Trusted Agent profile · Guildford
Verified
★★★★★
2,553 reviews across 2 platforms
Guildford, GU1 9DP
The Partnership's office in Guildford is rated 4.7 out of 5 across 2,553 reviews on two platforms.
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Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotTechnology was excellent and made it…
Technology was excellent and made it very easy to track progress. Frequent updates and transparency and fast follow up of issues.
Dear Justin, Thanks so much for your review. Pleased you found the portal useful and had a great experience with Lilian and Hirakshi. Happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotExcellent communication
Same- day responses which is rare from conveyancers. Worked with Abi and Laura who were very communicative and helpful. Really recommend
Thank you so much for your review. Delighted you had a good experience with Laura and Abi and found them communicative and helpful. Grateful for your recommendations. Tracy HollandMarketing Manager
4/5
TrustpilotThanks to Michelle and Kirby for being…
Thanks to Michelle and Kirby for being so helpful also the friendly staff that answered the phone.Would highly recommend the partnership
Dear Joao, Thanks so much for your review. Pleased you had a good experience with Michelle and Kirby. Grateful for your recommendations. Tracy HollandMarketing Manager
5/5
TrustpilotFantastic
Fantastic, speedy and friendly communication from start to finish. I would highly recommend The Partnership. Thank you so much to Henna and Jessica.
Dear IxtaThank you so much for taking the time to leave us a great review. Delighted to hear you had a good experience throughout. We are grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotWhat a smooth journey wth the team of…
What a smooth journey wth the team of partnership, very helpful, happy energy everyone gave from the team. Will be grateful always and forever to my partnership team , keep rocking, you’re the best zillion times thanks… 🙏🕉️👏🥳
Thank you so much Divya! Your kind review will go down very well with your legal team. It's amazing to know you had such a positive experience working with us on your purchase.We're always more than happy to help!Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotAnother successful completion
Have used Paul and his team on half a dozen transaction now.Always very professional,rise to any challenges and nothing is too much trouble to ask for. Would highly recommend Suki Rai
Good morning SukiThank you so much for taking time to leave feedback for us. I am delighted that your experience with The Partnership has been so positive. I will make sure I pass your comments on to Paul and his team and do of course let me know if I can be of any further assistance now or in the future.Kind regardsNatalie
5/5
TrustpilotThe Partnership were very professional…
The Partnership were very professional in all aspect of the house sale. The portal provided a direct link to the team looking after the conveyancing and allowed for documents to be sent securely when required. Once the sale had been completed the money was transferred without delay and correspondence confirming completion was sent via the portal. A very good experience and a business I would recommend to others.
Dear Gary,Delighted to hear you had a pleasant experience with Roksana and the team and found the portal so useful. Thank you so much for your review and pleased to hear you'll be recommending us.Tracy HollandMarketing Manager
5/5
TrustpilotThis is the third property…
This is the third property sale/purchase we’ve placed in the hands of The Partnership and cannot rate them high enough for speed (the most recent took only 8 weeks from engaging their services to Exchanging contracts - this, in the time of Covid too!) and professionalism. Have already referred two sets of friends and highly recommend their services. Everyone is so pleasant and easy to deal with too!Well done everyone at The Partnership!
Dear Julie, We are always so thrilled to hear from our returning clients and so pleased that we could help out with your transaction so quickly during these uncertain times. Very grateful for your recommendations.Tracy HollandMarketing Manager
5/5
TrustpilotHouse purchase
All very smooth and efficient
Katherine, thank you for taking the time to leave us a review! Please don't hesitate to get in touch if we can help again in the future. Jamie-Ann Rogers, Marketing Assistant
5/5
TrustpilotI used The Partnership for both my sale…
I used The Partnership for both my sale and new purchase 1 year later. I was kept regularly updated without the need to chase and all calls I made were returned immediately. Would definately recommend and use again without hesitation.
Justine - thank you so much for your kind words! We're over the moon to hear that you had such a positive experience working with us on your recent transactions, I know your legal team will be especially pleased.We're thankful for your recommendations and are always happy to help!Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotGreat team of professionals
Good ,clear communication
Graeme, thank you for leaving us a kind review! Please don't hesitate to get in touch if we can help further. Jamie-Ann Rogers, Marketing Assistant
5/5
TrustpilotOverall good service
Elilarasi, thank you for taking the time to leave us a kind review! Please don't hesitate to get in touch if we can help further. Jamie-Ann Rogers, Marketing Assistant
5/5
TrustpilotHouse purchase/sale
Although our house sale/purchase was long and stressful, Nisha, Wan and the team were very efficient and helpful, they worked tirelessly on our behalf.
Dear Sarah, Thanks so much for taking the time to leave us a review. Property transactions can certainly be stressful and there are so many factors that can cause delays but very pleased that the team has been so helpful and efficient throughout. Best of luck and always happy to help. Tracy Holland Marketing Manager
5/5
TrustpilotThe Partnership provided an excellent…
The Partnership provided an excellent service in the purchase of a property. Ilknur and Ghania were exemplary. Thank you!
Dear Jonathan,Thanks so much for your review. Delighted you had such a great experience with Ilknur and Ghania throughout the process of purchasing your property. Always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotThe Partnership acted on our sale and…
The Partnership acted on our sale and purchase. We received excellent service, great communication from Manisha and Neera.The weekly updates were very helpful ensuring estate agents and us were up to date at all times.Our estate agent was very impressed with the Partnership as the communication was never an issue unlike other Solicitors they deal with. We will certainly recommend the Partnership to family and friends.
Dear Sue,We are pleased you had such a great experience with Manisha and Neera during the process of your sale and purchase. Also delighted you found the weekly updates so useful and felt informed throughout. Thank you so much for your review and grateful for your recommendations. Tracy HollandMarketing Manager
5/5
TrustpilotHighly recommend !
The partnership has been amazing throughout our house purchase. They are always available for questions both by phone or by message and they have dedicated experts to your case. They always progressed with any actions as soon as they were able to. They also have a great online portal where you can track the progress of your purchase and has lots of useful information. Overall, we couldn’t have wished for a better experience.
Dear Els, Congratulations on your purchase. Pleased to hear that you had such a great experience with us and that you liked the ease and transparency that our online portal provides. Thank you for your recommendations. Tracy HollandMarketing Manager
5/5
TrustpilotEfficient/Professional service and easy to contact!
One of the most stressful part of moving house is being able to find out whats going on and have regular contact with everyone involved. The Partnership solicitors made this really easy! I could always get hold of them to ask questions and right from the start, they were on top of everything chasing agents and other people in the chain when needed. I would always recommend in the future!
Dear Martin, Thanks so much for your review. Delighted you had such a great experience with Leah and the team and found the process easy throughout. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotThe online portal was secure and easy…
The online portal was secure and easy to use. Our solicitors and assistants were very supportive of us as first time buyers. We actually had 3 separate offers accepted during our journey to become homeowners and the partnership were great in every step.
Thank you very much for this wonderful review Douglas! We are so pleased to hear that you felt supported by your team throughout your transaction. We know it can be daunting as a first time buyer, so we do make sure to make the process as easy as possible.We're always happy to help!Illy Hanbury-Hughes, Marketing Assistant
5/5
TrustpilotDelivered during some difficult times
The Partnership were extremely helpful specially in this period (covid 19). They answered all my questions and replied in good time. It took a long time due to the pandemic - not a fault of these - but i knew where i was at any moment. With the updated portal, I knew were i was at any moment - it included all the information and a dashboard summary.I would recommend them 100%.
Dear Gemal, Thank you so much for the great review. So pleased to hear that the portal was so useful for you, especially during these uncertain times. Really grateful for your recommendations and always happy to help. Tracy HollandMarketing Manager
5/5
TrustpilotAmazing service from The Partnership.
Amazing service from The Partnership.We've been kept informed at all times of the status of our transaction and the attached legal proceedings.The online portal is second to none.I am glad our estate agent recommended The Partnership as our lawyer, it worked out perfectly.Highly recommended, if i ever have any legal proceedings to go through again, they will be my first stop.
Dear Olivier, We are so pleased you felt informed throughout the process of your sale and were happy with the service provided by Sophie and the team.We are grateful for your recommendations and always happy to help. Tracy Holland Marketing Manager
5/5
TrustpilotReally impressed with The Partnership
Really impressed with The Partnership. Great communication, great all around!
Thank you for taking the time to leave us a great review, Agota! We're so glad to hear you had a great experience working with us. Please don't hesitate to get in touch if we can help again in the future. Jamie-Ann Rogers, Marketing Assistant
5/5
TrustpilotFantastic service
Highly recommend. Extremely efficient and responsive. Michaela and Atena were fantastic.
Thank you so much for your great review, Chris.We are pleased you found the team efficient and responsive throughout - Michaela and Atena will be thrilled. Grateful for your recommendations! Happy to help and here if you need us.Tracy HollandMarketing Manager
5/5
TrustpilotGreat experience for my first house…
Great experience for my first house purchase. I received prompt communication from day 1, and excellent standard of service throughout by the solicitors working on my case. The interactive portal makes tracking the progress of your case easy and provides a lot of useful detail. Would absolutely recommend.
Thank you very much Lily for this kind feedback. We are so pleased to hear you had a great first experience with us! I know your legal team will be delighted to know they gave you excellent service and prompt communication throughout.We hope you love your new home and we are always happy to help.Illy Hanbury-Hughes, Marketing Assistant
2/5
TrustpilotYour staff did not reply to my email…
Your staff did not reply to my email enquiries on 12/9/2024 and 13/9/2024 ! I had the feeling that your Co. Is holding my sales proceed for your own interest !
Ying, thank you for your feedback. I can assure you we don't hold sales proceeds for our own interest - we would have no reason to do so for our own gain. It is likely just a case of a missed notification. I will ask your lawyer to take a look at this ASAP for you.Thank you againJamie-Ann Rogers, Marketing Assistant
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