5/5
TrustpilotErim was very helpful and efficient…
Erim was very helpful and efficient throughout the selling process with quick responses to questions and regular updates.
Trusted Agent profile · Guildford
Verified
The Partnership Guildford reviews
★★★★★
2,554 reviews across 2 platforms
Guildford, GU1 9DP
The Partnership's office in Guildford is rated 4.7 out of 5 across 2,554 reviews on two platforms. See how it compares with other estate agents in Guildford.
Reviews
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMy house hookwood
Absolutely professional company from start to finish nothing was a problem I would highly recommend them I am so pleased when we chose white and sons estate agents that we went with there recommended solicitor 👍fixed fee no extra charges highly recommend both companies.
Agent replied · 15 October 2024
Thank you so much for your lovely feedback.Michelle, Kirby and the entire team will be delighted to read this - so pleased that we could help with your house move. White and Sons are fantastic to work with as well!Tracy HollandMarketing Manager
5/5
TrustpilotExcellent conveyancing team
Excellent team lead by Michaela Richards, dealing with both the conveyancing of my property being sold & similarly of that being purchased. A weekly report kept me informed & stress free. The team (Michaela, Poonam & Saskia = Polite, professional & a pleasure to deal with.Many thanks,
Agent replied · 16 October 2024
Dear AnnThank you so much for your fantastic comments; I know that all the team thoroughly enjoyed working with you with your sale and your purchase.I have passed on your comments to them, and they were really pleased to hear that you were so happy with the service.Hope all is well in your new homePeter AmbroseManaging Director
5/5
TrustpilotFantastic experience
Fantastic experience. The house purchase was quick, hassle free, I was kept fully informed. Charlotte and Jan are a great team and ensured things progressed as quickly as possible, they are both diligent and professional and I wouldn't hesitate to recommend the company. Thank you so much for your help, it wouldn't have happened without you!
Agent replied · 16 October 2024
Good morning NatalieThank you so much for taking the time to leave us a lovely review on Trust Pilot. I am delighted that your experience with The Partnership has been so positive and I will pass your comments on to Charlotte and Jan.With kind regardsNatalie
5/5
TrustpilotPerfect Professionals
Excellent service.Exteremely helpful, quick and efficient.Made the whole process relatively easy
Agent replied · 15 October 2024
Thank you for your review, Sean! We're happy to hear we were able to make the process as easy as possible for you. We always want to make sure we reduce stress wherever possible by moving things along quickly, so we're glad this was your experience!Please let us know if there is anything we can do to help going forward, and we're always here if you need to use us again!Jamie-Ann Rogers, Marketing Assistant
5/5
TrustpilotThrough and professional
We used their services for a house sale and purchase transaction recently. They are very professional, communication is wonderful - their website kept us up-to-date with different sections showing the work involved, progress made, etc. Totally recommend
Agent replied · 15 October 2024
Dear San, Thank you so much for your review. We are pleased you found the service professional and the communication great throughout, Manisha, Lee-Anne, and the rest of the team will be delighted to hear it. Grateful for your recommendations and happy to help. Tracy Holland Marketing Manager
5/5
TrustpilotGreat firm
I'm a first time buyer and foreigner as well so as you can imagine I am not very familiar with the process of buying a house in the UK. My solicitor and her assistant have been incredibly helpful in this stressful task, helping me with all the documents and all the possible questions I had.Definitely recommended.
Agent replied · 16 October 2024
Good morning AlessioThank you very much for your kind review and congratulations in your success. You are right that buying a house can indeed be stressful and I am thrilled that we were able to see you through the process in such a positive way.Good luck in your new home!With kind regardsNatalie
5/5
TrustpilotFast and Efficient
Fast, efficient and a pleasure to work with.
Agent replied · 15 October 2024
Thank you for the review, Lyndon! We're glad to hear you had a great experience with your file moving quickly!We're always happy to help, so please don't hesitate to get in touch if you need anything else from us!Jamie-Ann Rogers, Marketing Assistant
5/5
TrustpilotProfessional and efficient
They were friendly, professional and efficient making a potentially stressful experience much easier to handle.
Agent replied · 15 October 2024
Janina - thank you for taking the time to leave such a positive review! I know your team will be delighted to hear you found them to be friendly and professional throughout.We're always happy to help!Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotHighly recommended
I had the pleasure of dealing with Laura and Mekael for the recent conveyancing of my new house. Throughout the whole transaction they were very professional and super-responsive. They were also very helpful in answering my myriad of questions! The online portal for communication worked very well. Highly recommended.
Agent replied · 16 October 2024
Dear Louisa,Thank you so much for your lovely review and feedback. Mekael and Laura will be so pleased to hear that you had such a great experience. we're delighted to hear that you liked our portal and found it useful throughout your transactions and of course thrilled that you'll be recommending us. Tracy HollandMarketing Manager
5/5
TrustpilotHighly recommend
We used the partnership for the sale of our flat. I would highly recommend, they were very professional and fast. Their online portal was great for communication and weekly updates.I will definitely be using them again.Thanks Jodie and Charlotte.
5/5
TrustpilotHouse move after 47 years
I was kept abreast of the process which helped me relax a bit about moving house after 47 years. Whenever I asked questions the response was always quick and staff were helpful.
Agent replied · 15 October 2024
Janice, thank you very much for this lovely review! Moving house can seem daunting but the team here will be so pleased to know that they made the process slightly easier for you.We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotThe Partnership has just managed the…
The Partnership has just managed the buying and selling process for us in a record 9 weeks from start to finish and we couldn't have had a better experience with them. They were super helpful and responsive, dealing with a few challenging aspects with reassuring ease and utter professionalism. Can highly recommend!
Agent replied · 16 October 2024
Dear Charlotte Thank you very much for leaving us a lovely review on Trustpilot. We are delighted to hear that your experience with us has been so positive and that we managed to get your transactions through so quickly. We really appreciate your recommendations. Tracy HollandMarketing Assistant
5/5
TrustpilotAfter my initial fear of accessing a…
After my initial fear of accessing a new way of corresponding IE Portal and you being available by telephone you were always very helpful. The process of the sale of my property at each stage went very smoothly and efficiently for me. Thank you
Agent replied · 15 October 2024
Dear Margaret,We are pleased you had such a good experience with Laura and Abi and felt they were always available when you needed them. Delighted your sale went smoothly. Thanks so much for your review and always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotUsed the partnership for the first time…
Used the partnership for the first time and have been very impressed with them. I was given regular updates every Monday morning as I was called back promptly every time I left a message. Amit our solicitor was excellent and couldn’t be faulted. Would highly recommend them .
Agent replied · 16 October 2024
Dear Justin,Delighted to hear that you've had a great experience with us and were impressed with the service you received. Amit will be so pleased to hear your feedback. Thank you so much for taking the time to leave us a review and extremely grateful for your recommendations. Tracy HollandMarketing Manager
5/5
TrustpilotStreamlined and straightforward
The whole transaction was made as pleasant and straightforward as it is possible for a house sale to be. Especially impressed at the speed of funds transfer on completion.
Agent replied · 15 October 2024
Keith, thank you very much for your kind words! We’re so pleased to hear that your whole transaction was made as pleasant and straightforward as possible. Manisha and Louis will be thrilled to read your review.We’re always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotProfessional and efficient
Professional service! I purchased a flat, and they acted as my solicitors. They were efficient and kept me updated throughout the journey. The Partnership made the process smooth and less stressful. Thank you!
Agent replied · 15 October 2024
Thank you so much for your ringing endorsement of the team! Everyone works hard to make things smooth; Andy in sales, Zoe in services, Ismail and Alex in the legal team and then Charlie in completions! Delighted we could help.Tracy Holland, Associate Director, Sales & Marketing
5/5
TrustpilotThe Partnership was recommended to me …
The Partnership was recommended to me by my estate agent. They have done a brilliant job in managing the sale of my flat. They dealt with the transaction with quiet efficiency, whilst being prompt and detailed in answering any of my own queries. I would have complete confidence in using them again in the future.
Agent replied · 16 October 2024
Good morningThank you so much for taking the time to leave us a lovely review on Trustpilot.I am delighted to hear that your experience with The Partnership has been so positive. I will pass your message on to your legal team here.In the meantime, do please let me know if I can be of any further assistance at this stage.WIth kind regardsChantal
5/5
TrustpilotEfficient and friendly. I will definitely use again.
The partnership were brilliant from start to finish. Efficient and friendly. I could always get through and talk directly to my solicitor when I needed. Using the online portal and having live updates was easy and reassuring. I will definitely use them when I move again.
Agent replied · 15 October 2024
Dear Hannah, Thanks so much for your great review. Pleased you had a fantastic experience from start to finish and found the service from Roksana and the team efficient and friendly. Delighted you liked the portal and always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotA good experience
Informative at all times, happy to help. The Partnership made a stressful experience so much easier. The portal works well and is secure which takes much of the worry away. Thankyou. Would definitely use them again.
Agent replied · 15 October 2024
Thank you so much for your review, Linda. We are delighted you had a good experience and felt informed throughout - Manisha and the team will be pleased. Also glad to hear you liked our portal. Always happy to help and we're here if you need us. Tracy Holland Marketing Manager
5/5
TrustpilotI used the Partnership for the sale and…
I used the Partnership for the sale and purchase of properties. It was a great experience. The client portal is a great resource and very easy to use. All those who dealt with my sale and purchase were very professional and helpful. An excellent service at a competetive price. I would definitely recommend them.
Agent replied · 16 October 2024
Good Afternoon,Thank you so much for taking the time to leave us this lovely review. It is great to hear that you found our client portal so useful and had such a wonderful experience with our team. Glad we could help and happy to hear that you will be recommending us. RegardsTracy Marketing Assistant
5/5
TrustpilotVery helpful with weekly updates and…
Very helpful with weekly updates and responses to questions usually within a day.
5/5
TrustpilotSimplicity and great service
The portal made it easy to do everything and help was only a phone call away. Great service.
Agent replied · 15 October 2024
John - thank you for your five stars! It's great to know you loved our Client Portal.We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotOutstanding solicitors
Partnership are such good solicitors, I would highly recommend. Very efficient & never had to chase them for anything as they give you weekly updates and you can see your tracker on your online portal. Thank you so much for your help Nabil!
Agent replied · 15 October 2024
Dear Lois, Thanks so much for your review. We are delighted to hear you had such a great experience with Nabil and the team and found the online portal and weekly updates so useful. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
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