Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAbi White was very good, and also others who supported her
Abi got back to me promptly with clear responses and good adviceThis was my third attempt to buy a house and it was successful. I also used The Partnership for the first two and the person I dealt with was less good. However I think he has leftBut to conclude, my third time with The Partnership was excellent
Charles · 9 September 2022
Agent replied · 15 October 2024
Thank you so much for your review, Charles. Abi and the team will be pleased to hear you had a good experience throughout. We're always happy to help and here if you need us.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotThe transaction went smoothly and…
The transaction went smoothly and efficiently. There were weekly updates and any outstanding issues were communicated quickly and dealt with.
Simon · 5 February 2021
Agent replied · 16 October 2024
Dear Simon, Thanks so much for your awesome review. Delighted to hear the transaction went smoothly and communication was great throughout. Always happy to help, Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotVery good service
Michelle and Kirby were great on our sale - thank you so much for making it go as smoothly as possible.
James · 2 November 2020
Agent replied · 16 October 2024
Dear James, Thanks so much for your great review. So pleased to hear that everything went smoothly. Michelle and Kirby will be so pleased with your feedback. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotKeeping in constant touch
Three things in particular. Always knowing who was available to contact. Keeping in regular contact to update on where things had got to. And anticipating what would be required from us and by when. The whole process was made as smooth as it possibly could be.
John · 26 September 2023
Agent replied · 15 October 2024
Thank you very much for this wonderful feedback John. It's amazing to hear that your transaction was so smooth and that you had regular contact from your legal team throughout!We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotGreat Support from the Partnership in my engagement
Great work done by the Partnership team for my transaction. Specially i was very impressed by their propmt response, knwoledge and the Customer Engagement portal, which is self explanatory.
Mr · 4 September 2024
Agent replied · 15 October 2024
Yogesh - thank you for the kind words! So glad to hear you had a great experience, especially working with our team and our portal! We wanted to create a system that was smooth and easy to navigate and communicate through, so it's really great to hear this is the case!We're always here to help!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotThanks for excellent work
We got our keys yesterday late afternoon and started the moving process. We are very grateful for partnership professional, efficient and collaborative work as well as high-standard customer services.I have experiences with a few property solicitors in the past, however, never managed to speak to any of them except Helen. She kindly explained her points and give us more progress details over the phone. Much appreciated!
Hao · 24 June 2021
Agent replied · 15 October 2024
Thank you so much for taking the time to put a review on the site - delighted to hear that we kept you informed throughout the process - even in these very busy times we know how important this is to our clients, so lovely to see that it makes such a difference.( Oh and yes, Helen IS an absolute star )Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotExcellent service
Great service. Good communication and weekly updates so we knew what was happening. Portal is great as you can track the progress.
Claire · 17 June 2020
Agent replied · 16 October 2024
Hi ClaireSo glad that we could help you through the process, especially during these very challenging times!Our portal has proved to be amazingly useful for our clients - obviously we need great lawyers to back this up as wellThank you again for your positive feedback.Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotThis is the second time I’ve used The…
This is the second time I’ve used The Partnership and both times they have been amazing! Super responsive, and great at explaining everything, completely took the stress of selling away.
Sean · 15 August 2024
Agent replied · 15 October 2024
Thank you so much for the kind words, Sean! Very happy to hear that you had a great experience. We work hard to make sure our communication is to a high standard, since we understand just how important frequent updates are in the process of buying and selling, so we're glad to know we were able to deliver this!If you find yourself needing us a third time, we'll be happy to help next time as well!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotThis was the first time i had sold a…
This was the first time i had sold a property in my life and found the process daunting to say the least. But the partnership made the process regarding the legal process as smooth as possible. I found them highly professional, highly skilful, and patient when called for advice. If i ever sell another property i would not hesitate to use the partnership.
Mark · 23 December 2021
Agent replied · 15 October 2024
Dear Mark, Thanks so much for your review. We are so pleased you had such a great experience with Leah and the team and that the process of your sale felt smooth. Always happy to help. Tracy HollandMarketing Manager
★★★★★ 1/5
TrustpilotThink twice before using The Partnership.
Buying and selling through The Partnership. They came highly recommended but after experiencing a total disaster of a service we decided to carry on with the sale only as it was nearly completed. It started with quoting our buyers lawyers a higher price than what had been agreed and it gradually went downhill. We are using another law firm to buy our property. Think twice before using The Partnership.
Jen · 28 September 2020
Agent replied · 16 October 2024
Thank you for your feedback. I am aware that both you (and Sergio who has also posted in this site,) had a number of issues which did cause frustration.I can only apologise - without making any excuses, your instruction took place during some of the most challenging times for my company during the pandemic lockdown and service standards unfortunately were not as good as I would like.That said, I am glad that we were able to get your deal through and sorry that your experience was not as good as I would expect.Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotPainless and professional
Property transactions are never fun but the partnership made the whole process painless from a legal perspective. They are responsive, professional and operate in such a way that you never get the “your solicitor is away” delays. Their online client portal made the process of sharing documents and communications securely. I can honestly say I’d highly recommend the partnership to anyone considering a property transaction.
Zahl · 4 August 2021
Agent replied · 15 October 2024
Dear Zahl,Thanks so much for your review. Delighted to hear you had a painless experience and found Sophie and the team responsive and professional. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
Trustpilot100% recommend
The Partnership made the situation much less stressful with the weekly updates and the customer portal. Being able to see everything that needed doing with estimated time scales was very helpful. They always responded to any messages promptly and we would 100% recommend them to anyone
LJ · 11 September 2023
Agent replied · 15 October 2024
Thank you so much for this amazing feedback Louisa. We are so pleased to hear that your legal team were able to make your transaction much less stressful and it's wonderful to know our Client Portal came in handy too!We are thankful for your recommendations and are always here if you need us.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotGreat service
Knowing how difficult it is dealing with conveyancing as a fellow lawyer, Mohammed and Alex were so helpful during a fairly tortuous transaction - they helped me get the sale done so a huge thanks to them.
Melissa · 17 February 2023
★★★★★ 5/5
TrustpilotThe Partnership have been fantastic…
The Partnership have been fantastic with the purchasing of my flat. The secure portal they use keeps me up to date at all times and if I have any questions and email them then I get a response promptly. They have made a stressful situation so much easily than previous solicitors used for property purchases. Would definitely use again.
Sherrie · 15 June 2022
Agent replied · 15 October 2024
Thank you so much for your lovely review, Sherrie.We are so pleased you liked the portal and found it so useful. Aurelia and Holly will be delighted to hear you had such a good experience throughout. Always happy to help and here if you need us. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotPartnership Ltd are by far the best…
Partnership Ltd are by far the best solicitors I have worked with and my estate agent and mortgage broker agreed! The system gives me access to answers quickly and I never have to chase for anything, in fact they were too quick for me!
Sarah · 23 October 2023
Agent replied · 15 October 2024
Thank you very much for this wonderful review Sarah! Ismail and Alex will be delighted to know that you were so impressed with their service while dealing with the purchase of your property. Amazing to hear that you love our client portal as well! We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotTransaction went smoothly and we were…
Transaction went smoothly and we were kept informed throughout the whole process.
Thair · 29 April 2022
Agent replied · 15 October 2024
Dear Thair, Delighted to hear your transaction with Ilknur and Clare went smoothly and you were kept informed throughout. Thank you so much for your review, always happy to help. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotThe Partnership - really are your partners in property transfer
This is the second transaction I have completed with the Partnership, this time purchase of a property. The on line portal gives a clear picture of the processes taking place, the responses to questions are accurate, timely and helpful. I highly recommend The Partnership whether you are buying or selling a property - I have used them for both.
Graham · 10 June 2022
Agent replied · 15 October 2024
Dear Graham, Thank you so much for your review, pleased to hear you had another good experience. Delighted to have been able to help out once again and grateful for your recommendations. Happy to help and here if you need us.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotThey always knew who i was when i…
They always knew who i was when i phoned, which is rare with solicitors, they update weekly, the online portal is great, the alerts mean you dont miss anything and they are really nice. Fully recommend using them
Andrew · 29 February 2024
Agent replied · 15 October 2024
Andrew - thank you so much for this great feedback. We are so pleased to know that you had such a positive experience working with us on the purchase of your property!We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotGreat company to do business with
Great company to do business with, making the house purchase as simple as it can be.
John · 24 February 2025
Agent replied · 25 February 2025
John, thank you for taking the time to leave us a review! We're glad you had a great experience working with us, and that we were able to make the purchasing process as simple as we could for you!Please don't hesitate to get in touch if we can help further.Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotOutstanding Firm!
The Partnership is only of the best firm of solicitors today! They are very very helpful, thorough, punctual and always informed. I cannot rate them higher. My solicitor was Mekael Rahman and his assistant Saskia. They both provided exceptional service through and through. I would highly recommend them and the entire firm to anyone looking to sell or buy a property.
Miss · 14 February 2022
Agent replied · 15 October 2024
Dear Joyce,We are delighted you had such a great experience with Mekael and Saskia and found the team helpful and thorough throughout. Thank you so much for your review and recommendations. We're always happy to help. Tracy HollandMarketing Manager
★★★★★ 4/5
TrustpilotConveyancing made more transparent!
This is the first time I have used The partnership for conveyancing and I would definitely consider using them again. Their on line client portal made the whole process much more transparent as you could look at progress and feel better informed as to how things were going. Also you could mail in queries that were dealt with promptly. I really liked this.
Creation · 14 October 2021
Agent replied · 15 October 2024
Dear Susan Thank you so much for your review. We are delighted you had such a great experience with Leah and Dominique and felt the process was transparent and you were well informed throughout. Always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotAll done very smoothly and quickly
Ann · 24 June 2025
Agent replied · 7 July 2025
Thank you for taking the time to leave us a review, Ann! We're so glad to hear that we were able to quickly and smoothly get everything across the line for you!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 4/5
TrustpilotThe partnership were quick to respond…
The partnership were quick to respond to all my correspondence. Unfortunately they were dealing with a buyer's solicitor who was very difficult to get hold of plus the mortgage application of my buyer which took about five months to get approved. The matters under the Partnership's control were dealt with quickly and competently and their service was good value for money. I would recommend The Partnerhip
Peter · 3 March 2021
Agent replied · 16 October 2024
Dear Peter,Thank you so much for taking the time to leave us a great review. So pleased to hear that you found the team helpful and responsive. We are grateful for your recommendations and always happy to help.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotI used The Partnership for my recent…
I used The Partnership for my recent house move. The communication from the team was excellent throughout. An efficient and professional service.
Claire · 27 November 2024
Agent replied · 15 October 2024
Thank you for the kind review, Claire! We're happy to hear that you found our service to be efficient and professional and that you were pleased with our levels of communication!Please don't hesitate to get in touch if you need anything else!Jamie-Ann Rogers, Marketing Assistant
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