Trusted Agent profile · Guildford
Verified
★★★★★
2,554 reviews across 2 platforms
Guildford, GU1 9DP
The Partnership's office in Guildford is rated 4.7 out of 5 across 2,554 reviews on two platforms.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotQuick and responsive
The Partnership were attentive and quick in supporting our purchase of our first flat.
William - thank you so much for your feedback! It's amazing to know you found our team to be so attentive while working on your purchase.We're always happy to help!Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotThis was a simple transaction ie no…
This was a simple transaction ie no chain and cash purchase. However the Partnership pressed the other side so we had a resolution in a super quick amount of time. Very happy with the outcome!
Dear Steve,We are pleased to hear you had a great experience throughout the process of your purchase. Thank you so much for your review - happy to help. Tracy HollandMarketing Manager
5/5
Trustpilot5 star impeccable service
The Partnership are friendly, highly efficient with a very professional approach. The online client portal was so straight forward and the process ran so smoothly! I recommend their services.
Thank you very much Laura for your kind feedback. It’s wonderful to hear how friendly and efficient your legal team were and we’re so glad you liked our client portal!We’re grateful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant
4/5
TrustpilotGood website
The website was easy to use and was kept up to date so you knew at what stage you were at.
5/5
TrustpilotProfessional and progressive
Great combination of professionalism and friendliness. They clearly know what they’re doing and I loved the online portal which meant all information and messages kept in one place which felt secure and is v logical use of technology to benefit all parties.
Dear Samantha,We are delighted you had such a great experience with Michaela, Earnestina, and the rest of the team and that you found the portal so useful throughout. Thanks so much for your lovely review - always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotExcellent service
Team were very quick to respond back with any of questions. Excellent service, I always felt I was being looked after and team were tentative. Thank you for the professional service you provided and the continued update on your portal.
Thank you for your great review, Balwant. Delighted you had a good experience with Henna and the team and that you felt you were being looked after throughout your transaction. Always happy to help and here if you need us. Tracy HollandMarketing Manager
5/5
TrustpilotOur move
The Partnership were fantastic, would happily recommend them
Dave - Thank you for the review! So glad to hear that you had a great experience with us, and we are happy to know you're happy to recommend us! Please don't hesitate to get in touch if you need anything!Jamie-Ann Rogers, Marketing Assistant
5/5
TrustpilotIt was easy to work with Partnership…
It was easy to work with Partnership they update us everything and very helpful until we sold our house.
Yasantha - thank you kindly for your five stars! We are delighted to hear we made the process so easy for you.We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotEveryone we worked with was great
Everyone we worked with was great. We can't be grateful enough for the help and we got our new home keys. The online portal is perfect, we were able to keep track of everything. Thank you for the help.
Thank you for your lovely review, Timea.Delighted you were pleased with the service you received from Leah and the team, and that you found the portal so useful throughout. Always happy to help.Tracy HollandMarketing Manager
5/5
TrustpilotVery smooth process
It was great working with The Partnership, I loved their online tracking tool and it was a very smooth process from my side thanks to them. Thanks all!
Thank you very much Kirstie for taking the time to leave this lovely feedback! It’s wonderful to hear that you loved our client portal and had such a smooth process working with us, I know Oli and Maria will be thrilled to read your review.We’re always glad to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotThe team was amazing
The team was amazing! They kept us up to date and always called back when they said they would.
Maria - thank you very much for your kind words! I know Michaela and Matt will be delighted to read this wonderful review. We're always here if you need us!Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotAll round excellent service
All round excellent service, quick responses, efficient portal, pragmatic approach. Our second time and we will definitely use again in the future.
Henry - thank you very much for leaving this kind review. We love to hear when our clients have received excellent service and quick responses while they work with us, I know your legal team will be thrilled to see your comments!We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotThe team assigned to our sale and purchase with our move from Cranleigh to Chester…
The team assigned to our sale and purchase were excellent - they were efficient, very friendly and guided us through the whole process very well. The process was very smooth.
Gavin, thank you very much for this great feedback. Oli and Maria will be delighted to hear that you found them to be efficient and friendly throughout both your sale and purchase.We are so pleased to have been able to make the process go smoothly. We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotAmazing service from start to finish
Amazing service from start to finish. Incredibly efficient and reponsive. Couldn’t recommend more and we will definitely be using them again in the future.
Thank you kindly for this lovely bit of feedback Rebecca! We are so pleased to hear that the team here were amazing through the whole process. We're thankful for your recommendations and are always happy to help!Illy Hanbury-Hughes, Marketing Assistant
5/5
Trustpilot5 Star plus - I would recommend this company to everyone
This company is absolutely amazing. 5 star plus. I have just purchased a property from start to finish this has been so easy, extremely quick and completely stress free. Such a great team and an amazing set up you have. I would never go with anyone else in the future. Thank you so much.
Good morningThank you so much for taking the time to leave us a lovely review!I am thrilled to hear that your experience with The Partnership has been so positive. Buying and selling properties can be very stressful and I am happy that yours has been stress free!I look forward to working with you again one day.Kind regardsNatalie
5/5
TrustpilotEfficient and friendly
Efficient and friendly, an excellent service. We felt well supported through what can be a complex and confusing process. The costs were clearly posted with no nasty hidden surprises. I would thoroughly recommended them.
Dear Kenneth, Thank you so much for your review. We are so happy to hear you felt supported throughout, Mekael and Saskia will be so pleased. Grateful for your recommendations and always happy to help. Tracy Holland Marketing Manager
5/5
TrustpilotI received excellent and very polite…
I received excellent and very polite service despite a long and drawn difficult move with Co-vid companies working from home and the falling through of the first sale. At all times the staff were amazingly polite and patient. Really good service!!Thank you ladiesSamira and Molly
Dear Molly ( and Samira!) Thank you so much for your lovely comments - it was certainly quite long and drawn out, wasn't it - these are indeed difficult times.I know that Mandeep and Poonam will be delighted that you took the time to write this feedback - just glad we were able to get your sale over the line.Peter AmbroseManaging Director
5/5
TrustpilotIn good hands
Michelle and Josepha are extremely thorough. It makes you feel you are in good hands!
Marcos - thank you for your kind feedback! Michelle and Joseph will both be over the moon with your comments.We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotLoved the app
Fantastic app which made communication very straightforward and quick. Really smooth experience.
5/5
TrustpilotI cannot recommend The Partnership…
I cannot recommend The Partnership highly enough. The portal was so easy to use and everything was handled so efficiently. We didn't need to chase them on anything at all.
Thank you very much for this amazing feedback Samantha. We are so pleased you found our client portal easy to use, it really is a great tool! I know Nicole and Patience will be delighted to know that they handled the sale of your property with efficiency throughout the process.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotThis is our second time of using The…
This is our second time of using The Partnership and had another good experience. Their portal is easy to use and you and there is always somebody at the end of a phone should you need extra help.
Thank you so much for your review, Sharon.Delighted you have had another great experience with us and that you found the portal so useful throughout. Happy to help and here if you need us. Tracy HollandMarketing Manager
4/5
TrustpilotThe Partnership Guildford
Would highly recommend the partnership for anything property related. Very friendly staff, great online platform for keeping you up to date with the progress of your property, and queries are handled in a very timely manner.
Dear Mala, We are pleased you found the team helpful and friendly throughout - Oli and Maria will be delighted to hear it. Thank you so much for your review and recommendations. Tracy Holland Marketing Manager
5/5
TrustpilotThe Partnership have been great in…
The Partnership have been great in terms of communication and it's great they have an online portal that enables you keep track of each stage. I will be recommending to family and friends. Thank you for all your support.
Dear Humayun,Thank you so much for your review. We are so pleased you had such a great experience with Mandeep and the team throughout the process of your purchase and that you found the online portal so useful. Grateful for your recommendations and always happy to help.Tracy HollandMarketing Manager
5/5
TrustpilotExtremely helpful, I would recommend.
The team have worked extremely hard to push through our house purchase within a small deadline. The team were extremely helpful and advised me on the process all the way. Thank you so much, we are due to move into our new home imminently.
Dear McCorley,Thank you so much for taking the time to leave us a review on Trustpilot. We are delighted you had such a pleasant experience with Ilknur and the team and felt in good hands throughout. Congratulations and best of luck in your new home. Tracy HollandMarketing Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. The Partnership hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Guildford.
