Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving been with The Home Club for more than 2 years, I found, especially, James, Henry and Hannah, are very professional and helpful.
Their service is second to none. Phone, emails, always answered or responded …
Yu · 8 October 2023
Agent replied · 3 November 2023
Hello Yu Zhang,
Thank you for your kind words, we appreciate it and are always happy to help. … More
★★★★★ 5/5
GoogleWe were in the midst of preparing for our move abroad and The Home Club made the process of finding a tenant completely stress-free. They were professional, responsive, and found a great match quickly. I really appreciated their attention to detail and smooth communication throughout. Highly recommended!
James · 6 June 2025
Agent replied · 6 June 2025
Hi James,
Thank you for your support and we hope you are settling in well to your new life in Australia!
- The Home Club Team
★★★★★ 5/5
GoogleThe Home Club have been super helpful with sorting out our maintenance issues this year. They always act super quickly and are very understanding!
Would definitely recommend!!
Megan · 23 December 2025
Agent replied · 21 July 2026
Hi Megan,
Thank you so much for your 5* review. We're really pleased we could help resolve your maintenance issues quickly. We appreciate your recommendation.
The Home Club Team
★★★★★ 5/5
GoogleAmazing support and guidance throughout the process of finding and securing a house, responsive to general questions and more niche concerns, very professional and, above all, genuinely caring. After having conversed with almost all …
Nikos · 8 October 2025
Agent replied · 6 February 2025
Hi Nikos,
Thank you very much for your wonderful feedback, we are so pleased to hear that … More
★★★★★ 5/5
GoogleDeborah helped us when offering on a property. She kept us updated throughout the process and assisted with finding a surveyor. She made the process straightforward for us and communicated clearly.
Kirsty · 21 July 2026
★★★★★ 5/5
GoogleGreat experience , special thankyou to our moving manager , Isabel Peat , great communication , so helpful ,really worked hard for us , thankyou , Lisa & Dave
Liza · 25 November 2025
Agent replied · 25 July 2026
Thank you Lisa and Dave! Pleased we could provide a great experience for you both - warm wishes.
★★★★★ 5/5
GoogleHad a fantastic experience with the Home Club, everything was very straightforward and we received great communication and support with finalising our rental property agreement. They were very accommodating about arranging multiple viewings …
Mel · 8 October 2025
Agent replied · 18 December 2024
Thanks so much for the review Melissa, we appreciate your support.
We hope you and Jack settle into your new home quickly, and enjoy living in … More
★★★★★ 5/5
GoogleOur experience with The Home Club has been excellent. Rahul, Henri, and Jenny have all been great. Moving to a new place isn't always easy, but this was about as simple as it gets. Jenny, who is very easy to work with, has quickly resolved …
Joe · 8 October 2022
Agent replied · 8 June 2024
Dear Joe, If we can do anything else to help, please do let us know. From the whole team at The Home Club we want to thank you for taking time to leave us a review.
★★★★★ 5/5
GoogleRachel was lovely and helped us get a booking to see a house very promptly which we ended up choosing. Thank you for your help:)
Penny · 14 March 2024
Agent replied · 9 April 2024
Hello Penny,
Thank you for your 5* review and kind words! We are glad we found you a home and … More
★★★★★ 5/5
GoogleThe Home Club have been excellent and their best asset is Rachel East. I've had the pleasure of Rachel's assistance in letting Guildford properties for several years now and can confidently say she is the very best at what she does. I highly recommend her to any landlord or tenant.
Mark · 14 March 2025
Agent replied · 30 April 2024
Hello Mark,
Thank you for your kind words and about Rachel. We look forward to continuing to … More
★★★★★ 5/5
GoogleThe Home Club is an absolutely amazing agency that responded quickly as well as helped effectively with all my needs! I was trying to find a home to rent for my second year at university of Surrey, and James Hay helped abundantly! they offered a variety of houses that fit our needs and made sure all our needs were met even when other agencies couldn’t!
Thanks so much to The Home Club! I would highly recommend them to anyone looking for a property!
Anisha · 18 March 2022
★★★★★ 5/5
GoogleThey were very professional, friendly and easy to deal with. Deborah Cundill-Houghton mostly dealt with my purchase and she was great. Very helpful and replied promptly to my emails.
Jane · 25 October 2025
Agent replied · 25 July 2026
Thanks Jane! Glad we could help with your purchase.
★★★★★ 5/5
GoogleGreat service from all at the branch, all members of staff very pleasant and helpful.
G · 25 February 2026
Agent replied · 25 July 2026
Thank you for such kind feedback. It’s great to hear the team made a positive impression throughout. Wishing you the very best moving forward.
★★★★★ 5/5
GoogleSuper helpful in helping me and three of my friends find a house. Rachel very kindly showed us around multiple houses and even went out of her way to show us houses which had only just come on the market that day! Would highly recommend, thank you for your help!!!
Ollie · 14 February 2025
Agent replied · 9 February 2025
Thank you again for your support Ollie, we are so pleased we were able to help you secure your next home!
- Rachel & The Team
★★★★★ 5/5
GoogleAbsolutely brilliant
Dean · 25 May 2026
Agent replied · 25 July 2026
Thanks Dean! Best wishes
★★★★★ 5/5
GoogleReally great company to work with and a lovely team! Would highly recommend :)
Stephanie · 20 February 2026
Agent replied · 9 July 2026
Hi Stephanie,
Thank you so much for your kind words and 5* review - we really appreciate it! It was a pleasure working with you and we're so glad you had a great experience with the team.
The Home Club Team
★★★★★ 5/5
GoogleMel the viewer was great at her job! First time I’ve come where she had all the knowledge of the property! Great service and very polite!
Junaid · 25 October 2025
Agent replied · 25 July 2026
Thank you Junaid! Happy to hear that you are pleased with our service.
★★★★★ 5/5
GoogleLovely service from a very attentive team. Special thank you to Rachel for securing us our desired property so efficiently !
Remi · 14 March 2024
Agent replied · 9 April 2024
Hello Remi,
Thank you for your 5* review and kind words about Rachel. We all very much … More
★★★★★ 5/5
GoogleBy far the most useful estate agents I have used in Guildford. They really care about finding you the right property, and as a student I appreciate it. Huge thank you to Anjelika and James for working their hardest to secure us our student let. Would 100% recommend using them.
Taminah · 18 March 2021
Agent replied
Thank you for leaving such a great review Taminah! We’re delighted that you’d recommend us to others.
★★★★★ 5/5
GoogleThe Home Club did a fantastic job with marketing our rental property, we had loads of viewings and would have no hesitation at all in recommending them. Thanks in particular to Rachel for all her hard work!!
Charles · 25 June 2025
Agent replied · 26 June 2025
Hi Charles,
Thank you for the positive feedback - we really appreciate your recommendation!
- The Home Club Team
★★★★★ 5/5
Google4 years of dealing with home club they have always been timely, respectful and helpful. Boiler broke down in January leaving the flat freezing, home club had an engineer out in 1 night, another on day 2 and fixed on the morning of day 3. A great service.
Robert · 5 February 2025
Agent replied · 6 February 2025
Hi Robert,
Thank you so much for your wonderful feedback concerning our maintenance team, … More
★★★★★ 5/5
GoogleI am a university student currently in my second year and had the pleasure of being assisted by James Hay from The Home Club. I would recommend James and The Home Club to everyone, especially students. He gave us a detailed tour of a lovely …
Alex · 8 October 2021
Agent replied · 8 June 2024
Appreciate the comments Alex, we are always here if you need us.
★★★★★ 5/5
GoogleJames at the Home Club has sought tenants for a number of properties for us in 2022 in a challenging market with great results. I can't fault the attention to detail, communication and outcomes.
Chloe · 17 March 2023
Agent replied
Thank you Chloe, we’ve enjoyed very much working with you and thank you for your business. We look forward to helping you with all your property needs., James & The Team
★★★★★ 5/5
GoogleWas given some good viewings this afternoon, the person showing the houses was very informative and helpful.
Kira · 25 December 2025
Agent replied · 25 July 2026
Thanks Kira!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.