions they were quick to respond (even outside office hours).
Legit couldnt be happier with the place and the job they've done. Would highly recommend them to help you find a place.
Especially considering we experienced the other end of the scale with another estate agents a few weeks before so we've seen how much better Courtneys are to their competition.
Thanks guys,
Steve - one happy tenant.PositiveResponsiveness, Quality, Professionalism
Steve · 25 October 2021
Agent replied · 24 October 2024
We thank you kindly for your lovely review Steve. It was a real pleasure dealing with you both and we are happy that we could be of assistance to you after you had been let down.
The Team@Courtneys
★★★★★ 5/5
GoogleGreat experience and customer service with Courtneys. Tim was our point of contact who was lovely, professional and friendly. He was very organised and on it when it came to the contracts and logistics side of things. Highly recommend.
Nia · 26 October 2019
Agent replied · 24 October 2024
Thanks a lot for your lovely recommendation Nia. It is greatly appreciated. You were both a pleasure to deal with and we hope you have settled in well into your lovely new home.
The Team@Courtneys
★★★★★ 5/5
GoogleThe team at Courtneys provided exceptional service from the moment we stepped into their offices in search of a rental property. The agents were both very personable and genuine and treated us with such great respect. Communication was clear and honest from the outset and continued throughout the process. We are most impressed by the level of professionalism and integrity the Courtney's team possess and highly recommend doing business with them.
Stephanie · 25 October 2022
Agent replied · 24 October 2024
Hi Stephanie, Thanks for your lovely review. We are glad you are happy with our service and we wish you and your family all the best in your lovely home. The Team@Courtneys
★★★★★ 5/5
GoogleI've been using Courtneys to find tenants for my flat for 10 years. Tim is easy to deal with and can think outside the box. He is great at managing expectations too and always gives a realistic picture of the market.
Jill · 26 October 2017
Agent replied · 24 October 2024
Thank you for your very kind words Jill. It has always been a pleasure helping to find you good quality tenants. We wish you all the best.
The Team@Courtneys
★★★★★ 5/5
GoogleEfficient, punctual & courteous service (by Tim) led to a relatively stress free experience. I would definitely recommend Courtneys and especially Tim.
Shahid · 25 October 2022
Agent replied · 24 October 2024
Your kind words mean a lot to us here at Courtneys Shahid. Thank you.
The Team@Courtneys.
★★★★★ 5/5
GoogleWe have met so many estate agencies in 3 years that we can highly recommend Courtneys Estates. It's definitely the best one.
They take of you, they are very responsive and dynamic. Everything is clear and well managed.
Thanks for all!!
Emilie · 26 October 2016
Agent replied · 24 October 2024
Thank you for your most kind words Emilie & Julien. It was a real pleasure to be of service to you regarding your new tenancy. Kind Rgds, The team at Courtneys.
★★★★★ 5/5
GoogleCourtney's were great from start to finish. They kept me in the loop with every development and made themselves available on short notice to view properties and discuss any issues. Tim and Aleesha were a pleasure to deal with.
Ciaran · 26 October 2018
Agent replied · 24 October 2024
You too were a pleasure to serve Ciaran. Thanks for your lovely words. All the best in your new home.
★★★★★ 5/5
GoogleGreat estate agency, we have been very lucky to have Tim as our agent. Renting in London is extremely stressful, and Tim was always nice, calm and dedicated during the entire process.
Manuela · 27 April 2024
★★★★★ 5/5
GoogleWe are renting a flat from Courtney's, and Tim has being an amazing person. Helped and kept contact during all the process also on the moving date. Really good service. Thanks Tim.
Katllen · 25 October 2020
Agent replied · 24 October 2024
Hi Katllen, Thanks for your lovely words. It is greatly appreciated. We wish you both all the best in your lovely new home.
★★★★★ 5/5
GoogleWe live abroad so when our tenant left us high and dry, we hired Courtney's to rent out our apartment for us. They were highly professional but also with very helpful and friendly - providing invaluable advice and contacts to get our place back in shape and up to market standard. They also always ensured everyone who needed access to our apartment had it promptly. And, finally, they found us two lovely tenants. Couldn't be happier or more appreciative. Highly recommend.
Barbara · 25 October 2020
Agent replied · 24 October 2024
Thanks for your lovely review Barbara. It was a pleasure for us to find good quality tenants for your lovely flat. Perseverence pays off!
Kind Regards,
The Team@Courtneys
★★★★★ 5/5
GoogleBeen dealing with Courtney's Estates for over 10 years, managing our property on Kingsland Road which consists of x4 apartments & also a commercial shop premises. They have been in the area for many years and are well positioned in the market place to understand the property values of the local & surrounding areas in terms of lettings & sales. They are very thorough, honest & informative and will give you realistic values based on location ,size & condition of property in order to avoid unnecessary lengthy voids. Tim,the Director of Courtney's, will most of the time deal with the Landlord's directly, so you can be assured of a personal & caring service from someone who has been in the business for many years. Keep up the good work Courtney's.
Regency · 25 October 2020
Agent replied · 24 October 2024
Thank you Regency for your very kind words. It means so much to us as a team. It has been our pleasure to manage your properties efficiently over the years. We look forward to continuing this service for many years to come.
The Team@Courtneys
★★★★★ 5/5
GoogleVery speedy, efficient rental of a flat through Courtneys. Sanjiv was incredibly helpful and responsive to all my queries and made the process the easiest rental I've taken in 12 years of living in Hackney, thoroughly recommended.
Eleanor · 26 October 2016
Agent replied · 24 October 2024
Thank you for your kind words Eleanor. It was a real pleasure to be of service to you regarding your new tenancy.
Kind Rgds,
The team at Courtneys.
★★★★★ 5/5
GoogleTim and his team made our first time purchase very easy and where on hand with any issues we had could do recommend them enough!PositiveProfessionalism
Theo · 25 October 2021
Agent replied · 24 October 2024
It was a pleasure dealing with you Theo. All the best in your new home!
The Team@Courtneys
★★★★★ 1/5
GoogleDespite what Tim states below, they offered us an extra year at a reduced rate (clearly we were good tenants). The one star review is as a result of a classic attempt to make up exit charges for tenants - £60 for cleaning an empty freezer drawer. Good for landlords bad for tenants!
Dom · 25 October 2023
Agent replied · 24 October 2024
Despite what Dom states above, he and his partner Kate Kerr failed to clean the flat to an adequate standard upon vacating so we had no option but to engage our own cleaners. They moaned at their reasonable cost for this so in good faith, we persuaded our cleaners to reduce their fee (which they begrudgingly agreed to).
Goodbye Dom and Kate. 👋🏼
★★★★★ 5/5
GoogleFantastic agents not afraid to put in extra work. The agent was incredibly patient and ridiculously good natured when I was 45min late to our first viewing. Courtneys were also willing to put the extra work in for a corporate tenancy. Without their willingness to go the extra mile, we wouldn't be in a home that meets all our needs and more. Thank you Courtneys!
Benjamin · 25 October 2022
Agent replied · 24 October 2024
Thanks for the lovely words Benjamin. We are so happy to have moved you into your lovely new home within the agreed timeframe. We wish you and your family all the very best.
★★★★★ 5/5
GoogleGreat team there ! Finally an agency managed by humans vs others that are only focused on making the most commissions. I entered by chance in the agency, described what i was looking for and within 10 min, they had one idea for me which was a flat not yet on the market. It worked perfectly... So we signed the tenancy agreement within 2 weeks. As they manage the flat , they are very reactive to fix things (e.g. I had a leakage on day one, which was fixed within 3 days)... So all in all, great team, very professional and humans above all ! Thanks a lot for a great work !... Next time will be when I search for a flat to buy ! Best, Moana
Moana · 26 October 2019
Agent replied · 24 October 2024
Thank you for your very kind words Moana. We wish you all the best in your new home and we look forward to being of service going forward.
The Team @ Courtneys
★★★★★ 5/5
GoogleTim and the team were great with us when we moved into our new flat. Would highly recommend their services.
Max · 13 September 2024
★★★★★ 5/5
GoogleI would thoroughly recommend Courtneys to anyone looking to let a property. Everything was dealt with quickly and efficiency and Tim and Aleesha were very thorough and gave really helpful advice.
Emily · 26 October 2019
Agent replied · 24 October 2024
It was also a real pleasure dealing with you both Emily. We loved your organisation and can do attitude when it came to preparing your flat for the tenancy. Thanks for your most kind words regarding our service. It is greatly appreciated. We wish you both all the best in this next chapter of your lives.
The Team@Courtneys
★★★★★ 5/5
GoogleThanks Sandro and Tim. It was a pleasure dealing with you during our hunt to find our new place. Very responsive and professional!PositiveProfessionalism
Casey · 25 October 2021
Agent replied · 24 October 2024
Thanks Casey. You too were lovely clients to deal with. We wish you both all the best in your gorgeous new home.
The Team@Courtneys
★★★★★ 5/5
GoogleTim and his lovely team at Courtneys have been letting our house for the last 5 years now and we are continuously satisfied with their all round service from securing top quality tenants, vetting and referencing them and helping us to prepare the property all whilst regularly keeping us updated. A top quality service that is well worth their fee. Thank you Courtneys.
Alp · 25 October 2022
Agent replied · 24 October 2024
Thanks again for your lovely 5 star review Alp. We wish you all the best going forward. The Team@Courtneys.
★★★★★ 5/5
GoogleCourtneys is by far the best agency I have dealt with here since in London, the agents have been extremely careful, helpful and collaborative through all the process. In particular, communication was always really quick: they have been always available and immediate in their answers to any of our needs.
Simone · 25 October 2023
Agent replied · 24 October 2024
Hi Simone. It was lovely dealing with you both and we look forward to continuing to be of service to you throughout your tenancy.
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