Trusted Agent profile · Guildford
Verified
★★★★★
2,554 reviews across 2 platforms
Guildford, GU1 9DP
The Partnership's office in Guildford is rated 4.7 out of 5 across 2,554 reviews on two platforms.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotThe Partnership were excellent
The Partnership were excellent at making sure we completed on our home before Christmas. I would highly recommend them.
Dear Jodie,Thanks so much for your review. Delighted you had a such a great experience with Nabil and the team and that we managed to get your purchase through before Christmas. Grateful for your recommendations and always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotAmazing service.
Everything we requested was done so professionally and so fast it was amazing will definitely be using them again if we ever move.
Dear Samantha, Thank you so much for your review. Delighted to hear you had such a good experience with us. Always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotLoved their online portal that…
Loved their online portal that streamlined communication effortless with weekly updates and quick responses from the team. Would highly recommend.
Dear AnnabelWe are so pleased to hear that you like our online portal, as well as the weekly updates provided, Michelle and the team, will be thrilled to hear it. Thank you so much for your review and grateful for your recommendations. Tracy HollandMarketing Manager
5/5
TrustpilotWe had a fantastic experience with 'the …
We had a fantastic experience with 'the partnership limited' . Everyone in the team has communicated with us so well and in timely manner with efficiency.We recommend them definitely for conveyancing.
Good morning Mr BoyapatiThank you so much for taking time to leave us a review. I am delighted that your experience with The Partnership has been so positive . I will make sure to pass your feedback on to your team.Do keep in touch and let me know if I can be of any further assistance to you.Kind regardsChantal
5/5
TrustpilotExcellent service
Nabil + team were excellent and very helpful all the way through.
Thank you so much for your great review, Jake. Delighted you had such a great experience with Nabil and the team throughout the process. Always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotWe were kept informed every step of the…
We were kept informed every step of the process. Staff were quick to reply to messages. The weekly updates were useful
Dear Dee,Thanks so much for your review. So pleased you had such a great experience with Oli and the team and found the weekly updates so useful. Always happy to help.Tracy HollandMarketing Manager
5/5
TrustpilotWe received great service from…
We received great service from beginning to end and were always kept up to date with the whole process.
Thank you Carol for your lovely feedback. It really is a team effort from Rishi, Manisha and Neera on your case - looking forward to your completion in the new year.Tracy HollandMarketing Manager
5/5
TrustpilotExcellent service,would reccomend.
5/5
TrustpilotHouse sale
Extremely responsive to any enquiries Great portal to access paperworkMekael was very professional and supportive throughout Would definitely use again
Dear Sarah,We are so pleased you had such a great experience with Mekael and the team and felt supported throughout. Thank you so much for your review, always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotExcellent service
“The Partnership” has handled my case very smoothly without any concerns. Many thanks to them.
Thank you for your lovely review, Ariful.Delighted you had such a great experience with the team. Always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotReally good service
Really good service. Clear website and always responded to queries promptly.
Thank you so much for your review, Simon.Really glad to hear you were happy with the service you received and that you liked our portal. Helen and the team will be pleased. Always happy to help.Tracy HollandMarketing Manager
5/5
TrustpilotExcellent Service
It was an amazing experience to work with Partnership, the system is so easy to use and the staff is very friendly and helpful.
Dear Selim, Wonderful to hear that you had an amazing experience and so pleased that you found the portal easy to use, and the team, friendly and helpful. We are always striving to give our clients the best service possible and I'm glad to see this was the case. Tracy HollandMarketing Manager
4/5
TrustpilotVery Helpful
Very happy with the service. Good communication throughout the process and online portal very useful and easy to use.
Dear Oliver,Thanks so much for your review. Nicole and the team will be delighted you had such a pleasant experience and felt the communication was good throughout. Great to hear you liked the portal and found it easy to use. Always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotHighly recommended
I recently used The Partnership for a flat purchase. Throughout the whole process, they were quick to respond to messages and very diligent with work undertaken. I would highly recommend
Good morning JamesThank you so much for taking the time to leave us a review on Trustpilot.I am delighted that you had such a positive experience with The Partnership. We really do believe that a combination of rapid response and attention to detail get our clients transactions completed more quickly.Do please let me know if I can be of any further assistance to you at this stage.WIth kind regardsChantal
5/5
TrustpilotPrompt response to enquiries with…
Prompt response to enquiries with regular updates. Instructions are clear and easy to follow.
Dear Monica, Thank you so much for your lovely review. Delighted you had a pleasant experience with us and found the updates and instructions helpful and easy to follow. Tracy HollandMarketing Manager
5/5
TrustpilotAlways kept up to date
Always kept up to date Quick and efficient service
Thank you for taking the time to leave a review. We're pleased to hear that you received a quick and efficient service from our team and that we kept you up to date throughout the process.It's always our goal to provide timely and accurate updates to our clients, so we're glad that we were able to do that for you.Tracy HollandMarketing Manager
5/5
TrustpilotThe Partnership always provided good
The Partnership always provided good, timely advice in an accessible way.
Thank you so much for your review, Leo.We are delighted you had a good experience with Erim, Kaitlin, and the rest of the team throughout the process of your sale. Happy to help. Tracy HollandMarketing Manager
4/5
TrustpilotKeep up the good work
Would definitely use them again!
Sugandhi, thank you for leaving us this kind review, we’re so pleased the team here gave you such a good experience working with us.We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant
4/5
TrustpilotEasy
Communication - very goodInteraction - excellentArea of improvement - being proactive
Dear Stuart, Thank you for your review and feedback. We are glad to hear you felt that communication was good and that you had a pleasant experience throughout. Tracy Holland Marketing Manager
5/5
TrustpilotSeamless process and fantastic customer…
Seamless process and fantastic customer service.Will definitely recommend.
Thank you Frederik for your really positive comments. Really pleased that we could get your purchase over the line - I know that Ismail and Alex will be delighted to read this.Tracy Holland, Associate Director, Sales & Marketing
5/5
TrustpilotPerfect service and excellent…
Perfect service and excellent communication. Couldn't thank you guys enough for your hard work over what is a very stressful process.
Dear Molli, Thank you so much for your lovely review. Pleased to hear you had such a great experience with Sophie and Patience and found the service and communication excellent throughout. Always happy to help. Tracy Holland Marketing Manager
5/5
TrustpilotTheir professionalism was first class…
Their professionalism was first class during a stressful sale. they deserve the five stars.
Thank you so much for your lovely review, Derek.We are so pleased you had such a great experience - Jordan and the team will be thrilled to hear it. Always happy to help and here if you need us.Tracy HollandMarketing Manager
5/5
TrustpilotVery positive experience
Reliable and good communication.Very friendly and accessible.
Gavin, thank you for leaving us with some positive feedback. Oli and Maria will be pleased to know that they were reliable and provided you with good communication throughout the process.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotProfessional, Prompt & Excellent Communication
The team were always professional and prompt. Communication was excellent and the portal in particular is easy to navigate and understand for the layman.
Dear Kristopher, Really great feedback and wonderful to hear that you found the portal so easy to use. Thanks so much for your review. Tracy Holland Marketing Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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