Trusted Agent profile · Guildford
Verified
★★★★★
2,554 reviews across 2 platforms
Guildford, GU1 9DP
The Partnership's office in Guildford is rated 4.7 out of 5 across 2,554 reviews on two platforms.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
4/5
TrustpilotTrouble free
We found selling our house with The Partnership to be a relatively smooth process. Its staff were responsive and, in most cases, ensured we were made aware of relevant aspects of the sale immediately.
Dear Malcolm, Thank you so much for your lovely review. Delighted to hear you had a great experience with us and found the team, helpful and responsive. Always happy to help, Tracy HollandMarketing Manager
5/5
TrustpilotVery professional and supportive, and always responsive.
The Partnership have acted for us on a number of house purchases and sales and have provided excellent service throughout. They are thorough, communicative, and excellent at problem solving. And they are patient with their clients!! Highly recommend for conveyancing services.
Good morning ChrisThank you very much for taking the time to leave us a review on Trustpilot and it is always really great to hear from a returning customer, thank you!I am delighted that your experience with The Partnership has been so positive. Do please let me know if I can be of any further assistance at this stage and of course let me know as soon as we can work together again!With kind regardsChantal
5/5
TrustpilotThe most professional conveyancers in the chain
Very professional and once again the most professional conveyancers in the whole chain. Would use again (third time) if we ever move!
Thank you so much for your review, Chris. Delighted you've had another great experience - Dominique and the team will be thrilled to hear it!Always happy to help. Tracy Holland Marketing Manager
5/5
TrustpilotA professional team you can rely on
A professional team you can rely on. They will keep you in the loop in every step of the home purchasing process they liase with. Very happy to have been their client.
Dear Nick, Thanks so much for your lovely review. Delighted to hear you had a great experience with Sophie and the team and felt you were in good hands. Happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotFriendly and Professional.
Very friendly, personal service. Found the portal so useful, and easy to understand.
5/5
TrustpilotProfessional staff always helpful .
Professional staff always helpful .Communication through the portal was good once I had become accustomed to it.I would definitely recommend
Thank you for the positive review, Sheila! Delighted to hear that you found the team professional and helpful throughout. We appreciate your recommendations - happy to help and here if you need us.Tracy HollandMarketing Manager
5/5
TrustpilotWe used Partnership services on several…
We used Partnership services on several sales and purchases by now. We would definitely recommend them. Great responsiveness, very reliable and always have good advice drawn from experience to help smooth any bumps along the process.
Dear Katarzyna,Thank you so much for your review - fantastic to hear that you have used us on several occasions and have had such a great experience. Thank you for your recommendations. Tracy Holland Marketing Manager
5/5
TrustpilotVery efficient with great feedback
Very efficient with great feedback, dealt with buyers questions quickly and direct overall a painless procedure! Thank you The Partnership👍🏻
Thank you for your positive review, Brad! We're glad to hear that you found the service efficient and that we were able to answer any of your questions quickly, making the process a painless one for you. Thank you for your recommendation.Tracy Holland Marketing Manager
5/5
TrustpilotGreat communication and super speedy
Great communication and super speedy. Always felt o knew what was happening and that we were in good hands. Never felt like we were unimportant. Thanks!
Dear Abigail,Thank you so much for your review. We are delighted you were happy with the communication from the team and felt in good hands throughout the process of your purchase. Always happy to help - here if you need us.Tracy HollandMarketing Manager
4/5
TrustpilotA couple of very minor errors
A couple of very minor errors, which were quickly corrected. Everyone very helpful and tolerant of my limited IT abilities. Would not hesitate to use them again, and recommend to others. w
Dear MadeleineThank you for your feedback - we certainly accept that we're not perfect - so glad that we sorted out the issues that we found.Lovely to hear that everyone was helpful ( and tolerant!!) Really pleased that we were able to sort out your sale effectively.Peter AmbroseManaging Director
4/5
TrustpilotSatisfying,
Satisfying,We used partnership's services in selling our property in Chelmsford. I think their services are good however need to improve the lead time by strong follow ups.Regard,Haseeb
Thank you for your feedback - we take all comments on board and are always looking to improve.I am aware that there were delays with your sale and that dealing with the council did at times prove frustratingly slow but pleased that we got the transaction through for you in any event.Tracy HollandMarketing Manager
5/5
TrustpilotFantastic service overall from the team…
Fantastic service overall from the team at The Partnership. I highly recommend them for anyone looking for a solicitor to use! Thank you again to Anna Stubbs, Leah Moseley, Liam Milligan, Lowri Peploe-Williams and Neera Patel.
Hi JamesThank you for your feedback and the recognition to the fact that in these times, it really is a team effort that shines through.From Liam's file opening, Lowri, Leah and Neera running the case through to Anna in the completions team, it really does show what is needed to get deals through.Thank you!Peter AmbroseManaging Director
5/5
Trustpilot10000% would recommend
Helpful, polite, always answer the phone, answer all questions - however small/ silly, always someone available to speak to you, keep you up to date via email and on the online portal which tracks the progress of the sale.100% would recommend.
Good afternoon Thank you so much for taking the time to leave us a review on TrustpilotI am delighted to hear that your experience with The Partnership has been so positive and I shall pass on your comments to your legal team.Do let me know if I can be of any further assistance at this stage.With kind regardsNatalie
5/5
TrustpilotAmazing
Great knowledge. Amazing customer service. Very fast in replying and following up on everything, even during the Christmas period.
MadalinaThank you for taking the time to post a review - the team will be over the moon to read this!Yes - we work even at Christmas - so pleased that we were able to help with your sale.Tracy HollandAssociate Director, Sales & Marketing
5/5
TrustpilotThe Partnership were always in touch
The Partnership were always in touch, informative and tried to sort problems when they came up.We would always recommend them if you are selling or buying a house.
Dear Nigel,Thank you so much for your review. Laura and Abi will be delighted you had such a great experience. We are grateful for your recommendations and always happy to help. Tracy HollandMarketing Manager
4/5
TrustpilotPleased with outcome
Overall I was very pleased with the work that the partnership did in helping me to sell my property. Would defiantly recommend!
Thank you so much for your review, Joe.We’re delighted to hear you had a great experience with Vaishali and the team throughout the process of your sale. Happy to help. Tracy Holland Marketing Manager
5/5
TrustpilotThey have been brilliant from start to…
They have been brilliant from start to finish with weekly updates .Quick responses on any query always there to help you through the process. Amazing .Dedicated team looking after you .Highly recommend.
Dear Vanessa, Thank you so much for your lovely review. Great to hear you've had such a good experience with Sophie and the team and pleased that you'll be recommending us. Always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotThe Partnership dealt with my sale and…
The Partnership dealt with my sale and purchase. They helped and assisted at every turn and I cannot talk highly enough of their service. I thoroughly recommend them.
Dear Richard, Thank you so much for your lovely review. Nicole and the team will be so pleased you had such a great experience. Grateful for your recommendations and always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotThe Partnership experience
I found the experience with The Partnership very easy and stress free. The portal makes staying on top of everything straightforward. Our lawyers were great, highly recommend this company.
Dear Peter,Thank you so much for your review. We are pleased to hear you've had a great experience with Michelle, Kirby, and Ellie. Grateful for your recommendations and happy to help.Tracy HollandMarketing Manager
5/5
TrustpilotExcellent service
I'm very happy, they were very attentive and always with a quick answerI definitely recommend!
Roberto, thank you very much for your kind words! Ismail and Alex will be thrilled to hear you found them to be attentive with quick communication throughout your transaction.We are grateful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotWe are so pleased to have chosen The…
We are so pleased to have chosen The Partnership for our sale and purchase. Our situation developed to become particularly tricky and complicated but the team at The Partnership were fantastic from beginning to end, always responding to my countless questions with speed and enormous patience. We had complete confidence in them from the start and we would highly recommend them for their faultless service.
5/5
TrustpilotVery professional
Very professional, always available for any queries, would use again
Catherine - thank you very much for leaving these kind words! I know Kim and the team will be so pleased to read your lovely comments.We're always here to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotThe service I received was very…
The service I received was very professional. I was kept informed throughout the process and any question I raised was answered promptly and with sufficient detail to enable me to make an informed decision.
Dear Michael, Glad to hear that communication was prompt and the team was helpful and professional. Thank you for taking the time to leave us a review on Trustpilot. Tracy HollandMarketing Manager
5/5
TrustpilotIf Carlsberg made solicitors!
The Partnership have been an absolute pleasure to deal with. I can’t recommend them highly enough. Updates the whole way through the process, queries answered extremely quickly. Don’t look anywhere else, these guys are AMAZING!!!!
Dear Davy, Thank you so much for your awesome review and glad we were able to assist and leave such a great impression. Very grateful for your recommendations. Tracy HollandMarketing Manager
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