The Partnership Guildford reviews

Dear KatrinaWe are truly mystified by your comments - Aurelia and Holly are devastated by your feedback.We were aware of your frustrations with the management company for not providing the information that was asked for, but we just cannot comprehend how you have come to the conclusion that this made us incompetent.Clearly you were not happy with our service, and I can only apologise.Peter AmbroseManaging Director

Good morning LisaThank you very much for taking the time to leave us a lovely review on Trustpilot.I am very happy that your experience with The Partnership has been so positive. I am delighted that our new secure client portal has been so beneficial to you too. We do believe that it gives all our clients a really clear, live picture of how your transaction is progressing. Keeping you in control is so important during what can be rather a stressful time!I will pass your feedback to your legal team who are delighted to be working with you.Kind regardsChantal

Dear Sharon, We are pleased to hear you felt supported by Laura and the team throughout your house sale and found the regular updates so useful. Thank you for your review, we are grateful for your recommendations. Tracy HollandMarketing Manager

Thank you very much Anna for this great review! We’re so glad that you found our service to be professional, efficient and kind. Oli and Maria will be delighted to read your feedback.We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant

Thank you for your feedback about our portal - we do just see this as part of our service, and the personal service from Mekael, Saskia and Alisha go to make up the complete service.We totally sympathise with your frustrations about enquiries - this can be very challenging. It is always a delicate balance between being unhelpful but having to respond!Tracy HollandMarketing Manager

Dear Alberto, Thank you so much for your great review. Delighted that you had a great experience with us from start to finish. The portal is a great way for clients to keep up to date and get a summary of where things are at whenever they need to. Thanks for your recommendations. Tracy Holland Marketing Manager

Dear Richard, We are so pleased you had such a great experience with Erim and the team throughout the process of your sale. Happy to help. Tracy HollandMarketing Manager

Good morning GailThank you so much for taking the time to leave us a lovely review on Trustpilot.I am delighted that your experience with The Partnership has been so positive and we were able to help you achieve your sale and purchase.I will make sure to pass your thoughts to Lewis and Anna and in the meantime, do please let me know if I can be of any further assistance.With kind regardsChantal

Dear Annie, Delighted to hear you had such a great experience with Lilian and Hirakshi and found the team efficient and easy to contact throughout your transaction. Thank you so much for taking the time to leave us a review and grateful for your reocmmendations.Tracy HollandMarketing Manager

Dear Joe Really appreciate your kind words and thank you for taking the time to leave us this great review. We are very proud of our portal so happy to hear you liked it. Best of luck in your new home. Tracy HollandMarketing Assistant

Khandhkar - thank you for this kind review! We're glad to hear you had a great time working with us throughout the sale of your property.We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant

Thank you so much for your review, Richard. We are so pleased to hear you had such a great experience with Oli and the team. Grateful for your recommendations and happy to help.Tracy HollandMarketing Manager

Thank you very much for taking the time to leave us with this feedback Florian. It’s always great to get to work with returning clients, so glad to know that our work continues to be professional and efficient.We're delighted we could help!Illy Hanbury-Hughes, Marketing Assistant

Dear James,Congratulations on your first purchase! We're delighted to hear you found the team professional and helpful throughout what can be a rather daunting process - Michelle and Kirby will be pleased. Thank you so much for taking the time to leave us a review. Always happy to help.Tracy HollandMarketing Manager

Dear Shakeira,Thank you so much for your review. We are so pleased you've had such a great experience with Leah and the team. Always happy to help. Tracy HollandMarketing Manager

Julie - thank you very much for your lovely feedback. We're so pleased to hear that the team were so helpful and patient throughout the process!We're always glad to help.Illy Hanbury-Hughes, Marketing Assistant

Dear Argyrios,We are so pleased you've had another great experience, Kim and Eloise will be happy to hear it. Thank you so much for your review and as always - we're happy to help. Tracy HollandMarketing Manager

Joaquim - thank you very much for taking the time to leave us this great review! Your legal team will be so pleased to read your comments.We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant

Thank you so much for your lovely review, Sue.We are pleased you felt in good hands throughout the process - Henna and the team will be happy to hear it. Thank you for your recommendations - as always here if you need us! Tracy HollandMarketing Manager

Dear Manu,Thank you so much for your review. Delighted to hear you had a good experience with Nisha and Wan and found them so responsive and helpful through a difficult chain. Always happy to help. Tracy Holland Marketing Manager

Richard, thank you for taking the time to leave us this kind feedback. We’re delighted to hear you found the team to be dedicated and helpful throughout the process.We are thankful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant