Trusted Agent profile · Guildford

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The Partnership Guildford reviews

4.7

★★★★★ Excellent

2,555 reviews across 2 platforms

Guildford, GU1 9DP

The Partnership's office in Guildford is rated 4.7 out of 5 across 2,555 reviews on two platforms.

Trustpilot logo

2,554

Reviews on Trustpilot

This office

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5.0 / 5

1

Reviews on Kerfuffle

This office

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Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service, friendly, professional

Great service, fast, efficient, friendly and reasonably priced. I would highly recommend to friends and family.

J · 21 July 2022

Agent replied · 15 October 2024

Thank you so much for your lovely review, Joanna.We are so pleased you've had a good experience with Mekael and the team and that you found the service fast and efficient throughout. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Very understanding after a few issues

Very understanding after a few issues, we all worked together to overcome a problem with our drive, thank you.

William · 28 February 2022

Agent replied · 15 October 2024

Thank you for your feedback - we do always look at this as a team effort :-) Things can get sticky with deals - especially at the moment, but so pleased that we are able to reach the goal together.Tracy HollandMarketing Manager

5/5

Trustpilot

Such great service from our legal team…

Such great service from our legal team throughout our sale and purchase. We’d highly recommend them.

Sinead · 19 July 2022

Agent replied · 15 October 2024

Thank you so much for your review, Hannah.We are so pleased to hear you had such a great experience with Oli and the team throughout. Grateful for your recommendations and happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

Very pleased with service…

Very pleased with service provided.Always kept us up-to-date with regular updates. A very professional and personable service.

Steve · 3 June 2022

Agent replied · 15 October 2024

Thank you so much for taking the time to leave us a review, Steve.We are delighted you are pleased with the service you received and always felt updated throughout the process of your sale - Aurelia and Holly will be delighted to hear it. Happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Professional

Professional, efficient - a pleasure to work with the team once again on our property sale. We would unreservedly recommend them.

Edith · 2 November 2021

Agent replied · 15 October 2024

Dear Edith,Delighted you had such a pleasant experience with Buddhima and Sana throughout. Thanks so much for your review and grateful for your recommendations. Tracy HollandMarketing Manager

5/5

Trustpilot

Exemplary!

Outstanding service, support and systems. Could not recommend more highly. As a first time seller, their professionalism, kindness and communication was stellar and made it so simple for me. Thank you all!

Claire · 30 September 2017

Agent replied · 16 October 2024

Good morning ClaireThank you so much for leaving us a lovely Trustpilot review! I am delighted that your transaction with The Partnership has been so positive. I will pass your comments on to Shabbana and Jamie too. Do please let me know if I can be of any further assistance at this stage.Kind regardsNatalie

5/5

Trustpilot

Really efficient house buying process

Really efficient house buying process. Transparent, responsive, clear. no stress and easy to work with.

David · 26 August 2022

Agent replied · 15 October 2024

Thank you so much for your review, David.Delighted you had such a pleasant experience with Nicole and Patience and found the process clear and efficient. Happy to help and here if you need us. Tracy HollandMarketing Manager

5/5

Trustpilot

Great Service

Had nothing but great service with The Partnership and their built in client portal made the process very simple and efficient. Thank you

Paulo · 4 June 2021

Agent replied · 16 October 2024

Dear PauloThank you for your feedback - we have spent a long time getting the portal to be the most effective it could be - thank you for confirming that this seems to be doing to trick!So pleased that we were able to get to exchange in under six weeks - best of luck with your completion next week.I know that Oli and Maria will be delighted with your comments - thank you!Peter AmbroseManaging Director

5/5

Trustpilot

Excellent Service

Superb speed, efficiency, service and communication. Whole process from instruction to completion took 4 weeks. Have used them before and will definitely use again. Highly reccomend.

C · 17 September 2020

Agent replied · 16 October 2024

Dear C Martin, Thank you for your great review. Fantastic to hear we managed to get this through for you in 4 weeks. So pleased to hear from our returning clients and very grateful for your recommendations. Tracy HollandMarketing Manager

5/5

Trustpilot

Absolutely an amazing experience

Absolutely an amazing experience! Our first property fell through, and we just exchanged on the second one. So happy with the amazing service and tools the Partnership provided us!

Christopher · 20 August 2019

Agent replied · 16 October 2024

Dear Christopher, Thank you very much for leaving a lovely review on Trustpilot. We are delighted to hear that your experience with us has been so positive and congratulations on your exchange! Tracy Holland Marketing Assistant

5/5

Trustpilot

No regrets on my choice

Super service, with solicitors conscious of the stress, careful for timelines and a platform that’s super intuitive.

Raphael · 18 May 2022

Agent replied · 15 October 2024

Thank you for your lovely review, Raphael.We're delighted you liked the portal and had such a great experience with Nabil and the team. Happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

We've been updated regularly and all…

We've been updated regularly and all frustrations our end have been taken on board. Would work with again.

Clare · 25 March 2022

Agent replied · 15 October 2024

Thank you so much for your review, Clare. We are pleased you have a good experience with Manisha and Lee-Anne.Happy to help and here if you need us.Tracy HollandMarketing Manager

5/5

Trustpilot

Absolutely fantastic service

Absolutely fantastic service from start to finish. Would recommend them to anyone! Very professional and efficient. Thanks for everything!

Henry · 31 January 2022

Agent replied · 15 October 2024

Dear Henry,We are delighted you had such a great experience with Nicole and Neera throughout your transaction - they will be thrilled to hear it. Thank you so much for your lovely review and grateful for your recommendations. Tracy HollandMarketing Manager

5/5

Trustpilot

They've been very friendly and…

They've been very friendly and efficient, excellent communication. I won't hesitate to use them again or recommend them to anyone.

Shan · 7 December 2021

Agent replied · 15 October 2024

Dear Shan,Thanks so much for your review. We are pleased to hear you had such a good experience with Oli, Maria, and Ellie. Grateful for your recommendations and always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Your company was recommended by a…

Your company was recommended by a friend and I can assure you I would definitely also be recommending the company.

A · 7 December 2021

Agent replied · 15 October 2024

Dear Anne,We are so pleased to hear we were recommended and that you have had such a great experience. Thank you so much for your review and recommendations.Tracy HollandMarketing Manager

5/5

Trustpilot

Working with partnerships was…

Working with partnerships was absolutely brilliant!.I found the entire members of staff very professional and caring. I would recommend them

Noreen? · 4 December 2021

Agent replied · 15 October 2024

Dear Noreen,Thank you so much for your review. We are pleased to hear you've had a great experience with Jazdeep and Sulaiman. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager

4/5

Trustpilot

responsive and attentive, good attention to detail, value for money

The Partnership are responsive and attentive on our transaction. They provide good value for money and we are happy with the service they provided.

Nick · 2 March 2021

Agent replied · 16 October 2024

Dear Nick,Thank you so much for taking the time to leave us a review. So pleased to hear that you had such a great experience with the team and are happy with the service you received. Tracy HollandMarketing Manager

5/5

Trustpilot

To be right and genuine

Through friends and colleagues.It’s a good experience. And the work is genuine.

Justin · 6 December 2022

Agent replied · 15 October 2024

Thank you so much for your review, Justin.Delighted you had a great experience - Henna and Steven will be pleased to hear it.Always happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

Clear, accurate and great communication - 5 stars!

Really simple online process and very clear communication throughout!

A · 17 March 2023

Agent replied · 15 October 2024

Andrew, thank you very much for this positive review! Very glad to hear that you found our client portal simple and helpful to use.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Laura Unite and Johnny Sherrington

Laura Unite and Johnny Sherrington have been fantastic throughout the entire process and I cannot recommend them highly enough. Huge thanks to them both.

Thomas · 17 February 2021

Agent replied · 16 October 2024

Dear Thomas,Thanks so much for your great review. Laura and Johnny will be thrilled with your feedback. Always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Very helpful clear and professional…

Very helpful clear and professional service .Handled the sale with a minimum of hassle at what can be a stressful experience.

Alison · 20 September 2021

Agent replied · 15 October 2024

Dear Alison, Thanks so much for your review. We are so pleased you had a great experience with Helen and the team throughout the process of your sale. Happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

Great service

Great service. The team are always available to handle questions and queries and the online portal is very useful for downloading the necessary documents

Maxwdavis · 4 February 2021

Agent replied · 16 October 2024

Dear Max, Thank you so much for your great review. Delighted to hear you were happy with the service and found the portal so useful. Happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

The Partnership are fantastic at what…

The Partnership are fantastic at what they do. Keeps us informed all the and also timely.

Samuel · 8 June 2022

Agent replied · 15 October 2024

Thank you for your review, Samuel. Delighted you felt informed throughout and had such a pleasant experience with Oli, Maria, and the rest of the team. Happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Excellent communication for everything

Excellent online communication for everything - almost - made the process easy and speedier. My solicitor and her assistant were always helpful and courteous.

A · 25 January 2021

Agent replied · 16 October 2024

Dear St Peter's,Thanks so much for taking the time to leave us such a wonderful review. Delighted to hear that you found the team helpful and courteous and that communication was excellent throughout. Always happy to help, Tracy HollandMarketing Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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