Trusted Agent profile · Guildford

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The Partnership Guildford reviews

4.7

★★★★★ Excellent

2,554 reviews across 2 platforms

Guildford, GU1 9DP

The Partnership's office in Guildford is rated 4.7 out of 5 across 2,554 reviews on two platforms.

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2,553

Reviews on Trustpilot

This office

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5.0 / 5

1

Reviews on Kerfuffle

This office

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional and friendly service

Professional and friendly service. Great communication and update throughout the process. The portal is very good. Highly recommend

Sharmina · 25 January 2024

Agent replied · 15 October 2024

Sharmina - thank you kindly for your lovely comments. We're glad to hear you received professional and friendly service throughout your transaction!We're grateful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Rapid conveyancing!

I engaged The Partnership for conveyancing on my recent flat purchase. My solicitor, Laura Unite, was knowledgeable and professional. The speed of the service was impressive and helped me to complete in a very good time. I would recommend The Partnership for conveyancing.

Andy · 3 July 2021

Agent replied · 15 October 2024

Dear AndyDelighted to hear you had such a pleasant experience with Laura and the team throughout the process of your flat purchase. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Was a really good experience as…

Was a really good experience as everything was really easy o use, and they also supported me when I had any query

MR · 20 October 2023

Agent replied · 15 October 2024

Leonardo - thank you very much for your lovely comments. It's great to know you had a great experience with us and were supported through the entire process!We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

It was great experiance and also they are helpful.…

It was great experiance and also they are very supportive and helpful if there is any query. Thank you .

Roshni · 6 December 2023

Agent replied · 15 October 2024

Roshni - thank you kindly for your lovely comments. It's wonderful to hear that you had such a great experience working with Jade and Eloise, they are a brilliantly supportive team!We're always happy to help if you need us again in the future.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

The Partnership was a good experience l

Michelle Ryan at The Partnership was very helpful and thorough and she made the whole process run smooth and was very diligent to make sure every stone was uncovered and facilitated our move smoothly. Recommended.

Raphael · 31 August 2022

Agent replied · 15 October 2024

Dear Raphael,We are so pleased you were happy with the service you received from Michelle during the process of your purchase and found the team helpful and thorough throughout.Thank you so much for your review and grateful for your recommendations. Tracy HollandMarketing Manager

5/5

Trustpilot

Excellent Service from The Partnership

Helpful and friendly service from all members of the conveyancing team whenever required. Regular updates and visual representation of progress. Secure portal for documents and payments.

Mr · 3 July 2023

Agent replied · 15 October 2024

Thank you very much for taking the time to leave us this great feedback Warren. Your legal team will be thrilled to hear you found them to be helpful and friendly throughout the sale of your property.We’re so glad you liked our secure portal too! We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

The Partnership

The portal works effectively and safely and the comms are timely and efficient. All activity responded to within 24 hours and the team are excellent. I would thoroughly recommend them.

Martin · 20 February 2023

Agent replied · 15 October 2024

Thank you for sharing your positive experience, Martin. Glad to hear that you found the portal effective and that the communication with the team has been timely and efficient. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Excellent service

My company has recommended The Partnership on numerous occasions due to their high level of professionalism, communication skills and the ability to get sales through to completion. Having now used them on a personal level, I can not fault them again. Under offer to exchange in less than five weeks! Thank you.

Zoe · 15 March 2017

Agent replied · 16 October 2024

Good morning ZoeThank you so much for your review. I am thrilled we were able to demonstrate our service to you, on a personal level. May I take this opportunity to thank you for your recommendations tooWith kind regardsNatalie

5/5

Trustpilot

V pleased we chose The Partnership for…

V pleased we chose The Partnership for our house purchase. An excellent service. V prompt replies to all our queries. Clear and useful advice at all times. Would highly recommend. We exchanged and completed smoothly and without any complications or delays. Many thanks.

Mrs · 20 May 2021

Agent replied · 16 October 2024

Dear Amanda,Thank you so much for your review. Great to hear you had a pleasant experience with Laura and the team and pleased to hear you will be recommending us. Happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

Amazing firm to deal with

Amazing firm to deal with. Matt Winsper, Catherine Nickford and Sophie Jenkins all went over and beyond. Thank for you for all of your hard work on our case. Would highly recommend The Partnership.

Lewis · 22 September 2022

Agent replied · 15 October 2024

Thank you so much for your lovely review, Lewis.We are pleased to hear you had such a great experience with Catherine, Matt, and Sophie throughout the process of your purchase. Delighted we could assist and always happy to help. Here if you need us!Tracy HollandMarketing Manager

5/5

Trustpilot

It has been an absolute pleasure…

It has been an absolute pleasure working with all Partnership staff. They have all been really efficient and quick to respond. It has made the whole process of selling our late mum’s house so much easier. Thank you.

Ms · 18 March 2022

Agent replied · 15 October 2024

Thank you so much for your lovely review, Rebecca. We're delighted your experience with us has been pleasant - Laura and the team will be happy to hear it. Always happy to help and here if you need us. Tracy HollandMarketing Manager

5/5

Trustpilot

Faultless Service

I had an excellent experience with The Partnership and could not fault them in any way! I loved the online portal & the personal support was second to none!Thank you for making the whole house-buying process such a breeze!

Kim · 19 January 2022

Agent replied · 15 October 2024

Kim - thank you so much for your positive feedback about both us and our technology.You definitely can't have one without the other - it's the combination that makes the difference - Erim and Kaitlin were delighted to receive your feedback - thank you!Tracy HollandMarketing Manager

5/5

Trustpilot

Brilliantly dealing with their clients

Brilliantly dealing with their clients, easy and informative service. Highly Recommend.

Mr · 28 May 2024

Agent replied · 15 October 2024

Mohamed - thank you kindly for your five stars! We are delighted to hear about your brilliant experience with us.We're grateful for your recommendations and are always happy to help!Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

I had a fantastic service from The…

I had a fantastic service from The Partnership. Everyone very helpful and friendly. I definitely use you guys again

Fariba · 14 December 2023

Agent replied · 15 October 2024

Fariba - thank you kindly for your great feedback! Your legal team will be thrilled to see your lovely comments, it's amazing to hear how they provided fantastic service throughout the process. We're always here if you ever need us in the future!Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Very professional & efficient service, they kept us informed of progress.

We were very pleased with the way the Partnership dealt with our house purchase. The steps in the process were all documented and ticked off when they had been done. The individuals who we dealt with were very polite and professional.

Aileen · 20 September 2021

Agent replied · 15 October 2024

Dear Aileen,Thanks so much for your review. Delighted you had a pleasant experience with Henna and the team throughout the process of your purchase. Happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Very efficient in all aspects of on…

Very efficient in all aspects of on helping us to complete the purchase of our property on time.

Angela · 5 January 2024

Agent replied · 15 October 2024

Angela - thank you kindly for this lovely feedback. We're so pleased to hear you had such a positive experience working with the team here for the purchase of your property!We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Had a very good experience dealing with…

Had a very good experience dealing with the Partnership. As first time buyers they were very clear and supportive throughout the house buying process. The online portal made it easy to communicate with our lawyers and keep up to date with how things were progressing.

Fern · 9 November 2020

Agent replied · 16 October 2024

Dear Fern, Firstly, congratulations on your new home! Really pleased to hear you had a great experience with us and had the support and responsiveness from the team that you needed. Thank you for your lovely review. Tracy HollandMarketing Manager

5/5

Trustpilot

Great service throughout the sale…

Great service throughout the sale process. Very efficient. Highly recommend

Martin · 14 June 2024

Agent replied · 15 October 2024

Martin - thank you for your five stars! It's great to know you were provided with efficient service throughout your transaction.We're grateful for your recommendations and are always happy to help!Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Professional

Very helpful and friendly. Also understanding when I was slow in understanding requests on the phone

Peter · 15 February 2024

Agent replied · 15 October 2024

Thank you for this lovely review Peter. I know Laura and Patience will be delighted to know you found them to be so helpful and friendly throughout the sale of your property!We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Personal and professional service

The Partnership were organised, professional and reassuring at every step. Thanks to the whole team for helping me through quite a stressful process.

Nikki · 3 September 2023

Agent replied · 15 October 2024

Nikki - thank you so much for your kind comments! Everyone here works so hard to give our clients a smooth transaction so the whole team will be delighted to hear you thought they were organised, professional and reassuring.We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

House move

This is the best experience I have had with solicitors moving home. Regular updates are provided, the online progress tracker is very helpful, but overall it is the team that try to make the experience as painless as possible. I would definitely recommend The Partnership.

MattT · 30 October 2020

Agent replied · 16 October 2024

Dear Matt, Thank you so much for your awesome review. Really pleased that we have managed to meet expectations and make the process as painless as possible. The team does work incredibly hard to keep clients updated and happy throughout their transactions, so glad to hear this was the case.Very grateful for your recommendations, Tracy Holland Marketing Manager

4/5

Trustpilot

Portal well organized and team…

Portal well organized and team professional and responsive.

Marco · 18 July 2024

Agent replied · 15 October 2024

Marco - Thank you for your review! Really happy to hear you had a great experience with our team, and that you found our portal useful! We pride ourselves on the technology we use to make our processes easier, and we love hearing that it's doing its job correctly!Jamie-Ann Rogers, Marketing Assistant

5/5

Trustpilot

Thoroughly recommend

Nicole (and everyone at the Partnership) were so helpful, kind and efficient. They made the buying experience smoother and less stressful. I could not recommend these solicitors enough.

Clare · 11 April 2023

Agent replied · 15 October 2024

Clare, thank you so much for this lovely feedback. Purchasing a property can be a stressful experience but we are so pleased Nicole and Patience were able to make it go so smoothly for you!We are grateful for your recommendations and are of course always happy to help.Illy Hanbury-Hughes, Marketing Assistant

5/5

Trustpilot

Absolutely excellent service will…

Absolutely excellent service will definitely use these guys when we buy our house, our son recommended then when they sold and bought their property a year ago and we are so glad we took his advice, Thank you.

Mary · 3 March 2022

Agent replied · 15 October 2024

Thank you so much for your very kind words, Mary.Delighted that we were able to get your sale though and look forward to working with your on your purchase.We will of course pass on your comments to Kim and Eloise.Tracy HollandMarketing Manager

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