Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotIt’s my absolute pleasure to recommend…
It’s my absolute pleasure to recommend Accommodation.co.uk From new customer onboarding to eventual management of the property. In this regard, Richard deserves nothing but praise for going the extra mile to ensure that the tenants are happy, the property is managed and issues are resolved. Thanks Richard for always being available and taking of initiative and when I am not available to do so. Your service is much appreciated. I have no reservation in awarding this 5 star rating.
MR · 30 January 2024
★★★★★ 5/5
TrustpilotAccommodation is the agent for our…
Accommodation is the agent for our property Barking Riverside and Richard is the person with whom we always be connected.He the best at his job and always there for us to resolve the queries.Thank you so much for your help Richard as always.
Rohan · 21 July 2025
★★★★★ 5/5
TrustpilotAmazing service! Amun is the guy!
Amazing service! Amun has gone above and beyond to help in finding me tenants and getting them in as soon as possible. As well as it moving along quickly, Amun is very very resourceful and has helped time and again to find solutions to any issues that came up in the process! Costs are also really reasonable. I will definitely be working with Amun again in my next property purchase.
Ore · 12 July 2024
★★★★★ 5/5
TrustpilotA highly reliable property management…
A highly reliable property management company offering a genuinely hassle-free experience and consistently exceptional service. A special mention must go to the property management team, expertly led by Scott, whose professionalism, responsiveness and attention to detail really stand out. Highly recommended!
Khaqan · 4 September 2026
★★★★★ 5/5
TrustpilotSuperb service from Aaron
Aaron was very efficient securing us a new tenant. He lined up multiple viewings in the same day, to drive up interest, and kept me informed throughout.He was able to provide a good steer on the price to ask and what decoration works were required in the flat. He was our eyes and ears and negotiated the new contract very well.And he's such a friendly, engaging person, that he made the whole process very pleasant.Would highly recommend his services!
Liz · 29 December 2023
★★★★★ 5/5
TrustpilotDan at Accommodation is excellent
Dan at Accommodation is excellent. He's all over the detail and works really hard to get both the best Tennant and also the right money. Have used Dan three times now and will continue to do so in future. Highly recommend.
CHRIS · 31 August 2026
★★★★★ 5/5
TrustpilotAbove and beyond to find the right tenant
Landlady experience, I was allocated Aaron Short for the rental of my house, I had once lived in. So, 1st time landlady.I was informed of all applications of potential tenants and progress at every step. Aaron discussed options and helped me decided on finding the right tenant. Sometime reassuring and supporting me when I being sentimental or unsure.I felt in control of who I wanted as my future tenant.Aaron was respectful, friendly and very knowledgeable on the rental market. I would definitely be more than happy recommend Aaron and Accommodation.co.ukThank you Aaron for your help, support and some long/late hours you worked to achieve the best outcome. ABOVE and BEYOND.
Louee18 · 27 October 2023
★★★★★ 5/5
TrustpilotGabriella Robert’s has been amazing
Gabriella Robert’s has been amazing, so helpful and amazing! Answered every question I’ve had, replied promptly and just been lovely to speak to. Such a lovely lady, very professional. Would recommend 100%
Kylie · 16 October 2026
★★★★★ 5/5
TrustpilotDan Butcher thank yous
Dan Butcher has made navigating the rental market so much easier. His kind mannar, proactive and positive energy coupled with his in-depth knowledge of renting houses and understanding of my unique situation, has allowed me to feel calm and positive throughout the whole rental experience. I highly recommend Dan, his professional, fantastic communication and attention to detail makes him a person to trust. Thank you Dan, I have so much appreciation for you.
Sarah · 29 February 2024
★★★★★ 5/5
TrustpilotExcellent Service and a Smooth Rental Experience
I had a very positive experience during my stay at Wilde Apartment and was extremely satisfied with the service provided by Accommodation.co.uk. The customer service was excellent, and communication throughout the process was always clear, friendly, and efficient.
Selin · 1 September 2026
★★★★★ 1/5
TrustpilotTerrible Experience trying to View a Property
Booked an open house viewing through an automated service on their website at a property in Edinburgh. After traveling hours to the city when we arrived at the property there was no landlord or estate agent to be seen and after knocking on the door of the property a resident answered who had no idea about any viewing!
Andrew · 10 April 2026
★★★★★ 5/5
TrustpilotChelsea is very good
Chelsea is very good, interested and concerned about her clients, understanding. Helpfull and bothered.
She is also a really nice lady.
Martin · 8 January 2026
★★★★★ 1/5
TrustpilotContractors stay clear of these scammers.
I carried out an energy assessment at one of their properties in November and still not been paid. The agent rarely answers phone and fobs off that doesnt have landlord details. You will never get a reply from an email from accommodation.co.uk or an answer on the phone regardless of which number option you select. Contractors stay clear.
Philip · 11 June 2025
Agent replied · 6 October 2026
Hi Philip,
Thank you for taking the time to speak with me today. I’m glad we connected after my previous emails and calls.
Just to confirm: the property was let under a tenant‑find only arrangement via our local agent, Sammy Taylor.
Accommodation.co.uk did not manage the property and your company was recommended by Sammy. My earlier email offered to pay your invoice in full to get this issue resolved, but you confirmed you’d prefer not to get paid and deleted my email.
Thankyou for your feedback, we’ll ensure contractors are better informed about payment routes in our tenant‑find only service moving forward.
Thanks again for your time.
Best regards,
Scott George
★★★★★ 5/5
TrustpilotBeing a first time landlord
Being a first time landlord, this process was all new to me. Everything was explained and the process was smooth. Great service from start to finish and couldn’t recommend Accommodation.co.uk more. My property Manager Richard has also been fantastic
Heather · 13 July 2025
★★★★★ 5/5
TrustpilotThe lettings team really do go above & beyond - thank you Helen!
The best letting agent we’ve had the pleasure of working with to find our new home! From day 1, Helen supported our need for virtual viewings, had almost instant positive communication when there were delays to our move in and was a welcoming face when we first stepped foot in our new home - having worked with multiple letting agents over the years, we can hands down say accommodation has been the best experience we’ve ever had - thank you Helen!
Lizzie · 8 September 2023
★★★★★ 4/5
TrustpilotI have received excellent service from…
I have received excellent service from accommodation.co uk throughout my stay. In particularly their agent Kully Bains.
She is very proficent at her job, always making time to deal with any issues that may arise.
Highly recommended!
J.langdale · 3 September 2026
★★★★★ 5/5
TrustpilotNothing but a great experience using…
Nothing but a great experience using these guys, they always liaise quickly between me (the tennant) and the landlord and any issues are always solved and communicated quickly.
Thanking Chelsea for her help so far.
Brian · 15 September 2026
★★★★★ 5/5
TrustpilotChelsea Tancred is professional and…
Chelsea Tancred is professional and always responds to any issues/queries I have related to the property I am staying in. Overall, pleased with the service which I have been using for 2 years.
Hassan-Ali · 9 September 2025
★★★★★ 5/5
TrustpilotExcellent
Very smooth process when transferring property management company. Gabriella was quick to action the points I had. Would highly recommend.
Marc · 8 January 2026
★★★★★ 5/5
TrustpilotOUTSTANDING SERVICE FROM DAN BUTCHER
Having been disillusioned with previous letting agent I decided to look online & found accommodation.co.uk. They referred me to the local rep for Leeds who was quickly in touch & after speaking with Dan I felt confident to proceed. He got my house let on the first viewing & everything ran smoothly up to recent completion. I am hard to please but Dan has exceeded my expectations & I’ve already recommended him to another local landlord. I could go on but others have already said how conscientious Dan is that is highly deserved. Keep up the good work Dan & thanks again for a great service. I’ll certainly be in touch again when needed. Linda Green :-)
Marny · 3 August 2023
★★★★★ 1/5
TrustpilotI had a very disappointing experience…
I had a very disappointing experience with this agency, particularly with an agent named Brooke. She scheduled an appointment with me and then canceled it several times. Each time I adjusted my schedule to accommodate the new appointment, only to have it canceled again without a valid reason. This pattern of behavior shows a lack of professionalism and respect for clients' time. I expected better service and reliability from a professional agency. Unfortunately, my experience has left me feeling frustrated and let down. I hope they can improve their scheduling and communication practices in the future.
Ahmad · 11 July 2024
Agent replied · 29 December 2024
Hi AhmadThank you for your review, we are sorry to hear of your experience which has not lived up to our usual high standards.Following an internal investigation, we have found that the valuation appointment was booked by accident during a period of annual leave for our agent. We have since improved our systems to display better these periods to our scheduling team to avoid such instances again in the future.We wish you the best of luck with your rental.Kind regardsAccommodation.co.uk
★★★★★ 5/5
TrustpilotWoolwich, London
Honestly, this whole process has been FAULTLESS! We have never experienced such an efficient company, and we feel so happy to know we are leaving our home in such good hands. George has been absolutely exceptional. He has such amazing knowledge about our area / property management in general, and he has guided us through the whole process. Everything was done so smoothly, quickly, and we were updated every step of the way. We highly recommend Accommodation, and George of course, you won't be disappointed!
Sophie · 28 July 2023
★★★★★ 5/5
TrustpilotGood and responsive agent
Dan was a great agent- from initial inquiry to arranging the viewings there was great communication (responsive and efficient). Great showing of property very informative
S · 15 November 2025
★★★★★ 1/5
TrustpilotAwful agent services
False promises on replacing a broken sofa and deep cleaning before moving in. Delayed response to maintaining requests. Failed to provide move-in meter readings. Cannot provide a building fob one month after moving in.
Yu · 11 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.