Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAll the communication has been clear …
All the communication has been clear and timely.We found them very easy to reach, both online and via phone: their answers were always precise and professional.The online portal is very useful and allows to keep track of the progress and all the exchanged documents.They have been very clear since the beginning regarding fees and expenses.We strongly recommend them!
Luca · 26 August 2017
Agent replied · 16 October 2024
Good morning LucaThank you so much for leaving a lovely review for us on Trustpilot. I am delighted that you have had such a positive experience with The Partnership. I will be sure to pass your comments on to your legal team..We work hard on our secure, on-line portal to give our clients access to their transaction at all times. Do please let me know if I can be of any further assistance in the future and I hope we can work together again.With kind regardsNatalie
★★★★★ 4/5
TrustpilotThe Partnership handled the sale…
The Partnership handled the sale expertly throughout. Their online systems made interaction during the pandemic easy, even for someone less technically gifted like me. In a transaction that presented a few problems, not of their making, they got the sale over the line, and that is what chiefly matters.
David · 18 June 2021
Agent replied · 15 October 2024
Thank you for taking the time to give us your feedback.Our portal has certainly been very popular in these really difficult times, and people irrespective of technical experience seem to really love it!There were definitely a few issues with your case, but, as you say, getting it over the line is what matters!Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotHighly Recommend
The Partnership have been reliable and efficient throughout our whole selling and purchasing process. Their client portal is user friendly and saves huge amounts of time with paperwork and post. All staff were highly professional and answered every query in a timely manner. We would definitely recommend The Partnership.
Mrs · 17 June 2021
Agent replied · 16 October 2024
Dear KrystleThank you very much for your feedback on both our service and our portal. It's certainly been very useful during these difficult times and reducing the amount of paper involved is one of our goals as a business.I know that Kate, Sana and Kaitlin will be delighted to see your comments.Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotThe Partnership took all the stress of…
The Partnership took all the stress of selling a home away from us,dealt with any issues and kept us fully informed at all stages we would absolutely recommend the partnership and would not hesitate to use again
Andrew · 27 January 2023
Agent replied · 15 October 2024
Thank you for your kind words and recommendations, Andrew. We're thrilled to hear that we were able to take the stress out of selling your home and that we were able to provide you with excellent service throughout the process. Always happy to help and here if you need us. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotThe Partnership were very professional…
The Partnership were very professional throughout my house sale, all the staff members I dealt with were always helpful and ready to ensure that any inquires I had were handled in a timely manor and guide me through the entire house sale process.
Shane · 31 May 2022
Agent replied · 15 October 2024
Dear Shane,We are delighted you had such a pleasant experience with Erim and Kaitlin throughout the process of your sale. Thank you so much for your review- happy to help and here if you need us.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotVery through throughout
Anthony · 16 January 2025
Agent replied · 9 February 2025
Anthony, thank you for taking the time to leave us a review! We're so happy to hear you had a great experience working with us!If you need anything in the future, please don't hesitate to get in touch.Jamie-Ann Rogers, Marketing Assistant
★★★★★ 4/5
TrustpilotExtremely helpful and understanding…
Extremely helpful and understanding team. Always at the other end of the phone and available to get hold of. Found the portal a great way to tract enquiries and searches etc. A tad on the pricy side but worth every penny. Would 100% recommend
Anthea · 8 April 2022
Agent replied · 15 October 2024
Thank you so much for your review, Anthea. We're delighted you are happy with the service you received from Michelle and Kirby, and I know they will be too. Really great to hear that you liked the portal and the transparency that it provides.Grateful for your recommendations and always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotI can't rate The Partnership high enough
I can't rate The Partnership high enough their service, transparency and professionalism throughout the process. Their website is desktop and mobile friendly and I was able to follow up while overseas.Purchasing a property is certainly not an easy process but they make it smooth. Big thanks to the team who assisted me.Alvaro
Alvaro · 21 September 2020
Agent replied · 16 October 2024
Dear Alvaro, Thanks so much for your positive feedback and so pleased that you liked our online approach and the accessibility to our portal from your desktop and mobile. Always happy to help Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotWill be recommending!
Will be recommending!Managed to get through the whole stress of buying a house in just six weeks thanks to a very competent and responsive team at The Partnership! Always kept our best interests in mind at every stage along the way with some effective problem solving at any sticking points. Many thanks to all the team!
David · 20 February 2019
Agent replied · 16 October 2024
Dear DavidWe are absolutely delighted to see that we managed to get your flat purchase through in such a quick time, especially as there some quite complicated issues (as there always are with leasehold!) that we had to deal with.Our business is 100% based on recommendations so if you do know people looking for a modern, efficient and effective lawyer, we'd love to help!Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotVery good experience
Mariana · 15 January 2025
Agent replied · 15 January 2025
Mariana, thank you for taking the time to leave us a review! We're so happy to hear you had a great experience working with us!If you need anything in the future, please don't hesitate to get in touch.Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Great communication, very responsive and expertly managed. Highly recommend.
Guest · 10 July 2024
Agent replied · 15 October 2024
Thank you for your kind words! We're glad to hear you had a great experience with us.Thank you for the recommendation!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotA very professional experience
That everyone has been helpful and fair. I thought all our attempts to sell our property were handled wtih professionalism, which we really appreciated. Thank you so much.
Joy · 11 October 2023
Agent replied · 15 October 2024
Thank you kindly for this lovely feedback Joy! It's amazing to hear that your legal team handled your transaction with such professionalism.We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotExcellent!
The Partnership were excellent in helping me whilst I was buying my flat. They responded to all queries promptly and did a great job and made everything a lot easier. I highly recommend them.
Sefina · 28 April 2023
Agent replied · 15 October 2024
Thank you so much for this amazing review Sefina! Paul and Liam will be delighted to hear that they made your purchase a lot easier and were able to support you throughout the transaction.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotThe Partnership has both worked for us…
The Partnership has both worked for us selling our house and now buying our new home. We cannot recommend them enough. They have taken us with great ease through all the steps and it has been so easy with them.
Mary · 29 September 2022
Agent replied · 15 October 2024
Thank you so much for your lovely review, Mary. We are so pleased to hear you had such a great experience and felt in good hands throughout. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotCommunication between parties very…
Communication between parties very organised.Wouldn’t hesitate to recommend them to other people.All conversation over the period is there to see and keeps everything running smoothly.Property purchases are stressful and when you have solicitors like these it makes the process that much easier 👌
Mark · 17 May 2022
Agent replied · 15 October 2024
Thank you for your great review, Mark.We are pleased to hear you enjoyed working with Leah and the team throughout the process of your purchase and that everything went smoothly. Grateful for your recommendations and happy to help.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotI cannot recommended The Partnership…
I cannot recommended The Partnership enough. I found them communicative, efficient and thoroughly organised. Their portal allows you to see exactly what stage in the process you are & sends automated updates on a weekly basis. Really appreciated how smooth they made buying a house.
Katherine · 5 February 2022
Agent replied · 15 October 2024
Dear Katherine, Delighted you had such a pleasant experience and felt the process was efficient and organised and the team was so communicative throughout. Pleased you liked the portal and weekly updates - Michaela and the team will be thrilled to hear it. Thank you so much for your review.Tracy HollandMarketing Manager
★★★★★ 1/5
TrustpilotIncomptence - unfriendly- horrible
If i could do -10 i would give - 10Most horrible firm I ever had to deal with…. Avoid them if possible!
Karine · 23 February 2024
Agent replied · 15 October 2024
Dear Karine, We are sorry to hear about your experience, and we appreciate you taking the time to share your feedback. Tracy HollandAssociate Sales and Marketing Director
★★★★★ 5/5
TrustpilotExcellent in all respects
I have used this firm on two transactions and would thoroughly recommend them. Their charges are reasonable and their service is friendly and efficient. They use an online portal so one has easy access to information and documents and a secure means of communication. They also provide weekly updates.
Nigel · 20 May 2021
Agent replied · 16 October 2024
Dear Nigel, Thank you so much for your review and for recommending us. Pleased to hear you had a great experience with Oli and Maria and found the portal so useful. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotExcellent Service - First time buyers
As first time buyers we have had a really positive experience with The Partnership. The portal is extremely helpful for managing communication and seeing progress. The team are always available by email or phone to answer any small question. We would highly recommend their services to our friends & family. Thank you!
Kate · 25 August 2020
Agent replied · 16 October 2024
Dear Kate, Congratulations on your first purchase . Wonderful to hear that you had such a great experience and that the portal was so useful. Thank you so much for leaving us such a great review and we are of course grateful for your recommendations. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotTwo successfull sales
In recent years, we've sold two properties via The Partnership. In both cases, the transactions have been flawless. We had constant updates, easy contact via the web portal and support from the staff. We couldn't have asked for more.
Trevor · 1 November 2022
Agent replied · 15 October 2024
Thank you so much for your review, Trevor.We are delighted you had another good experience and found Kim, Eloise, and the rest of the team supportive throughout. Always happy to help and here if you need us. Tracy Holland Marketing Manager
★★★★★ 4/5
TrustpilotInitially the first lawyer assigned to…
Initially the first lawyer assigned to us had zero communication with us. We felt lost. It was a shock when we learn he was leaving the firm. The second lawyer assigned us was brilliant. It was a relief to have constant updates and back and fourth communication with your lawyer.
Mr · 16 February 2021
Agent replied · 16 October 2024
Dear Clifford,Thank you so much for your great review. Wonderful to hear that you had a good experience and pleased that constant communication and updates were a relief for you and made the transaction less stressful. Happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotWan and Nisha did a fantastic job in…
Wan and Nisha did a fantastic job in progressing a new property purchase and conversion of our current house into a let to buy. Their communication was timely and clear and there was never a question they weren't able to help with. Would highly recommend the partnership and use again!
Vicky · 9 February 2021
Agent replied · 15 October 2024
Dear Vicky, Delighted to hear you had such a great experience. Nisha and Wan will be thrilled to hear your feedback. Thank you for your lovely review and for recommending us. Happy to help Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotVery good experience
We have had a very good experience of the Partnership. The team stayed professional throughout the process with updates at every stage. They have a very secure online portal showing exactly which stage in the process and the portal felt extremely secure. Would definitely use them again.
Emily · 9 September 2021
Agent replied · 15 October 2024
Dear Emily, Thank you so much for your review. Delighted you had a great experience with Lilian and the team and found the online portal so useful throughout. Always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotThe Partnership have been excellent in all ways.
The Partnership have been excellent in moving my sale forward to a successful conclusion. Courteous, responsive, on time and particularly helpful in delivering solutions for what is a not too structured freehold arrangement. I have not yet initiated a purchase but will not hesitate to instruct them when the time comes. They are worth every reasonable penny.
GC · 31 October 2017
Agent replied · 16 October 2024
Good afternoon GeorginaI wanted to thank you so much for taking the time to leave us a review on Trustpilot.I am delighted that your sale has been successful and that we were able to help you achieve that. We work hard to find smart solutions to the many issues the conveyancing process presents us with!I look forward to working with you again and do of course let me know if I can be of any further assistance at this stage.Kind regardsNatalie
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