Trusted Agent profile · Hackney

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Accommodation.co.uk Hackney reviews

4.7

★★★★★ Excellent

845 reviews across 2 platforms

Hackney, N1 6DX

Accommodation.co.uk's office in Hackney is rated 4.7 out of 5 across 845 reviews on two platforms.

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1.0 / 5

2

Reviews on Yell

This office

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843

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great customer service

Myself and my partner registered interest in a rent to buy apartment. We were back and forth communicating with Barbara and Brooke regarding this. It was quite a lengthy process for us due to changes in work and documents being out of date. However, Barbara and Brooke continued to push for us. They went above and beyond to get us in to the apartment we wanted and we will be forever grateful! They are both lovely people who were delighted to give us the good news that we had been waiting for. We cannot thank them enough for everything!

Sheona · 1 March 2025

5/5

Trustpilot

A thoroughly pleasant experience.

A thoroughly pleasant experience. Thanks to the speed and competence of accomodation.co.uk and of the local agent Andy Davies of Swansea, my property was let out within a week of advertisement and, most important, to the kind of tenants I wanted. Prior to that Andy and I had discussed matters thoroughly, he and his wife Kath visited the property and pointed out things that had to be fixed, having in mind both my own interests and the tenants' protection.

Ioanna · 14 March 2025

5/5

Trustpilot

Very good and attentive

Dan was fantastic. It was our first time moving and as we were moving into the city centre and competition for properties was extremely high it was proving difficult with some inattentive agents. Dan was so transparent throughout the viewing and offer stage so we knew where we were at. Once we’d had our offer confirmed he was incredibly helpful, gave us all the information we needed and got back to us on any queries very quickly without having to be chased. Would definitely recommend using as a landlord or a renter for quick and efficient service.

Josh · 18 August 2021

5/5

Trustpilot

Great chap, great service and great tenants

After having a bad experience with my previous agent, I won't mention their name but they are well known and the name starts with an 'F', I decided to try another agent. After meeting with several agents, along came David Conti from Accommodation. What a breathe of fresh air! Straight away I knew I wanted to go with David and Accommodation. He made me feel at ease and you can see he has a genuine interest in what you have to say and was very knowledgeable.From start to finish, David was there throughout the whole process. He even helped me on his day off as I couldn't get into my property and he travelled up to let me in. The tenants he has found are superb and the service has been first class from start to finish. I highly recommended David at Accommodation and he will be my go to agent from now on.

Robert · 18 August 2021

5/5

Trustpilot

Excellent service with Dan !

It's really rare that I write reviews but my recent experience with Dan has been absolutely perfect! Dan was extremely helpful from start to finish! He was very informative and available anytime to answer any questions I had. After I briefly explained the issues with my previous accommodation, Dan was very empathetic and understanding. He helped me find a place where I'm truly happy I would 100% recommend Dan and Accommodation.co.uk to anyone!

Kamila · 5 August 2022

5/5

Trustpilot

Amazing

Myself and my partner are first time renters coming from Student accomodation, we were worried that we would not find a place in time until we checked with Accomodation, they booked me a viewing 2 days after calling and signed the contract within a matter of days, Alicja has been with us all the way answering any questions and concerns and even fought for us to have a Cat when the landlord was reluctant. We signed for 1 year but we are sure we will be staying for longer.

Danny · 19 July 2021

5/5

Trustpilot

I rented a property in Birmingham for 3…

I rented a property in Birmingham for 3 years. Chelsea, my property manager, was consistently proactive and responsive. Whenever issues arose, she was prompt to help and kept me informed. Any resolutions were carried out smoothly. Sammy, my lettings agent, was friendly and approachable. She made inspections and routine checks straightforward and stress-free. Overall, both provided a fantastic experience, would recommended.

Nathan · 24 September 2025

1/5

Trustpilot

They'll tell you what you want to hear…

They'll tell you what you want to hear but will do the opposite on your backs- do not trust them

Jorge · 22 August 2026

5/5

Trustpilot

Dan Butcher and Acommodations are great!

I was extremely impressed with Acommodations and the professionalism that I experienced throughout. We were able to book out viewing with a simple click and select our time slot. Dan Butcher was the agent assigned to us and he was an absolute gem! So personable and professional at the same time. He would answer our questions even at 7pm at night! I only have great things to say about Dan!

Josie · 17 November 2022

5/5

Trustpilot

Very helpful !

We recently signed for a property in Liverpool. The turn around was extremely quick. Helen was always so happy to help. Very quick with responses. Made the whole processes a lot smoother and a lot quicker. Zoe was also very friendly when viewing the property!

Bethany · 27 July 2024

1/5

Trustpilot

They are a pain to deal with

Not very professional. 'accommodation.co.uk has flagged your review for containing defamatory content.' They tried to take down my review.

Nogonnasay · 22 December 2025

Agent replied · 25 December 2025

Hi Nogonnasay, Your review was flagged as it does not include any specific details. Unfortunately, without further information, we’re unable to investigate the matter. If you would like to discuss this further or provide additional details, please feel free to contact me by phone or email: scott@accommodation.co.uk 0161 768 5355 Kind regards, Scott

1/5

Trustpilot

Appalling customer service

I have been a tenant of Accommodation Lettings since December. I pay my rent on time and look after the property. Since moving in I have had to chase repeatedly for various issues to be resolved, which wastes both my time and the staff’s. Most recently I have been told two separate dates for a visit to sort out a maintenance issue and on both instances, no-one has shown up. Appalling customer service.

Gareth · 5 May 2025

5/5

Trustpilot

Reliable and helpful service

I’ve been with Accommodation as a landlord for quite a few years. Scott and Richard have been my main point of contact and they have always provided me with a reliable service with good updates. I’d recommend them!

Tom · 9 April 2026

3/5

Trustpilot

Company is good - referencing agency they use is not

Company is really quite good - the local partner I was in contact with was better than anyone else I had met. Unfortunately ‘Canopy’ the referencing company they use is not. Found it very difficult to satisfy them, despite me working for a big professional services firm they needed to know every last detail. For the guarantor it was hell, they request access to your bank account, 3 years prior statements etc. Also said their affordability was £300 when they earn over £100k… so incompetence maybe? Either way it’s not a great service. Oh, and they also sell your data to third parties so expect calls from random companies selling you stuff.

Ryan · 7 May 2021

5/5

Trustpilot

We have engaged accommodation.co.uk to…

We have engaged accommodation.co.uk to help rent out an HMO recently. It's service is fantastic. Dan was particularly helpful and efficient. He always responded to our questions promptly and provided us most helpful information clearly. He followed up with interested tenants thoroughly and communicated efficiently with us all along. Accommodation.co.uk keeps us informed of the procedure and process timely. We are very satisfied with the services of accommodation.co.uk and really appreciate the attitude and performance of Dan and their systems. Won't hesitate to recommend accommodation.co.uk to others. Keep up your good work.

Fun · 27 April 2021

4/5

Trustpilot

Found me a tenant quick

Found me a tenant quick , Sammy is very helpful she’s a asset to the company

Damian · 12 August 2025

5/5

Trustpilot

I booked an appointment online

I booked an appointment online. Within a few hours I had George Quinn calling me and scheduling. Within a few days he came round, told us what our options were. Even was able to take professional photos of the house. Within a few days the documents were drafted and ready to sign. Images and info uploaded to all major websites. We had an open day and a had multiple visits and found the suitable tenants. George was friendly, reliable and always answered our questions and queries. Would 100 percent recommend George as your estate agent.

Nick · 17 April 2021

5/5

Trustpilot

Property in Newcastle

My wife and I were looking for a place for a short-term lease. We only had less than two weeks to find a flat. Accommodations.co.uk were not only very polite and time-efficient, they also were very understanding in terms of our situation. We worked with Scott George who was extremely professional, well-mannered and experienced, but most importantly, he was very quick and kept to his word.Definitely felt supported along the entire journey. Would wholeheartedly recommend this agency to others. Well done, guys!

Andrey · 3 April 2021

5/5

Trustpilot

Sammy Taylor I can’t recommend enough!

Sammy Taylor I can’t recommend enough!! From the first valuation this agent had extensive knowledge of the current market and handled the listing promptly, nothing was too big of an issue for her. Within 3 weeks she found us the perfect fit tenants for our property and I couldn’t fault how smooth the whole process was for her and the team at Accommodation Lettings. Thank you again Sammy

Carly · 24 June 2025

5/5

Trustpilot

Thank you, Richard and Hayley!

Richard and Hayley were very helpful and prompt over a two-year tenancy. Strongly recommend their services.

George · 5 August 2025

5/5

Trustpilot

First Time Made Easy

Being a first time landlord, the team at Accommodation.co.uk were extremely helpful in guiding me through the required end to end rental process. They kept me up to date at every stage and secured me a great tenant. Brooke and Paulina were a pleasure to work with and the communication from Scott, my property manager, has been outstanding. I would highly recommend Accommodation.co.uk services to all other landlords.

Mr · 7 December 2022

5/5

Trustpilot

Excellent service

Accommodation UK rent out flat out for us. They are efficient, helpful and everything is made easy. Richard in particular communicates well and sorts out any problems. Their advice has proved to be completely trustworthy.

Mrs · 25 April 2026

5/5

Trustpilot

Imagine coming as a newcomer

Imagine coming as a newcomer in this pandemic crisis with your family and children in a city where your flat is ready for you! I was able to finalizing the contract remotely. When I arrived to Manchester, I wasn't worried about getting flat. It was an amazing service and team. They reply emails very fast. They are truly professional team. They showed me the flat before I come and after I came, it was exactly as described. I would like to thank Mrs. Brooke for her support and swift email replies. 5 stars for this company.

BA · 2 February 2021

5/5

Trustpilot

Accommodation.co.uk is the UK's best agent

I stumbled across Accommodation.co.uk on Rightmove, after being let down by several short-term let providers; I was very sceptical. I dealt with Scott G, the application processes was quick, easy, smooth and over in no time. Throughout my stay I had no issues, but Scott still checked in with me various times to make sure everything was okay.When it was time to leave, my courier let me down. I needed to extend my stay by a few days even though I had agreed a move out date. Scott went out of his way and sorted this out for me very quickly, it saved me alot of hassle and money; the alternative was to move into another apartment and pay the nightly fee! Finally, my deposit was returned in record time. I can't recommend this company enough and would use them again for sure! Scott also needs a raise/ Promotion.

Sol · 22 January 2021

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