Trusted Agent profile · Guildford

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The Partnership Guildford reviews

4.7

★★★★★ Excellent

2,555 reviews across 2 platforms

Guildford, GU1 9DP

The Partnership's office in Guildford is rated 4.7 out of 5 across 2,555 reviews on two platforms.

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2,554

Reviews on Trustpilot

This office

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5.0 / 5

1

Reviews on Kerfuffle

This office

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Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

4/5

Trustpilot

Overall we were very pleased with the…

Overall we were very pleased with the service we received from The Partnership. We loved the portal and found communicating with our lawyer very straight forward. We would use them again.

Teresa · 26 September 2020

Agent replied · 16 October 2024

Dear Teresa, Great to hear that you had such a pleasant experience and look forward to helping out in the future again - always here if you need us. Pleased to hear you had a pleasant experience and that you found the portal so helpful for communication. Thank you for taking the time to leave us a review. Tracy HollandMarketing Manager

5/5

Trustpilot

If time = money you need them!

Excellent service provided on time.

Anikdenver · 28 November 2023

Agent replied · 15 October 2024

Thank you very much for this wonderful review! We're so pleased to hear you were give excellent service from Laura and Patience while they handled the purchase of your property.We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Fast efficient and they kept me updated…

Fast efficient and they kept me updated throughout the process.

Customer · 24 July 2023

Agent replied · 15 October 2024

Piers, thank you very much for leaving us this kind review. We are so pleased to hear that the team were fast, efficient and kept you up to date throughout the process.We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Clear information

Clear information, prompt polite. Able to advise and sort out any problem efficiently

Mr · 28 April 2023

Agent replied · 15 October 2024

Thank you very much for taking the time to write this kind review Darren! The team here will be so glad to know that they worked efficiently and were polite throughout the process.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Sale of Flat

Sale of FlatEverything progressed quickly and smoothly to final exchange and completion. I am very pleased with the process, especially as I represent a relative by a Court of Protection Order.

M · 18 September 2020

Agent replied · 16 October 2024

Dear M. Sedgwick,Thank you so much for your review and really pleased to hear your feedback! Always happy to help :)Tracy HollandMarketing Manager

5/5

Trustpilot

Sale of Property

Very professional and efficient Company. Kept you informed every week of developments. Very secure site for correspondence etc. Would definitely use The Partnership for any future transactions.

Lesley · 13 August 2021

Agent replied · 15 October 2024

Dear Lesley,We are delighted you had a good experience with us, Lilian and Hirakshi will be pleased. Thanks so much for your review and always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Very helpful and quick to reply to any…

Very helpful and quick to reply to any question. Mandeep deserves a mention, helped us get things sorted in a tight timeframe.

P&S · 17 May 2022

Agent replied · 15 October 2024

Dear Piers,We're delighted you had a pleasant experience with Mandeep and the team - they will be pleased to hear it. Thank you so much for your review, always happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

Clear and helpful communication

Clear and helpful communication. Alway available for advice.

Edward · 12 September 2023

Agent replied · 15 October 2024

Edward - thank you so much for leaving this kind review. It's amazing to hear that all the communication was clear and helpful throughout the purchase of your property!We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Explained process well

Explained process well. Good communication. Personal service second to none. Time service to completion.

ALAN · 23 March 2023

Agent replied · 15 October 2024

Thank you so much for this great feedback Alan. Helen and Zoe will be glad to hear that their communication was good and they were able to support you through the process.We're always happy to help!Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Good professional and trustworthy…

Good professional and trustworthy recommended

Nicola · 24 November 2023

Agent replied · 15 October 2024

Nicola - thank you for your kind review! Your legal team will be delighted to hear that you found them to be professional and trustworthy while they dealt with the purchase of your property.We're grateful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Great team

Great team, easy to follow online portal, extremely responsive and proactive to push the sale through quickly

Samantha · 8 December 2022

Agent replied · 15 October 2024

Thank you so much for your lovely review, Samantha. We are so pleased to hear you had such a great experience with Michelle, Kirby, and the rest of the team throughout the process of your sale. Happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

great attention to customer needs and…

great attention to customer needs and gave great advice when requested I would recommend them any day

Christopher · 7 December 2022

Agent replied · 15 October 2024

Thank you so much for your review, Christopher. Really glad to hear you were happy with the service you received. Grateful for your recommendations and always happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

The Partnership are excellent…

The Partnership are excellent Solicitors and I would recommend them to anyone. A Hugh thank you for your patience dealing with my constant message and Phone-callsRosie, Emma, Adrian and Johnny you are 5 star.

Ray · 17 July 2019

Agent replied · 16 October 2024

Dear Ray, Thank you very much for taking the time to write this lovely review. The team will be thrilled with this feedback.We pride ourselves on professionalism and efficiency and I am delighted that you were so happy with our service and will be recommending us. Tracy Holland Marketing Assistant

5/5

Trustpilot

Great experience

Great experience. I highly recommend The Partnership.

Anna · 4 October 2023

Agent replied · 15 October 2024

Anna - thank you so much for this kind feedback. It's wonderful to hear you had a great experience!We're thankful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Amazing!

Amazing! Every member of staff went above and beyond. Very helpful and quick to reply and deal with any issues. Will use again !

Chloe · 28 January 2022

Agent replied · 15 October 2024

Dear Chloe, We are pleased to hear you had such a great experience with Laura and the team and found everyone so helpful. Thanks so much for your review - always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Helpful and efficient

Team were really helpful during a difficult property sale - always readily available, personable, polite and easy to get hold of when I needed them. Happy to recommend them.

JW · 26 February 2021

Agent replied · 16 October 2024

Dear James,Delighted to hear that the team were helpful and easy to get hold of and that you had a pleasant experience with us. Grateful for your recommendations and thank you very much for your review.Tracy HollandMarketing Manager

5/5

Trustpilot

Excellent

Lead lawyer and her support have been fantastic. Super speedy replies, really helpful, online portal so easy to use and access. Highly recommended.

Natalya · 13 March 2022

Agent replied · 15 October 2024

Dear Natalya,We are so pleased you've had such a good experience and have found the service speedy and the team so helpful throughout - Laura and Abigail will be thrilled. Thank you so much for your review and recommendations. Always happy to help. Tracy HollandMarketing Manager

4/5

Trustpilot

Take a more vigorous approach to…

Take a more vigorous approach to talking to the buyers solicitor. Other than that they did a good enough job dealing with a sale for me.

Audrey · 17 September 2021

Agent replied · 15 October 2024

Dear Mark,Thank you for your review and feedback. We are pleased to have been able to assist with your sale. Always happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

Received a very straight forward sale…

Received a very straight forward sale on my parents house, it went through very fast and smooth. Very happy with The Partnership, always very friendly and helpful.

SusieSimmons · 13 July 2021

Agent replied · 15 October 2024

Dear Susanne, Delighted you had friendly and helpful service from Mekael and Becca and that the transaction was smooth. Thanks for your review and always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Professional, efficient, effective

Professional, efficient, effective, good value. Having The Partnership represent me during the sale of my property resulted in the whole process working seamlessly and stress-free. Definitely recommend.

Mike · 7 July 2021

Agent replied · 15 October 2024

Dear Mike, Thanks so much for your lovely review. Delighted you had such a great experience with Leah and the team and felt the process was seamless and stress-free. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Really efficient professional service

Really efficient professional service, the online portal was simple to use and made communication easy.

Sarah · 4 February 2023

Agent replied · 15 October 2024

Thank you for your review! We are delighted to hear that you found our service efficient and professional throughout. Our aim is to make the process as simple and straightforward as possible, and it's great to know that we were able to achieve that for you. Tracy HollandMarketing Manager

5/5

Trustpilot

Fast and efficient service all the way…total service

Fast and efficient service all the way by all the staff stage by stage.Would any have recommended their services.Laura Unite will be a sad loss to you.

Jamie · 7 July 2021

Agent replied · 15 October 2024

Hi Jamie - thank you for your feedback - we do pride ourselves on our efficiency - even in these VERY difficult times!Yes - sadly Laura decided to change careers into a different area of law - we obviously wish her all the best, and yes, will be missed!Peter AmbroseManaging Director

5/5

Trustpilot

Excellent Service

Every person we dealt with within The Partnership was very efficient and professional. They were able to answer all questions and put our minds at ease throughout the selling process.We would most certainly recommend The Partnership.

Linda · 13 December 2017

Agent replied · 16 October 2024

Good afternoon LindaThank you so much for taking the time to leave us a lovely review on Trustpilot.I am delighted that your experience with The Partnership has been so positive and that we were able to keep you in control of your transaction at all times.Do please let me know if I can be of any further assistance at this stage.Kind regardsChantal

5/5

Trustpilot

The Partnership.

The Partnership.Kept us informed at every stage of the process of buying and selling the properties, I would recommend The Partnership to anyone.

Ray · 3 March 2022

Agent replied · 15 October 2024

Dear Raymond, Thanks so much for your lovely review. Really pleased that we were able to help with both your sale and purchase and that you had such a pleasant experience with Kim and Eloise. Grateful for your recommendations and always happy to help. Tracy HollandMarketing Manager

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