Trusted Agent profile · Guildford

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The Partnership Guildford reviews

4.7

★★★★★ Excellent

2,555 reviews across 2 platforms

Guildford, GU1 9DP

The Partnership's office in Guildford is rated 4.7 out of 5 across 2,555 reviews on two platforms.

Trustpilot logo

2,554

Reviews on Trustpilot

This office

Kerfuffle logo

5.0 / 5

1

Reviews on Kerfuffle

This office

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Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Highly recommended

The Partnership’s service was smart, professional and extremely secure. We would not hesitate to use them again and highly recommend others to use their services.

Linda · 4 November 2021

Agent replied · 15 October 2024

Dear LindaThank you so much for your review. We are delighted you had such a great experience with Kim and the team and liked the online portal and the security it provides. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Excellent in all regards

Responsive, organized, and thorough. Went above and beyond to assist in completing my transaction. Highly recommend.

Adrien · 22 December 2022

Agent replied · 15 October 2024

Thank you for your review, Adrien.We are so pleased you felt in good hands with Nicole and the team throughout the process of your purchase. Thank you so much for your recommendations. Tracy HollandMarketing Manager

5/5

Trustpilot

very good, would recommend

Very helpful, Quick reply’s and always keep you up to date. The portal is also a great tool.Thank you

Ross · 26 August 2022

Agent replied · 15 October 2024

Thank you so much for your review, Ross. We are pleased you had a good experience with Helen and Tom throughout the process of your purchase. Delighted you liked the portal and found it so useful. Always happy to help. Tracy Holland Marketing Manager

5/5

Trustpilot

Online portal is very useful to keep…

Online portal is very useful to keep track of progress, the weekly updates and quick responses to my messages were amazing.

CH · 31 May 2022

Agent replied · 15 October 2024

Dear Chun-Hao,We are pleased you had such a great experience with Helen and the team and that you liked the online portal. Thank you so much for your review- happy to help and here if you need us. Tracy HollandMarketing Manager

5/5

Trustpilot

Very easy process using the protal and…

Very easy process using the protal and texts fo each update.

Kit · 1 June 2023

Agent replied · 15 October 2024

Thank you, Kit, for this kind review! We are so pleased to know our client portal made the process so easy for you.We’re always glad to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

It was a pleasure dealing the The…

It was a pleasure dealing the The Partnership. We were kept up to date and their responses to our questions were quick and to the point.

Jaco · 20 August 2021

Agent replied · 15 October 2024

Dear Jaco, Thanks so much for your review. Delighted you had a good experience with Mekael and Becca and felt the service was quick and efficient. Always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Brilliant

Fast, efficient and polite

Kate · 29 November 2023

Agent replied · 15 October 2024

Kate - thank you for this kind review, we are so pleased to hear you had a positive experience working with us!We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Very helpful and responsive

Very helpful and responsive. Great experience

Charlie · 14 April 2025

5/5

Trustpilot

Great service throughout

Great service throughout. I used The Partnership when I bought my flat a few years and now again on the sale. Always responsive team

Ross · 17 December 2021

Agent replied · 15 October 2024

Thank you Ross for your kind comments.We always try to be consistent in our service - so glad that we clearly hit the spot again! So pleased that we were able to help you with the sale of your flat.Tracy HollandMarketing Manager

1/5

Trustpilot

Avoid This Firm!

Please avoid this firm of conveyancers at all costs!

Debbie · 7 March 2025

4/5

Trustpilot

Generally a good service

Generally a good service, communicative, clear and fast with responses. However, I feel that the process could have gone quicker but understand it's been a busy period.

Robert · 4 June 2021

Agent replied · 16 October 2024

Dear RobertThank you for the feedback - really pleased to see that communication and speed were highlighted as positives.In terms of timing - always a challenging question - your case took roughly 13 weeks, which could be quicker, although the national figures are currently showing around 24 weeks, which is quite shocking.So glad we got your exchange through, and your move next week goes ahead smoothly.Peter AmbroseManaging Director

5/5

Trustpilot

Absolutely outstanding service

Absolutely outstanding service, very good support all the way though. We’ve got our house so quickly !

Magdalena · 5 November 2022

Agent replied · 15 October 2024

Dear Magdalena, We are delighted to hear you had such a fantastic experience throughout the process of your purchase, Catherine and the team will be pleased to hear it. Thank you so much for your lovely review. We’re always happy to help.Tracy Holland Marketing Manager

5/5

Trustpilot

Excellent and responsive team

Excellent and responsive team, always got right back to me. If only the other parties solicitors had been so efficient, maybe they could learn something from the Partnership! 100% recommend.

Leon · 4 September 2020

Agent replied · 16 October 2024

Dear Leon, Thank you so much for your wonderful review. Pleased to hear the team were as responsive and efficient as always. Thanks so much for your recommendations. Always happy to help, Tracy Holland Marketing Manager

5/5

Trustpilot

Was very pleased with the service and…

Was very pleased with the service and what i found impressive, if you needed to speak to someone they were always there to answer any issues you might. have.Mr Priestley

Paul · 2 September 2020

Agent replied · 16 October 2024

Dear Paul, Communication is key to reducing stress during property transactions and we certainly are glad to hear that you felt there was always someone available. Thank you for your review. Tracy Holland Marketing Manager

4/5

Trustpilot

Satisficed

Apart from a minor communication issue we had with no response for about two weeks everything else was carried out professionally and meticulously. Thank you very much.

Giancarlo · 19 May 2021

Agent replied · 16 October 2024

Dear GiancarloThank you so much for your review and feedback, pleased you had a good experience. Always happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

best company to deal with legal issues

best company to deal with legal issues, very professional in every way. highly recommend.

Raniah · 13 February 2023

Agent replied · 15 October 2024

Thank you for taking the time to leave a review and for your kind words about our company. We're thrilled to hear that you had a positive experience with our team. Thank you for recommending us.Tracy HollandMarketing Manager

5/5

Trustpilot

Really clear process

Really clear process. Very helpful teams dealing with the sale of my property from start to end.

Roberta · 27 October 2022

Agent replied · 15 October 2024

Thank you so much for your review, Roberta.We're delighted to hear you had a pleasant experience with Ffion and the team throughout the process of your sale. Always happy to help and here if you need us. Tracy HollandMarketing Manager

5/5

Trustpilot

Excellent service

Excellent service and found the online portal a very efficient way to engage with the team and track progress of my sale.

JH · 15 March 2022

Agent replied · 15 October 2024

Thank you so much for your great review, Jonathan. We are delighted you had such a pleasant experience with Buddhima and Jessica and that you found the portal so useful.Happy to help and here if you need us. Tracy HollandMarketing Manager

5/5

Trustpilot

High quality service

We are very pleased with the service we received. The process was clear and every step communicated. We are definitely going to use the service again. Highly recommended.

Monika · 16 February 2021

Agent replied · 16 October 2024

Dear Monika,Thank you so much for your review. Delighted to hear you were pleased with the service you received and found the process clear and well communicated. Grateful for your recommendations, Tracy HollandMarketing Manager

5/5

Trustpilot

A top class service

A top class service from Nabil, Oliver and the rest of the team. A very difficult sale proved very stressful and lengthy, but they dealt with it fantastically and we got there in the end.

JP · 22 February 2018

Agent replied · 16 October 2024

Good afternoon JPThank you for leaving us a lovely review on Trustpilot.I am delighted that your experience with The Partnership has been so positive. Selling a property can be very stressful and I am happy your team was able to get you through your transaction with confidence!Do let me know if I can be of any further assistance at this stage. Kind regardsChantal

5/5

Trustpilot

A very personable and professional…

A very personable and professional service from start to finish and a relatively painless and timely conclusion to our house sale and purchase, many thanks.

Mr · 17 September 2021

Agent replied · 15 October 2024

Dear Kevin,Thanks so much for your review. We are pleased to hear you had a pleasant experience with Helen and the team. Always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Great solicitors

Great solicitors, very efficient and helpful

Andrew · 7 April 2025

5/5

Trustpilot

Very convenient platform

Very convenient platform , quick and to the point response to all my emails/ enquiries.

Sofia · 31 December 2022

Agent replied · 15 October 2024

Dear Sofia, Thank you so much for your lovely review. We’re pleased you liked the portal and the convenience and efficiency that it provides. Nicole and the team will be delighted. Tracy Holland Marketing Manager

5/5

Trustpilot

Professional and kind

Professional, understanding and reasonably priced.

Irena · 20 October 2023

Agent replied · 15 October 2024

Irena - thank you very much for your kind words. Your legal team will be pleased to know they were professional and understanding throughout the process.We're always happy to help!Illy Hanbury-Hughes, Marketing Assistant

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