Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA HUGE thank you to the entire team at…
A HUGE thank you to the entire team at The Partnership.From the start all the way through to a successful completion of the sale of my property has been excellent. Your communication was faultless.Best WishesJulian and Gregg
Julian · 20 April 2018
Agent replied · 16 October 2024
Good morning Julian and GreggThank you very much for taking the time (especially during such beautiful weather!) to leave us a lovely review on Trustpilot.I am delighted that your experience with The Partnership has been so positive. Communication with our clients is something we take very seriously here as we firmly believe that full transparency makes for happy and fast transactions.Do let me know if I can be of any further assistance at this stage.With kind regardsChantal
★★★★★ 5/5
TrustpilotConveyancing
ConveyancingResponsive and efficient. Quick to answer queries and extremely helpful at all times. Throughly recommended.
Samantha · 17 March 2023
Agent replied · 15 October 2024
Thank you so much for taking some time to leave us this lovely review Samantha. We are glad to know that Ismail and Alex were helpful and efficient throughout your transaction, I’m sure they will be pleased to read your feedback.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 4/5
TrustpilotHighly recommend
The online process was so easy. I was kept informed very regularly. My messages were answered in good time. Will definitely be using the partnership for future property conveyancing.
Paula · 7 May 2021
Agent replied · 15 October 2024
Dear Paula,Thanks so much for your review. Delighted to hear that you had such a pleasant experience with Laura and the team and found the portal so easy to use. Always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotExcellent services and lawyer quite to…
Excellent services and lawyer very quick to respond and resolve any question. I definitely recommend them. Thank you very much for helping us in the buying of our new house.
Beatriz · 13 February 2021
Agent replied · 16 October 2024
Dear Beatriz,Congratulations on the purchase of your new house and thank you so much for taking the time to leave us a review. Delighted that you had a great experience with us and we are extremely grateful for your recommendations. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotVery good efficient professional and…
Very good efficient professional and friendly.
AA · 17 November 2023
Agent replied · 15 October 2024
Anthos - thank you very much for your lovely review. Your legal team will be thrilled to know you had such a great experience!We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotVery efficient and attentive
Very efficient and attentive. Communication is excellent and nothing was too much trouble. Well recommend The Partnership to anyone who want to get the job of moving done without the stress.
Ian · 10 November 2020
Agent replied · 16 October 2024
Dear Ian,Fantastic to hear that you had such a great and stress-free experience. Thank you so much for your lovely review and so grateful for your recommendations.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotExcellent service given by friendly …
Excellent service given by friendly and helpful people.They were really patient with my idiot questions!
Mr · 10 March 2023
Agent replied · 15 October 2024
Thanks Kevin :-) There really are no such things as "idiot questions!" - flats are always a challenge - just happy that we were able to get it over the line!Tracy Holland, Associate Director, Sales & Marketing
★★★★★ 5/5
TrustpilotA good and clear service
The Partnership was a great comfort in what turned out to be a tricky sell. The communication via the portal was clear abs helpful. A good advice.
Andy · 15 September 2021
Agent replied · 15 October 2024
Dear Andy, Thanks so much for your review, we are pleased you had a great experience with Helen and the team and that you found the portal so useful. Happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotHighly Recommend
The partnership were friendly, knowledgeable and very quick & efficient at dealing with queries. The online system was excellent and made communication so much easier. Would highly recommend!
Philippa · 9 July 2021
Agent replied · 15 October 2024
Dear PhilippaThanks so much for your lovely review. Delighted you had such a pleasant experience with Laura and the team and felt in good hands. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
★★★★★ 2/5
TrustpilotGone downhill. The only real good thing is the portal
The only real good thing is the portal
DI · 8 April 2025
★★★★★ 5/5
TrustpilotI would like to thank you the team for…
I would like to thank you the team for the great work they completed on my behalf , very much appreciated
Hugo · 27 July 2022
Agent replied · 15 October 2024
Thank you so much for your great review, Hugo.We are pleased to hear you were so happy with the service you received from Hirakshi and the team throughout the process of your purchase. Always happy to help and here if you need us.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotI would highly recommend The…
I would highly recommend The PartnershipThe online portal was great for tracking progress and the team were always very helpful.
Jack · 5 September 2022
Agent replied · 15 October 2024
Dear Jack,Thank you for your great review. We are delighted to hear you had such a great experience working with Ismail and Alex throughout the process of your purchase. Grateful for your recommendations and always happy to help.Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotWe were helped by mainly Laura Unite
We were helped by mainly Laura Unite, and our experience has been excellent all the way through. The platform by The Partnership makes everything easy and smooth. Strongly recommend for others.
Toke · 20 October 2020
Agent replied · 16 October 2024
Dear Toke, Thanks so much for your review. Wonderful to hear that you liked the portal and had such a great experience with us. I will pass along your great feedback to Laura and the team. Thanks for your recommendations. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotHighly professional firm
Highly professional firm. Quick to respond and act on our behalf in a sale prior to a move to France. Efficiently achieved exchange of contracts in good time for a planned completion and moving date. Highly recommended.
Christopher · 2 November 2017
Agent replied · 16 October 2024
Good morning ChristopherThank you very much for taking the time to leave us a review on Trustpilot.I am delighted that your experience with The Partnership has been so positive and I shall make sure I pass your feedback to your legal team.Good luck with your move to France and do please let me know if I can be of any further assistance at this stage.Kind regardsNatalie
★★★★★ 5/5
TrustpilotGood experience with The Partnership
Good experience with The Partnership. Found the weekly updates very good. Did speak to them in person a couple of times and always felt reassured afterwards.
Jane · 4 November 2021
Agent replied · 15 October 2024
Dear Jane,Thank you so much for your review. We are pleased to hear you had a good experience with Laura and Abi and found the weekly updates so useful. Always happy to help.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotCommunicative
Communicative and responsive
Charlotte · 18 January 2024
Agent replied · 15 October 2024
Charlotte - thank you for taking the time to leave this lovely feedback! We're pleased to hear you were impressed with your legal team.We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotThe Partnership provided a great…
The Partnership provided a great service - very responsive and efficient, clearly outlined and explained all the steps to purchase a house and provided easy to access online status reports. I highly recommend.
Adam · 27 February 2020
Agent replied · 16 October 2024
Dear Adam,Thank you so much for taking the time to leave us a Trustpilot review. Congratulations on your purchase - incredibly delighted to hear that you had such a good experience with us. Thank you for your recommendations. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotWould recommend the Partnership
I've used The Partnership for both my property purchase and sale. Excellent service - very through and prompt. Clear instructions, esp with their online portal for emailing/uploading documentation securely and tracking progress. Would definitely recommend.
Issy · 8 April 2019
Agent replied · 16 October 2024
Dear Issy, Thank you for your great review. Thrilled we could help out on both your sale and purchase and fantastic to hear that you were happy with the service from our team and that you found our portal so useful. We really appreciate you recommending us so thank you once again. Tracy Holland Marketing Assistant
★★★★★ 5/5
TrustpilotSuper prompt and very helpful
Super prompt and very helpful. Allowed us to meet a very ambitious completion timeline!
Maddy · 4 April 2023
Agent replied · 15 October 2024
Maddy, thank you very much for your kind words, Dominique and Christina will be so pleased to read your review.We are delighted that we were able to support you through your purchase and meet the timeline!Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotThe Partnership comes highly recommended
I had great faith in The Partnership. They were responsive and answered all my queries, and did everything from their side to ensure the process moved forward as fast as possible.
Christine · 6 October 2020
Agent replied · 16 October 2024
Dear Christine, Thank you so much for your review. So fantastic to hear that you had a good experience with us. As always - happy to help!Tracy HollandMarketing Manager
★★★★★ 3/5
TrustpilotWas professional but very painful…
Was professional but very painful having to deal with how you communicate messages
Cameron · 3 May 2023
Agent replied · 15 October 2024
Thank you for taking the time to leave us a review, we appreciate your feedback. It’s always great to see how we can improve our service.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotVery pleased with service received.
This is the second time I have used The Partnership for a house sale/purchase.Very pleased with the service received. Would certainly use again!
Mrs · 11 April 2022
Agent replied · 15 October 2024
Thank you for taking the times to leave a review - so pleased that your case went through so quickly - around 5 weeks is brilliant in the current market!We will pass on your comments to Nabil and Ghania.Tracy HollandMarketing Manager
★★★★★ 4/5
TrustpilotOverall we were very pleased with the…
Overall we were very pleased with the service we received from The Partnership. We loved the portal and found communicating with our lawyer very straight forward. We would use them again.
Teresa · 26 September 2020
Agent replied · 16 October 2024
Dear Teresa, Great to hear that you had such a pleasant experience and look forward to helping out in the future again - always here if you need us. Pleased to hear you had a pleasant experience and that you found the portal so helpful for communication. Thank you for taking the time to leave us a review. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotSale of Flat
Sale of FlatEverything progressed quickly and smoothly to final exchange and completion. I am very pleased with the process, especially as I represent a relative by a Court of Protection Order.
M · 18 September 2020
Agent replied · 16 October 2024
Dear M. Sedgwick,Thank you so much for your review and really pleased to hear your feedback! Always happy to help :)Tracy HollandMarketing Manager
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