Trusted Agent profile · Guildford
Verified
★★★★★
2,554 reviews across 2 platforms
Guildford, GU1 9DP
The Partnership's office in Guildford is rated 4.7 out of 5 across 2,554 reviews on two platforms.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Portal plus Knowledgable Staff
The coordination between the portal, and all the people at the Partnership works very well.
Jeffrey - thank you so much for your lovely comments. We're glad to know that you had a great experience working with us on the purchase of your property!We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotVery professional and helpful
Jamie - thank you for your kind words! Your team will be thrilled to know you found them to be professional and helpful throughout.We're always here if you need us!Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotGreat
Great service thank you for all your support
Eric - thank you for taking the time to leave us your lovely comments! We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotFriendly and professional
Friendly and professional. Great website interface. Replied timely to enquiries and guided us through the process of buying and selling house. Would def recommend
Thank you for the positive feedback, Richard! We are glad to hear that you had a good experience with our team. We appreciate your recommendations - always happy to help and here if you need us! Tracy Holland Marketing Manager
5/5
TrustpilotCan’t recommend enough
Can’t recommend enough. Simple dashboard keeps you update and quick responses from solicitors 10/10
Daniel - thank you very much for this lovely feedback. We are so pleased to hear that you loved our Client Portal and found it useful throughout your transaction!We're thankful for your recommendations and are always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotExcellent customer service and efficient
What a great service I had! The house buying process around two months. Amazing!! Highly recommended to all of you.
Thank you very much Tracy for this wonderful feedback! We are so pleased that you had such a great experience with us when purchasing your property. It’s always amazing to see transactions get across the line so quickly.We are grateful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotFantastic
We are incredibly happy with the service you providedAlways kept us up to date with everythingFriendly service Thank you
Thank you very much Susan for this fantastic review. We are so pleased to hear that Ismail and Alex provided you with friendly service throughout the transaction!We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotVery impressed with Nabil and Priyanka…
Very impressed with Nabil and Priyanka who had their work cut and skills put to the test with what was a particularly complicated sale! I would highly recommend the Partnership and would definitely use their services again Thanks for all you help
Dear Toby, Thank you so much for leaving such a great review on Trustpilot. Nabil and Priyanka are extremely delighted with the feedback and are always happy to help. Very grateful for your recommendations.Tracy Holland Marketing Assistant
5/5
TrustpilotThe Partnership have been extremely…
The Partnership have been extremely helpfulTheir Online Portal system is so user friendly Staff I worked with were so kind and helpful...Henna, Jessica and Kerry A beeeeg thank you from Roberto and Zoe
Dear Roberto, Thanks so much for your review. We are delighted you had such a great experience and found the team extremely helpful and the portal so user-friendly. Henna, Jessica, and Kerry will be pleased to hear it. Happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotThey are so Professional !
They are so Professional !! though they charge high fee, worth it !!
Thank you very much Lohith for your kind words! We're so pleased to hear that you found us to be so professional throughout the process.We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotBrilliant online system and personal service
The Partnership gave a brilliant service during a very protracted property sale, with a really easy to use online portal to see messages and activity progress.
Dear Richard,We are delighted to hear you had such a good experience with Helen and the team and found the online portal so useful. Thank you for your review and happy to help. Tracy HollandMarketing Manager
4/5
TrustpilotVery good service
Very good service. I am particularly impressed with their portal that keeps you up to date on everything very clearly. It is a very user friendly portal. Would use The Partnership again!
Thank you Nicole - we have spent a lot of time and effort to make the portal the best it can be. Its a vital element of our service - obviously the people are the main difference, but decent technology definitely helps as well.Tracy HollandMarketing Manager
5/5
TrustpilotReally happy with partnership
Really happy with partnership, they had my property all sewn up within 9 weeks! Would definitely recommend
Thank you very much Marie for your kind words. We’re so glad to hear that you had such a great experience with us throughout the purchase of your first property!It’s always wonderful to see transactions get across the line so quickly, we’re always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotVery pleased with The Partnership and…
Very pleased with The Partnership and the team that were allocated to us. Quick responses to questions we had and the pie chart showing how far our sale and purchase were progressing was great!
Dear Sarah,Thank you for your review. Delighted you had a pleasant experience with Henna and the team and that you found the portal so useful. Always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotThe whole procedure was handled in a…
The whole procedure was handled in a efficient and professional manner.
Eric - thank you so much for this great bit of feedback. It's amazing to hear that your transaction was handled so well, I know Ismail and Alex will be delighted to read your comments!We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotTotal professionals from start to…
Total professionals from start to finish. Wouldn't use anyone else for conveyancing except The Partnership. Consistently excellent!
Thank you for the lovely review, Karin! We're delighted that you were happy with our service and grateful for your reocmmendations. Always happy to help and here if you need us.Illy Hanbury-Hughes, Marketing Assistant
4/5
TrustpilotVery responsive
The Partnership were very busy due to the current property market however they coped well and provided us timely responses in relation to our emails. They were on top of everything and we really appreciated their assistance.
Dear Pippa, Thank you for your review. Delighted to hear that you had a good experience with us. Happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotAmazing!
Great people to interact with and friendly, easy access to all documents and conversations thanks to their online portal, awesome experience!
What a lovely review, thank you so much Jordane! Everyone at The Partnership will be delighted to know that we were so friendly throughout the process.We are so glad that you found the portal to be so useful and that you had an awesome experience with us. We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotEvery email/ correspondence got a…
Every email/ correspondence got a response within an hour, even if it was a holding response. Many Solicitor Companies do not match up with this standard.
Thank you so much for your lovely review, Rotimi.We're delighted to hear that you were pleased with the service you received from Ismail and Alex, throughout the process of your purchase.Always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotExcellent
Excellent - speedy and efficient. Could not ask for better. Always easy to contact and every step clear. Well done "the partnership".
Thank you so much for your kind words, Carol. So pleased that we were able to get your deal over the line - especially that from start to finish was about a month!Tracy HollandAssociate Director, Sales & Marketing
5/5
TrustpilotHigh quality services, prompt responses to all of my inquiries, polite and sophisticated
I was super satisfied working with The Partnership for purchasing my flat. High quality services, prompt responses to all of my inquiries, polite and sophisticated. This is how I can describe them if anyone asks me.
Dear Konstantinos, Thanks so much for your review. Delighted to hear you had a great experience with Henna and the team. Always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotAre highly competent
Are highly competent. Always have a positive attitude. Are friendly, respond quickly and get it done.
5/5
TrustpilotGreat professionals!
I'm happy with the service I received from The Partnership. The staff are always attentive and responding to my queries on time. I would recommend!
Thank you so much for your great review, Dimitar.Delighted you were happy with the service and felt in good hands throughout the process. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotVery approachable and clear…
Very approachable and clear explanations of legal procedures. I look forward to successful Completion in ten days’ time. Thank you all.
Thank you for this lovely review Adrina! We are happy to hear that we could help get this sale across the line. Nicole and Patience will be so glad to know they have been able to be so approachable throughout the transaction.Illy Hanbury-Hughes, Marketing Assistant
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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