Trusted Agent profile · Guildford

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The Partnership Guildford reviews

4.7

★★★★★ Excellent

2,554 reviews across 2 platforms

Guildford, GU1 9DP

The Partnership's office in Guildford is rated 4.7 out of 5 across 2,554 reviews on two platforms. See how it compares with other estate agents in Guildford.

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2,553

Reviews on Trustpilot

This office

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5.0 / 5

1

Reviews on Kerfuffle

This office

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Proactive, professional, charming and effective

The Partnership has an excellent process for conveyancing which they execute with charm and efficiency. They were always on top of the issues, understood and respected our concerns and constraints, kept us fully informed of progress and achieved our deadlines. You really can't ask for more.

Jim · 24 March 2017

Agent replied · 16 October 2024

Dear JimThank you so much for your kind review I will pass it on to your solicitors. I am thrilled your experience with The Partnership has been so positive.We work hard to make the process of selling and buying properties as stress-free as we can for all our clients and clear and prompt communication helps speed everything up!With kind regardsNatalie

5/5

Trustpilot

Selling a property

The experience I had with The Partnership was very professional. Every person I dealt with explained what was happening and what was going to happen.Customer service was excellent.

Janet · 26 September 2022

Agent replied · 15 October 2024

Dear Janet,We are delighted you had a great experience and found the service excellent throughout. Mekael and Saskia will be so pleased to hear it. Here if you need us and always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Very helpful and efficient

An excellent service from the Partnership, always available to speak on the phone to ask questions and keeping us up to date with weekly emails.

Clare · 16 January 2023

Agent replied · 15 October 2024

Dear Clare, Thank you for the positive feedback! We're glad to hear that you were happy with our service. We understand the importance of being available to our clients, and we're glad that you felt that we were responsive to your needs. We're always happy to help and here if you need us. Tracy Holland Marketing Manager

5/5

Trustpilot

Highest quality solicitors - fast and efficient service

I can’t recommend these solicitors enough. The process from start to finish is smooth, precise and with highest level of service. The portal allows maximum security and you can check in on progress by way of a chart within the portal too.Will 100% use again

Sandra · 16 March 2018

Agent replied · 16 October 2024

Good morning SandraThank you so much for taking the time to leave us a lovely review on Trustpilot.I am happy that your experience with The Partnership has been so positive. I am delighted that you have enjoyed using our secure client portal and have felt the confidence and peace of mind that it brings.I look forward to working with you again one day and of course, do let me know if you need any further assistance at this stage.Kind regardsChantal

5/5

Trustpilot

Very happy with the service and…

Very happy with the service and efficiency. Our solicitor was very good and I found the client portal easy to use and a good way to see everything in one place relating to the move.

Matthew · 24 September 2021

Agent replied · 15 October 2024

Dear Matthew,We are delighted to hear you are happy with the service you received from Sophie and the team and that you found the client portal so useful. Thank you so much for your review, always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

The Partnership are very helpful

The Partnership have been very helpful through what has been a stressful experience due to various issues with regard to our house sale.They have been able to assist us and we would certainly recommend them for their professionalism and expertise.

Ian · 7 August 2020

Agent replied · 16 October 2024

Dear Ian, Thank you very much for leaving us a review on Trustpilot. So pleased to hear that we have been able to assist in this stressful situation. We are extremely grateful for your recommendations and are always happy to help. Tracy Holland Marketing Manager

5/5

Trustpilot

Always available and excelled in taking…

Always available and excelled in taking the stress out of what was a very stressful situation

Antonia · 3 October 2023

Agent replied · 15 October 2024

Antonia - thank you so much for leaving this kind review. We are so glad your team were able to make your transaction so stress free!We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Very good experience overall

Very good experience overall, the partnership were on top of things and very quick in dealing with all matters on their side. I would have appreciated a bit more firmness when negotiating with the vendor on some minor items such as boiler checks or cleaning.

Lauren · 17 January 2018

Agent replied · 16 October 2024

Good afternoon LaurenThank you for taking the time to leave us a review on Trustpilot. I am delighted that your experience with The Partnership has been positive and we were able to help you. We work hard to work through each matter as thoroughly and quickly as we can as we believe this leads to a quicker and transparent transaction.I will be sure to pass your feedback to your legal team with us.Do please let me know if I can be of any further assistance at this stage.Kind regardsChantal

5/5

Trustpilot

Your quick action in getting my south…

Your quick action in getting my south Ockendon property sold

Bernard · 23 June 2025

5/5

Trustpilot

The Partnership - Why not? I'm glad I did!

The Partnership (Property Lawyers). The team delivered a very professional service which was clear and easy to follow in their contributions towards the journey of our house sale.

R · 13 September 2022

Agent replied · 15 October 2024

Thank you so much for your review, Ronald.We are pleased you had a good experience with Oli and Maria throughout the process of your sale. Happy to help and here if you need us. Tracy HollandMarketing Manager

5/5

Trustpilot

Truly superb service

From the beginning, the very easy to use portal, immediate telephone contact when I phoned in with queries, was exemplary. Really the highest praise go to this company.

Jonathan · 13 September 2022

Agent replied · 15 October 2024

Thank you so much for your review, Jonathan.We are so pleased you had such a wonderful experience with us. Vaishali and the team will be delighted to hear it. Happy to help and here if you need us. Tracy HollandMarketing Manager

5/5

Trustpilot

Always kept me updated

Always kept me updated on a weekly basis, sometimes more often. Responded to queries and issues within the hour. Loved the secure portal. Very helpful and professional.

Claire · 20 October 2022

Agent replied · 15 October 2024

Thank you so much for your review, Claire. Glad to hear you found the team helpful and professional and had such a great experience throughout. Always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Great Service

Great experience with The Partnership end to end. Lovely personable service. Would highly recommend, The Partnership made a stressful process seamless! Thank you.

Marina · 10 March 2023

Agent replied · 15 October 2024

Marina - thank you so much for your kind words - the whole team, from Beth in services, Laura and Steven handling the deal through to Bethany in completions - will be delighted that we were able to take the stress out of what is a very unpredictable process!Tracy Holland, Associate Director, Sales & Marketing

5/5

Trustpilot

They didn,t bat an eyelid when I wanted…

They didn,t bat an eyelid when I wanted to do everything on paper and drop documents off at their office rather than wrestling with technology !

Old · 23 November 2022

Agent replied · 15 October 2024

Thank you so much for your review, Lesley.Pleased to hear you were happy with the service you received. We're always happy to help! Tracy Holland Marketing Manager

5/5

Trustpilot

Excellent communication from start to…

Excellent communication from start to finish.The portal idea is superb as you can upload many docs quickly. From someone not particularly computer savvy, the technical help I needed was there too. A very professional, kind team.

Fifi · 28 June 2021

Agent replied · 15 October 2024

Dear Fiona, Delighted to hear you found the service from Budhima and the team so pleasant from start to finish. Pleased you liked the portal and found it so useful and felt there was always someone on had to assist. Thank you for your review and happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

This is the only solicitor we would…

This is the only solicitor we would use. They have sold one flat and organised the sale and purchase of houses this month. Extremely efficient and always helpful. The online portal is so easy to use.Highly recommend them to anybody.

Christine · 7 July 2020

Agent replied · 16 October 2024

Dear Christine, It is always fantastic to hear that our clients have had a positive experience with us. Thank you for your lovely feedback and for taking the time to leave us a review on Trustpilot. We appreciate your recommendations. Tracy Holland Marketing Manager

5/5

Trustpilot

Excellent service

Excellent service. Very helpful, did everything we needed in good time.

Gareth · 22 January 2024

Agent replied · 15 October 2024

Gareth - thank you kindly for the positive feedback. Delighted to hear you were so pleased with the service you received throughout your transaction!We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

House sale

I used The Partnership for the sale of my house. They have been absolutely faultless. Very efficient and professional. I would (and shall) recommend them to others.

Julie · 13 October 2022

Agent replied · 15 October 2024

Dear Julie,Thank you so much for your review. Delighted to hear you had a pleasant experience with Neera and the team and felt in good hands throughout.Grateful for your recommendations and always happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

Dealt efficiently with the whole…

Dealt efficiently with the whole transaction, kept us fully informed, and responded quickly to meet our buyers' last minute requirements.

Daniel · 7 June 2023

Agent replied · 15 October 2024

Daniel, thank you very much for your kind words. The team here will be thrilled to know they dealt with your transaction quickly and efficiently.We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Amazing work

Amazing how they keep you updated with every step of the purchase and how they handle there work. Highly recommended never been that easy to purchase a house. Best regards to all your team

Joe · 5 November 2021

Agent replied · 15 October 2024

Dear Joseph,We are pleased you had such a pleasant experience with Amna and the team and felt updated throughout. Thank you so much for your review and grateful for your recommendations.Tracy HollandMarketing Manager

5/5

Trustpilot

We are very pleased with the service…

We are very pleased with the service offered by the Partnership.They always responded very quickly to all our queries and have been a great support throughout the process.

Paola · 1 September 2022

Agent replied · 15 October 2024

Dear Paola,Thanks so much for your great review. We are delighted you are pleased with the service you received from Mekael and Saskia throughout the process of your purchase. Always happy to help and here if you need us. Tracy HollandMarketing Manager

5/5

Trustpilot

very please with the service given

very please with the service given , i would say that some times it would have worked better to have had a heads up via phone call rather than a email .Best Regards John

John · 2 November 2021

Agent replied · 15 October 2024

Dear John,Thanks so much for your review and feedback. Delighted you had a pleasant experience with Leah and the team. Always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Very professional and structured work

Very professional and structured work. Online portal is a bliss to have all information at one central location. All of the Partnership team has been very accessible and professional. We had a very smooth transaction, would recommendation them in a heartbeat. Keep it up guys!

Neena · 30 August 2017

Agent replied · 16 October 2024

Good morning NeenaThank you so much for your review on Trustpilot. I am delighted that you enjoyed working with our portal. We work hard to keep our clients safe and up to date and it's always great to hear back.I hope we can work together again and in the meantime do please let me know if there is anything else I can do for you.With kind regardsNatalie

5/5

Trustpilot

Great experience

Great experience, Vaishali and Holly provided clear communication throughout and always available when needed.

Mr · 10 November 2023

Agent replied · 15 October 2024

Peter - thank you very much for this lovely review. We're so pleased to hear you had a great experience working with Vaishali and Holly and the purchase of your property!We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant

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