Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe Partnership have been superb in…
The Partnership have been superb in this transaction. No waiting involved at anytime with all queries attended to immediately. Aurelia and Laura have kept us fully informed at all times. I would have no hesitation in recommending them
Steve · 10 May 2019
Agent replied · 16 October 2024
Dear Steve,Thank you for the great review. Thrilled we could help out and fantastic to hear that you were happy with the service you received from Aurelia and Laura. I will certainly be passing along the great feedback. Thank you for your recommendations.Tracy Holland Marketing Assistant
★★★★★ 5/5
TrustpilotCommunication was good
Communication was good - their online service works well and I always received a same day response to any questions
Simon · 30 December 2022
Agent replied · 15 October 2024
Thank you for your review, Simon. We’re delighted that you were happy with the responsiveness of the team throughout, Nicole and Patience will be glad to hear it. Always happy to help and we're here if you need us. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotFast, efficient service
Great service from start to finish. Always responsive whether over phone or email and happy to answer any queries. Would highly recommend.
JH · 14 October 2022
Agent replied · 15 October 2024
Dear Juliet, Thank you for your great review. Delighted you had a good experience from start to finish and that you found Abi and Ellie responsive and helpful throughout. Grateful for your recommendations. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotA good experience when selling my…
A good experience when selling my mother’s house.Nice people,good communication throughout the process and a secure portal to receive documents& forms,plus store all the information.Pleased that they were highly recommended by our Estate Agent.
Nigel · 13 October 2020
Agent replied · 16 October 2024
Dear Nigel, Thank you so much for your review. Wonderful to receive such great feedback relating to your transaction and that you had a good experience. As always, happy to help. Tracy HollandMarketing Manager
★★★★★ 3/5
TrustpilotToo slow
Too slow, didn’t always give the weekly updates.
Peter · 13 May 2025
★★★★★ 5/5
TrustpilotClear and step by step information
Clear and easy to understand steps and processes shown in the portal. Quick response to messages.
Ngan · 5 May 2023
Agent replied · 15 October 2024
Ngan, thank you for leaving us this kind review. We are delighted you found our service to be clear and found our portal to be helpful!It’s always a pleasure to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotExcellent
Excellent. Really helpful and made me feel in very safe hands throughout
Bob · 25 August 2023
Agent replied · 15 October 2024
Sam - thank you for leaving us this great review, we're so glad we gave you such an excellent experience working with us!Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
Trustpilotkeepers cottage Ripley
These guys take 100% of the hassle out of the procedure, everything is in one place on the website, very stress free!!
David · 7 October 2022
Agent replied · 15 October 2024
Dear David, We are really pleased to hear you had a stress free experience with Mekael and the team. Thank you so much for your review - always happy to help! Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotHaving everything online is helpful in…
Having everything online is helpful in general, but together with Covid it has meant everything has been very easy and the service has not been affected. Super helpful and friendly staff.
Pip · 14 June 2021
Agent replied · 16 October 2024
Dear Philippa,Thanks so much for your lovely review. Pleased to hear that you have found the portal so useful throughout the process and that you've had a good experience with Roksana, Neera, and the team.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, always respond quickly and the client portal is a great tool which keeps everyone informed. All staff are extremely polite and professional. I would highly recommend this solicitors if you are looking for excellent service.
Lizzie · 17 September 2019
Agent replied · 16 October 2024
Dear Lizzie,Thank you for such a lovely review. Great to hear that you found our service excellent and that you felt informed throughout. Really pleased and grateful for your recommendations. Tracy HollandMarketing Assistant
★★★★★ 5/5
TrustpilotWhat seemed to be a simple sale at the…
What seemed to be a simple sale at the start (no chain), turned into a convoluted process. My lawyer was professional all the way through, and managed the process very smoothly . I would definitely recommend!!!!!
Karla · 23 January 2020
Agent replied · 16 October 2024
Dear KarlaThank you for your feedback - as you say, what starts out simple frustratingly can often turn out to be complex. I'm so glad that we worked you through the process efficiently - that's what we're hear to do.We'd be delighted if you can indeed recommend us!Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotVery efficient and always available…
Very efficient and always available when you have a query. We completed the house in less than 3 months, just before Christmas, which is a very busy period.
Julien · 17 December 2021
Agent replied · 15 October 2024
Thank you Julien for your comments.The whole team always work really hard to get deals through quickly and safely, so it's great to see when it all comes together!Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotProfessional
I'm very happy with everything and I must say that they are very much professional. Handled everything and us with care and respect.
Samson · 18 August 2022
Agent replied · 15 October 2024
Thank you so much for your great review, Samson.We are pleased you are so happy with the service you received from Erim and Kaitlin throughout the process of your sale.Happy to help and here if you need us.Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotEfficient
I used them for conveyancing, they were fast and explained each step well which was tracked on their online portal. They may cost a bit more, but I think they do provide a better service than "low cost" solicitors.
Robert · 16 May 2018
Agent replied · 16 October 2024
Good morning RobertThank you very much for taking the time to leave us a review on Trustpilot.I am delighted that your experience with The Partnership has been so positive and that you have found our service to you to be of better value.With kind regardsChantal
★★★★★ 5/5
TrustpilotThe Partnership were fantastic
The Partnership were fantastic - experienced and knowledgeable, accessible, highly efficient. Understood our purchase and sale and priorities and gave us top service.
Sophie · 15 August 2022
Agent replied · 15 October 2024
Thank you so much for your great review, Sophie. Pleased to hear you had a fantastic experience and found the team knowledgeable, accessible and efficient throughout. Always happy to help. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotThe Partnership managed our purchase…
The Partnership managed our purchase and sale. Both properties had additional problems that took time to resolve. We were offered lots of useful advice and supported through the process.
MR · 7 October 2021
Agent replied · 15 October 2024
Dear Andrew,We are so pleased to hear you had such a great experience with Lilian and Hirakshi and felt in good hands throughout. Thank you so much for your lovely review and always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotExceptional service from Mandeep and…
Exceptional service from Mandeep and Priyanka. Thank you very much for all your help on our sale and purchase. In very tough times you worked extremely hard and we are very grateful. Thank you.
J · 30 August 2020
Agent replied · 16 October 2024
Dear Joanne, Thank you so much for leaving us such a great review. Really pleased to hear you had such a good experience with Mandeep and Priyanka, they will be so grateful for your feedback. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotVery professional and helpful
Very professional and helpful. Had a great experience.
Abhishek · 25 November 2023
Agent replied · 15 October 2024
Abhishek - thank you kindly for this lovely review! It's wonderful to hear you had such a great experience working with Mekael and Ellie for your transaction.We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotVery responsive
Very responsive, professional, well organised, experienced and effective! Great team of solicitors.
Victoria · 16 August 2023
Agent replied · 15 October 2024
Victoria - thank you so much for your lovely feedback. We are thrilled to hear that your legal team were responsive and professional throughout the sale of your property!We're always happy to assist.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotHelpful,polite
Helpful,polite, accessible,cheerful
Mrs · 2 April 2024
Agent replied · 15 October 2024
Ruth - thank you so much for your five stars! I know your legal team will be pleased to hear you found them to be helpful and polite throughout the whole process.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotExcellent
Excellent - very professional, very considerate, much appreciated and much recommended
Ale · 31 March 2025
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, have used the partnership a few times now and been so impressed. Would not hesitate to recommend them.
Elizabeth · 6 December 2022
Agent replied · 15 October 2024
Thank you so much for your lovely review, Elizabeth. We are pleased you've had another great experience - Erim and the team will be glad to hear it. Happy to help and here if you need us! Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotAll of your Staff has always been…
All of your Staff has always been extremely friendly and helpful and they could solve all problems concerning the buyers solicitor very fast. Thank you so much for your help!
Claus · 28 July 2021
Agent replied · 15 October 2024
Dear Claus,Thanks so much for your review and feedback. Pleased you had a good experience with us, Mandeep and the team will be delighted. Happy to help.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotExcellent
Very satisfied with the service of the firm. They were efficient, responsive and professional. Both sides of our transaction were completed more quickly than average. We were kept fully informed of progress throughout.
JBM · 12 November 2020
Agent replied · 16 October 2024
Dear Jeffrey & LindaThanks so much for the great review and feedback. Communication is key for a successful property transaction so we are delighted that you found the service responsive and were kept informed throughout. Always happy to help.Tracy HollandMarketing Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
