Trusted Agent profile · Guildford

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The Partnership Guildford reviews

4.7

★★★★★ Excellent

2,554 reviews across 2 platforms

Guildford, GU1 9DP

The Partnership's office in Guildford is rated 4.7 out of 5 across 2,554 reviews on two platforms.

Trustpilot logo

2,553

Reviews on Trustpilot

This office

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5.0 / 5

1

Reviews on Kerfuffle

This office

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Trustpilot

I would 100% use the partnership again

I would 100% use the partnership again. The communication was excellent from Start to finish. The client portal was fantastic for keeping up to date and sharing files which really took the stress out of the process, it definitely speeded it up.

Daniel · 22 May 2018

Agent replied · 16 October 2024

Good morning DanielThank you so much for taking time to leave us a lovely review on Trustpilot!I am delighted that your experience with The Partnership has been so positive.We have worked hard on our client portal and it is always great to be able to see how it works to speed up the process, which can be rather frustrating at times!We look forward to working with you again,,, one day!Kind regardsChantal

5/5

Trustpilot

Purchase and sale

Purchase and saleExcellent service for both sale and purchase, good communication, good portal application and good value for money

Neill · 25 April 2023

Agent replied · 15 October 2024

Neill - thank you so much for these kind words. Mandeep and Christina will be so glad they gave you a good experience with us.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Weekly report and updates

Weekly report and updates. Being informed of every step of the process.

Khadra · 1 November 2023

Agent replied · 15 October 2024

Khadra - thank you very much for your five stars. It's great to hear that you were kept informed throughout!Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Highly recommended conveyancers

This is the second time we've used The Partnership and I would highly recommend them. Very transparent, helpful, great communication and always someone available to talk to when I've called.

Ruth · 27 January 2022

Agent replied · 15 October 2024

Dear Ruth, Brilliant to hear that you have had another great experience with our team - Leah, Dominique and Oscar will be delighted. Thank you so much for your lovely review and grateful for your recommendations. Tracy HollandMarketing Manager

5/5

Trustpilot

Professional and efficient

From the beginning we were kept updated on progress. The portal was easy to use and much better than communicating by email as all correspondence was together. I would definitely recommend The Partnership, very efficient.

Anne · 25 February 2021

Agent replied · 16 October 2024

Dear Anne,Thank you so much for your great review. Delighted you had a good experience and found the portal so useful and efficient throughout. We are grateful for your recommendations. Tracy HollandMarketing Manager

5/5

Trustpilot

Second time I've used them and they're…

Second time I've used them and they're great! Always easy to talk to and loads of information in the online portal. Will use again!

Martin · 28 October 2022

Agent replied · 15 October 2024

Thank you so much for your review, Martin. Delighted you have another great experience working with us, Erim and Kaitlin will be pleased. Happy to hear you liked the portal and felt supported by the team throughout the process of your sale. Always happy to help and here if you need us. Tracy Holland Marketing Manager

5/5

Trustpilot

All the way through the very stressful…

All the way through the very stressful procedure the people dealing with our case were calm and very efficient guiding us. Quickly getting us from exchange to completion when the opportunity arose.

Peter · 30 September 2021

Agent replied · 15 October 2024

Dear Peter,Thanks so much for your review. Delighted to hear you've had such a great experience with Jordan and the team. Happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

excellent service

We’ve had great experience selling our property with the Partnership. They are really professional, approachable, clear about what is happening and friendly. We’d highly recommend the service and will definitely use them again. Many thanks.

Monika · 9 February 2021

Agent replied · 16 October 2024

Dear Monika, Delighted to hear that you've had a great experience with us. Thank you very much for your review and thrilled that you will be recommending us. Always happy to help, Tracy Holland Marketing Manager

5/5

Trustpilot

Thank you guys we had an amazing…

Thank you guys we had an amazing experience everything was smooth and stress free 100% recommend

Huguinho · 12 July 2023

Agent replied · 15 October 2024

Hugo, thank you very much for this kind review. Ismail and Alex will be thrilled to read your feedback. It’s amazing to hear the team provided you with a stress free experience.We are grateful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

excellent

Very friendly and helpful staff. The online portal makes things go swiftly and you always know the stage things are at. Worth paying the extra money to go with The Partnership!

Claire · 19 November 2021

Agent replied · 15 October 2024

Dear Claire, Thanks so much for your review. Pleased to hear you found the team friendly and helpful - Paul, Maggie, and Jessica will be thrilled to hear it. Always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

I was satisfied with the service I…

I was satisfied with the service I received from the partnership staff. I would like to thank them all for their hard work and support.

Adrian · 5 September 2022

Agent replied · 15 October 2024

Dear Adrian, Thank you so much for your review. Kim and the team will be delighted to hear that you were satisfied with the service you received throughout your sale. Happy to help and always here if you need us. Tracy Holland Marketing Manager

5/5

Trustpilot

Excellent Communication

So happy with the communication from this team. Super fast to reply, everything explained to us in plain English, super organised, clear and a very proactive team.Would definitely use them again and I highly recommend them.

N · 19 October 2020

Agent replied · 15 October 2024

Dear Natasha, Thanks so much for your review and great feedback. Wonderful to hear that the team were fast, organised and proactive and that you had such a pleasant experience. Very grateful for your recommendations and happy to hear we many see you again in the future - always happy to help. Tracy HollandMarketing Manager

3/5

Trustpilot

Very competent, minimal communication

The Partnership were very competent and thorough, and the interactive portal is very well designed.

Mike · 13 March 2025

5/5

Trustpilot

The Partnership were fantastic in…

The Partnership were fantastic in dealing with the sale/purchase of our property. All the staff were very helpful, always available and quick to resolve queries. Online system was a very useful tool in communicating with all parties involved. Highly recommended

Linda · 15 April 2019

Agent replied · 16 October 2024

Dear Linda, Thank you very much for taking the time to leave us this wonderful review. We really appreciate great feedback about our team and we are thrilled that you found our portal so useful. Thank you for your recommendations and so glad we could help. Tracy Holland Marketing Assistant

5/5

Trustpilot

What makes for a Smooth Process? The team were very responsive and…

The team were very responsive and explained everything I needed to understand in clear detail. They were supportive and understanding.

Janine · 3 March 2023

Agent replied · 15 October 2024

Thank you so much Janine for taking the time to put feedback on here.Absolutely delighted that we could handle the sale of your flat - we know that transactions can be very stressful so really happy that Nicole and Patience were there to help!Tracy Holland, Associate Director, Sales & Marketing

5/5

Trustpilot

Excellent professional service

Very efficient and professional service.Worked through the sale process and a complicated exchange consulting with us at every stage I have used The Partnership several times now for property sale and purchase and have been very satisfied.

Jennifer · 26 June 2020

Agent replied · 16 October 2024

Dear Jennifer, Thank you very much for your lovely review. We are pleased to hear that you have used us several times now and are once again satisfied with the service you received. Thank you once again and always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Had no complaints with them and would…

Had no complaints with them and would recommend them to you

Steven · 10 November 2023

Agent replied · 15 October 2024

Steven - thank you for your five stars! Your legal team will be delighted to see this feedback.We're grateful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

The Partnership are always a pleasure…

The Partnership are always a pleasure to work with. The agents portal is an excellent mode for updates and the communication with the team is always prompt, friendly and detailed. We always highly recommend The Partnership to our clients.

Jacqueline · 25 September 2019

Agent replied · 16 October 2024

Dear Jacqueline,Thank you for taking the time to leave us a review on Trustpilot! We are always thrilled to hear great feedback from agents that we work with. A huge thanks for your recommendations and always happy to help.Tracy HollandMarketing Assistant

5/5

Trustpilot

Very good contact

Very good contact. Very profesional and experianced people. Thank You very much.

Dominika · 18 April 2025

5/5

Trustpilot

Great service very reliable quick…

Great service very reliable quick response when any questions are asked keep u updated all the time what an excellent company to use I recommend the partnership 100%

Paul · 7 April 2022

Agent replied · 15 October 2024

Dear Paul, Thank you so much for your review. We are pleased you found the service with Erim and the team quick and reliable throughout. Grateful for your recommendations and happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

The Partnership has made the whole…

The Partnership has made the whole experience of moving house a pleasant experience

Maxine · 15 September 2023

Agent replied · 15 October 2024

Maxine - thank you so much for leaving us this lovely review. We're pleased to hear we gave you a pleasant experience, I know your legal team will be thrilled to read your comments!We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Professional, helpful and always contactable

My first positive experience of conveyancing solicitors. Communication was first class with weekly updates and always someone available to answer my queries. Our solicitor and her assistant were proactive, efficient, friendly and helpful at every turn. I have already recommended to others.

Emma · 12 March 2017

Agent replied · 16 October 2024

Good morning EmmaThank you so much for your review. I am so happy that your experience with The Partnership was so positive. We do work hard to get our clients through what can be quite a difficult process, smoothly and speedily and so I will pass your feedback to your solicitorWith kind regardsNatalie

5/5

Trustpilot

Excellent and Reliable Service

Excellent and Reliable Service - highly recommended

Waseem · 1 February 2024

Agent replied · 15 October 2024

Waseem - Thank you kindly for taking the time to leave such positive comments! We're grateful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

I advise everyone to go there

I had very good experience with partnerships ✨😊

Roland · 10 January 2024

Agent replied · 15 October 2024

Roland - thank you kindly for this lovely review! We're so pleased to hear you had such a great experience with us.We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant

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