Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe gold standard
The Partnership has been absolutely perfect from beginning to end. Helpful, efficient, quick and seamless, the experience has been excellent. Michaela and Atena were tireless in their efforts to get our very difficult sale through and we are very, very grateful.
Mrs · 6 December 2022
Agent replied · 15 October 2024
Dear Friya, Thank you so much for your lovely review. We are so pleased to hear that you had such a great experience and always felt in good hands with Michaela and the team.Always happy to help.Tracy HollandMarketing Manager
★★★★★ 4/5
TrustpilotSelling made simple
Having used the services of The Partnership before, and found them easy to work with and efficient, I had no hesitation in deciding to use them again for the sale of another property. The use of the portal makes the exchange of documents reasonably easy although the uploading process could be improved. The staff are always very friendly and helpful as the selling process can be a very stressful time. Another good experience with The Partnership.
Gary · 12 December 2023
Agent replied · 15 October 2024
Thank you very much Gary for this lovely review. It's amazing to see returning clients having more positive experiences with us! Your team will all be thrilled to know you found them to be so friendly and helpful throughout this transaction.We're always here if you need us in the future!Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotHouse Purchase
We experienced a very smooth property purchase using the Partnership solicitors.All correspondence was via a very efficient online portal which enabled easy and quick communication.We were kept informed at all times as to the status of our chain, and all staff were friendly and approachable online, on the phone and in person.
EG · 31 January 2025
Agent replied · 9 February 2025
Elizabeth, thank you for taking the time to leave us a review! We're very glad to hear you had a great experience working with us and with our portal. We designed our online portal to be a safe, secure space for sharing documents and information necessary in the process, without the fear of them being able to end up in the wrong hands. Please don't hesitate to get in touch if you need anything in the future.Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotExcellent service received throughout…
Excellent service received throughout the process! I cannot rate them highly enough. Laura and Johnny were fantastic amd kept us up to speed on all the process. Their online portal is also very user friendly and confirms instantly when a payment is received, which helps relieve the stress when transfering large sums.
Paul · 13 May 2021
Agent replied · 16 October 2024
Dear Paul, Thank you for your great review. Pleased to hear you have had such a pleasant experience with Laura and Johnny and found the portal so useful. Thank you for your recommendations and happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotFantastic conveyancing solicitors
Fantastic conveyancing solicitors, incredibly efficient and fast to respond. Everyone we have been in contact with has been so helpful and professional, we wouldn’t hesitate to recommend them to anyone who is buying or selling a property.
Rebecca · 29 July 2025
Agent replied · 1 August 2025
Rebecca, thank you for taking the time to leave us a kind review! We're so glad to hear you had a great experience working with us, and that we were able to help you move smoothly through the process of buying and selling!
Please don't hesitate to get in touch if we can help any further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotHighly recommend the partnership
Honestly can’t recommend the partnership enough! As a first time buyer I was unsure of the process of buying a property, the live summary detailing next steps and how long it would take was super useful! Ollie and Maria were great and very quick at responding to any questions!
Ellie · 19 November 2021
Agent replied · 15 October 2024
When you see in the shortened summary line "Honestly can't recommend the ..." you do get a bit worried!But when you read further - there's nothing but praise - thank you!We'll pass on your kind comments to Oli and Maria.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotExcellent 5 service
Excellent service from a very helpful, polite and friendly team. They were what kept me sane through a very difficult and stressful lengthy process. I loved the portal and the weekly updates, the constant flow of information and being able to check the status whenever I needed. Having access to all documents in one place was very useful. Always someone available when we phoned and never made us feel like we were wasting their time.
Karen · 28 December 2023
Agent replied · 15 October 2024
Thank you very much for this glowing 5 star review Karen! Your legal team will be so pleased to hear that you found them all to be helpful, polite and friendly. We know how stressful these transactions can be so we always do our best to keep that to a minimum.Wonderful to know you loved our Client Portal too, it comes in very handy! We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotGreat experience in selling our house…
Great experience in selling our house with The Partnership. The portal was great for updates and both Alex and Ismail were accurate, responsive and very professional. Highly recommended.
Kevin · 30 November 2023
Agent replied · 15 October 2024
Thank you kindly for your lovely comments Kevin. Ismail and Alex are a great team and I know they will be thrilled to read this great review! It's wonderful to hear you had such a positive experience with us.We're grateful for your recommendations and are always here if you need us.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotThanks for all your help in purchasing…
Thanks for all your help in purchasing my.new property in Woking.
Fabulous service from start to finish
Mark · 2 February 2026
Agent replied · 3 February 2026
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotGreat customer service
The portal is very easy to navigate. It’s also convenient to contact the team via email or phone, and everyone I spoke with was very friendly and helpful.
Shobna · 24 October 2025
Agent replied · 2 November 2025
Thank you for the kind words! We're glad to hear you had a great experience working with our portal and with our team.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotGreat experience - highly recommend
The Partnership was recommended by a family member who had a great experience and I would very much recommend and use their services again. From start to finish, they have been reliable, frequently in contact and incredibly easy to work with. From our first enquiry they were friendly and responsive and throughout the process shared clear communication. The portal system is incredibly easy to use and I particularly like the forewarning you get on their annual leave. Special shout-out to Christina and Dominique for their excellent service. We are still waiting to complete, and I hope the final stages will be just as smooth.
Amy · 18 August 2023
Agent replied · 15 October 2024
Thank you very much Amy for taking the time to leave us this amazing feedback. We really appreciate you recommending our services, it's wonderful to hear that you had such a great experience working with us through the process of purchasing your property. I know Dominique and Christina will be delighted to see your kind words!We hope you enjoy moving into your new home and we're always here if you need us again in the future.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotProfessional and friendly service
Professional and friendly service . Jayraj and Alex are very informative and helped my with a very protracted transaction.
Gennaro · 14 January 2026
Agent replied · 15 January 2026
Thank you for taking the time to leave us a kind review! We're glad to hear that Jayraj and Alex were able to support you throughout your transaction!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotWould recommend
Our conveyancer Oli was great from start to finish - he always kept us informed and explained the process to us, which was useful as first time buyers. The online portal was really useful to track our progress, and having two contacts was great to ensure we could always get through to someone. I would definitely recommend The Partnership.
Nadia · 10 July 2018
Agent replied · 16 October 2024
Dear NadiaThank you very much indeed for your really positive feedback - our approach is to combine technology with really great people and it's great to see it working in action!Best of luck in your new homePeter AmbroseManaging Director
★★★★★ 5/5
TrustpilotAnother great experience
Another great experience
Great service from the whole team. Responsive and competent. Good to have them on your side through an extremely stressful process.
Ushinor · 29 November 2025
Agent replied · 2 December 2025
Thank you for the kind words! We're glad to hear you had a great experience working with us, and that we were able to get you through such a stressful process.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotResponsive, calm and helpful.
Responsive, calm and helpful team. Just what is needed through what was a very stressful process. My solicitor, Jade Lane was brilliant... eagle-eyed with nerves of steel. A very safe pair of hands for such a large purchase.
Lesley · 15 February 2023
Agent replied · 15 October 2024
Thank you for taking the time to leave a review and for your kind words about our team, particularly Jade. We're pleased to hear that our team was able to provide responsive, calm, and helpful service during what can be a stressful process of purchasing a property.It's great to hear that you felt in good hands with Jade and the team throughout. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotThe service was amazing and I loved the…
The service was amazing and I loved the online site where you could see each step of the way. Questions were answered immediately so took the stress out of buying my house. I have already recommended you to my friends and wouldn’t hesitate to use you again. Thank you
Karen · 4 October 2021
Agent replied · 15 October 2024
Dear Karen, Thanks so much for your review. Delighted to hear you liked the portal and found it so useful. Pleased you had a good experience with Mandeep and the team. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotGreat experience
Great experience - the online portal really was fantastic and very easy to use, taking the stress out of being overwhelmed by the buying process. 3.5 months to complete, it was quite a straight forward purchase being a first time buyer and no chain, but a few things to resolve and pretty happy with this speed. Thanks Hannah
Hannah · 22 January 2019
Agent replied · 16 October 2024
Dear Hannah,Thank you so much for the wonderful feedback. Happy we could help and great to hear that you liked our portal. Best of luck in your new home.Regards Tracy Marketing Assistant
★★★★★ 5/5
TrustpilotPartnership lawyer…
My lawyer and all her colleagues were very supportive and thorough through all process of sale.
Egidija · 6 February 2026
Agent replied · 7 February 2026
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotClear guidance and regular weekly updates..
Clear guidance and regular weekly updates via the portal were excellent.
Jin · 19 March 2026
Agent replied · 20 March 2026
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotI had a great experience in dealing…
I had a great experience in dealing with The Partnership. I reached out after a recommendation and I’m pleased to say it has worked well for both sides. Rishi, Ryan and Gabriel did an outstanding job in helping me to buy my new home. I would not hesitate to recommend The Partnership!
Maxim · 17 January 2025
Agent replied · 9 February 2025
Maxim, thank you for taking the time to leave a review! We're incredibly happy to hear you had a great experience working with our team in buying your new home. I will pass your kind feedback onto Rishi, Ryan and Gabriel.Thank you as well for your recommendation. Please don't hesitate to contact us if you need anything in the future.Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotThe partnership were all very friendly…
The partnership were all very friendly and easy to work with making everything simple and easy to manage and understand during what would normally be a stressful experience! Thank you!
Keilan · 30 September 2025
Agent replied · 8 October 2025
Keilan, thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us, and that we were able to make your property transaction run as smoothly as possible while keeping the amount of stress down wherever possible!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 4/5
TrustpilotReliable and good customer service
The client portal system is very easy to use and keeps you informed about the progress. We always received quick responses to our questions from the team. We did feel that some outstanding enquiries could have been chased earlier/ some of the communication with the sellers could have been clearer, as we ended up missing our target completion date by one day. Overall a good experience though and we felt that the work they were doing was thorough with attention to detail.
Isabel · 8 August 2023
Agent replied · 15 October 2024
Thank you for your review, Isabel - We appreciate your feedback. We are pleased you found the client portal easy to use and that you had a good experience throughout. Always happy to help. Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotHelpful and Communicative
Alex & Ismail were extremely helpful, always willing to answer the phone and chased relentlessly to get our sale over the line.The Partnerahips online portal and weekly review was also clear and concise on the status of the sale.
James · 21 December 2022
Agent replied · 15 October 2024
Dear James,We are delighted to hear you had a great experience with Ismail and Alex throughout the process of your sale. Thank you so much for your review - always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotGreat experience
As a first-time buyer, the Partnership (Eloise and Shaq) were helpful in their support of my transaction. Would recommend, in particular for a more personalised service.
Jai · 3 November 2025
Agent replied · 6 November 2025
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us, and that we were able to provide a personalised service for you!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
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