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The Home Club reviews

★★★★★ Excellent

262 reviews across 1 platform

11 Quarry Street, Guildford GU1 3UY

The Home Club's Guildford office at 11 Quarry Street is rated 4.9 out of 5 across 262 reviews on 1 platform, including 262 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

262

Reviews on Google

This office

Reviews may appear on more than one platform.

About The Home Club Guildford

Integrity, transparency & reliability, why work any other way? Why should finding the perfect place be an ordeal? And who said letting a property should be an endless source of drama? We keep things simple, putting you and the things you need at the centre of everything we do. Put simply, we will help you let your property or find a home with minimum fuss and maximum satisfaction.

Awards

Trusted Agent 2026 results for The Home Club. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Google

Not sure what black magic Gemma And Rochelle at MS were pulling off, but they can't be faulted for all of the chasing they did on my behalf as a FTB. Communication was brilliant and I feel genuinely lucky as to how stress free my experience has been. Thank you!!

Chris · 25 May 2026

Agent replied · 25 July 2026

Thanks Chris! Buying your first home can be a daunting experience, so we're delighted to hear it felt far less stressful than expected. Thank you for your lovely feedback - best wishes from us all.

5/5

Google

Just bought a new home and Debbie was incredibly helpful and communicative throughout the process. Really appreciated her help as a first time buyer.

Marcus · 25 November 2025

Agent replied · 25 July 2026

Thank you Marcus, happy we could be apart of your first-time purchase!

5/5

Google

Rachel East was really helpful and always responds to emails promptly about any questions I had. I would absolutely renting with The Home Club, very easy process and always willing to go above and beyond for the best experience.

Orla · 12 May 2025

Agent replied · 13 May 2025

Hi Orla, Thank you so much for your positive review and support of The Home Club! We really appreciate it. - The Home Club Team

5/5

Google

Rachel at The Home Club is absolutely amazing. She is very experienced, quick with replies and getting the ball rolling once I had put an offer in. Cannot fault Rachel and her team one bit. Will definitely be using The Home Club for future tenancies!

Lauren · 14 February 2025

Agent replied · 28 February 2025

Hi Lauren, Thank you so much for your review, we really appreciate your support and hope you enjoy your new home! The Home Club

5/5

Google

I think this is my second review for the same company and for me, being a technophobe, that in itself is a first ! Lots of companies give service but what separates the team at The Home Club is the care factor. Jenny, Henri and James. All operate to the highest of standards. I end up feeling like they care more for the property, the tenants and even me the landlord, more than I do. And I do care….. I can safely say it is an outstanding level of service and their care for my asset gives me complete comfort at all times. Outstanding.

KIERAN · 17 March 2023

Agent replied

Kieran, thank you for your kind words and the trust you put into us. Your review has put a big smile on everyone's face here... It is a pleasure working with you and we look forward to continuing to help you with your properties! - James and the team

5/5

Google

I had a wonderful experience working with the Home club for over a year. They were incredibly kind, supportive, and genuinely cared about my needs throughout the entire process. Their professionalism stood out, always handling things with clarity and efficiency while making sure I felt informed and comfortable every step of the way.I would highly recommend them to anyone looking for a trustworthy and dedicated agent. Thank you for everything!

Margaret · 9 October 2025

Agent replied · 23 August 2025

Hi Margaret, Thanks so much for your kind words. It was a real pleasure working with you and we wish you all the best! The Home Club Team

5/5

Google

Couldn’t recommend the company enough! Especially Lily!

Lauren · 6 October 2026

5/5

Google

My friends and I worked with Rachel East and she was honestly the best!! She was really genuine and nice and she helped us secure a lovely 4 bedroom house for our uni. The process was also very easy and smooth, so we didn’t have to stress too much. Overall we had a very wonderful experience with Rachel and the Home Club :))

Rosemary · 14 March 2024

Agent replied · 9 April 2024

Hello Rosemary, Thank you for your 5* review and your kind words about Rachel. I know she … More

5/5

Google

James was great; not only showed us around a flat in detail, but was great in being transparent about the renting process overall (pets, our rights as tenants, etc.). He was even kind enough to give us a lift back into town so we could go to other viewings, as we were travelling up to Guildford from Brighton! Thank you Home Club.

David · 21 March 2024

Agent replied · 8 April 2024

Hey David, Thank you so much for the kind review! It truly means a lot to James to hear that he made your flat viewing a positive experience. We appreciate you mentioning his transparency about the renting process. It can be daunting and confusing even, so we are always happy to help to chat through it. We hope you enjoy your eventual move into the Guildford area! The Home Club Team

5/5

Google

Mel was excellent in showing us as many properties as possible - super Sunday!

Ollie · 25 November 2025

Agent replied · 25 July 2026

Thanks Ollie! All the best.

5/5

Google

Rachel was so lovely and easy to talk to. The Home Club as a whole are so friendly, every phone call I’ve had with them they have been so helpful and I have left feeling very looked after.

Athea · 5 February 2025

Agent replied · 9 February 2025

Thanks so much for your 5* google review Athea! We are truly grateful for the support and look forward to moving you into your new home. … More

5/5

Google

I was recwntly lucky enough to get some advice about the rental market from The Home Club. From the start, they were not only very knowledgeable about renting in general as well as the rental market in the area (Guildford and surrounding villages), but also very pleasant to deal with as well as professional. I would not hesitate to recommend them.

Ruth · 9 November 2025

Agent replied · 29 July 2026

Hi Ruth, Thank you so much for your kind review and for getting in touch with us for advice. We're delighted we could help and really appreciate your recommendation . The Home Club Team

5/5

Google

Having rented a property in Godalming for the past year through The Home Club I have no hesitation in recommending and providing them with a five star review. From the very first viewing, to agreeing and setting up the tenancy and during the year they have acted with transparency and professionalism. Thank you to all the staff I have had dealings with. Neil Jackson

Neil · 9 October 2025

Agent replied · 28 February 2025

Hi Neil, It was a pleasure working with you and we are very grateful for your support and review. We wish you all the best for the future, and if we can be of any further assistance, please don't hesitate to get in contact. The Home Club Team

5/5

Google

Mel showed us around a property today , she was lovely; very chatty and was able to answer all our questions. Gave us information and tips about buying houses in the future. Thanks met 👍👍 …

Leona · 25 May 2026

Agent replied · 25 July 2026

Thank you Leona for your nice words - we really appreciate you leaving a review of your positive experience with us. Sending our best!

5/5

Google

Gemma and Rochelle have been absolutely brilliant to work with. Very helpful throughout the process and kept me updated always. They have made my moving process a breeze, guiding me through things and keeping everything running. I would absolutely recommend.

Rachel · 25 April 2026

Agent replied · 25 July 2026

Thanks Rachel for the positive feedback. Great to hear that you felt everything ran smoothly and stayed on track with helpful guidance throughout. Wishing you well for what's next!

5/5

Google

We had Ellie assisting us in purchase of our first home and I must say she was incredibly helpful and was always quick at getting back to us with any questions we had, couldn’t fault her she was amazing.

Emma · 25 April 2026

Agent replied · 25 July 2026

Thank you for such kind feedback, Emma. Delighted that you felt everything was quick, helpful and easy to navigate throughout your first purchase. We really appreciate you sharing this and congratulations once agin on your first home purchase!

5/5

Google

Rachel was really kind and professional, answering all of our questions and put our minds at ease throughout the whole process.

Glen · 5 July 2025

Agent replied · 5 July 2025

Thank you so much for your kind review Glen, we appreciate your feedback! - The Home Club Team

5/5

Google

Absolutely amazing! Everyone I spoke to was so lovely and helpful. Anytime I got in contacted and needed help Jenny& Rachel where always there, so thank you to you both✨⭐️

Shalieka · 14 March 2025

Agent replied · 12 April 2024

Thank you Shalieka for your 5* review, and especially your kind words about Jenny and Rachel. We hope you have managed to settle into your home nicely now. … More

5/5

Google

We have had a great experience with the Home Club in our relocation to Guildford. Rachel has been incredibly helpful and clear from the start.

Isabelle · 2 May 2025

Agent replied · 13 May 2025

Hi Isabelle, Thank you so much for your 5* review! We really appreciate your support and hope you are looking forward to moving into your new home. - The Home Club Team

5/5

Google

I have recently switched agents to The Home Club and could not be happier with my decision. Rachel is my key point of contact and she is pro-active, diligent, trustworthy and communicative throughout the whole process of securing tenants. …

Chris · 8 October 2024

Agent replied · 20 August 2024

Hi Chris, Thank you for your 5* review, we really appreciate your support and look forward … More

5/5

Google

How refreshing, to work with such nice people. Everything is going so smoothly with the HomeClub. They've been so friendly and helpful, and everything is clear from the start. Special thanks to James who went the extra mile for us one time... we are so grateful :)))) And thanks to Jenny who also never fails to get in touch about any of our worries and issues!!

Naomi · 17 March 2023

Agent replied

Thank you Naomi, it is always a pleasure to help where we can and we all thank you for your kind words. It means a lot to us all and we'll continue to do what we can so you enjoy your home to it's fullest. James

5/5

Google

The whole process has been very easy and I have been kept upto date with every step. Would highly recommend the home club as a letting agency

Kim · 15 June 2026

Agent replied · 9 July 2026

Hi Kim, Thank you so much for your 5* review, we really appreciate it! We're delighted the process went smoothly and that you felt kept in the loop throughout. Do get in touch if there's anything else we can help with. The Home Club Team

5/5

Google

James, Jenny and Rachel have been so helpful from the beginning to the end of the process. They have always showed us properties that meet our requirements and have never asked us to compromise. They have amazing customer service and are also very honest and truthful which was helpful.

Louis · 14 March 2024

Agent replied · 9 April 2024

Hello Louis, Thank you for your 5* review and very kind words, we all enjoyed working with … More

5/5

Google

We purchased an apartment through manning Stainton and without the continuous support from Deborah I think I might have pulled out 6mths back and forth with solicitors Deborah chased them for me aswell keeping me updated I can't thank her enough for her support nothing was too much trouble.

Colleen · 25 November 2025

Agent replied · 25 July 2026

Thank you Colleen, sending our best for the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Home Club

How many reviews does The Home Club have?

The Home Club's Guildford office has 262 reviews across 1 platform: 262 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is The Home Club's rating?

The Home Club is rated 4.9 out of 5 across all 262 reviews, and 4.9 out of 5 on Google from 262 reviews, checked 9 October 2026.

Has The Home Club won any awards?

Yes. In The Trusted Agent 2026 awards: The Home Club, Guildford won Trusted Agent.

Where is The Home Club's Guildford office?

The Home Club, 11 Quarry Street, Guildford GU1 3UY.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.