Trusted Agent profile · Guildford
Verified
★★★★★
2,554 reviews across 2 platforms
Guildford, GU1 9DP
The Partnership's office in Guildford is rated 4.7 out of 5 across 2,554 reviews on two platforms.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotThe partnership got the job done
The partnership got the job done. Thank you. I would not use it again because I am a technophobe and got lost in trying to respond to some of the requests. ie., signing documents.
Dear Ian, Thank you for your review. Pleased to hear we got the job done. Our team is always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotExtremely professional company
Extremely professional company. Always reply promptly and gave the best advice. Communication was great via the Portal which allowed us to keep up to date on progress with our Sale and Purchase.
Thank you for sharing your expeince, Maria. Delighted you were pleased with the service and found the team responsive and communicative throughout. Always happy to help and here if you need us!Tracy HollandMarketing Manager
5/5
TrustpilotProfessional service …
On what was a tricky and sometimes frustrating experience for my wife and myself, we found Ismail and Matt reassuring and professional with they’re advice
5/5
TrustpilotExcellent company to work with very…
Excellent company to work with very very efficient they couldn't do enough for me i would highly recommend
Richard - thank you so much for this lovely feedback. We're pleased to hear you found us to be efficient throughout your transactions!We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant
5/5
Trustpilotvery professional and helpful
The people at the partnership were incredibly professional helpful and insightful during the conveyancing of acquisition and sale of our properties. highly recommend them
Thank you kindly for your lovely words Kiabod. The whole team here work so hard to make sure our clients receive professional, insightful service so we're glad to see your transaction was no exception!We're grateful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotExcellent service
Excellent service, very responsive to queries and hassle free. Use of online portal helped tremendously very little delays in processing the sale and information requests.
4/5
TrustpilotAlways responsive to queries
Always responsive to queries, friendly and completely professional throughout to make a challenging time less stressful
Robert - thank you very much for your lovely comments. We're delighted to hear you found the team to be friendly and professional during your transaction!Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotPartnership Review
I would happily recommend The Partnership and would use them again.They have been very professional and very responsive throughout the transaction keeping us constantly updated of the progress.The online portal was great because it showed each stage and what information is outstanding / has been received so that you could track the progress..
Dear ElinorThank you very much indeed for your really positive feedback.SO pleased that you are happy with how we work - everyone here is committed to offering the best service possible and our online portal is proving very popular!Thank you again and have a great Christmas.Peter AmbroseManaging Director
4/5
TrustpilotVery professional I would have given 5…
Very professional I would have given 5 stars but their messaging system is very clunky with the need to keep repeatedly transmit the same document over and over again which was a pain but apart from that a great service
Dear Garry,Thank you so much for your review and feedback- we appreciate it, and will be in touch to discuss any issues you may have had with the portal so we can look into this. We are pleased you had a good experience with the team and the service you received. Happy to help and here if you need us. Tracy HollandMarketing Manager
5/5
TrustpilotRecommended
Very good communication experience and helpful in answering questions that I had difficulties in understanding. Weekly updates to keep the buyer informed.
Thank you very much George for your lovely words. It's amazing to hear that you had such a fab experience with us, I know Aurelia and Liam will be delighted to see this feedback.We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant
4/5
TrustpilotInformation
Staff are polite & pleasant but explanations are needed for people who have not moved in years & don’t understand solicitor language.
5/5
TrustpilotProfessional, friendly, fast & efficient.
It was an absolute pleasure to deal with Manpreet & Aisha from The Partnership. My house purchase went through smoothly & in super-quick time. This is the second time that I have used The Partnership, I will use them again in the future & highly recommend them.
Dear Keir, Manpreet and Aisha will be so pleased with your feedback so I'll be sure to pass this along. Really great to hear that everything went quickly and smoothly. Always happy to hear from returning clients so thank you for your review. Also appreciate you recommending us - so thank you again.Tracy HollandMarketing Manager
4/5
TrustpilotDid a good job getting me across the…
Did a good job getting me across the line. Great responding to any questions I had. Would recommend using this firm
Thank you very much Jennifer for your kind review. It's wonderful to hear that your legal team did a great job dealing with the sale of your property!We're thankful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotA great service
A great service. Our sale was as smooth as it could have been, thanks to The Partnership, and we were kept informed of all the issues throughout. The service was prompt and polite, and the staff were incredibly helpful. Thank you.
Thank you for your comments - so pleased that we were able to help with your sale. I know that Hirakshi and the team will be delighted to be of help.Tracy HollandMarketing Manager
5/5
TrustpilotFantastic experience with The Partnership!
Using The Partnership was a great experience from start to finish. The portal such a fantastic way to communicate, and send/receive documents. I cannot recommend them enough! Thankyou to Kirby & Michelle for all your help.
Dear Julie, Thank you so much for your lovely review. We are pleased you had a great experience with Michelle and Kirby throughout the process of your sale. Grateful for your recommendations and happy to help. Tracy Holland Marketing Manager
5/5
TrustpilotExcellent service
Excellent service, extremely helpful and kept me informed and I received a weekly update.
Abe - thank you for your five stars! It's wonderful to know you found us to be so helpful throughout the sale of your property.We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotThe transition has been so good and the performance are extremely efficient and excellent 👏
The Partnership has a well good organisation with great performance staff . I'm so pleased to work with them next time I do have opportunity to purchase another property. I will also recommend the Partnership to other people who are willing to buy a property.
Dear Bamidele,Thank you so much for your review. Delighted to hear you had such a pleasant experience and we are extremely grateful for your recommendations. Tracy Holland Marketing Manager
5/5
TrustpilotExcellent communication from day 1
Excellent communication from day 1. The online platform is fantastic. We got weekly updates and were able to see where things were during the process. Prompt replies to questions and were easily reachable via phone and email. Would definitely recommend!
Dear Tina,We are so pleased to hear you had such a great experience with Erim, Kaitlin, and the rest of the team and that you found the portal and weekly updates so useful. Thank you so much for your review and grateful for your recommendations. Happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotPain free conveyancing
A painless experience from first encountering Zoe, followed by Roksana and Neera’s highly skilled conveyancing through to Zoe letting us today that our sale and purchase had both completed on schedule. Many thanks to all concerned. I would gladly recommend The Partnership to anyone.
Dear David, Thank you so much for your great review. Delighted to hear you've had a good experience with Roksana and the team and that you felt in good hands throughout. Grateful for your recommendations and happy to help.Tracy Holland Marketing Manager
5/5
TrustpilotAmazing service from start to finish
Amazing service from start to finish. The Patnership's online portal is elegant, frequently updated, and has a very informative progress pie chart making it very easy to see how far along you are in the mortgage application process. All queries were also promptly answered. Highly recommended
Dear Jacque, Thank you so much for your review. So pleased you are happy with the service you received and liked our portal. We are so grateful for your wonderful feedback and of course for your recommendations. Tracy HollandMarketing Manager
5/5
TrustpilotFantastic experience with the…
Fantastic experience with the partnership, everything went smoothly and they were very efficient all the way through. Thanks.
Sam - thank you very much for taking the time to leave such great feedback! We're delighted to hear you had a fantastic experience working with Sana and the team throughout your transaction.We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotFantastic service
Fantastic service - such an easy system to use. Effortlessly efficient and it makes what used to be a complicated process incredibly easy to use and navigate. The staff at all levels are always hugely helpful. I wouldn’t consider using anyone else now. Thank you!
Dear Sandy, Thank you so much for your great review. Delighted to hear that the team provided excellent service and assisted in making what can be a stressful process, easier and less stressful for you. Always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotGreat conveyancing experience for a simple transaction.
Communication is the key with property transactions and their portal certainly helped keep us informed and kept all the docs in one place. It will be improved when electronic signatures can be used but this process was very good compared to previous experiences. Will use them again.
Dear Toby, Thank you for your review. Great to hear that you found our portal so useful and had such a positive experience. Always happy to help and here if you need us. Tracy HollandMarketing Manager
5/5
Trustpilotvery good communication and efficient…
very good communication and efficient service, highly recommended
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