Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe Partnership staff have always been…
The Partnership staff have always been helpful and efficient. Contacting the Guildford office by phone or in person was always a positive experience. The team dealing with me were Saskia and Abi who were both very professional and freindly. All things considered - a positive experience. Thank You
Keith · 2 April 2024
Agent replied · 15 October 2024
Thank you Keith for your kind words, I know Abi and Saskia will be thrilled to read your review. It's wonderful to know you had such a positive experience whilst working with us on the sale of your property!We're always here if you need us.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotExperts in the field!!
The team have been absolutely outstanding throughout the whole process of our house purchase.I would recommend them without hesitation.We have been kept well informed, the process was simple and a well thought out platform for sharing and distribution of information. The team have worked very closely with us to complete the purchase, ahead of the timeframe that we discussed.Thank you to all the team, it was super stress free, despite what everybody told us about buying a house!
DadOfThree · 5 March 2021
Agent replied · 16 October 2024
Dear Bryan, Thanks so much for taking the time to leave us a great review on Trustpilot. So pleased to hear you have had such a great experience and have felt updated and informed throughout your transaction. This certainly does make the entire process less stressful and we're delighted to hear this was the case. Always happy to help.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotI live in Luxembourg
I had an apartment in London that I wanted to sell and was looking for the services of a Solicitor in UK that could take full care while I am in Luxembourg. Fortunately I came across The Partnership Limited solicitors and talked to them over the phone about the the range of services they would provide. I was really impressed and satisfied with our discussions. So I immediately availed their services which are cost wise also extremely reasonable. My experience of working with The Partnership has been really fantastic. They take care at each step and keep you informed at each step. Hats off to their services. I would surely recommend The Partnership Limited solicitors to anyone who needs the services of a solicitor.
Sudhir · 2 September 2020
Agent replied · 16 October 2024
Dear Sudhir, Thank you so much for your wonderful review. So pleased to hear we hit all the marks and exceeded your expectations. Very grateful for your recommendations and always happy to help.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotThe best Solicitors around…
Lillian and Hirkashi were absolutely perfect, everything they did for us was actually for us. The communication between them and us was 100%. We couldn’t have asked for better
Denise · 21 May 2021
Agent replied · 16 October 2024
Dear Denise,Thank you so much for your review. Delighted to hear you had such a great experience with Lilian and Hirakshi and felt in good hands throughout. Always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotUsed the partnership many times and…
Used the partnership many times and always excellent
Londoner · 6 October 2025
Agent replied · 16 October 2024
Thank you for taking the time to leave us a kind review! We're glad to hear you have had a number of great experiences working with us!
Please don't hesitate to get in touch if we can help again in the future!
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotVery professional and thorough service
Very professional and thorough service, I would definitely highly recommend The Partnership and all their staff. Excellent and very knowledgeable staff who were always prompt in their replies to my queries throughout making the whole process so much easier and smoother. The online portal was very easy to use and made things a lot clearer and kept everything on track. My huge thanks especially to Poonam and Mandeep who have guided me all the way.
Customer · 4 October 2021
Agent replied · 15 October 2024
Dear Josephine,Thank you so much for taking the time to leave us a review. Delighted to hear you had such a great experience with Mandeep and Poonam and found the process easy and smooth. We are also pleased to hear you liked the portal and found it so useful for keeping track throughout. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotIncredibly proactive and efficient
Thank you so much to the team at the Partnership - you have been incredibly helpful and proactive on our house purchase. Managing to get to completion just over a month after instruction was a fantastic result, saving us thousands of pounds in stamp duty, and is a testament to the hard work of Leah and Dominique in particular. The online portal was fantastic, and particularly helpful during lockdown, and we appreciated the regular updates. Many thanks again.
HR · 22 February 2021
Agent replied · 16 October 2024
Dear Hannah, Thank you so much for your lovely review. Delighted to hear you had such a great experience and found the portal so useful and the team, helpful and proactive. Leah and Dominique will be so pleased with your feedback and kind words. Always happy to help, Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotI honestly could not recommend Laura…
I honestly could not recommend Laura Wheeler and Abi White enough - they were truly outstanding! Regular communication and effective practice.Nothing but good things to say about both of them.
Emily · 15 February 2021
Agent replied · 16 October 2024
Dear Emily, Thank you so much for taking the time to leave us a lovely review. Laura and Abi will be so thrilled with your feedback and we're really pleased that you had such a great experience. Grateful for your recommendations and always happy to help, Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotWe have used The Partnership when we…
We have used The Partnership when we sold our property back in December and didn’t hesitate to use them again when we bought our next property. The online portal is an excellent tool that keeps everything simple and efficient, our solicitor Paul and his assistant Sam haven been very professional and helpful throughout. They have been working hard to make sure all the legal work has been done properly and updated us accordingly at every step. Thank you for your great work!
Junnie · 7 August 2020
Agent replied · 16 October 2024
Dear Junnie, Thanks so much for your review. Fantastic to hear that you have come back to us for another transaction, always happy to see return clients. Paul and Sam are indeed a great team and will be so pleased with your comments. Best of luck. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotThis is the second time I have used the…
This is the second time I have used the Partnership and I have been very satisfied on both occasions. This time the transaction took much longer....not because of any failing, but because everyone - and i mean everyone - was impacted by the COVID-19 pandemic. I have found the Partnership's secure portal for clients really useful for tracking progress and keeping in touch with how the transaction is progressing. The weekly update emails are good, but sometimes sparse in content - probably due to slow progress through the pandemic. The Partnership has been professional throughout and excellent value for money. I would certainly use them again for a future transaction.
Steve · 24 July 2020
Agent replied · 16 October 2024
Dear Steve, Thank you for your wonderful review. The pandemic certainly has impacted everyone but we are really pleased that you were satisfied with the service you received and are happy to use us again in the future. Always a pleasure and happy to help. Tracy HollandMarketing Manager
★★★★★ 4/5
TrustpilotManagement Pack Advice
I am extremely happy with the performance of The Partnership, this is the fourth time I have used their services to sell some of my portfolio of properties. One thing I would highlight to reduce the time to complete, would be to pre order the Management Packs that are required in order to sell flats. This would have reduced my selling time by up to four weeks.
M · 18 October 2022
Agent replied · 15 October 2024
Dear Michael, We are pleased you’ve had another great experience with us. Thank you so much for your review and feedback. Always happy to help and here if you need us. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotA fantastic firm
We would highly recommend using The Partnership when buying a home. Neera and Roksana were really helpful and organised every step of the way, which enabled the process to go smoothly.
Emma · 23 October 2020
Agent replied · 16 October 2024
Dear Emma Jane, Wonderful to hear that you had such a great experience with us and congratulations on your purchase. Neera and Roksana will be so pleased with your comments so thank you for your review. Always happy to help. Tracy Holland Marketing Manager
★★★★★ 3/5
TrustpilotThe team we had at The Partnership were… Hirakshi, Becca, Amna, and Sophie
The team we had at The Partnership were always helpful and friendly, as well as relatively easy to reach and prompt. This was much appreciated. However, there were some repeated and fairly basic errors in paperwork (we were sent more than one document towards the end of the process with my name misspelled, for example, or not updated with the re-negotiated price) slowed down a fairly pressured process and meant that we felt we needed to double check everything.
John · 20 October 2020
Agent replied · 16 October 2024
Dear JohnThank you for your feedback. Yes - it is particularly frustrating when the seller's lawyers do not get your details right on the contract (in your case, name AND price) when you are buying a property, as you were doing. The challenge is that if we ask them to reissue the paperwork then often we are just told to "change it in manuscript" ie by hand which is then gets updated towards the end of the process. I do appreciate that whilst this is standard procedure, it can be quite disconcerting.However, I was very pleased that you found us helpful and were able to be contacted, which in these particularly challenging times, is very important.Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotNabil and the team did a great job…
Nabil and the team did a great job helping guide us through the legal process even through the recent difficult times with COVID 19. Great team, highly professional and would strongly recommend!!
George · 3 July 2020
Agent replied · 16 October 2024
Dear George, Thanks so much for taking the time to leave us a review on Trustpilot. Really pleased to hear that you have had such a great experience with Nabil and team and that we were able to assist through this difficult time. Thank you for your recommendations. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotConveyancing, COVID, and Content Clients!
Working with the Partnership is always a pleasure - this is the second time we have utilised them and I would again in the future if needed. The messaging system and the update wheel are both perfect for 21st century conveyancing. Buying and selling a house during COVID is no simple feat and Lilian has done an exceptional job getting us to a point of exchange whilst dealing with a very difficult chain. Looking forward to a hopefully less eventful completion, but I know everything is in safe hands with the Partnership!
Emily · 2 July 2020
Agent replied · 16 October 2024
Dear Emily, Thank you so much for taking the time to leave such a wonderful review. Really pleased to hear that this is the second time you have used us. Lilian certainly is a star and will be delighted to hear your feedback. Look forward to completing this transaction for you and always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotThe team at the Partnership handled the sale and purchase of property
The team at the Partnership handled both my sale and purchase. What a team! You really feel like they are engaged and supportive in making things progress swiftly. I received compliments from my vendors agent, and the vendor directly with regards to their outstanding efficiency relating to my purchase.The team in Guildford are fantastic and would highly recommend them to anyone.
Customer · 4 May 2023
Agent replied · 15 October 2024
Celeste, thank you so much for leaving us with such a lovely review! The team here know how important it is to keep you up to date and to get files over the line swiftly. It’s wonderful to hear that you felt supported throughout your transactions. It’s a pleasure to help and we are grateful for your recommendations.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotFirst rate
First rate! Everything has been very smooth with excellent communication throughout. My particular thanks to Laura Unite and her assistant Matthew Cottis who have both been the epitome of efficiency. Many thanks, Simon.
Simon · 6 February 2020
Agent replied · 16 October 2024
Dear Simon, Thank you very much for leaving us a review on Trustpilot. We are always thrilled to hear that we have made the process as smooth and efficient as possible for our clients. Laura and Matthew will be pleased with your lovely feedback so I'll be sure to pass this along to them. Congratulations and happy we could help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotI’ve dealt with Ghania Sindhy she was…
I’ve dealt with Ghania Sindhy she was very professional, responsive, friendly and prompt. I have dealt with the Partnership on many occasions and can recommend this firm.
Teresa · 19 August 2021
Agent replied · 15 October 2024
Dear Teresa,Thank you so much for your review. Delighted to hear you had such a great experience, Ghania will be pleased. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotEverything was conducted very promptly
Everything was conducted very promptly, efficiently and clearly
John · 16 September 2023
Agent replied · 15 October 2024
John - thank you for leaving your kind comments! I'm sure your legal team will be so pleased to know they worked so efficiently throughout the sale of your property.Always glad to help!Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 4/5
TrustpilotOverall a really great service
Overall a really great service. I would have preferred a more direct (telephone) approach rather than so much reliance on the web systems but I cannot fault their hard work and dedication of the team.
Bill · 31 October 2024
Agent replied · 25 October 2024
Bill - thank you for your review and feedback! We prioritise use of our portal for document uploads for security reasons, and we send messages and emails through it so we can keep a thorough record, but we are always available on the end of the phone if you prefer to speak to us that way! Still, we are very happy to hear that you had a great experience working with us and our team!If you need help with anything else, please don't hesitate to let us know!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotI can't recommend The Partnership enough.
I used the partnership before and although the buyer pulled out last minute, at the exchange of contract stage a couple of years ago, I didn't hesitate to use their services again. I've just sold a flat in London, and although I live in Northern Ireland, it only took eight weeks from my instruction to completion. The online service updates as forms arrive at the office, it tracks and lets you see the progress of the sale, stages completed, and how far there is to go. This online service is backed up by helpful staff, that also phone to let you know if something is amiss. My solicitor Nabil, deserves a special mention, as he not only got back to all my emails but he answered ALL my calls, and was very courteous throughout, considering that I was a bit apprehensive in the later stages of the sale, due to my previous buyer's last minute change of mind, so I maybe got a bit too involved. Thanks again Nabil for your patience and professionalism.
Paul · 19 May 2020
Agent replied · 16 October 2024
Dear PaulSO delighted that we can help you through the process during what is a particularly challenging time ...We designed the portal in response to keeping people safe online from scammers using emails, but it has proved an absolute life-saver for our clients as they can see what is going on and when we receive documents here in the office.That said - technology never replaces people, and as you say, Nabil was there to support you through the process which is absolutely critical.So pleased we could help and thank you for taking the time to write the review.Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotFantastic from start to end.
Fantastic service received in exceptional times, nothing was too much, Nisha Gill and her team went above and beyond to make our very stressful house purchase just that little bit easier.
Chris · 25 August 2020
Agent replied · 16 October 2024
Dear Chris, Thank you for taking the time to leave us a review. Really pleased to hear that you had such a great experience with Nisha and team, I'm sure she will be thrilled with your feedback. Always happy to help,Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotExcellent communication and service
We have used the Partnership on two occasions and are delighted with the service we’ve received. Mohammed, Alex and Seb always answered my questions promptly, kept me fully informed and followed up on every request. I would engage them for future transactions without hesitation.
Moira · 28 May 2024
Agent replied · 15 October 2024
Thank you very much for your kind words Moira! I know that Mohammed, Alex and Seb will all be thrilled with your feedback. It's fantastic to hear that they were always prompt and informative throughout.We're always here if you need us again in the future!Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotI would highly recommend them
I would highly recommend them. I would use them again.
M · 5 September 2025
Agent replied · 6 September 2025
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
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