Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe Partnership have helped me with a…
The Partnership have helped me with a property sale and purchase. In both transactions they where efficient and responsive and made the process simpler. The online portal they have is easy to use and made it simple to access and complete all the paperwork.
Fred · 8 November 2022
Agent replied · 15 October 2024
Thank you so much for your great review, Fred. We're pleased we could help with your sale and purchase. Delighted that you found Kim and the team efficient and responsive throughout.Happy to help and here if you need us. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotQuick process and the portal made…
Quick process and the portal made things easier.
Callum · 15 January 2025
Agent replied · 15 January 2025
Thank you for taking the time to leave a review, Callum! We're glad to hear you had a great experience working with us, and that you enjoyed the use of our secure portal!Please don't hesitate to get in touch if you need anything further.Jamie-Ann Rogers, Marketing Assistant
★★★★★ 3/5
TrustpilotFine in the end
It was very much a ‘cut and paste’ rather than a personalised approach through the portal but all went through fine in the end.
Jane · 26 April 2024
Agent replied · 15 October 2024
Thank you so much for taking the time to leave us your feedback Jane. We are pleased to know everything got across the line in the end and we really appreciate your comments on how we can improve our service!We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotConsistently gave a very quick response…
Consistently gave a very quick response to emails / phone queries. The Portal idea is a secure one, and I felt I confident about our interactions. I felt the Partnership acted very efficiently in all our dealings and they were easy to talk to when we didn't fully understand something. Thank you.
Irene · 7 October 2021
Agent replied · 15 October 2024
Dear Irene, We are so pleased to hear you found the service from Jordan and the team quick and efficient and that you liked the portal and the security it provides. Thank you so much for your review, always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotThe partnership were great to work…
The partnership were great to work with. Very efficient and responsive and made the whole process smooth. Ws our first buy and felt looked after throughout
Orban · 14 March 2024
Agent replied · 15 October 2024
Orban - thank you kindly for your five stars! We're so pleased to hear that you found your team to be efficient and responsive throughout the purchase of your property.We're always happy to help!Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotWe used The Partnership to buy our first home
We used The Partnership to buy our first home and they were brilliant throughout the whole process. They were organised, communicative and very responsive to all our queries. Their online portal gives a great indicator of how much progress was being made and it provided a safe space to share documents and sensitive information. We couldn't recommend The Partnership more.
D · 1 July 2019
Agent replied · 16 October 2024
Dear D G, Really excited to hear that we could help with your first purchase and that you had such a wonderful experience with us and liked using our portal. Thank you very much for the great review and for your recommendations. Best of luck in your new home! :) Tracy Holland Marketing Assistant
★★★★★ 4/5
TrustpilotGood weekly update on the process
Good weekly update on the process. Kind and helpful staff
Mr · 13 December 2024
Agent replied · 14 December 2024
Thank you for taking the time to leave us a review, Mr Yik! We're very glad to hear you had a great experience working with our team, and that you felt well updated on the progress of your case!Please don't hesitate to get in touch if you need anything further.Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotThank you to everyone at The …
Thank you to everyone at The Partnership in Guildford. You achieved the fastest time in completing the sale of my house & smoothly completed the purchase of another. I would highly recommend them to anyone. Thank you for your help, clarity, integrity & calmness during what could have been otherwise when completing a house sale due to divorce.Many many thanks to everyone.
Susan · 1 January 2018
Agent replied · 16 October 2024
Good morning SusanThank you so much for taking the time to leave us such a lovely review on Trustpilot.I am delighted that we were able to get your transactions through at what must be a very stressful and difficult time for you.Do please let me know if I can be of any further assistance at this stage.Kind regardsChantal
★★★★★ 5/5
TrustpilotDespite having to handle the entire…
Despite having to handle the entire task by remote control, the staff was able to meet our deadlines
John · 7 August 2024
Agent replied · 15 October 2024
John - Thank you for your review! We're glad to hear we were able to meet your deadlines, even with the added challenge of the transaction happening overseas.Thank you again, and we are always here to help!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotA Friendly and Efficient Service
An efficient service. Friendly and approachable lawyers who offer professional advice. The portal is also a great way to keep you updated on your sale/purchase.
James · 30 March 2024
Agent replied · 15 October 2024
Thank you kindly for your five stars James, it's brilliant to know you found our service to be efficient, professional and friendly throughout the purchase of your property!We're so pleased to hear you loved our Client Portal too, it really is a great tool.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotHelpful, informative and friendly
Everyone we spoke to at The Partnership was helpful, informative and friendly.We received prompt replies to queries and professional, proactive responses to events. As a novice, I was grateful to have the processes involved clearly explained, and felt I really could ask them anything.
Sally · 21 October 2022
Agent replied · 15 October 2024
Thank you so much for your review, Sally.Delighted you had such a pleasant experience and found the team helpful, informative, proactive, and friendly - Abi will be so pleased to hear it.Always happy to help and here if you need us. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotThe Partnership came recommended to us…
The Partnership came recommended to us and they certainly lived up to theirpromise. I was a little wary of when they advised the majority of transactions would be via a portal, however the system turned out to be easy and very efficient. The speed at which they work is very fast and feel they deserve 5 stars.
S · 19 July 2020
Agent replied · 15 October 2024
Dear Sharon, Thank you so much for taking the time to leave us a review. Very pleased to hear that you found our portal so easy and efficient to use. Really great to hear that we met all your expectations. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotI have used THe Partnership on several…
I have used THe Partnership on several property transactions and have always been happy with their performance and customer service in what is an antiquated process of property conveyancing. Expect long delays its not their fault! They have moved our properties on when others are lagging behind. Well done to them, highly recommended.
Graham · 6 July 2021
Agent replied · 15 October 2024
Dear Graham, Thank you so much for taking the time to leave us such a great review. Delighted we've been able to assist several times and that you've always had pleasant service. Michelle and the team will be pleased to hear it and we are, of course, grateful for your recommendations. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotGreat and quick service
I have received great service from The Partnership in Guildford, and I have obtained my keys within two months and two weeks from the time my offer was accepted. All my questions were well and promptly answered. I would recommend the Partnership
Gabi · 30 December 2022
Agent replied · 15 October 2024
Dear Gabriel, Thank you for your lovely review. We are delighted you are happy with the service you received, and that you felt in good hands throughout. Thank you for your recommendations, Hirakshi and Alisha will be pleased. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotVery pleased with the Partnership we…
Very pleased with the Partnership we were recommended by our estate agent and we are not disappointed . 1st class service, portal easy to use and can always speak to someone or get a reply quick on any queries regarding sale or purchase , would def use again , excellent service.
Carole · 4 November 2021
Agent replied · 15 October 2024
Dear CaroleThank you so much for taking the time to leave us such a lovely review. We are pleased you had such a great experience, Leah and Dominique will be thrilled. Always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotI was so glad when I was introduced to…
EXCELLENT SERVICE:I was so glad when I was introduced to the Partnership.They provided a great service from day one and the portal that is used for communication is invaluable and transparent.You can even call them for clarification if and when necessary. So they are a very 'human' organisation.Thank you all for your help - Oliver, Priyanka and of course Nabil.
Marva · 4 April 2019
Agent replied · 16 October 2024
Dear MarvaThanks for the awesome review. We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Nabil and the team will be thrilled with this feedback so I’ll be sure to pass along the message. Happy we could help. Tracy Holland Marketing Assistant
★★★★★ 5/5
TrustpilotThank you to the Partnership team for…
Thank you to the Partnership team for the exceptional service provided for our flat purchase. The portal was extremely easy to use (despite us not being particularly tecchy!) We always had immediate and helpful responses to any of our queries. We really felt very well looked after by the Partnership and would have no hesitation in recommending them to others.
Ann · 29 March 2019
Agent replied · 16 October 2024
Dear Ann, Thank you for leaving us this fantastic review. We are thrilled we could help and that you found our team and portal so helpful. Happy to hear you will be recommending us. Best of luck in your new home. Tracy Holland Marketing Assistant
★★★★★ 5/5
TrustpilotExcellent
The Partnership have exceeded all our expectations. They have been extremely easy to contact via their portal or phone, and any queries we have had have been dealt with rapidly. Laura and Aurelia have been professional and efficient throughout. They have made the whole process stress free due to their accessibility and excellent communication. I would wholeheartedly recommend this firm.
Isabelle · 27 March 2019
Agent replied · 16 October 2024
Dear Isabelle Thank you very much indeed for your really positive feedback, Laura and Aurelia will be thrilled. We are really pleased that our combination of online portal and personal service reduced the stress levels involved and its fantastic to hear that you will be recommending us. Glad we could help and best of luck in your new home. Tracy HollandMarketing Assistant
★★★★★ 5/5
TrustpilotThoroughly recommend The Partnership (Guildford) *****
This is the 3rd time we have called onThe Partnership (at Guildford) for help. Each time, it has been a dream experience, with a thoroughly professional, friendly and expert approach throughout. We were kept fully informed at each stage and their efficiency in dealing with calls etc was appreciated. We would recommend them absolutely for their charges, efficiency and friendly, professional manner.
EnnJayBee · 28 July 2017
Agent replied · 16 October 2024
Good morningThank you so much for taking the time to leave us a lovely review.I am thrilled that your experiences with The Partnership have been so positive and that you have used our services 3 times now!Do of course let me know if i can be of any further assistance to you at this stage and I very much look forward to the possibility of working with you again one day. With kind regardsNatalie
★★★★★ 5/5
TrustpilotGreat service
Approachable team. Good weekly updates even if to say no change. Web portal is a great gauge of how your sale is progressing and really easy to use.
Claire · 6 June 2025
★★★★★ 4/5
TrustpilotIt was a complete new experience for me…
It was a complete new experience for me to buy this way a property, completely different to Germany a/or Portugal.Even so , I was led through the process a very professional and carrying way. Tks
Hermann · 28 July 2023
Agent replied · 15 October 2024
Thank you very much Hermann for leaving your kind feedback. It's lovely to hear that even though the process was very new to you, the team were able to guide you through it professionally.We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotA very professional and knowledgeable…
A very professional and knowledgeable team. Excellent, super efficient service... highly recommend.
Sam · 4 November 2024
Agent replied · 5 November 2024
Sam - thank you for the kind review! We're glad to hear you had a great experience working with our team. We always strive to be efficient, and we utilise our client portal to move as quickly as possible and keep everyone updated at all times. Thank you for the recommendation, and please don't hesitate to get in touch if you need anything else!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotExceptional Service
I find Partnership company very efficient in communicating the sales process very well. All my questions and concerns were dealt with satisfactorily and professionally as soon as it is raised.
Delphine · 2 December 2023
Agent replied · 15 October 2024
Thank you very much Delphine for your lovely comments! I know Mohammed and Alex will be thrilled to see your feedback, it's amazing to know the team were so efficient throughout the process.We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotThanks for your kind service
Thanks for your kind service, This is first expirence for me which is so good, I like your Weekly updates and more secure system, Thanks a lot.
Gary · 13 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
