Trusted Agent profile · Guildford

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The Partnership Guildford reviews

4.7

★★★★★ Excellent

2,552 reviews across 2 platforms

Guildford, GU1 9DP

The Partnership's office in Guildford is rated 4.7 out of 5 across 2,552 reviews on two platforms.

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2,551

Reviews on Trustpilot

This office

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5.0 / 5

1

Reviews on Kerfuffle

This office

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Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic service and use of technology…

Fantastic service and use of technology to make the whole process much more fluid than it has ever been.

Guy · 19 August 2021

Agent replied · 15 October 2024

Dear Guy,Thank you so much for your review. Delighted to hear you had such a great experience with Nabil and the team and found the portal so useful. Always happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

Simply an extremely good legal service…

Simply an extremely good legal service offering modern conveyanving services which lead by example. Best conveyancing i have experienced. Brilliant

Nathan · 3 June 2021

Agent replied · 16 October 2024

Dear NathanThank you for your fantastic feedback - SO pleased that we were able to get the sale of your flat through.We do try our best and are always looking to improve on what we do, so its fantastic to see this recognised - I will pass on your message to Sophie and Johnny.Peter AmbroseManaging Director

5/5

Trustpilot

Best solicitors we have ever used

Professional, polite, best solicitors we have ever used and will use again.

Emma · 16 August 2022

Agent replied · 15 October 2024

Thank you so much for your lovely review, Emma. We are delighted you had such a pleasant experience with the team, Sophie and Alisha will be pleased.Always happy to help and here if you need us. Tracy Holland Marketing Manager

5/5

Trustpilot

This is how solicitors should be

This is how solicitors should be. Simple. Transparent. Effective.I thoroughly recommend The Partnership.

JM · 4 July 2022

Agent replied · 15 October 2024

Thank you so much for your review, Jasper. We are delighted you had such a great experience - Hirakshi and the team will be pleased. Grateful for your recommendations and always happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

Very good experience…

Very good experience with the Partnership. Good advice when required and excellent communications. I do not hestitate to recommend them.

Richard · 12 May 2021

Agent replied · 16 October 2024

Dear Richard, Thank you for your great review. Delighted to hear that you had such a good experience with us. Grateful for your recommendations and always happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

Fab service

Fab service. So much communication, I was never left feeling confused and wasn’t made to feel silly for asking obvious questions ☺️

Olivia · 25 November 2020

Agent replied · 16 October 2024

Dear Olivia, Thank you so much for your lovely review and feedback. Always pleased to hear from our happy clients and so glad that you had such a good experience with us. Tracy HollandMarketing Manager

5/5

Trustpilot

Great experience

Great experience, fantastic team, I really like the online platform they have to keep you updated with the mortgage process.thanks to nabil and his colleagues for their work.

Zaid · 16 March 2018

Agent replied · 16 October 2024

Good morning ZaidThank you very much for your lovely review you left on Trustpilot.I am delighted that your experience with The Partnership has been so positive. Our new secure client portal has proved to be really popular in keeping our clients up to date and in control of their transactions with us. I will make sure your team with us is given your great feedback!Do please let me know if you need any further assistance at this stage. Kind regardsChantal

5/5

Trustpilot

good service

Best Supporting and best service

Kaifeng · 13 April 2023

Agent replied · 15 October 2024

Kaifeng, thank you for leaving us with this kind review. The team here will be so pleased to know they provided such a great service throughout the purchase of your property.We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Very efficient service

Very efficient service. Would use again and definitely recommend to others.

Liz · 7 September 2022

Agent replied · 15 October 2024

Dear Elizabeth,Thank you so much for your review. We are pleased you found the service efficient throughout.Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Another wonderfully smooth house move…

Another wonderfully smooth house move using The partnership, I have already recommended them!! Thanks to the whole team. Kelly Bradley

Kelly · 23 April 2021

Agent replied · 16 October 2024

Dear Kelly, Thanks so much for your lovely review. Delighted to have been able to assist once again and grateful for your recommendations. Tracy Holland Marketing Manager

5/5

Trustpilot

Excellent service from The Partnership

Excellent service from The Partnership. From the start to the end the process was smooth and i was provided updates each week.

J · 2 November 2020

Agent replied · 16 October 2024

Dear J, So pleased to hear you were happy with our service and felt kept up to date throughout. Always happy to help.Tracy Holland Marketing Manager

5/5

Trustpilot

Excellent service, very efficient and good communication throughout.

The Partnership and Lewis Young have been very efficient in getting us to the point of Exchange, and their communication has been excellent. We would definitely recommend them.

Victoria · 18 December 2017

Agent replied · 16 October 2024

Dear Victoria and TristanThank you very much indeed for your very positive feedback.We're always delighted to get to Exchange - after all - that IS our job ! Really pleased that you are happy with Lewis (and of course, Anna his assistant!) now let's get the purchase all sorted!Kindest regardsPeter AmbroseManaging Director

5/5

Trustpilot

Excellent service from the team… very…

Excellent service from the team… very approachable, efficient and friendly… would highly recommend…

Ludovic · 8 June 2022

Agent replied · 15 October 2024

Thank you so much for your review, Ludovic. We are pleased you were so impressed with the service you received from Kim and the team throughout the process of your sale- they will be delighted. Grateful for your recommendations and happy to help.Tracy HollandMarketing Manager

4/5

Trustpilot

Please change your format

I don't like trustpilot. If you want a vote, then I will vote but do not expect me to add anything else

Daryl · 27 October 2020

Agent replied · 16 October 2024

Dear Daryl, We use Trustpilot to monitor our service levels and promote the great work of our team. Sorry to hear that you don't like the platform but we do appreciate you taking the time to leave us a review. Tracy Holland Marketing Manager

4/5

Trustpilot

Review Title!

Process worked well.

Mrs · 6 June 2023

Agent replied · 15 October 2024

Gillian, thank you for taking the time to leave us this kind review. We’re so pleased to hear the process was smooth whilst working with us!We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Fantastic service from Emma and…

Fantastic service from Emma and Sulaiman. Great communication and constantly in contact on quite a stressful exchange day.Many thanksPaul and Lisa

Paul · 17 January 2021

Agent replied · 16 October 2024

Dear Paul, Thanks so much for your review. Wonderful to hear you had such a great experience with Emma and Sulaiman - they will be so pleased with your feedback. Happy to help, Tracy HollandMarketing Manager

5/5

Trustpilot

Very helpful

Very helpful with some of the trickier issues with our purchase, good with advice and in constant communication

James · 31 August 2021

Agent replied · 15 October 2024

Dear James, Thank you so much for your review. Pleased you had a great experience with Henna and the team. Always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Excellent service

Excellent service. Provided regular updates, responded quickly to queries and documents provided explained the process and what was required from me clearly.

Georgina · 13 October 2020

Agent replied · 16 October 2024

Dear Georgina, Thank you so much for taking the time to leave us a review on Trustpilot. Pleased to hear that our team kept you updated regularly, responded quickly and the process was explained clearly. Always happy to help, Tracy HollandMarketing Manager

5/5

Trustpilot

Excellent service

Excellent service, easy to get hold of someone to talk to. Found their online portal easy to use. I would highly recommend them, in fact I have already.

Stuart · 10 October 2017

Agent replied · 16 October 2024

Good afternoon StuartThank you for taking the time to leave us a review on Trustpilot.I am delighted that your experience with The Partnership has been so positive. We work hard on our portal to keep our clients safe and I am glad that you have enjoyed using it.I will pass your feedback on to your legal team and do let me know if you need any further assistance at any stage.Kind regardsNatalie

5/5

Trustpilot

Great online portal and service from…

Great online portal and service from the team at the Partnership- it made the whole process stress free and easy. Thank you!

Claire · 8 October 2020

Agent replied · 16 October 2024

Dear Claire & Jon, Thanks so much for taking the time to leave us a review on Trustpilot. Pleased to hear that the process was stress free and easy - always a good sign that we're doing things right. Tracy Holland Marketing Manager

5/5

Trustpilot

Would highly recommend

I have found The Partnership to be very efficient and helpful, keeping me up to date throughout the process. Would definitely use them to handle any future conveyancing.

Julia · 14 September 2017

Agent replied · 16 October 2024

Good afternoon JuliaThank you so much for taking the time to leave us a lovely review. We work hard to ensure our clients are kept up to date throughout their transaction and believe is helps you keep control.I look forward to working with you again one dayKind regardsNatalie

5/5

Trustpilot

Extremely effect and professional

The team are extremely professional and really push to get everything done. We had a lot of complications with other parts of the chain and the partnership did a great job of managing it all. Would definitely recommend.

Mr · 22 February 2023

5/5

Trustpilot

Bought and sold with The Partnership

Bought and sold with The Partnership! Great communication - thank you!

Stephanie · 19 August 2022

Agent replied · 15 October 2024

Thank you so much for your great review, Stephanie. We are delighted to hear that you had a good experience with us and found the communication great throughout. Happy to help. Tracy Holland Marketing Manager

5/5

Trustpilot

Excellent service

Excellent service - helpful and quick to respond. And empathetic when the going got tough!

Sarah · 10 February 2022

Agent replied · 15 October 2024

Dear Sarah,Delighted you had such a good experience - Helen and Ismail will be pleased to hear it. Thank you so much for taking the time to leave us a review.Tracy HollandMarketing Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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