Trusted Agent profile · Guildford
Verified
★★★★★
2,555 reviews across 2 platforms
Guildford, GU1 9DP
The Partnership's office in Guildford is rated 4.7 out of 5 across 2,555 reviews on two platforms.
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Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotAbsolutely brilliant!!!
The Partnership were absolutely brilliant from start to finish! So easy and made completely stress free throughout. I can’t rate highly enough
Dear Danielle,Thank you so much for your review. Delighted you had such a great experience with Michelle and Kirby and felt the service was brilliant from start to finish. Grateful for your recommendations and always happy to help.Tracy HollandMarketing Manager
5/5
TrustpilotExcellent communication
Excellent communication - always quick to respond and the team were friendly and professional to deal with. The portal was extremely useful to monitor progress.
Dear Richard,Thank you so much for your review. Pleased you had a good experience with Laura and the team, and that communication was excellent throughout. Delighted you found the portal so useful. Happy to help.Tracy HollandMarketing Manager
5/5
TrustpilotVery professional and good…
Very professional and good communicators.
Mary - thank you very much for taking the time to leave this kind review! It's always wonderful to hear you found the team to be great communicators and professional throughout.Illy Hanbury-Hughes, Marketing Assistant
4/5
TrustpilotGenerally very helpful though
Generally very helpful though, without a mobile phone, I had trouble withthe portal and had to rely on information from my brother.
Dear Glynis - so sorry that you did not have a mobile phone - it is available on tablets and PC's as well - I hope that this did not cause you too many issues.We are always here to help by telephone as well - but pleased that we could get you through the sale process.Tracy HollandMarketing Manager
5/5
TrustpilotHouse sale
A proficient and well executed service regarding our house sale. All queries were answered quickly and efficiently. A professional and well rounded team of solicitors.
Dear Chalice, Thank you so much for your review. Pleased to hear you had such a great experience with Helen and the team and felt the process was efficient throughout. Happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotBrilliant Service 👏
Brilliant Service 👏 They are so efficient and helpful. The client portal is well established and easy to use.
Dear Jessica,Thank you so much for your lovely review - we're delighted you had such a pleasant experience working with Sophie and Abigail. Always happy to help.Tracy HollandMarketing Manager
4/5
TrustpilotGenerally very good
Generally very good , return of phone calls could be better , but would recommend the partnership to handle your conveyancing needs.
Dear ChristopheThank you so much for your review and feedback. Pleased you had a good experience with Roksana and the team, and of course grateful for your recommendations. Tracy HollandMarketing Manager
5/5
TrustpilotVery happy with the service provided by…
Very happy with the service provided by The Partnership throughout the process of buying our new house. Would have no hesitation in recommending their services.
Dear John,Thank you so much for taking the time to leave us a lovely review. Delighted to hear you were impressed with the service you received from Buddhima and the team. Congratulations on your purchase and thank you for your recommendations. Tracy HollandMarketing Manager
5/5
Trustpilotvery pleased with the service given
very pleased with the service given. thank you for all your efforts.
Thank you for your review, James. We are thrilled to hear that you are pleased with the service you received and we were able to meet your expectations. We appreciate your feedback - happy to help and here if you need us. Tracy HollandMarketing Manager
5/5
TrustpilotVery professional would recommend
Very professional always able able to speak over the phone if needed and the portal worked very well
We are pleased you had such a good experience with the team, Richard.Thank you so much for your great review, Michelle and Kirby will be thrilled. Happy to help and here if you need us. Tracy HollandMarketing Manager
5/5
TrustpilotI found them very easy to use via the…
I found them very easy to use via the portal, quick and efficient and when required could ask advice on the phone
Dear Claire, Thank you so much for your review. We are delighted to hear you liked the portal and had such a good experience with Lilian and the team. Happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotThird completion with the partnership…
Third completion with the partnership and Erim and Kaitlin have been brillant all along. Thanks for processing our purchase so quickly! Legend!
Dear Erwan,Thank you so much for your lovely review. Delighted that you had a pleasant experience with Erim and Kaitlin and that your purchase went through so quickly. Always happy to help. Tracy HollandMarketing Manager
4/5
TrustpilotReally appreciated having the online…
Really appreciated having the online portal to track progress and review documents. Friendly and helpful staff. Thank you.
Thank you so much for your review, Anna. Pleased to hear you found the portal so useful and that Michelle and Kirby were so friendly and helpful throughout your transaction.Here if you need us and always happy to help.Tracy HollandMarketing Manager
5/5
TrustpilotMs Aurelia Winter and Holly Watson.
The partnership solicitor and assistant are all responsive and efficient. Their works are profession and trustful. Highly recommended.
Dear Kin San Li,Thank you so much for your review and recommendations. We are delighted you had such a great experience with Aurelia and Holly throughout the process of your purchase. Here if you need us and always happy to help.Tracy HollandMarketing Manager
5/5
TrustpilotWould recommend
Amazing! They have kept in touch constantly throughout, not once have we had to chase for an update.Would 100% use again Thank you
Dear Megan, Thanks so much for your review. So pleased you have a good experience with Sophie and the team. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotVery good lawyers
Very good lawyers, no hassle whatsoever during our house sale, they handled it really well and were very helpful and kept us informed during the whole process
Dear Angelika, Thank you very much for taking the time to leave us such a great review. Always fantastic to see positive feedback from our clients. Congrats on your sale and best of luck. Tracy HollandMarketing Manager
5/5
TrustpilotExcellent
Reliable, quick to respond, excellent communication, really straightforward, thank you.
Judith, thank you very much for your positive words. So glad to hear that the communication was excellent and straight forward.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotThe service and support provided by…
The service and support provided by every member of the team has been outstanding. The very best, we could not have asked for more.
Dear DarrenThrilled to hear you had such a great experience with Laura and the team. Thank you so much for your awesome review and happy to help. Tracy Holland Marketing Manager
5/5
TrustpilotExcellent
Excellent. Efficient and seamless.
Jolyon - thank you so much for taking the time to leave this kind review. We're glad to hear you found the service to be efficient and seamless throughout.We're always happy to help!Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotQuick responses and very helpful
Quick responses and very helpfulLoved the fact that it was all online and portal really useful
Dear Rachel,We are pleased you liked the online portal and found the responses from the team quick and helpful throughout. Erim and the team will be thrilled to hear it. Thank you so much for your lovely review. Tracy HollandMarketing Manager
5/5
TrustpilotThe team has been very supportive and…
The team has been very supportive and reliable throughout the process.
Thank you for your great review, Jitendra. We're glad to hear that our team was able to provide you with the support and reliability you needed throughout the process. It means a lot to us that you had a positive experience and we appreciate your feedback. Happy to help and here if you need us! Tracy HollandMarketing Manager
5/5
TrustpilotExcellent
Excellent, they kept me informed all the way and always friendly, THANK YOU
Thank you so much for your review, Jane.We are so pleased you found the service excellent and that you felt informed throughout - Abi and Ellie will be delighted to hear it. Tracy Holland Marketing Manager
5/5
TrustpilotWould recommend wholeheartedly
Would recommend wholeheartedly, the staff are supportive, courteous and incredibly professional in all areas. The staff were polite and helpful at every turn during the sale to completion process. Thankyou
Dear Sara, Thank you so much for taking the time to leave us a Trustpilot review and for the lovely compliments about our team. Really glad we could help. Tracy Holland Marketing Assistant
5/5
TrustpilotVery understanding after a few issues
Very understanding after a few issues, we all worked together to overcome a problem with our drive, thank you.
Thank you for your feedback - we do always look at this as a team effort :-) Things can get sticky with deals - especially at the moment, but so pleased that we are able to reach the goal together.Tracy HollandMarketing Manager
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